You are required to submit your warranty
dispute to BBB AUTO LINE before asserting
in court any rights or remedies conferred
by California Civil Code Section 1793.22(b).
You are also required to use BBB AUTO
LINE before exercising rights or seeking
remedies created by the Federal
Magnuson-Moss Warranty Act, 15 U.S.C.
sec. 2301 et seq. If you choose to seek
redress by pursuing rights and remedies
not created by California Civil Code Section
1793.22(b) or the Magnuson-Moss
Warranty Act, resort to BBB AUTO LINE is
not required by those statutes.
THE BETTER BUSINESS
BUREAU (BBB) AUTO LINE
PROGRAM (U.S. ONLY)
Your satisfaction is important to Ford
Motor Company and to your dealer. If a
warranty concern has not been resolved
using the three-step procedure outlined
earlier in this chapter in the Getting the
Services you need section, you may be
eligible to participate in the BBB AUTO
LINE program.
The BBB AUTO LINE program consists of
two parts – mediation and arbitration.
During mediation, a representative of the
BBB will contact both you and Ford Motor
Company to explore options for settlement
of the claim. If an agreement is not reached
during mediation or you do not want to
participate in mediation, and if your claim
is eligible, you may participate in the
arbitration process. An arbitration hearing
will be scheduled so that you can present
your case in an informal setting before an
impartial person. The arbitrator will
consider the testimony provided and make
a decision after the hearing.
Disputes submitted to the BBB AUTO LINE
program are usually decided within forty
days after you file your claim with the BBB.
You are not bound by the decision, and
may reject the decision and proceed to
court where all findings of the BBB Auto
Line dispute, and decision, are admissible
in the court action. Should you choose to
accept the BBB AUTO LINE decision, Ford
is then bound by the decision, and must
comply with the decision within 30 days
of receipt of your acceptance letter.
BBB AUTO LINE Application: Using the
information provided below, please call or
write to request a program application.
You will be asked for your name and
address, general information about your
new vehicle, information about your
warranty concerns, and any steps you have
already taken to try to resolve them. A
Customer Claim Form will be mailed that
will need to be completed, signed and
returned to the BBB along with proof of
ownership. Upon receipt, the BBB will
review the claim for eligibility under the
Program Summary Guidelines.
You can get more information by
calling BBB AUTO LINE at
1-800-955-5100, or writing to:
BBB AUTO LINE
3033 Wilson Boulevard, Suite 600
Arlington, Virginia 22201
BBB AUTO LINE applications can also be
requested by calling the Ford Motor
Company Customer Relationship Center
at 1-800-392-3673.
Note:
Ford Motor Company reserves the
right to change eligibility limitations, modify
procedures, or to discontinue this process
at any time without notice and without
obligation.
218
Taurus (CPH) Canada/United States of America, enUSA, Edition date: 201806, First-Printing Customer Assistance
Protected Components
Fuse Amp Rating
Fuse or Relay
Number
Anti-lock brake system pump.
50A 1
5
Not used.
-
6
Not used.
-
7
Moonroof.
20A 1
8
Power sunshade.
Second row power point.
20A 1
9
Not used.
-
10
Heated rear window relay.
Relay
11
Not used.
-
12
Starter motor relay.
Relay
13
Left-hand cooling fan number 2 relay.
Relay
14
Fuel pump relay.
Relay
15
Not used.
-
16
Not used.
-
17
Front blower motor relay.
40A 1
18
Starter relay.
30A 1
19
Storage bin power point.
20A 1
20
Rear heated seat module.
20A 1
21
Not used.
-
22
Driver power seat.
30A 1
23
Memory module.
Not used.
-
24
Not used.
-
25
Heated rear window relay.
40A 1
26
Cigar lighter.
20A 1
27
224
Taurus (CPH) Canada/United States of America, enUSA, Edition date: 201806, First-Printing Fuses
Protected Components
Fuse Amp Rating
Fuse or Relay
Number
Push button ignition switch.
Intelligent access module power.
20A
27
Not used (spare).
15A
28
Radio.
20A
29
Global positioning system module.
Front park lamps.
15A
30
Not used (spare).
5A
31
Smart window motors.
15A
32
Master window and mirror switch.
Rear window power sunshade module.
Lock switch illumination.
Not used (spare).
10A
33
Reverse park aid module.
10A
34
Automatic high beam and lane departure
module.
Rear heated seat module.
Blind spot monitor module.
Rear video camera.
Motorized humidity sensor.
5A
35
Heads-up display.
Traction control switch.
Heated steering wheel.
10A
36
Not used (spare).
10A
37
Auto–dimming mirror (without automatic
high beam and lane departure module).
10A
38
Moonroof module and switch.
High beams.
15A
39
Rear park lamps.
10A
40
Extended power module.
7.5A
41
Not used (spare).
5A
42
Not used (spare).
10A
43
Not used (spare).
10A
44
231
Taurus (CPH) Canada/United States of America, enUSA, Edition date: 201806, First-Printing Fuses
WAXING
Regular waxing is necessary to protect your
car's paint from the elements. We
recommend that you wash and wax the
painted surface once or twice a year.
When washing and waxing, park your
vehicle in a shaded area out of direct
sunlight. Always wash your vehicle before
applying wax.
•
Use a quality wax that does not contain
abrasives.
• Follow the manufacturer ’s instructions
to apply and remove the wax.
• Apply a small amount of wax in a
back-and-forth motion, not in circles.
• Do not allow wax to come in contact
with any non-body (low-gloss black)
colored trim. The wax will discolor or
stain the parts over time.
•Roof racks.
• Bumpers.
• Grained door handles.
• Side moldings.
• Mirror housings.
• Windshield cowl area.
• Do not apply wax to glass areas.
• After waxing, your car's paint should
feel smooth, and be free of streaks and
smudges.
CLEANING THE ENGINE
Engines are more efficient when they are
clean because grease and dirt buildup keep
the engine warmer than normal. When washing:
•
Take care when using a power washer
to clean the engine. The high-pressure
fluid could penetrate the sealed parts
and cause damage.
• Do not spray a hot engine with cold
water to avoid cracking the engine
block or other engine components.
• Spray Motorcraft Engine Shampoo and
Degreaser on all parts that require
cleaning and pressure rinse clean. In
Canada, use Motorcraft Engine
Shampoo.
• Never wash or rinse the engine while it
is hot or running; water in the running
engine may cause internal damage.
• Never wash or rinse any ignition coil,
spark plug wire or spark plug well, or
the area in and around these locations.
• Cover the battery, power distribution
box, and air filter assembly to prevent
water damage when cleaning the
engine.
CLEANING THE WINDOWS AND
WIPER BLADES
Car wash chemicals and environmental
fallout can result in windshield and wiper
blade contamination. Dirty windshield and
wipers will result in poor windshield wiper
operation. Keep the windshield and wiper
blades clean to maintain windshield wiper
performance.
257
Taurus (CPH) Canada/United States of America, enUSA, Edition date: 201806, First-Printing Vehicle Care
For a complete listing of the accessories
that are available for your vehicle, please
contact your authorized dealer or visit the
online store web site:
Web address (United States)
www.Accessories.Ford.com Web address (Canada)
www.Accessories.Ford.ca
We will repair or replace any properly
authorized dealer-installed Ford Original
Accessory found to be defective in
factory-supplied materials or workmanship
during the warranty period, as well as any
component damaged by the defective
accessories.
We will warrant your Ford Original
Accessory through the warranty that
provides the greatest benefit:
• 24 months, unlimited mileage.
• The remainder of your new vehicle
limited warranty.
Contact an authorized dealer for details
and a copy of the warranty.
Exterior Style
• Chrome mirror caps.
• Hood deflector*.
• Moon roof deflector.
• Rear spoiler.
• Side window deflector*.
• Splash guards.
Interior Style
• All-weather floor mats.
• Ambient lighting.
• Carpeted floor mats. •
Sport pedals.
• Table cradle*.
Lifestyle
• Ash cup (smoker's package).
• Bluetooth speakers*.
• Car cover*.
• Cargo area protector.
• Cargo net.
• Cargo organization and management.
• Rear seat entertainment*.
Peace of Mind
• Bumper-mounted parking sensors*.
• First aid kit*.
• Locking fuel plug.
• Remote start.
• Roadside assistance kits*.
• Vehicle security system.
• Wheel locks.
*Ford Licensed Accessories. The accessory
manufacturer designs, develops and
therefore warrants Ford Licensed
Accessories, and does not design or test
these accessories to Ford Motor Company
engineering requirements. Contact an
authorized Ford dealer for the
manufacturer ’s limited warranty details,
and request a copy of the Ford Licensed
Accessories product limited warranty from
the accessory manufacturer.
438
Taurus (CPH) Canada/United States of America, enUSA, Edition date: 201806, First-Printing Accessories
view it, and (ii) save it, provided that you
do not remove any copyright notices that
appear and do not modify the Data in any
way. You agree not to otherwise reproduce,
copy, modify, decompile, disassemble or
reverse engineer any portion of this Data,
and may not transfer or distribute it in any
form, for any purpose, except to the extent
permitted by mandatory laws.
Restrictions
Except where you have been specifically
licensed to do so by NAV2 , and without
limiting the preceding paragraph, you may
not (a) use this Data with any products,
systems, or applications installed or
otherwise connected to or in
communication with vehicles, capable of
vehicle navigation, positioning, dispatch,
real time route guidance, fleet
management or similar applications; or (b)
with or in communication with any
positioning devices or any mobile or
wireless-connected electronic or computer
devices, including without limitation
cellular phones, palmtop and handheld
computers, pagers, and personal digital
assistants or PDAs. You agree to cease
using this Data if you fail to comply with
these terms and conditions.
Limited Warranty
NAV2 warrants that (a) the Data will
perform substantially in accordance with
the accompanying written materials for a
period of ninety (90) days from the date
of receipt, and (b) any support services
provided by NAV2 shall be substantially as
described in applicable written materials
provided to you by NAV2, and NAV2’
s
support engineers will make commercially
reasonable efforts to solve any problem
issues. rigCustomer Remedies
NAV2 and its suppliers’
entire liability and
your exclusive remedy shall be, at NAV2’ s
sole discretion, either (a) return of the price
paid, if any, or (b) repair or replacement of
the Data that do not meet NAV2’ s Limited
Warranty and that are returned to NAV2
with a copy of your receipt. This Limited
Warranty is void if failure of the Data has
resulted from accident, abuse, or
misapplication. Any replacement Data will
be warranted for the remainder of the
original warranty period or thirty (30) days,
whichever is longer. Neither these remedies
nor any product support services offered
by NAV2 are available without proof of
purchase from an authorized international
source.
No Other Warranty:
EXCEPT FOR THE LMITED WARRANTY
SET FORTH ABOVE AND TO THE EXTENT
PERMITTED BY APPLICABLE LAW, NAV2
AND ITS LICENSORS (INCLUDING THEIR
LICENSORS AND SUPPLIERS) DISCLAIM
ANY WARRANTIES, EXPRESS OR IMPLIED,
OF QUALITY, PERFORMANCE,
MERCHANTABILITY, FITNESS FOR A
PARTICULAR PURPOSE, OWNERSHIP OR
NON-INFRINGEMENT. Certain warranty
exclusions may not be permitted under
applicable law, so to that extent the above
exclusion may not apply to you.
Limited Liability:
TO THE EXTENT PERMITTED BY
APPLICABLE LAW, NAV2 AND ITS
LICENSORS (INCLUDING THEIR
LICENSORS AND SUPPLIERS) SHALL NOT
BE LIABLE TO YOU: IN RESPECT OF ANY
CLAIM, DEMAND OR ACTION,
IRRESPECTIVE OF THE NATURE OF THE
CAUSE OF THE CLAIM, DEMAND OR
ACTION ALLEGING ANY LOSS, INJURY OR
DAMAGES, DIRECT OR INDIRECT, WHICH
MAY RESULT FROM THE USE OR
POSSESSION OF THE INFORMATION; OR
483
Taurus (CPH) Canada/United States of America, enUSA, Edition date: 201806, First-Printing Appendices
Moonroof............................................................77
Bounce-Back......................................................... 78
Opening and Closing the Moonroof..............78
Venting the Moonroof......................................... 78
Motorcraft Parts - 3.5L Duratec.............294
Motorcraft Parts - 3.5L Ecoboost™.................................................295
MyKey Troubleshooting...............................53
MyKey ™..............................................................51
Principle of Operation.......................................... 51
N
Navigation......................................................399 cityseeker............................................................. 406
Destination Mode............................................... 401
Map Mode............................................................ 399
Navigation Map Updates................................ 407
Navigation Menu............................................... 404
SiriusXM Traffic and Travel Link................... 407
SYNC AppLink.................................................... 406
Waypoints............................................................ 405
Normal Scheduled Maintenance..........445 Intelligent Oil-Life Monitor™........................ 445
Normal Maintenance Intervals.................... 446
O
Oil Change Indicator Reset......................239
Oil Check See: Engine Oil Check...................................... 238
Opening and Closing the Hood..............234 Closing the Hood............................................... 235
Opening the Hood............................................. 234
Ordering Additional Owner's Literature.......................................................221
Obtaining a French Owner ’s Manual...........221
Overhead Console.......................................130
P
Parking Aids
....................................................167
Principle of Operation....................................... 167
Parking Brake
..................................................161
Passive Anti-Theft System.........................62 SecuriLock®........................................................... 62
PATS See: Passive Anti-Theft System..................... 62Pedals................................................................66
Perchlorate.........................................................11
Personal Safety System
™
..........................36
How Does the Personal Safety System
Work?.................................................................. 36
Phone...............................................................393 During a Phone Call.......................................... 397
Making Calls........................................................ 396
Pairing Your Cell Phone for the First Time................................................................... 393
Phone Menu........................................................ 394
Receiving Calls.................................................... 397
Smartphone Connectivity.............................. 398
Text Messaging.................................................. 398
Post-Crash Alert System...........................214
Power Door Locks See: Locking and Unlocking............................. 55
Power Seats.....................................................117 Adjusting the Lumbar Support....................... 119
Adjusting the Multi-Contour Front Seats With Active Motion ....................................... 119
Power Steering Fluid Check....................248
Power Windows
..............................................74
Accessory Delay.................................................... 75
Bounce-Back.......................................................... 74
One-Touch Down................................................. 74
One-Touch Up....................................................... 74
Window Lock.......................................................... 75
Protecting the Environment........................14
Puncture See: Changing a Road Wheel........................ 287
R
Rear Parking Aid............................................167 Obstacle Distance Indicator.......................... 168
Rear Seat Armrest........................................130
Rear Seats
........................................................121
Split-folding Rear Seat...................................... 121
Rear View Camera
........................................172
Using the Rear View Camera System..........173
Rear View Camera See: Rear View Camera.................................... 172
Recommended Towing Weights...........203
Refueling.........................................................140 Refueling System Overview........................... 140
Refueling System Warning.............................. 142
Refueling Your Vehicle....................................... 141
508
Taurus (CPH) Canada/United States of America, enUSA, Edition date: 201806, First-Printing Index
Stability Control............................................164
Principle of Operation....................................... 164
Starter Switch See: Ignition Switch............................................ 131
Starting a Gasoline Engine
........................132
Cold Weather Starting - Flex Fuel
Vehicles.............................................................. 133
Failure to Start..................................................... 133
Guarding Against Exhaust Fumes................134
Important Ventilating Information...............134
Stopping the Engine When Your Vehicle is Moving................................................................134
Stopping the Engine When Your Vehicle is Stationary......................................................... 133
Starting and Stopping the Engine...........131 General Information........................................... 131
Steering
............................................................194
Electric Power Steering.................................... 194
Steering Wheel
...............................................64
Storage Compartments.............................130
Sunroof See: Moonroof........................................................ 77
Sun Visors..........................................................77 Illuminated Vanity Mirror.................................... 77
Supplementary Restraints System..........37 Principle of Operation......................................... 37
Symbols Glossary
.............................................7
SYNC™ 3.........................................................361 General Information.......................................... 361
SYNC™ 3 Troubleshooting......................424
SYNC™ Applications and Services........................................................339
911 Assist............................................................... 339
SYNC™ AppLink ™
......................................341
SYNC Mobile Apps............................................. 341
SYNC™.............................................................321 General Information........................................... 321
SYNC™ Troubleshooting
..........................352
T
Technical Specifications See: Capacities and Specifications............293
The Better Business Bureau (BBB) Auto Line Program (U.S. Only)........................218
Tire Care..........................................................269 Glossary of Tire Terminology......................... 270Information About Uniform Tire Quality
Grading............................................................. 269
Information Contained on the Tire Sidewall............................................................. 271
Temperature A B C............................................ 270
Traction AA A B C.............................................. 269
Treadwear............................................................ 269
Tire Inflation When Punctured See: Tire Sealant and Inflator Kit.................263
Tire Pressure Monitoring System...........283 Changing Tires With a Tire Pressure
Monitoring System....................................... 284
Understanding Your Tire Pressure Monitoring System ...................................... 285
Tire Repair Kit See: Tire Sealant and Inflator Kit.................263
Tire Sealant and Inflator Kit
....................263
First Stage: Reinflating the Tire with Sealing
Compound and Air....................................... 265
General Information......................................... 264
Second Stage: Checking Tire Pressure........................................................... 266
Tips for Use of the Kit...................................... 264
What to do after the Tire has been Sealed................................................................ 267
What to do when a Tire Is Punctured........265
Tires See: Wheels and Tires..................................... 263
Towing a Trailer
............................................202
Load Placement................................................. 202
Towing the Vehicle on Four Wheels.........................................................206
Emergency Towing........................................... 206
Recreational Towing........................................ 206
Towing.............................................................202
Traction Control
............................................163
Principle of Operation....................................... 163
Transmission Code Designation............297
Transmission..................................................149
Transporting the Vehicle
............................214
Type Approvals............................................488
Radio Frequency Certification for Keys and
Remote Controls.......................................... 499
Radio Frequency Certifications for Blind Spot Information System.......................... 497
Radio Frequency Certifications for Body Control Module............................................. 499
510
Taurus (CPH) Canada/United States of America, enUSA, Edition date: 201806, First-Printing Index