
Failure to Start - Vehicles with
Manual Transmission (If Equipped)
The system does not function if:
• The passive key frequencies are
jammed.
• The key battery has no charge.
If you are unable to start the engine, do the
following:
1. Insert the passive key into the backup position. See
Passive Key Backup
Position (page 56).
2. With the passive key in this position, you can use the push button ignition
switch to switch the ignition on and
start the engine.
If the engine does not crank after you fully
press the clutch pedal and press the push
button ignition switch, do the following:
1. Fully press the clutch pedal and the brake pedal.
2. Press the push button ignition switch.
Stopping the Engine When Your
Vehicle is Stationary - Vehicles
with Manual Transmission (If Equipped)
Press the push button ignition switch.
Note: The ignition, all electrical circuits and
all warning lamps and indicators turn off.
Stopping the Engine When Your
Vehicle is Stationary - Vehicles
with Automatic Transmission
(If
Equipped)
1. Fully press the brake pedal.
2. Shift into park (P).
3. Press the push button ignition switch.
Note: The ignition, all electrical circuits and
all warning lamps and indicators turn off. Stopping the Engine When Your
Vehicle is Moving - Vehicles with
Manual Transmission
(If Equipped) WARNING:
Switching off the
engine when your vehicle is still moving
results in a significant decrease in
braking assistance. Higher effort is
required to apply the brakes and to stop
your vehicle. A significant decrease in
steering assistance could also occur. The
steering does not lock, but higher effort
could be required to steer your vehicle.
When you switch the ignition off, some
electrical circuits, for example airbags,
also turn off. If you unintentionally switch
the ignition off, shift into neutral (N) and
restart the engine.
1. Press and hold the push button ignition
switch until the engine stops, or press
it three times within two seconds.
2. Shift into neutral and use the brakes to
bring your vehicle to a safe stop.
3. Press the push button ignition switch.
Stopping the Engine When Your
Vehicle is Moving - Vehicles with
Automatic Transmission
(If Equipped) WARNING:
Switching off the
engine when your vehicle is still moving
results in a significant decrease in
braking assistance. Higher effort is
required to apply the brakes and to stop
your vehicle. A significant decrease in
steering assistance could also occur. The
steering does not lock, but higher effort
could be required to steer your vehicle.
When you switch the ignition off, some
electrical circuits, for example airbags,
also turn off. If you unintentionally switch
the ignition off, shift into neutral (N) and
restart the engine.
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AUTO-START-STOP
The system helps reduce fuel consumption
by automatically shutting off and restarting
the engine while your vehicle is stopped.
The engine will restart automatically when
you release the brake pedal. In some
situations, your vehicle may restart
automatically, for example:
•
To maintain interior comfort
• To recharge the battery
Note: Power assist steering is turned off
when the engine is off. WARNING: Apply the parking
brake, shift into park (P), switch the
ignition off and remove the key before
you leave your vehicle. Failure to follow
this instruction could result in personal
injury or death. WARNING:
Apply the parking
brake, shift into park (P), switch the
ignition off and remove the key before
you open the hood or have any service
or repair work completed. If you do not
switch the ignition off, the engine could
restart at any time. Failure to follow this
instruction could result in personal injury
or death. WARNING:
The system may
require the engine to automatically
restart when the auto-start-stop
indicator illuminates green or flashes
amber. Failure to follow this instruction
could result in personal injury.
The Auto-Start-Stop system status is
available at a glance within the information
display. See Information Displays (page
90
). Enabling Auto-Start-Stop
The system is automatically enabled every
time you start your vehicle if the following
conditions are met:
•
The Auto-Start-Stop button is not
pressed (not illuminated).
• Your vehicle exceeds an initial speed
of
3 mph (5 km/h) after you have
initially started the vehicle.
• Your vehicle is stopped.
• Your foot is on the brake pedal.
• The transmission is in drive (D).
• The driver's door is closed.
• There is adequate brake vacuum.
• The interior compartment has been
cooled or warmed to an acceptable
level.
• The front windshield defroster is off.
• The steering wheel is not turned rapidly
or is not at a sharp angle.
• The vehicle is not on a steep road
grade.
• The battery is within optimal operating
conditions (battery state of charge and
temperature in range).
• The engine coolant is at operating
temperature.
• Elevation is below approximately
12,000 ft (3,650 m)
.
• Ambient temperature is moderate. The green Auto-Start-Stop
indicator light on the instrument
cluster will illuminate to indicate
when the automatic engine stop occurs. If the instrument cluster is
equipped with a grey
Auto-Start-Stop indicator light,
it is illuminated when automatic engine
stop is not available due to one of the
above noted conditions not being met.
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Automatic Engine Restart
Any of the following conditions will result
in an automatic restart of the engine:
•
Your foot is removed from the brake
pedal.
• You press the accelerator pedal.
• You press the accelerator and the
brake pedal at the same time.
• The driver safety belt becomes
unfastened or the driver door is ajar.
• The transmission is moved into reverse
(R).
• Your vehicle is moving.
• The battery is not within optimal
operating conditions.
• The maximum engine off time is
exceeded.
• When you press the Auto-Start-Stop
button while the engine is stopped
automatically.
• The heated windshield is turned on.
Any of the following conditions may result
in an automatic restart of the engine:
• The blower fan speed is increased or
the climate control temperature is
changed.
• An electrical accessory is turned on or
plugged in.
Disabling Auto-Start-Stop Press the Auto-Start-Stop
button located on the center
console to switch the system off.
The button will illuminate. The system will
only be deactivated for the current ignition
cycle. Press the button again to restore
Auto-Start-Stop function. If your vehicle is in an Auto-Start-Stop
state and you shift the transmission to
reverse without pressing the brake, a
message telling you to press the brake
appears. You must press the brake pedal
within 60 seconds, or you will need to shift
to park and manually restart your vehicle.
Note:
If the Shift to P, Restart Engine
message appears and the amber
Auto-Start-Stop indicator light is flashing,
automatic restart is not available. The
vehicle must be restarted manually. See
Information Displays (page 90).
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Trailer Brakes
WARNING: Do not connect a
trailer's hydraulic brake system directly
to your vehicle's brake system. Your
vehicle may not have enough braking
power and your chances of having a
collision greatly increase.
Electric brakes and manual, automatic or
surge-type trailer brakes are safe if you
install them properly and adjust them to
the manufacturer's specifications. The
trailer brakes must meet local and federal
regulations.
The rating for the tow vehicle's braking
system operation is at the gross vehicle
weight rating, not the gross combined
weight rating.
Separate functioning brake systems
are required for safe control of towed
vehicles and trailers weighing more
than 1500 lb (680 kg) when loaded.
Trailer Lamps WARNING:
Never connect any
trailer lamp wiring to the vehicle's tail
lamp wiring; this may damage the
electrical system resulting in fire. Contact
your authorized dealer as soon as
possible for assistance in proper trailer
tow wiring installation. Additional
electrical equipment may be required.
Trailer lamps are required on most towed
vehicles. Make sure all running lights, brake
lights, turn signals and hazard lights are
working. Before Towing a Trailer
Practice turning, stopping and backing up
to get the feel of your vehicle-trailer
combination before starting on a trip.
When turning, make wider turns so the
trailer wheels clear curbs and other
obstacles.
When Towing a Trailer
•
Do not drive faster than
70 mph
(113 km/h) during the first 500 mi
(800 km).
• Do not make full-throttle starts.
• Check your hitch, electrical connections
and trailer wheel lug nuts thoroughly
after you have traveled 50 mi (80 km).
• When stopped in congested or heavy
traffic during hot weather, place the
transmission in park (P) to aid engine
and transmission cooling and to help
A/C performance.
• Turn off the speed control with heavy
loads or in hilly terrain. The speed
control may turn off automatically
when you are towing on long, steep
grades.
• Shift to a lower gear when driving down
a long or steep hill. Do not apply the
brakes continuously, as they may
overheat and become less effective.
• If your transmission is equipped with a
Grade Assist or Tow/Haul feature, use
this feature when towing. This provides
engine braking and helps eliminate
excessive transmission shifting for
optimum fuel economy and
transmission cooling.
• If your vehicle is equipped with
AdvanceTrac with RSC, this system
may turn on during typical cornering
maneuvers with a heavily loaded trailer.
This is normal. Turning the corner at a
slower speed while towing may reduce
this tendency.
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Emergency Towing
If your vehicle becomes inoperable without
access to wheel dollies, a car-hauling
trailer or a flatbed transport vehicle, you
can flat-tow with all wheels on the ground,
regardless of the powertrain and
transmission configuration, under the
following conditions:
•
Your vehicle is facing forward for
towing in a forward direction.
• Place the transmission in neutral (N).
If you cannot move the transmission
into neutral (N), you may need to
override the gear shifter. See
Automatic Transmission (page 152).
• Maximum speed is 35 mph (56 km/h).
• Maximum distance is
50 mi (80 km).
Recreational Towing
Note: Put your climate control system in
recirculated air mode to prevent exhaust
fumes from entering your vehicle.
See
Climate Control (page 111).
Follow these guidelines if you have a need
for recreational towing, such as towing
your vehicle behind a motorhome. These
guidelines are designed to prevent damage
to your transmission.
You can put your vehicle in neutral tow for
recreational towing by placing the transfer
case in its neutral position and engaging
the four-wheel-down towing feature.
Perform the steps in the following section
after positioning your vehicle behind the
tow vehicle and properly securing them
together.
Note: Make sure you properly secure your
vehicle to the tow vehicle. 1. Put the ignition in the on position, but
do not start the engine. If your vehicle
has an ignition key, turn the key to the
on position. If your vehicle has
intelligent access, press the engine
START/STOP
button once without
pressing the brake pedal.
2. Press and hold the brake pedal.
3. Rotate the four-wheel drive switch to 2H
.
4. Shift the transmission to neutral (N).
5. Enable
Neutral Tow by selecting
Settings in the information display
menu.
6. Then select
Vehicle.
7. Then select
Neutral Tow and follow
the instructions on screen.
Note: If successfully completed, the
information display shows NEUTRAL TOW
LEAVE IN N
or Neutral Tow Enabled
Leave Transmission in Neutral. This
indicates that your vehicle is safe to tow
with all wheels on the ground.
Note: If you do not see the message in the
display, you must switch the ignition off and
perform the procedure again from the
beginning.
Note: You may hear an audible noise as the
transfer case shifts into its neutral position.
This is normal.
8. Leave the transmission in neutral (N) and turn the ignition key as far as it can
go towards the off position. It does not
turn fully off when the transmission is
in neutral (N). If your vehicle has an
ignition key, you must leave the key in
the ignition when towing. To lock and
unlock your vehicle, use the keyless
entry keypad or an extra set of keys. If
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4. You can attempt to start the vehicle
by pressing the brake pedal and
START/STOP, or press START/STOP
without pressing the brake pedal.
5. If the vehicle does not start, repeat steps 1 through 4.
JUMP STARTING THE VEHICLE WARNING:
The gases around the
battery can explode if exposed to flames,
sparks, or lit cigarettes. An explosion
could result in personal injury or vehicle
damage. WARNING:
Batteries contain
sulfuric acid which can burn skin, eyes
and clothing, if contacted. WARNING:
Use only an
adequate-sized cable with insulated
clamps.
Preparing Your Vehicle
Note: Do not attempt to push-start your
automatic transmission vehicle. Automatic
transmissions do not have push-start
capability. Attempting to push-start a
vehicle with an automatic transmission may
cause transmission damage.
Note: Use only a 12-volt supply to start your
vehicle.
Note: Do not disconnect the battery of the
disabled vehicle as this could damage the
vehicle's electrical system.
Park the booster vehicle close to the hood
of the disabled vehicle, making sure the
two vehicles do not touch. Turn all
accessories off. Connecting the Jumper Cables WARNING:
Do not attach the
cables to fuel lines, engine rocker covers,
the intake manifold or electrical
components as grounding points. Stay
clear of moving parts. To avoid reverse
polarity connections, make sure that you
correctly identify the positive (+) and
negative (-) terminals on both the
disabled and booster vehicles before
connecting the cables. Battery positions
may vary.
Note: In the illustration, the bottom vehicle
represents the booster vehicle. 1.
Connect the positive (+) jumper cable
to the positive (+) terminal of the
discharged battery.
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2
1
3
E142664

After battery replacement, or in some
cases after charging the battery with the
external charger, the Battery Management
System requires eight hours of vehicle
sleep time (key off with doors closed) to
relearn the new battery state of charge.
Prior to relearning the state of charge, the
Battery Management System may disable
electrical features (to protect the battery)
earlier than normal.
CHANGING THE 12V BATTERY
WARNING: Batteries normally
produce explosive gases which can
cause personal injury. Therefore, do not
allow flames, sparks or lighted
substances to come near the battery.
When working near the battery, always
shield your face and protect your eyes.
Always provide correct ventilation. WARNING:
When lifting a
plastic-cased battery, excessive pressure
on the end walls could cause acid to flow
through the vent caps, resulting in
personal injury and damage to the
vehicle or battery. Lift the battery with a
battery carrier or with your hands on
opposite corners. WARNING:
Keep batteries out of
reach of children. Batteries contain
sulfuric acid. Avoid contact with skin,
eyes or clothing. Shield your eyes when
working near the battery to protect
against possible splashing of acid
solution. In case of acid contact with skin
or eyes, flush immediately with water for
a minimum of 15 minutes and get prompt
medical attention. If acid is swallowed,
call a physician immediately. WARNING:
Battery posts,
terminals and related accessories
contain lead and lead compounds. Wash
hands after handling. WARNING: This vehicle may have
more than one battery. Removing the
battery cables from only one battery
does not disconnect your vehicle
electrical system. Make sure you
disconnect the battery cables from all
batteries when disconnecting power.
Failure to do so may cause serious
personal injury or property damage. WARNING:
For vehicles with
Auto-Start-Stop the battery requirement
is different. You must replace the battery
with one of exactly the same
specification.
The battery is located in the engine
compartment. See
Under Hood
Overview (page 258).
Your vehicle has a maintenance-free
battery. It does not require additional
water during service.
If your vehicle battery has a cover, make
sure you correctly install it after cleaning
or replacing the battery.
For longer, trouble-free operation, keep the
top of the battery clean and dry and the
battery cables tightly fastened to the
battery terminals. If any corrosion is
present on the battery or terminals, remove
the cables from the terminals and clean
with a wire brush. You can neutralize the
acid with a solution of baking soda and
water.
We recommend that you disconnect the
negative battery cable terminal from the
battery if you plan to store your vehicle for
an extended period.
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AppLink issues
Possible solution(s)
Possible cause(s)
Issue
login on the app on the
phone before using them with AppLink. Also, some may have a "Ford SYNC"
setting, so check the app's
settings menu on the phone.
Closing and restarting apps may help SYNC find the
application if you cannot
discover it inside the vehicle. On an Android device, if
apps have an "Exit' or 'Quit'
Sometime apps do not
properly close and re-open their connection to SYNC, over ignition cycles, for example.
My phone is connected, my
app(s) are running, but I still cannot find any apps. option, select that then
restart the app. If the app
does not have that option, you can also manually
"Force Close" the app by
going to the phone's settings
menu, selecting 'Apps.' then finding the particular app
and choosing 'Force stop.' Don't forget to restart the
app afterwards, then select "Find New Apps" on SYNC.
On an iPhone with iOS7+, to force close an app, doubletab the home button then
swipe up on the app to close it. Tab the home button
again, then select the app again to restart it. After a
few seconds, the app should then appear in SYNC'sMobile App's Menu.
Reset the Bluetooth on your phone by turning it off and
then turning Bluetooth back
on. If you are in your vehicle, SYNC should be able to
automatically re-connect to your phone if you press the "Phone" button.
There is a Bluetooth bug on
some older versions of theAndroid operating systemthat may cause apps that
were found on your previous
vehicle drive to not be found
again if you have not turned off Bluetooth.
My Android phone is
connected, my app(s) are running, I restarted them,but I still cannot find any apps.
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