Emergency Towing
If your vehicle becomes inoperable without
access to wheel dollies, a car-hauling
trailer or a flatbed transport vehicle, you
can flat-tow with all wheels on the ground,
regardless of the powertrain and
transmission configuration, under the
following conditions:
•
Your vehicle is facing forward for
towing in a forward direction.
• Place the transmission in neutral (N).
If you cannot move the transmission
into neutral (N), you may need to
override the gear shifter. See
Automatic Transmission (page 152).
• Maximum speed is 35 mph (56 km/h).
• Maximum distance is
50 mi (80 km).
Recreational Towing
Note: Put your climate control system in
recirculated air mode to prevent exhaust
fumes from entering your vehicle.
See
Climate Control (page 111).
Follow these guidelines if you have a need
for recreational towing, such as towing
your vehicle behind a motorhome. These
guidelines are designed to prevent damage
to your transmission.
You can put your vehicle in neutral tow for
recreational towing by placing the transfer
case in its neutral position and engaging
the four-wheel-down towing feature.
Perform the steps in the following section
after positioning your vehicle behind the
tow vehicle and properly securing them
together.
Note: Make sure you properly secure your
vehicle to the tow vehicle. 1. Put the ignition in the on position, but
do not start the engine. If your vehicle
has an ignition key, turn the key to the
on position. If your vehicle has
intelligent access, press the engine
START/STOP
button once without
pressing the brake pedal.
2. Press and hold the brake pedal.
3. Rotate the four-wheel drive switch to 2H
.
4. Shift the transmission to neutral (N).
5. Enable
Neutral Tow by selecting
Settings in the information display
menu.
6. Then select
Vehicle.
7. Then select
Neutral Tow and follow
the instructions on screen.
Note: If successfully completed, the
information display shows NEUTRAL TOW
LEAVE IN N
or Neutral Tow Enabled
Leave Transmission in Neutral. This
indicates that your vehicle is safe to tow
with all wheels on the ground.
Note: If you do not see the message in the
display, you must switch the ignition off and
perform the procedure again from the
beginning.
Note: You may hear an audible noise as the
transfer case shifts into its neutral position.
This is normal.
8. Leave the transmission in neutral (N) and turn the ignition key as far as it can
go towards the off position. It does not
turn fully off when the transmission is
in neutral (N). If your vehicle has an
ignition key, you must leave the key in
the ignition when towing. To lock and
unlock your vehicle, use the keyless
entry keypad or an extra set of keys. If
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4. You can attempt to start the vehicle
by pressing the brake pedal and
START/STOP, or press START/STOP
without pressing the brake pedal.
5. If the vehicle does not start, repeat steps 1 through 4.
JUMP STARTING THE VEHICLE WARNING:
The gases around the
battery can explode if exposed to flames,
sparks, or lit cigarettes. An explosion
could result in personal injury or vehicle
damage. WARNING:
Batteries contain
sulfuric acid which can burn skin, eyes
and clothing, if contacted. WARNING:
Use only an
adequate-sized cable with insulated
clamps.
Preparing Your Vehicle
Note: Do not attempt to push-start your
automatic transmission vehicle. Automatic
transmissions do not have push-start
capability. Attempting to push-start a
vehicle with an automatic transmission may
cause transmission damage.
Note: Use only a 12-volt supply to start your
vehicle.
Note: Do not disconnect the battery of the
disabled vehicle as this could damage the
vehicle's electrical system.
Park the booster vehicle close to the hood
of the disabled vehicle, making sure the
two vehicles do not touch. Turn all
accessories off. Connecting the Jumper Cables WARNING:
Do not attach the
cables to fuel lines, engine rocker covers,
the intake manifold or electrical
components as grounding points. Stay
clear of moving parts. To avoid reverse
polarity connections, make sure that you
correctly identify the positive (+) and
negative (-) terminals on both the
disabled and booster vehicles before
connecting the cables. Battery positions
may vary.
Note: In the illustration, the bottom vehicle
represents the booster vehicle. 1.
Connect the positive (+) jumper cable
to the positive (+) terminal of the
discharged battery.
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2
1
3
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To maintain correct operation of the
battery management system, if you add
any electrical devices to your vehicle, do
not connect the ground connection directly
to the negative battery terminal. A
connection at the negative battery terminal
can cause inaccurate measurements of
the battery condition and potential
incorrect system operation.
Note:
Electrical accessories or components
added to your vehicle by you or an
authorized dealer, may adversely affect
battery performance, durability and the
performance of other electrical systems on
your vehicle.
If a replacement battery is required, we
recommend you use a Ford replacement
battery that matches the electrical
requirements of your vehicle.
If you disconnect or replace the battery
and your vehicle has an automatic
transmission, transmission must relearn
its adaptive strategy. Because of this, the
transmission may shift firmly when first
driven. This is normal operation while the
transmission fully updates its operation to
optimum shift feel.
Remove and Reinstall the Battery
To disconnect or remove the battery, do
the following:
1. Apply the parking brake and switch the
ignition off.
2. Switch all electrical equipment off, for
example lights and radio.
3. Wait a minimum of two minutes before
disconnecting the battery.
Note: The engine management system has
a power hold function and remains powered
for a period after you switch the ignition off.
This is to allow diagnostic and adaptive
tables to be stored. Disconnecting the
battery without waiting can cause damage
not covered by the vehicle Warranty. 4. Disconnect the negative (-) battery
cable terminal first.
5. Disconnect the positive (+) battery cable terminal last.
6. Remove the battery securing clamp.
7. Remove the battery.
8. Install in the reverse order.
Note: Before reconnecting the battery,
make sure the ignition remains switched off.
Note: If you only disconnect the negative
battery cable terminal, make sure it is
isolated or placed away from the battery
terminal to avoid un-intended connection
or arcing.
Note: Make sure the battery cable terminals
are fully tightened.
Note: If you disconnect or replace the
battery, you must reset the clock and the
pre-set radio stations once the battery is
reconnected.
Battery Disposal Make sure that you dispose of
old batteries in an
environmentally friendly way.
Seek advice from your local authority
about recycling old batteries.
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•
Cover interior trim to prevent fading.
• Keep all rubber parts free from oil and
solvents.
Engine
• Change the engine oil and filter prior to
storage because used engine oil
contains contaminates which may
cause engine damage.
• Start the engine every 15 days for a
minimum of 15 minutes. Run at fast idle
with the climate controls set to defrost
until the engine reaches normal
operating temperature.
• With your foot on the brake, shift
through all the gears while the engine
is running.
• We recommend that you change the
engine oil before you use your vehicle
again.
Fuel system
• Fill the fuel tank with high-quality fuel
until the first automatic shutoff of the
fuel pump nozzle.
Cooling system
• Protect against freezing temperatures.
• When removing your vehicle from
storage, check coolant fluid level.
Confirm that there are no cooling
system leaks and that fluid is at the
recommended level.
Battery
• Check and recharge as necessary. Keep
connections clean.
• If storing your vehicle for more than 30
days without recharging the battery,
we recommend that you disconnect
the battery cables to maintain battery
charge for quick starting. Note:
It is necessary to reset memory
features if battery cables are disconnected.
Brakes
• Make sure the brakes and parking brake
release fully.
Tires
• Maintain recommended air pressure.
Miscellaneous
• Make sure all linkages, cables, levers
and pins under your vehicle are covered
with grease to prevent rust.
• Move vehicles at least 25 ft (7.5 m)
every 15 days to lubricate working parts
and prevent corrosion.
Removing Vehicle From Storage
When your vehicle is ready to come out of
storage, do the following:
• Wash your vehicle to remove any dirt
or grease film build-up on window
surfaces.
• Check windshield wipers for any
deterioration.
• Check under the hood for any foreign
material that may have collected
during storage such as mice or squirrel
nests.
• Check the exhaust for any foreign
material that may have collected
during storage.
• Check tire pressures and set tire
inflation per the Tire Label.
• Check brake pedal operation. Drive
your vehicle
15 ft (4.5 m) back and
forth to remove rust build-up.
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You are strongly urged to buy a
reliable tire pressure gauge, as
automatic service station gauges
could be inaccurate. We
recommend the use of a digital or
dial-type tire pressure gauge
rather than a stick-type tire
pressure gauge.
Use the recommended cold
inflation pressure for optimum tire
performance and wear.
Under-inflation or over-inflation
could cause uneven treadwear
patterns.
WARNING: Under-inflation
is the most common cause of
tire failures and may result in
severe tire cracking, tread
separation or blowout, with
unexpected loss of vehicle
control and increased risk of
injury. Under-inflation increases
sidewall flexing and rolling
resistance, resulting in heat
buildup and internal damage to
the tire. It also may result in
unnecessary tire stress, irregular
wear, loss of vehicle control and
accidents. A tire can lose up to
half of its air pressure and not
appear to be flat!
Always inflate your tires to our
recommended inflation pressure
even if it is less than the maximum
inflation pressure information
found on the tire. Our
recommended tire inflation
pressure is found on the Safety
Compliance Certification Label or Tire Label (affixed to either the
door hinge pillar, door-latch post,
or the door edge that meets the
door-latch post, next to the
driver's seating position), or Tire
Label located on the B-pillar or
the edge of the driver's door.
Failure to follow the tire pressure
recommendations can cause
uneven treadwear patterns and
adversely affect the way your
vehicle handles.
Note:
Do not reduce tire pressure
to change the ride characteristics
of the vehicle. If you do not
maintain the inflation pressure at
the levels specified by us, your
vehicle could experience a
condition known as shimmy.
Shimmy is a severe vibration and
oscillation in the steering wheel
after the vehicle travels over a
bump or dip in the road that does
not dampen out by itself. Shimmy
could result from significant
under-inflation of the tires,
improper tires (load range, size, or
type), or vehicle modifications such
as lift-kits. In the event that your
vehicle experiences shimmy, you
should slowly reduce speed by
either lifting off the accelerator
pedal or lightly applying the brakes.
The shimmy will cease as the
vehicle speed decreases.
Maximum Inflation Pressure is
the tire manufacturer's maximum
permissible pressure and the
pressure at which the maximum
load can be carried by the tire. This
pressure is normally higher than
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To adjust this setting press the voice button, when prompted say:
Action and Description
Voice Command
Voice Settings
Then any of the following: When enabled, this feature will prompt you
to confirm any voice initiated call command
prior to the call being placed.
Phone Confirmation Off
The system will make a best guess; you
may still occasionally be asked to confirm
settings.
Phone Confirmation On
USING SYNC™ WITH YOUR
PHONE
Hands-free calling is one of the main
features of SYNC. While the system
supports a variety of features, many are
dependent on your cellular phone's
functionality. At a minimum, most cellular
phones with Bluetooth wireless technology
support the following functions:
• Answering an incoming call.
• Ending a call.
• Dialing a number.
• Redialing.
• Call waiting notification.
• Caller ID.
Other features, such as text messaging
using Bluetooth and automatic phonebook
download, are phone-dependent features.
Pairing a Phone
Wirelessly pairing your phone with SYNC
allows you to make and receive hands-free
calls. Note:
Make sure to switch on the ignition
and the radio. Shift the transmission into
park (P) for automatic transmission or first
gear for manual transmission.
Using the Audio System
Note: To scroll through the menus, press
the up and down arrows on your audio
system.
1. Make sure to switch on your phone's Bluetooth feature before starting the
search. See your device's manual if
necessary.
2. Press the Settings button.
3. Select Bluetooth from the menu.
4. Press the
OK button.
5. Select the option to add. This starts the pairing process.
6. When a message to begin pairing appears in the audio display, search for
SYNC on your device.
Depending on your phone's capability and
your market, the system may prompt you
with questions, such as setting the current
phone as the primary phone and
downloading your phonebook.
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(If Equipped)
Before making the call:
•
SYNC provides a short window of time
(about 10 seconds) to cancel the call.
If you fail to cancel the call, SYNC
attempts to dial 911.
• SYNC says the following, or a similar
message: "SYNC will attempt to call
911, to cancel the call, press Cancel on
your screen or press and hold the
phone button on your steering wheel".
If you do not cancel the call, and SYNC
makes a successful call, a pre-recorded
message plays for the 911 operator, and
then the occupant(s) in your vehicle are
able to talk with the operator. Be prepared
to provide your name, phone number and
location immediately, because not all 911
systems are capable of receiving this
information electronically.
911 Assist May Not Work If
• Your cellular phone or 911 Assist
hardware sustains damage in a crash.
• The vehicle's battery or the SYNC
system has no power.
• The phone(s) thrown from your vehicle
are the ones paired and connected to
the system.
911 Assist Privacy Notice
When you switch on 911 Assist, it may
disclose to emergency services that your
vehicle has been in a crash involving the
deployment of an airbag or activation of
the fuel pump shut-off. Certain versions or
updates to 911 Assist may also be capable
of electronically or verbally disclosing to
911 operators your vehicle location or other
details about your vehicle or crash to assist
911 operators to provide the most
appropriate emergency services. If you do
not want to disclose this information, do
not switch the feature on. SYNC Mobile Apps
The system enables voice and steering
wheel control of SYNC AppLink enabled
smartphone apps. When an app is running
through AppLink, you can control main
features of the app through voice
commands and steering wheel controls.
Note:
You must pair and connect your
smartphone to SYNC to access AppLink.
Note: Android users need to connect the
phone to SYNC using Bluetooth.
Note: For information on available apps,
supported smartphone devices and
troubleshooting tips please visit the Ford
website
Note: Availability of SYNC AppLink enabled
Apps will vary by region.
Note: Make sure you have an active account
for the app that you have downloaded.
Some apps work automatically with no
setup. Other apps want you to configure
your personal settings and personalize your
experience by creating stations or favorites.
We recommend you do this at home or
outside of your vehicle.
To Access Using the SYNC Menu
Press the Mobile Apps button to access
the menu on-screen. Then select: Action and Description
Menu
Item
Scroll through the list of
available applications and
select a particular app.
Find
Mobile
Apps
Note: If you cannot find a compatible SYNC
AppLink app, make sure the required app is
running on the mobile device.
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AppLink issues
Possible solution(s)
Possible cause(s)
Issue
login on the app on the
phone before using them with AppLink. Also, some may have a "Ford SYNC"
setting, so check the app's
settings menu on the phone.
Closing and restarting apps may help SYNC find the
application if you cannot
discover it inside the vehicle. On an Android device, if
apps have an "Exit' or 'Quit'
Sometime apps do not
properly close and re-open their connection to SYNC, over ignition cycles, for example.
My phone is connected, my
app(s) are running, but I still cannot find any apps. option, select that then
restart the app. If the app
does not have that option, you can also manually
"Force Close" the app by
going to the phone's settings
menu, selecting 'Apps.' then finding the particular app
and choosing 'Force stop.' Don't forget to restart the
app afterwards, then select "Find New Apps" on SYNC.
On an iPhone with iOS7+, to force close an app, doubletab the home button then
swipe up on the app to close it. Tab the home button
again, then select the app again to restart it. After a
few seconds, the app should then appear in SYNC'sMobile App's Menu.
Reset the Bluetooth on your phone by turning it off and
then turning Bluetooth back
on. If you are in your vehicle, SYNC should be able to
automatically re-connect to your phone if you press the "Phone" button.
There is a Bluetooth bug on
some older versions of theAndroid operating systemthat may cause apps that
were found on your previous
vehicle drive to not be found
again if you have not turned off Bluetooth.
My Android phone is
connected, my app(s) are running, I restarted them,but I still cannot find any apps.
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