
The cellular profile, media device index,
and development log will remain in the
vehicle unless you delete them and are
generally accessible only in the vehicle
when the cellular phone or media player
is connected. If you no longer plan to use
the system or the vehicle, we recommend
you perform a Master Reset to erase all
stored information.
System data cannot be accessed without
special equipment and access to the
vehicle's SYNC module. Ford Motor
Company and Ford of Canada will not
access the system data for any purpose
other than as described absent consent, a
court order, or where required by law
enforcement, other government
authorities, or other third parties acting
with lawful authority. Other parties may
seek to access the information
independently of Ford Motor Company and
Ford of Canada. For further privacy
information, see the sections on 911 Assist,
Vehicle Health Report, and Traffic,
Directions and Information.
USING VOICE RECOGNITION
This system helps you control many
features using voice commands. This
allows you to keep your hands on the
wheel and focus on what is in front of you.
Helpful Hints
•
Make sure the interior of your vehicle is
as quiet as possible. Wind noise from
open windows and road vibrations may
prevent the system from correctly
recognizing spoken commands.
• After pressing the voice button, wait
until after the tone sounds and
Listening appears before saying a
command. Any command spoken
before this does not register with the
system.
• Speak naturally, without long pauses
between words.
• At any time, you can interrupt the
system while it is speaking by pressing
the voice button.
Initiating a Voice Session Initiate a voice session by
pressing the voice button on the
steering wheel controls. See
Voice Control (page 57).
When prompted you can say any of the following: If you want the system to carry out the following
Voice command
Stream audio from your phone.
Bluetooth Audio
Cancel the requested action.
Cancel
Access mobile applications.
mobile (apps | applica-
tions)
Make calls.
Phone
Access the device connected to your USB port.
USB [1]
Run a vehicle health report.
Vehicle Health (Report)
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Less Cost to Properly Maintain Your
Vehicle
Ford Protect extended service plan also
offers a Premium Maintenance Plan that
covers all scheduled maintenance, and
selected wear items. The coverage is
prepaid, so you never have to worry about
the cost of your vehicle
’s maintenance.
Covered maintenance includes:
• Windshield wiper blades.
• Spark plugs.
• The clutch disc (if equipped).
• Brake pads and linings.
• Shock absorbers.
• Struts.
• Engine Belts.
• Engine coolant hoses, clamps and
o-rings.
• Diesel exhaust fluid replenishment (if
equipped).
• Cabin air filter replacement every
20,000 mi (32,000 km) (electric
vehicles only).
Interest Free Finance Options
Just a 10% down payment will provide you
with an affordable, no interest, no fee
payment program allowing you all the
security and benefits Ford Protect
extended service plan has to offer while
paying over time. You are pre-approved
with no credit check or hassles. To learn
more, call our Ford Protect extended
service plan specialists at 800-367-3377.
Ford Protect Extended Service Plan
P.O. Box 321067
Detroit, MI 48232 Ford Protect Extended Service
Plan (CANADA ONLY)
You can get more protection for your
vehicle by purchasing a Ford Protect
extended service plan. Ford Protect
extended service plan is the only service
contract backed by Ford Motor Company
of Canada, Limited. Depending on the plan
you purchase, Ford Protect extended
service plan provides benefits such as:
•
Rental reimbursement.
• Coverage for certain maintenance and
wear items.
• Protection against repair costs after
your New Vehicle Limited Warranty
Coverage expires.
• Roadside Assistance benefits.
There are several Ford Protect extended
service plans available in various time,
distance and deductible combinations.
Each plan is tailored to fit your own driving
needs, including reimbursement for towing
and rental. When you purchase Ford
Protect extended service plan, you receive
added peace-of-mind protection
throughout Canada, the United States and
Mexico, provided by a network of
participating authorized Ford Motor
Company dealers.
Note: Repairs performed outside of
Canada, the United States and Mexico are
not eligible for Ford Protect extended
service plan coverage.
This information is subject to change. For
more information; visit your local Ford of
Canada dealer or www.ford.ca to find the
Ford Protect extended service plan that is
right for you.
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Check Every Month
Engine oil level.
Function of all interior and exterior lights.
Tires (including spare) for wear and proper pressure. Windshield washer fluid level.
Fuel and water separator. Drain if necessary (or if indicated by the information display). Holes and slots in the tail pipe to make sure they are functional and clear of debris. Check Every Six Months
Battery connections. Clean if necessary.
Body and door drain holes for obstructions. Clean if necessary. Cooling system fluid level and coolant strength.
Door weatherstrips for wear. Lubricate if necessary.
Hinges, latches and outside locks for proper operation. Lubricate if necessary. Parking brake for proper operation.
Safety belts and seat latches for wear and function.
Safety warning lamps (brake, ABS, airbag and safety belt) for operation.
Washer spray and wiper operation. Clean or replace blades as necessary.
Multi-Point Inspection
In order to keep your vehicle running right,
it is important to have the systems on your
vehicle checked regularly. This can help
identify potential issues and prevent major
problems. We recommend having the
following multi-point inspection performed
at every scheduled maintenance interval
to help make sure your vehicle keeps
running great.
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A
A/C
See: Climate Control........................................... 83
About This Manual...........................................7
ABS See: Brakes........................................................... 120
ABS driving hints See: Hints on Driving With Anti-Lock
Brakes.................................................................. 121
Accessories See: Replacement Parts
Recommendation............................................ 12
Adjusting the Headlamps..........................192 Horizontal Aim Adjustment............................ 193
Vertical Aim Adjustment.................................. 192
Adjusting the Pedals
.....................................59
Adjusting the Steering Wheel....................57
Airbag Disposal..............................................50
Air Conditioning See: Climate Control........................................... 83
Air Filter See: Changing the Engine Air Filter.............194
Alarm See: Anti-Theft Alarm........................................ 56
All-Wheel Drive
..............................................113
Anti-Theft Alarm............................................56
Alarm System........................................................ 56
Arming the Alarm................................................. 56
Disarming the Alarm........................................... 56
Triggering the Alarm........................................... 56
Appendices.....................................................319
At a Glance........................................................16
Audible Warnings and Indicators..............73 Headlamps On Warning Chime...................... 73
Key in Ignition Warning Chime......................... 73
Parking Brake On Warning Chime.................. 73
Audio Control
...................................................57
Auxiliary Steering Wheel Controls.................57
Audio Input Jack...........................................255
Audio System
................................................249
General Information......................................... 249
Audio Unit......................................................250 Accessing the Auxiliary Media
Sources............................................................. 250
Accessing the Clock Settings......................... 251
Accessing the Menu........................................... 251
Accessing the Phone Features...................... 251Accessing the Sound Settings.......................
251
Adjusting the Volume........................................ 251
Changing Radio Stations................................. 251
Ejecting the CD................................................... 252
Listening to a CD................................................ 252
Listening to Satellite Radio............................ 252
Listening to the Radio...................................... 252
Menu Structure................................................... 252
Muting the Audio................................................ 252
Playing or Pausing Media................................ 252
Switching the Audio Unit On and Off.........252
Using Seek, Fast Forward and Reverse.............................................................. 252
Using the Display Control............................... 252
Using the Number Block................................. 252
Autolamps........................................................62 Windshield Wiper Activated
Headlamps........................................................ 62
Automatic Transmission............................110 Automatic Transmission Adaptive
Learning.............................................................. 112
Brake-Shift Interlock.......................................... 110
If Your Vehicle Gets Stuck In Mud or Snow.................................................................... 112
Understanding the Positions of Your Automatic Transmission............................. 110
Automatic Transmission Fluid Check - 3.5L Duratec/3.5L Ecoboost™/
3.7L..................................................................185
6F50/6F55 Transmission............................... 185
Adjusting Automatic Transmission Fluid Levels.................................................................. 187
Checking the fluid level.................................... 187
Moving the Air Filter Assembly (Accessing the Dipstick).................................................... 186
Reinstalling The Air Filter Assembly...........188
Auxiliary Power Points.................................90 12 Volt DC Power Point...................................... 90
Locations................................................................ 90
AWD See: All-Wheel Drive........................................... 113
B
Battery See: Changing the 12V Battery...................... 189
Blind Spot Information System...............132 Switching the System Off and On................133
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