2019 FORD RANGER turn off

Phone issues
Possible solution(s)
Possible cause(s)
Issue
Depending upon your phone,
you may have to grant SYNCpermission to access your
phonebook contacts. Make sure to confirm when
prompted by your phone during the phonebook download.
Go to the website to review your phone's compatibility.
This is a phone-dependent feature.
I am having trouble
connecting my phone to SYNC. Try turning off the device,
resetting the device orremoving the device's
battery, then trying again.
Try deleting your device
from SYNC, deleting SYNC
from your device and trying again.
Check the security and auto accept and prompt always
settings relative to the SYNC Bluetooth connection on your phone.
This may be a possible
phone malfunction. Update your device's firm-
ware.
Turn off the Auto phone- book download setting.
Go to the website to review your phone's compatibility.
This is a phone-dependent
feature.
Text messaging is not working on SYNC. Try turning off the device,
resetting the device orremoving the device's
battery, then trying again.
This may be a possible
phone malfunction.
Press the Phone button to
return to the Phone menu.
You are on the Select a
Character screen.
I cannot return to the Phone
menu when selecting a contact.
349
Ranger (TFG) Canada/United States of America, enUSA, Edition date: 201809, Fourth-Printing SYNC™ (If Equipped)

USB and media issues
Possible solution(s)
Possible cause(s)
Issue
Try turning off the device,resetting the device,
removing the device's
battery, then trying again.
This may be a possible device malfunction.
I am having trouble
connecting my device. Make sure you are using the
manufacturer's cable.
Make sure you insert the
USB cable correctly into the device and the USB port.
Make sure that the device does not have an auto-
install program or active security settings.
Make sure you are not
leaving the device in your vehicle during very hot or cold temperatures.
This is a device limitation.
SYNC does not recognize
my device when I turn on the car.
Review the device compatib-ility chart on the SYNC
website to confirm your phone supports the
Bluetooth audio streaming function.
This is a phone-dependent
feature.
Bluetooth audio does not stream.
Make sure you correctly
connect the device to SYNC, and that you have pressed play on your device.
The device is not connected.
Make sure that all songdetails are populated.
Your music files may not
contain the correct artist,
song title, album or genre information.
SYNC does not recognize
music that is on my device.
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Ranger (TFG) Canada/United States of America, enUSA, Edition date: 201809, Fourth-Printing SYNC™ (If Equipped)

USB and media issues
Possible solution(s)
Possible cause(s)
Issue
The file may be corrupted. Some devices require you tochange the USB settings
from mass storage to MTP class.
The song may have copy-
right protection, which does not allow it to play.
Switch radio bands and
return to Sirius or switch the feature off. You can then
change the Sirius station using the directional buttons.
Sirius Replay is active.
I cannot change the Sirius
station. Voice command issues
Possible solution(s)
Possible cause(s)
Issue
Review the phone voice
commands and the media voice commands at the
beginning of their respective sections.
You may be using the wrong
voice commands.
SYNC does not understand what I am saying. After pressing the voice icon,
wait until after the tonesounds and Listening
appears before saying a
command. Any command
spoken before this does not register with the system.
You may be speaking too
soon or at the wrong time.
Review the media voice
commands at the beginning of the media section.
You may be using the wrong
voice commands.
SYNC does not understand
the name of a song or artist. Say the song or artist
exactly as listed. If you say "Play Artist Prince", the
system does not play music
by Prince and the Revolution or Prince and the NewPower Generation.
You may be saying the
name differently than the way you saved it.
351
Ranger (TFG) Canada/United States of America, enUSA, Edition date: 201809, Fourth-Printing SYNC™ (If Equipped)

AppLink issues
Possible solution(s)
Possible cause(s)
Issue
login on the app on the
phone before using them with AppLink. Also, some may have a "Ford SYNC"
setting, so check the app's
settings menu on the phone.
Closing and restarting apps may help SYNC find the
application if you cannot
discover it inside the vehicle. On an Android device, if
apps have an "Exit' or 'Quit'
Sometime apps do not
properly close and re-open their connection to SYNC, over ignition cycles, for example.
My phone is connected, my
app(s) are running, but I still cannot find any apps. option, select that then
restart the app. If the app
does not have that option, you can also manually
"Force Close" the app by
going to the phone's settings
menu, selecting 'Apps.' then finding the particular app
and choosing 'Force stop.' Don't forget to restart the
app afterwards, then select "Find New Apps" on SYNC.
On an iPhone with iOS7+, to force close an app, doubletab the home button then
swipe up on the app to close it. Tab the home button
again, then select the app again to restart it. After a
few seconds, the app should then appear in SYNC'sMobile App's Menu.
Reset the Bluetooth on your phone by turning it off and
then turning Bluetooth back
on. If you are in your vehicle, SYNC should be able to
automatically re-connect to your phone if you press the "Phone" button.
There is a Bluetooth bug on
some older versions of theAndroid operating systemthat may cause apps that
were found on your previous
vehicle drive to not be found
again if you have not turned off Bluetooth.
My Android phone is
connected, my app(s) are running, I restarted them,but I still cannot find any apps.
354
Ranger (TFG) Canada/United States of America, enUSA, Edition date: 201809, Fourth-Printing SYNC™ (If Equipped)

Description
Item
Callout
This shows the temperature the driver selects through
the climate control system.
Driver Temper-
ature
A
When you activate the heated steering wheel option
on the touch screen, this icon displays. It only displays
when there is not a physical button for the heated
steering wheel.
Heated steering
wheel
B
(If equipped) When the passenger's temperature has been
adjusted and is no longer linked to the driver's
temperature, it displays here. If Dual is turned off and
the temperatures are linked, the passenger's
temperature does not display.
Passenger
Temperature
C
This icon displays when your phone's microphone is
muted. A caller cannot hear you.
Microphone Mute
D
This icon displays when the audio system is muted.
Mute
E
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Ranger (TFG) Canada/United States of America, enUSA, Edition date: 201809, Fourth-Printing SYNC™ 3 (If Equipped)E270077
i

You can say the following commands to access SiriusXM Traffic and Travel Link:
Description
Voice command
Displays a list of traffic incidents.
Show Traffic
Displays the current weather map.
Show Weather Map
Displays a list of fuel prices.
Show Fuel Prices
Displays the 5 day weather forecast.
Show 5 Day Fore-
cast
Help
Voice Settings Commands
You can say the following commands to access the voice settings: Description
Voice command
Allows you to enter the voice settings functionality.
Voice Settings
Sets standard prompting with longer prompts.
Interaction Mode
Standard
Sets advanced prompting with shorter prompts.
Interaction Mode
Advanced
Allows the system to confirm before making a phone call.
Call Confirmation On
The system does not confirm before placing a call.
Call Confirmation Off
The system displays a short list of available commands.
Voice Command Lists On
The system does not display the list of commands.
Voice Command Lists Off
You can use the volume control to adjust
the volume of the system voice prompts.
While prompt is active, adjust the volume
control up or down to your desired setting. Note:
Depending on the current climate
control settings, the fan speed may
automatically go down while issuing voice
commands or while making and receiving
phone calls via SYNC to reduce the amount
of background noise in the vehicle. The fan
speed will automatically return to normal
operation once the voice session ends. You
can adjust the fan speed during a voice
session, simply press the fan buttons (or
turn the fan knob) to increase or decrease
the fan speed to the setting you prefer.
375
Ranger (TFG) Canada/United States of America, enUSA, Edition date: 201809, Fourth-Printing SYNC™ 3 (If Equipped)

Troubleshooting Tips
Action
Cause
Message
No action required. This
message should disappear
shortly.
Radio requires more than two
seconds to produce audio for
the selected channel.
Acquiring Signal
If this message does not clear
shortly, or with an ignition key
cycle, your receiver may have
a fault. See an authorized
dealer for service.
There is an internal module or
system failure present.
Satellite antenna fault
SIRIUS system failure
Tune to another channel or
choose another preset.
The channel is no longer avail-
able.
Invalid Channel
Contact SiriusXM at 1-888-
539-7474 to subscribe to the
channel, or tune to another
channel.
Your subscription does not
include this channel.
Unsubscribed Channel
The signal is blocked. When
you move into an open area,
the signal should return.
The signal is lost from the Siri-
usXM satellite or SiriusXM
tower to your vehicle antenna.
Satellite acquiring
signal…
No action required. The
process may take up to three
minutes.
Update of channel program-
ming in progress.
Updating…
Contact SiriusXM at 1-888-
539-7474 to resolve subscrip-
tion issues.
Your satellite service is no
longer available.
Questions? Call 1-
888-539-7474
Use the channel guide to turn
off the Lock or Skip function on
that station.
All the channels in the selected
category are either skipped or
locked.
None found. Check
channel guide.
No action required.
SiriusXM has updated the
channels available for your
vehicle.
SIRIUS Subscription
updated
HD Radio ™ Information (If
Available)
Note: This feature may not be available in
all markets. To activate HD radio, please see the Radio
Settings in the Settings Chapter. See
Settings (page 405).
Note: HD Radio broadcasts are not
available in all markets.
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Ranger (TFG) Canada/United States of America, enUSA, Edition date: 201809, Fourth-Printing SYNC™ 3
(If Equipped)

Description
Item
Callout
Touch up or down to adjust the temperature.
Left-hand front
seat temper-
ature:
A
Touch the heated steering wheel icon to switch the
heated steering wheel on and off (if equipped).
Heated steering
wheel:
B
A pop up appears on the screen to display the defrost
options.
Defrost
C
Touch the button to maximize defrosting.
Outside air flows through the windshield
vents, the fan automatically adjusts to the
highest speed and the temperature dial
returns to the full heat position. You can
use this setting to defog or clear a thin
covering of ice from the windshield. The
heated rear window also automatically
turns on when you select MAX Defrost.
Touch this button again to return to the
previous airflow selection.
MAX
Defrost:
Touch to clear the windshield of fog and
thin ice. Touch again to return to the
previous airflow selection. When on,
defrost provides outside air to reduce
window fogging and distributes air through
the windshield defroster vents and
demister vents.
Defrost
Note: To prevent window fogging, you
cannot select recirculated air when Defrost
is on.
Touch the button to switch on automatic operation.
Select the desired temperature using the temperature
control. The system adjusts fan speed, air distribution,
air conditioning operation, and selects outside air or
recirculated air to heat or cool the vehicle in order to
maintain the desired temperature.
AUTO
D
Touch the button to switch the system on and off.
Switching off the climate control system prevents
outside air from entering the vehicle.
Power
E
387
Ranger (TFG) Canada/United States of America, enUSA, Edition date: 201809, Fourth-Printing SYNC™ 3
(If Equipped)