2019 FORD TAURUS USB port

Cell phone issues
Possible solution
Possible cause
Issue
To restart your system, shut down the
engine, open and close the door, and then
lock the door and wait for 2-3 minutes.
Make sure that your SYNC 3 screen is black
and the lighted USB port is off.
The system may need to
be restarted.
During a call, I
cannot hear the
other person
and they cannot
hear me.
Check your cell phone's compatibility.
This is a cell phone-
dependent feature.
SYNC 3 is not
able to down-
load my phone-
book. Make sure you allow SYNC 3 to retrieve
contacts from your phone. Refer to your
cell manual.
Possible cell phone
malfunction. You must switch on your cell phone and
the automatic phonebook download
feature on SYNC 3.
Try switching your cell phone off, resetting
it or removing the battery, then try again.
Make sure you allow SYNC 3 to retrieve
contacts from your phone. Refer to your
cell manual.
Limitations on your cell
phone's capability.
The system
says "Phone-
book down-
loaded" but my
SYNC 3 phone-
book is empty or
is missing
contacts. If the missing contacts are stored on your
SIM card, move them to your cell phone's
memory.
You must switch on your cell phone and
the automatic phonebook download
feature on SYNC 3.
Check your cell phone's compatibility.
This is a cell phone-
dependent feature.
I am having
trouble
connecting my
cell phone to
SYNC 3. Try switching your cell phone off, resetting
it or removing the battery, then try again.
Possible cell phone
malfunction. Try deleting your device from SYNC 3 and
deleting SYNC from your device, then trying
again.
Always check the security and auto accept
prompt settings relative to the SYNC 3
Bluetooth connection on your cell phone.
Update your cell phone's firmware.
425
Taurus (CPH) Canada/United States of America, enUSA, Edition date: 201806, First-Printing SYNC™ 3

USB and Bluetooth Stereo issues
Possible solution
Possible cause
Issue
Disconnect the device from SYNC 3. Try
switching your device off, resetting it or
removing the battery, then reconnect it to
SYNC 3.
Possible device malfunc-
tion.
I am having
trouble
connecting my
device. Make sure you are using the manufacturer's
cable.
Make sure to correctly insert the USB cable
into the device and your vehicle's USB port.
Make sure that the device does not have
an auto-install program or active security
settings.
Make sure your device is unlocked before
connecting it to SYNC 3.
The device has a lock
screen enabled.
Make sure you are not leaving the device in
your vehicle during very hot or cold
temperatures.
This is a device limitation.
SYNC 3 does
not recognize
my device when
I start my
vehicle.
Make sure you connect the device to SYNC
3 and that you have started the media
player on your device.
This is a device-
dependent feature.
Bluetooth audio
does not
stream. The device is not
connected.
Try switching your device off, resetting it or
removing the battery, then reconnect it to
SYNC 3.
The device is in a bad
state.
Make sure that all song details are popu-
lated.
Your music files may not
contain the correct artist,
song title, album or genre
information.
SYNC 3 does
not recognize
music that is on
my device. Try replacing the corrupt file with a new
version.
The file may be
corrupted.
Some devices require you to change the
USB settings from mass storage to media
transfer protocol class.
The song may have
copyright protection that
does not allow it to play.
427
Taurus (CPH) Canada/United States of America, enUSA, Edition date: 201806, First-Printing SYNC™ 3

USB and Bluetooth Stereo issues
Possible solution
Possible cause
Issue
Convert the file to a supported format. See
Entertainment (page 381).
The file format is not
supported by SYNC 3.
Update media index. See
Settings (page
410).
The device needs to be
re-indexed.
Make sure your device is unlocked before
connecting it to SYNC 3.
The device has a lock
screen enabled.
Disconnect the device from SYNC 3. Try
switching your device off, resetting it or
removing the battery, then connect it back
to SYNC 3.
This is a device limitation.
When I connect
my device, I
sometimes do
not hear any
sound. To listen to Apple devices through USB,
select AirPlay from the devices Control
Center, then select Dock Connector.
To listen to Apple devices through
Bluetooth Stereo, select AirPlay from the
devices Control Center, then select SYNC.
Connect a compatible device or media
player.
The device or media
player is incompatible.
SYNC 3 does
not display the
song informa-
tion, repeat, or
shuffle buttons. Wi-Fi Access Point issues
Possible solution
Possible cause
Issue
Verify password.
Password error.
Failed connec-
tion.
Check for a poor Wi-Fi signal.
Weak signal.
Use a unique name for your SSID, don ’t use
the default name unless it contains a
unique identifier, such as part of the MAC
address.
Multiple Access points
within range with the
same SSID.
428
Taurus (CPH) Canada/United States of America, enUSA, Edition date: 201806, First-Printing SYNC™ 3

AppLink Issues
Possible solution(s)
Possible cause(s)
Issue
Make sure you have a compatible smart-
phone; an Android with OS 2.3 or higher or
an iPhone 3GS or newer with iOS 5.0 or
higher. Additionally, make sure you pair and
connect your phone to SYNC 3 in order to
find AppLink-capable apps on your device.
iPhone users must also connect to a USB
port with an Apple USB cable.
You did not connect an
Applink Compatible
phone to SYNC 3.
AppLink Mobile
Applications:
When I select
"Find Mobile
Apps," SYNC 3
does not find
any applica-
tions.
Make sure you have downloaded and
installed the latest version of the app from
your phone's app store. Make sure the app
is running on your phone. Some apps
require you to register or login to the app
on the phone before using them with
AppLink. Also, some may have a "Ford
SYNC" setting, so check the app's settings
menu on the phone.
AppLink-enabled apps
are not installed and
running on your mobile
device.
My phone is
connected, but I
still cannot find
any apps.
Closing and restarting apps may help SYNC
3 find the application if you cannot discover
it inside the vehicle. On an Android device,
if apps have an 'Exit' or 'Quit' option, then
select it and restart the app. If the app does
not have that option, select the phone's
settings menu and select 'Apps', then find
the particular app and choose 'Force stop.'
Do not forget to restart the app afterward,
then select "Find Mobile Apps" on SYNC 3.
Sometimes apps do not
properly close and re-
open their connection to
SYNC 3, over ignition
cycles, for example.
My phone is
connected, my
app(s) are
running, but I
still cannot find
any apps.
On an iPhone with iOS7+, to force close an
app, double tap the home button then
swipe up on the app to close it. Tap the
home button again, then select the app
again to restart it. After a few seconds, the
app should then appear in SYNC 3's Mobile
App's Menu.
431
Taurus (CPH) Canada/United States of America, enUSA, Edition date: 201806, First-Printing SYNC™ 3

AppLink Issues
Possible solution(s)
Possible cause(s)
Issue
Switch Bluetooth off and then on to reset
it on your phone. If you are in your vehicle,
SYNC 3 should be able to automatically re-
connect to your phone if you press the
"Phone" button.
There is a Bluetooth issue
on some older versions
of the Android operating
system that may cause
apps that were found on
your previous vehicle
drive to not be found
again if you did not
switch Bluetooth off.
My Android
phone is
connected, my
app(s) are
running, I
restarted them,
but I still cannot
find any apps.
Unplug the USB cable from the phone, wait
a moment, and plug the USB cable back in
to the phone. After a few seconds, the app
should appear in SYNC 3's Mobile Apps
Menu. If not, "Force Close" the application
and restart it.
You may need to reset
the USB connection to
SYNC 3.
My iPhone is
connected, my
app is running, I
restarted the
app but I still
cannot find it on
SYNC 3.
Increase the Bluetooth volume of the
device by using the device's volume control
buttons which are most often found on the
side of the device.
The Bluetooth volume on
the phone may be low.
I have an
Android phone.
I found and
started my
media app on
SYNC 3, but
there is no
sound or the
sound is very
low.
Force close or uninstall the apps you do not
want SYNC 3 to find. If the app has a "Ford
SYNC" setting, disable that setting in the
app's settings menu on the phone.
Some Android devices
have a limited number of
Bluetooth ports that
apps can use to connect.
If you have more AppLink
apps on your phone than
the number of available
Bluetooth ports, you will
not see all of your apps
listed in the SYNC 3
mobile apps menu.
I can only see
some of the
AppLink apps
running on my
phone listed in
the SYNC 3
Mobile Apps
Menu.
432
Taurus (CPH) Canada/United States of America, enUSA, Edition date: 201806, First-Printing SYNC™ 3

General
Possible solution
Possible cause
Issue
SYNC 3 only supports four languages in a
single module for text display, voice control
and voice prompts. The country where you
bought your vehicle dictates the four
languages based on the most popular
languages spoken. If the selected language
is not available, SYNC 3 remains in the
current active language.
SYNC 3 does not support
the currently selected
language for the instru-
ment cluster and inform-
ation and entertainment
display.
The language
selected for the
instrument
cluster and
information and
entertainment
display does not
match the
SYNC 3
SYNC 3 offers several new voice control
features for a wide range of languages.
Dialing a contact name directly from the
phonebook without pre-recording (for
example,
“call John Smith ”) or selecting a
track, artist, album, genre or playlist directly
from your media player (for example, "play
artist Madonna").
language
(phone, USB,
Bluetooth
audio, voice
control and
voice prompts). SYNC 3 System Reset
The system has a System Reset feature that can be performed if the function of a SYNC
3 feature is lost. This reset is intended to restore functionality and will not erase any
information previously stored in the system (such as paired devices, phonebook, call
history, text messages, or user settings). To perform a System Reset, press and hold
the Seek Up (>>|) button while pressing and holding the Radio Power button. After
approximately 5 seconds the screen will go black. Allow 1-2 minutes for the system
reset to complete. You may then resume using the SYNC 3 system.
For additional assistance with SYNC 3
troubleshooting, refer to the regional Ford
or Lincoln website.
437
Taurus (CPH) Canada/United States of America, enUSA, Edition date: 201806, First-Printing SYNC™ 3

Engine Specifications - 3.5L
Duratec.........................................................293
Drivebelt Routing............................................... 293
Engine Specifications - 3.5L Ecoboost™.................................................293
Drivebelt Routing............................................... 294
Entertainment...............................................381 AM/FM Radio...................................................... 382
Apps....................................................................... 390
Bluetooth Stereo or USB................................ 389
CD (If equipped)................................................ 388
HD Radio ™ Information (If
Available)........................................................ 385
SiriusXM® Satellite Radio (If Activated)........................................................ 383
Sources.................................................................. 382
Supported Media Players, Formats and Metadata Information................................ 390
USB Ports............................................................. 390
Environment......................................................14
Essential Towing Checks..........................204 Before Towing a Trailer.................................... 205
Hitches.................................................................. 204
Launching or Retrieving a Boat or Personal Watercraft (PWC)........................................ 205
Safety Chains...................................................... 204
Trailer Brakes...................................................... 204
Trailer Lamps...................................................... 204
When Towing a Trailer..................................... 205
Event Data Recording See: Data Recording.............................................. 9
Export Unique Options..................................13
Exterior Mirrors.................................................75
Auto-Dimming Feature...................................... 76
Blind Spot Monitor............................................... 76
Fold-Away Exterior Mirrors................................ 75
Heated Exterior Mirrors....................................... 75
Integrated Blind Spot Mirrors........................... 76
Memory Mirrors..................................................... 76
Power Exterior Mirrors......................................... 75
Puddle Lamps........................................................ 76
F
Fastening the Seatbelts..............................30 Seatbelt Locking Modes..................................... 31
Using Seatbelts During Pregnancy...............30 Flat Tire
See: Changing a Road Wheel........................ 287
Flat Tire Inflation See: Tire Sealant and Inflator Kit.................263
Floor Mats
......................................................208
Foot Pedals See: Adjusting the Pedals................................. 66
Ford Credit
..........................................................11
US Only...................................................................... 11
Ford Protect..................................................440 Ford Protect Extended Service Plan
(CANADA ONLY)........................................... 441
Ford Protect Extended Service Plans (U.S. Only)................................................................. 440
Front Passenger Sensing System............39
Fuel and Refueling.......................................136
Fuel Consumption
........................................143
Advertised Capacity.......................................... 143
Calculating Fuel Economy.............................. 143
Filling the Fuel Tank........................................... 143
Fuel Filler Funnel Location........................138
Fuel Filter........................................................248
Fuel Quality - E85........................................136 Choosing the Right Fuel - Flex Fuel
Vehicles............................................................. 136
Switching Between E85 and Gasoline............................................................. 137
Fuel Quality - Gasoline...............................138 Choosing the Right Fuel................................... 138
Fuel Shutoff.....................................................211
Fuses.................................................................223
Fuse Specification Chart...........................223 Passenger Compartment Fuse
Panel
.................................................................. 228
Power Distribution Box.................................... 223
G
Garage Door Opener See: Universal Garage Door Opener............124
Gauges................................................................79 Fuel Gauge............................................................. 80
Information Display............................................ 80
Type 1........................................................................\
. 79
Type 2....................................................................... 80
Gearbox See: Transmission.............................................. 149
505
Taurus (CPH) Canada/United States of America, enUSA, Edition date: 201806, First-Printing Index

Radio Frequency Certifications for Cruise
Control Module............................................. 498
Radio Frequency Certifications for Mid Range Radar.................................................... 491
Radio Frequency Certifications for Passive Anti-Theft System....................................... 492
Radio Frequency Certifications for Radio Transceiver Module..................................... 495
Radio Frequency Certifications for SYNC 3........................................................................\
.. 498
Radio Frequency Certifications for Tire Pressure Monitoring Sensor(s)...............488
Radio Frequency Certifications for Wireless Charging.......................................................... 498
Radio Frequency Statement for Audio Unit.................................................................... 499
U
Under Hood Overview - 3.5L Duratec.........................................................235
Engine Shield....................................................... 236
Under Hood Overview - 3.5L Ecoboost™..................................................237
Universal Garage Door Opener................124 HomeLink Wireless Control System............124
USB Port..........................................................319
Using Adaptive Cruise Control.................177 Automatic Cancellation.................................. 180
Blocked Sensor.................................................... 181
Canceling the Set Speed................................ 180
Changing the Set Speed................................. 180
Detection Issues................................................. 180
Following a Vehicle............................................ 178
Hilly Condition Usage....................................... 180
Overriding the Set Speed................................. 179
Resuming the Set Speed................................ 180
Setting the Adaptive Cruise Speed..............178
Setting the Gap Distance................................. 179
Switching Adaptive Cruise Control Off....................................................................... 180
Switching Adaptive Cruise Control On........................................................................\
178
Switching to Normal Cruise Control............182
System Not Available........................................ 181
Using All-Wheel Drive
.................................153
Driving In Special Conditions With
All-Wheel Drive (AWD)............................... 155Operating AWD Vehicles With Mismatched
Tires.................................................................... 155
Operating AWD Vehicles With Spare Tires.................................................................... 154
Using Cruise Control....................................176 Canceling the Set Speed................................. 176
Changing the Set Speed.................................. 176
Resuming the Set Speed.................................. 177
Setting the Cruise Speed................................. 176
Switching Cruise Control Off........................... 177
Switching Cruise Control On........................... 176
Using MyKey With Remote Start Systems..........................................................53
Using Snow Chains.....................................282
Using Stability Control
...............................165
Using Summer Tires...................................282
Using SYNC™ With Your Media Player.............................................................342
Accessing Your Play Menu.............................. 347
Connecting Your Digital Media Player to the USB Port........................................................... 342
Media Menu Features...................................... 345
Media Voice Commands................................ 344
System Settings................................................. 349
What's Playing?................................................. 344
Using SYNC™ With Your Phone............326 Accessing Features Through the Phone
Menu.................................................................. 330
Accessing Your Phone Settings.................... 335
Making a Call....................................................... 329
Pairing Subsequent Cell Phones.................. 327
Pairing Your Cell Phone for the First Time ........................................................................\
..... 326
Phone Options during an Active Call.........329
Phone Voice Commands................................. 327
Receiving Calls.................................................... 329
System Settings................................................. 336
Text Messaging................................................... 333
Using Traction Control
................................163
Switching the System Off............................... 163
System Indicator Lights and Messages.......................................................... 163
Using a Switch..................................................... 163
Using the Information Display Controls............................................................. 163
Using Voice Recognition............................323 Audio Voice Commands.................................. 375
511
Taurus (CPH) Canada/United States of America, enUSA, Edition date: 201806, First-Printing Index