GENERAL INFORMATION
WARNING: Driving while
distracted can result in loss of vehicle
control, crash and injury. We strongly
recommend that you use extreme
caution when using any device that may
take your focus off the road. Your
primary responsibility is the safe
operation of your vehicle. We
recommend against the use of any
hand-held device while driving and
encourage the use of voice-operated
systems when possible. Make sure you
are aware of all applicable local laws
that may affect the use of electronic
devices while driving. Radio Frequencies and Reception
Factors
AM and FM frequencies are established by
the Federal Communications Commission
(FCC) and the Canadian Radio and
Telecommunications Commission (CRTC).
Those frequencies are:
•
AM: 530-1710 kHz
• FM: 87.9-107.9 MHz
Note: Listening to loud audio for long
periods of time could damage your hearing. Radio Reception Factors
The further you travel from an AM or FM station, the
weaker the signal and the weaker the reception.
Distance and strength
Hills, mountains, tall buildings, bridges, tunnels, freeway
overpasses, parking garages, dense tree foliage and
thunderstorms can interfere with the reception.
Terrain
When you pass a ground-based broadcast repeating
tower, a stronger signal may overtake a weaker one and
result in the audio system muting.
Station overload
CD and CD Player Information
Note: CD units play commercially pressed
4.7 in (12 cm) audio compact discs only. Due
to technical incompatibility, certain
recordable and re-recordable compact discs
may not function correctly when used in the
vehicle ’s CD player. Note:
Do not insert CDs with homemade
paper (adhesive) labels into the CD player
as the label may peel and cause the CD to
become jammed. You should use a
permanent felt tip marker rather than
adhesive labels on your homemade CDs.
Ballpoint pens may damage CDs. Ask an
authorized dealer for more information.
Note: Do not use any irregularly shaped
discs or discs with a scratch protection film
attached.
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Always handle discs by their edges only.
Clean the disc with an approved CD
cleaner only. Wipe it from the center of
the disc toward the edge. Do not clean in
a circular motion.
Do not expose discs to direct sunlight or
heat sources for extended periods.
MP3 and WMA Track and Folder
Structure
Audio systems capable of recognizing and
playing MP3 and WMA individual tracks
and folder structures work as follows:
•
There are two different modes for MP3
and WMA disc playback: MP3 and
WMA track mode (system default) and
MP3 and WMA folder mode.
• MP3 and WMA track mode ignores any
folder structure on the MP3 and WMA
disc. The player numbers each MP3
and WMA track on the disc (noted by
the MP3 or WMA file extension) from
T001 to a maximum of T255. The
maximum number of playable MP3 and
WMA files may be less depending on
the structure of the CD and exact
model of radio present.
• MP3 and WMA folder mode represents
a folder structure consisting of one
level of folders. The CD player numbers
all MP3 and WMA tracks on the disc
(noted by the MP3 or WMA file
extension) and all folders containing
MP3 and WMA files, from F001 (folder)
T001 (track) to F253 T255.
• Creating discs with only one level of
folders helps with navigation through
the disc files.
If you are burning your own MP3 and WMA
discs, it is important to understand how
the system reads the structures you create.
While various files may be present (files
with extensions other than MP3 and
WMA), only files with the MP3 and WMA extension are played; other files are
ignored by the system. This enables you to
use the same MP3 and WMA disc for a
variety of tasks on your work computer,
home computer and your in-vehicle
system.
In track mode, the system displays and
plays the structure as if it were only one
level deep (all MP3 and WMA files play,
regardless of being in a specific folder). In
folder mode, the system only plays the
MP3 and WMA files in the current folder.
AUDIO UNIT
WARNING: Driving while
distracted can result in loss of vehicle
control, crash and injury. We strongly
recommend that you use extreme
caution when using any device that may
take your focus off the road. Your
primary responsibility is the safe
operation of your vehicle. We
recommend against the use of any
hand-held device while driving and
encourage the use of voice-operated
systems when possible. Make sure you
are aware of all applicable local laws
that may affect the use of electronic
devices while driving.
Note: Some features, such as satellite
radio, may not be available in your location.
Check with an authorized dealer.
Note: Depending on your vehicle option
package, your system may look different
from what you see here.
Accessing the Auxiliary Media
Sources Press and release to access or
switch between media devices.
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AUDIO INPUT JACK
WARNING: Driving while
distracted can result in loss of vehicle
control, crash and injury. We strongly
recommend that you use extreme
caution when using any device that may
take your focus off the road. Your
primary responsibility is the safe
operation of your vehicle. We
recommend against the use of any
hand-held device while driving and
encourage the use of voice-operated
systems when possible. Make sure you
are aware of all applicable local laws
that may affect the use of electronic
devices while driving. WARNING:
Always place your
device in a secure location in your vehicle
so it does not become a projectile in a
sudden stop or crash. Failure to follow
this instruction could result in personal
injury. The auxiliary input jack allows you to
connect and play music from your portable
music player through your vehicle speakers.
You can use any portable music player
designed for use with headphones. Your
audio extension cable must have male
connectors at each end. 1. Make sure your vehicle is stationary
with the audio unit and the portable
music player switched off.
2. Plug the extension cable from the device into the audio input jack.
3. Switch on the radio and select either a
tuned FM station or a CD.
4. Adjust the volume as desired.
5. Switch on your device and adjust the volume to half the maximum level.
6. Press
AUX until LINE or LINE IN
appears in the display. You should hear
music from your device even if it is low.
7. Adjust the volume on your device until
it reaches the volume level of the FM
station or CD. Do this by switching back
and forth between the AUX and FM or
CD controls.
Use the vehicle audio unit buttons to
restore playback from the vehicle audio
unit, while your device remains connected.
Note: The audio extension cable must be
long enough for you to safely store the
device when your vehicle is moving.
Note: For optimum performance when
using any auxiliary device set the volume on
the device high. This reduces audio
interference when charging the device using
the vehicle power supply.
Note: For safety reasons, do not connect
or adjust the settings on your device while
your vehicle is moving.
USB PORT WARNING:
Driving while
distracted can result in loss of vehicle
control, crash and injury. We strongly
recommend that you use extreme
caution when using any device that may
take your focus off the road. Your
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primary responsibility is the safe
operation of your vehicle. We
recommend against the use of any
hand-held device while driving and
encourage the use of voice-operated
systems when possible. Make sure you
are aware of all applicable local laws
that may affect the use of electronic
devices while driving.
The USB port allows you to plug in media
playing devices, memory sticks and charge
devices, if supported.
MEDIA HUB
WARNING: Driving while
distracted can result in loss of vehicle
control, crash and injury. We strongly
recommend that you use extreme
caution when using any device that may
take your focus off the road. Your
primary responsibility is the safe
operation of your vehicle. We
recommend against the use of any
hand-held device while driving and
encourage the use of voice-operated
systems when possible. Make sure you
are aware of all applicable local laws
that may affect the use of electronic
devices while driving. The media hub may be on the instrument
panel or center console.
The media hub may contain one or more
of the following inputs:
See
USB Port (page 255).
See
Audio Input Jack (page 255).
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Monday-Saturday, 8:30am-9:00pm EST.
Sunday, 10:30am-7:30pm EST.
In the United States, call 1-800-392-3673.
In Canada, call 1-800-565-3673.
Times are subject to change due to
holidays.
SYNC Owner Account
Why do I need a SYNC owner account?
•
Required to activate Vehicle Health
Report and to view the reports online.
• Required to activate the
subscription-based SYNC Services and
to personalize your Saved Points and
Favorites.
• Essential for keeping up with the latest
software downloads available for
SYNC.
• Access to customer support for any
questions you may have.
Driving Restrictions
For your safety, certain features are
speed-dependent and restricted when your
vehicle is traveling over 3 mph (5 km/h).
Safety Information WARNING:
Driving while
distracted can result in loss of vehicle
control, crash and injury. We strongly
recommend that you use extreme
caution when using any device that may
take your focus off the road. Your
primary responsibility is the safe
operation of your vehicle. We
recommend against the use of any hand-held device while driving and
encourage the use of voice-operated
systems when possible. Make sure you
are aware of all applicable local laws
that may affect the use of electronic
devices while driving.
When using SYNC:
• Do not operate playing devices if the
power cords or cables are broken, split
or damaged. Place cords and cables
out of the way, so they do not interfere
with the operation of pedals, seats,
compartments or safe driving abilities.
• Do not leave playing devices in your
vehicle during extreme conditions as it
could cause them damage. See your
device's manual for further information.
• Do not attempt to service or repair the
system. See an authorized dealer.
Privacy Information
When a cellular phone is connected to
SYNC, the system creates a profile within
your vehicle that is linked to that cellular
phone. This profile is created in order to
offer you more cellular features and to
operate more efficiently. Among other
things, this profile may contain data about
your cellular phone book, text messages
(read and unread), and call history,
including history of calls when your cellular
phone was not connected to the system.
In addition, if you connect a media device,
the system creates and retains an index of
supported media content. The system also
records a short development log of
approximately 10 minutes of all recent
system activity. The log profile and other
system data may be used to improve the
system and help diagnose any problems
that may occur.
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Confirmation prompts are short questions
the system asks when it is not sure of your
request or when there are multiple possible
responses to your request. For example,
the system may ask "Phone, is that
correct?". If turned off, the system simply
makes a best guess as to what you
requested and may ask you to confirm
settings.If you want the system to carry out the following
Voice command
Make a best guess from the command; you may still occa-
sionally be asked to confirm settings.
Confirmation Prompts
Off
Clarify your voice command with a short question.
Confirmation Prompts
On
The system creates candidate lists when
it has the same confidence level of several
options based on your voice command.
When turned on, it may prompt you with
as many as four possibilities for
clarification. For example, say "Say 1 after the tone to
call John Doe at home. Say 2 after the tone
to call Johnny Doe on mobile. Say 3 after
the tone to call Jane Doe at home." You
could also say "Say 1 after the tone to play
John Doe, Say 2 after the tone to play
Johnny Doe."If you want the system to carry out the following
Voice command
Make a best guess from the media candidate list. You may
still occasionally be asked questions.
Media Candidate Lists
Off
Clarify your voice command for media candidates.
Media Candidate Lists On
Make a best guess from the phone candidate list. You may
still occasionally be asked questions.
Phone Candidate Lists
Off
Clarify your voice command for phone candidates.
Phone Candidate Lists
On
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Action and Description
Message
Get help from SYNC by using questions, helpful hints or asking you for
a specific action. To turn these prompts on or off:
PROMPTS
1.Press the OK button to select and scroll to select between On and
Off.
2. Press the
OK button when the desired selection appears in the
display. SYNC returns you to the Advanced menu.
1. Press
OK to select and then scroll through the languages. Choose
between English, Français and Español. Once selected, all of the
radio displays and prompts are in the selected language.
2. Press
OK when the desired selection appears in the display. If you
change the language setting, the display indicates that the system
is updating. When complete, SYNC returns you to the Advanced
menu.
LANGUAGES
Return to the factory default settings. This selection does not erase
your indexed information, for example phonebook, call history, text
messages or paired devices.
DEFAULTS
Press the
OK button to select and then press OK again when the
following message appears in the display.
RESTORE?
Completely erase all information stored on SYNC, for example
phonebook, call history, text messages and paired devices, and return
the system to the factory default settings.
MASTER
RESET
Press OK to select. The display indicates when complete. SYNC returns
you to the Advanced menu.
Press
OK to select.
SYNC REBOOT
Press OK to select. You only need to pressthe OK button once. SYNC will be unre- sponsive for 2-4 minutes while it is
rebooting. Wait 2-4 minutes before
attempting to execute a SYNC command
CONFIRM REBOOT?
Install applications you have downloaded.
INSTALL APP
Press the
OK button and scroll to select. Press the OK button to
confirm.
Access the Auto Version number as well as the FDN number.
SYSTEM INFO
Press the
OK button to select.
Exit the current menu.
RETURN
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SYNC™ APPLICATIONS AND
SERVICES
In order for the following features to work,
your cell phone must be compatible with
SYNC. To check your phone's
compatibility, visit www.SYNCMyRide.com,
www.SYNCMyRide.ca or
www.syncmaroute.ca.
•
911 Assist: Can alert 911 in the event of
an emergency.
911 Assist (If Equipped) WARNING:
Unless the 911 Assist
setting is set on before a crash, the
system will not dial for help which could
delay response time, potentially
increasing the risk of serious injury or
death after a crash. WARNING:
Do not wait for 911
Assist to make an emergency call if you
can do it yourself. Dial emergency
services immediately to avoid delayed
response time which could increase the
risk of serious injury or death after a
crash. If you do not hear 911 Assist within
five seconds of the crash, the system or
phone may be damaged or
non-functional. WARNING:
Always place your
phone in a secure location in your vehicle
so it does not become a projectile or get
damaged in a crash. Failure to do so may
cause serious injury to someone or
damage the phone which could prevent
911 Assist from working properly. Note:
The SYNC 911 Assist feature must be
set on before the incident.
Note: Before setting this feature on, make
sure that you read the 911 Assist Privacy
Notice later in this section for important
information.
Note: If any user turns 911 Assist on or off,
that setting applies for all paired phones. If
911 Assist is turned off, either a voice
message plays or a display message (or
icon) comes on (or both) when your vehicle
is started after a previously paired phone
connects.
Note: Every phone operates differently.
While SYNC 911 Assist works with most
cellular phones, some may have trouble
using this feature.
If a crash deploys an airbag (excluding
knee airbags and rear inflatable safety
belts [if equipped]) or activates the fuel
pump shut-off, your SYNC-equipped
vehicle may be able to contact emergency
services by dialing 911 through a paired and
connected Bluetooth-enabled phone. You
can learn more about the 911 Assist
feature, visit www.SYNCMyRide.com,
www.SYNCMyRide.ca or
www.syncmaroute.ca.
See
Supplementary Restraints System
(page 38). Important information about
airbag deployment is in this chapter.
See
Roadside Emergencies (page 152).
Important information about the fuel pump
shut-off is in this chapter.
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