2019 FORD MUSTANG audio

Voice command issues
Possible solution
Possible cause
Issue
Review the cell phone voice commands
and the media voice commands at the
beginning of their respective sections.
You may be using the
wrong voice commands.
SYNC 3 does
not understand
what I am
saying. Refer to the audio display during an active
voice session to find a list of voice
commands there.
Wait for the system to prompt you before
you state your command.
You may be speaking too
soon or at the wrong
time.
Review the media voice commands at the
beginning of the media section.
You may be using the
wrong voice commands.
SYNC 3 does
not understand
the name of a
song or artist. Say the song or artist name exactly as it is
displayed on your device. For example, say
"Play Artist Prince" or "Play song Purple
Rain".
You may not be saying
the name exactly as it
appears on your device. Make sure you are saying the complete title
such as "California remix featuring Jennifer
Nettles".
If there are any abbreviations in the name,
like ESPN or CNN, you have to spell those:
"E-S-P-N" or "C-N-N".
Make sure that song titles, artists, album,
and playlists names do not have any special
characters like *, - or +.
The song or artist name
may have some special
characters that are not
being recognized by
SYNC 3.
Make sure that you are saying the name
exactly as it appears on your phone. For
example, if your contact is "Joe Wilson",
say "Call Joe Wilson". If your contact name
is "Mom", say "Call Mom".
You may not be saying
the name exactly as it
appears on your phone-
book.
SYNC 3 does
not understand
or is calling the
wrong contact
when I want to
make a call.
Make sure that your contact names do not
have any special characters like *, - or +.
The contact name may
contain special charac-
ters.
413
Mustang (CZG) Canada/United States of America, Vehicles Built From: 14-05-2018, enUSA, Edition date: 201804, Second-Printing SYNC™ 3 (If Equipped)

General
Possible solution
Possible cause
Issue
SYNC 3 only supports four languages in a
single module for text display, voice control
and voice prompts. The country where you
bought your vehicle dictates the four
languages based on the most popular
languages spoken. If the selected language
is not available, SYNC 3 remains in the
current active language.
SYNC 3 does not support
the currently selected
language for the instru-
ment cluster and inform-
ation and entertainment
display.
The language
selected for the
instrument
cluster and
information and
entertainment
display does not
match the
SYNC 3
SYNC 3 offers several new voice control
features for a wide range of languages.
Dialing a contact name directly from the
phonebook without pre-recording (for
example,
“call John Smith ”) or selecting a
track, artist, album, genre or playlist directly
from your media player (for example, "play
artist Madonna").
language
(phone, USB,
Bluetooth
audio, voice
control and
voice prompts). SYNC 3 System Reset
The system has a System Reset feature that can be performed if the function of a SYNC
3 feature is lost. This reset is intended to restore functionality and will not erase any
information previously stored in the system (such as paired devices, phonebook, call
history, text messages, or user settings). To perform a System Reset, press and hold
the Seek Up (>>|) button while pressing and holding the Radio Power button. After
approximately 5 seconds the screen will go black. Allow 1-2 minutes for the system
reset to complete. You may then resume using the SYNC 3 system.
For additional assistance with SYNC 3
troubleshooting, refer to the regional Ford
or Lincoln website.
417
Mustang (CZG) Canada/United States of America, Vehicles Built From: 14-05-2018, enUSA, Edition date: 201804, Second-Printing SYNC™ 3 (If Equipped)

UPGRADES AND RECOVERY MEDIA:
If the SOFTWARE is provided by FORD
MOTOR COMPANY separate from the
DEVICES on media such as a ROM chip,
CD ROM disk(s) or via web download or
other means, and is labeled "For Upgrade
Purposes Only" or "For Recovery Purposes
Only" you may install one (1) copy of such
SOFTWARE onto the DEVICES as a
replacement copy for the existing
SOFTWARE, and use it in accordance with
this EULA, including any additional EULA
terms accompanying the upgrade
SOFTWARE.
INTELLECTUAL PROPERTY RIGHTS:
All title and intellectual property rights in
and to the SOFTWARE (including but not
limited to any images, photographs,
animations, video, audio, music, text and
"applets" incorporated into the
SOFTWARE), the accompanying printed
materials, and any copies of the
SOFTWARE, are owned by FORD MOTOR
COMPANY, or its affiliates or suppliers. The
SOFTWARE is licensed, not sold. You may
not copy the printed materials
accompanying the SOFTWARE. All title
and intellectual property rights in and to
the content which may be accessed
through use of the SOFTWARE is the
property of the respective content owner
and may be protected by applicable
copyright or other intellectual property
laws and treaties. This EULA grants you no
rights to use such content outside its
intended use. All rights not specifically
granted under this EULA are reserved by
FORD MOTOR COMPANY, its affiliates,
and third party software and service
providers and suppliers. Use of any on-line
services which may be accessed through
the SOFTWARE may be governed by the
respective terms of use relating to such
services. If this SOFTWARE contains
documentation that is provided only in
electronic form, you may print one copy of
such electronic documentation.
EXPORT RESTRICTIONS: You
acknowledge that the SOFTWARE is
subject to U.S. and European Union export
jurisdiction. You agree to comply with all
applicable international and national laws
that apply to the SOFTWARE, including
the U.S. Export Administration Regulations,
as well as end-user, end-use and
destination restrictions issued by U.S. and
other governments.
TRADEMARKS: This EULA does not grant
you any rights in connection with any
trademarks or service marks of FORD
MOTOR COMPANY, its affiliates, and third
party software and service providers.
PRODUCT SUPPORT:
Please refer to
FORD MOTOR COMPANY instructions
provided in the documentation for the
DEVICES product support, such as the
vehicle owner guide.
Should you have any questions concerning
this EULA, or if you desire to contact FORD
MOTOR COMPANY for any other reason,
please refer to the address provided in the
documentation for the DEVICES.
No Liability for Certain Damages:
EXCEPT AS PROHIBITED BY LAW, FORD
MOTOR COMPANY, ANY THIRD PARTY
SOFTWARE OR SERVICES SUPPLIERS,
AND THEIR AFFILIATES SHALL HAVE NO
LIABILITY FOR ANY INDIRECT, SPECIAL,
CONSEQUENTIAL OR INCIDENTAL
DAMAGES ARISING FROM OR IN
CONNECTION WITH THE USE OR
PERFORMANCE OF THE SOFTWARE. THIS
LIMITATION SHALL APPLY EVEN IF ANY
REMEDY FAILS OF ITS ESSENTIAL
PURPOSE. THERE ARE NO WARRANTIES
OTHER THAN THOSE THAT MAY BE
EXPRESSLY PROVIDED FOR YOUR NEW
VEHICLE.
445
Mustang (CZG) Canada/United States of America, Vehicles Built From: 14-05-2018, enUSA, Edition date: 201804, Second-Printing Appendices

2. Account Information
You agree: (a) when registering the
TeleNav Software, to provide TeleNav with
true, accurate, current, and complete
information about yourself, and (b) to
inform TeleNav promptly of any changes
to such information, and to keep it true,
accurate, current and complete.
3. Software License
•
Subject to your compliance with the
terms of this Agreement, TeleNav
hereby grants to you a personal,
non-exclusive, non-transferable license
(except as expressly permitted below
in connection with your permanent
transfer of the TeleNav Software
license), without the right to
sublicense, to use the TeleNav
Software (in object code form only) in
order to access and use the TeleNav
Software. This license shall terminate
upon any termination or expiration of
this Agreement. You agree that you will
use the TeleNav Software only for your
personal business or leisure purposes,
and not to provide commercial
navigation services to other parties.
3.1 License Limitations
• (a) reverse engineer, decompile,
disassemble, translate, modify, alter
or otherwise change the TeleNav
Software or any part thereof;
(b)
attempt to derive the source code,
audio library or structure of the
TeleNav Software without the prior
express written consent of TeleNav;
(c)
remove from the TeleNav
Software, or alter, any of TeleNav's or
its suppliers' trademarks, trade names,
logos, patent or copyright notices, or
other notices or markings;
(d) distribute, sublicense or otherwise
transfer the TeleNav Software to
others, except as part of your
permanent transfer of the TeleNav
Software; or
(e) use the TeleNav
Software in any manner that
I. infringes the intellectual property or
proprietary rights, rights of publicity or
privacy or other rights of any party,
ii. violates any law, statute, ordinance or
regulation, including but not limited to laws
and regulations related to spamming,
privacy, consumer and child protection,
obscenity or defamation, or
iii. is harmful, threatening, abusive,
harassing, tortuous, defamatory, vulgar,
obscene, libelous, or otherwise
objectionable; and (f) lease, rent out, or
otherwise permit unauthorized access by
third parties to the TeleNav Software
without advanced written permission of
TeleNav.
4. Disclaimers
• To the fullest extent permissible
pursuant to applicable law, in no event
will TeleNav, its licensors and suppliers,
or agents or employees of any of the
foregoing, be liable for any decision
made or action taken by you or anyone
else in reliance on the information
provided by the TeleNav Software.
TeleNav also does not warrant the
accuracy of the map or other data used
for the TeleNav Software. Such data
may not always reflect reality due to,
among other things, road closures,
construction, weather, new roads and
other changing conditions. You are
responsible for the entire risk arising
out of your use of the TeleNav
Software. For example but without
limitation, you agree not to rely on the
TeleNav Software for critical
navigation in areas where the
well-being or survival of you or others
451
Mustang (CZG) Canada/United States of America, Vehicles Built From: 14-05-2018, enUSA, Edition date: 201804, Second-Printing Appendices

IC: 3248A-A08TAA
IC: 3248A-A08TDA
China
United States of America
FCC ID : M3N-A2C931423
FCC ID : M3N-A2C931426
FCC ID : N5F-A08TAA
FCC ID : N5F-A08TDA
Radio Frequency Statement for
Audio Unit
Canada
IC: 3043A-UP375AHU United States
FCC ID: NT8-16UP375AHU
479
Mustang (CZG) Canada/United States of America, Vehicles Built From: 14-05-2018, enUSA, Edition date: 201804, Second-Printing AppendicesE291429 E291430

A
A/C
See: Climate Control......................................... 109
About This Manual...........................................7
ABS See: Brakes........................................................... 154
ABS driving hints See: Hints on Driving With Anti-Lock
Brakes................................................................ 154
Accessories
.....................................................418
Exterior Style........................................................ 418
Interior Style......................................................... 418
Lifestyle.................................................................. 418
Peace of Mind...................................................... 418
Accessories See: Replacement Parts
Recommendation............................................ 12
ACC See: Using Adaptive Cruise Control.............167
Adjusting the Headlamps
.........................245
Horizontal Aim Adjustment............................ 247
Vertical Aim Adjustment................................. 245
Adjusting the Steering Wheel...................66
Airbag Disposal...............................................47
Air Conditioning See: Climate Control......................................... 109
Air Filter See: Changing the Engine Air Filter - 2.3L
EcoBoost™/5.0L...........................................247
See: Changing the Engine Air Filter - 5.0L, Bullitt................................................................. 248
Alarm See: Anti-Theft Alarm........................................ 65
Ambient Lighting............................................76
Anti-Theft Alarm
............................................65
Arming the Alarm................................................. 65
Disarming the Alarm........................................... 65
Appendices...................................................440
Apps..................................................................387 ........................................................................\
.......... 387
SiriusXM Traffic and Travel Link.................. 389
At a Glance........................................................16
Audible Warnings and Indicators.............87 Headlamps On Warning Chime...................... 87
Keyless Warning Alert......................................... 87
Parking Brake On Warning Chime.................. 87
Transmission Not in Park................................... 87Turn Signal Left On..............................................
87
Audio Control
..................................................66
Seek, Next or Previous....................................... 66
Audio System.................................................313 General Information.......................................... 313
Audio Unit - Vehicles With: AM/FM/CD/ SYNC/Touchscreen Display
..................314
Accessing the Sound Settings....................... 314
Adjusting the Volume........................................ 315
Changing Radio Stations................................. 315
Ejecting the CD.................................................... 315
Inserting a CD....................................................... 315
Switching the Audio Unit On and Off.........315
Using Seek, Fast Forward and Reverse.............................................................. 315
Audio Unit - Vehicles With: SYNC..........315 Accessing the Apps Menu............................... 316
Accessing the Clock Settings......................... 316
Accessing the Media Source Menu..............316
Accessing the Phone Features...................... 316
Accessing the Settings Menu......................... 316
Accessing the Sound Settings....................... 316
Adjusting the Volume....................................... 316
Changing Radio Stations.................................. 317
Listening to the Radio........................................ 317
Muting the Audio................................................. 317
Playing or Pausing Media................................. 317
Switching the Audio Unit On and Off..........317
Switching the Display On and Off................317
Using Seek, Fast Forward and Reverse............................................................... 317
Using the Display Control................................. 317
Using the Number Block................................... 317
Autolamps.........................................................72 Windshield Wiper Activated
Headlamps......................................................... 72
Automatic Climate Control.........................111 A/C........................................................................\
..... 112
Auto........................................................................\
... 112
Climate Controlled Seats.................................. 112
Defrost..................................................................... 112
Fan Speed Control............................................... 112
Heated Rear Window......................................... 113
Heated Seats.......................................................... 111
Left-hand Temperature Control...................... 111
Max A/C................................................................... 112
Max Defrost............................................................ 112
Power........................................................................\
112
481
Mustang (CZG) Canada/United States of America, Vehicles Built From: 14-05-2018, enUSA, Edition date: 201804, Second-Printing Index

SYNC Mobile Apps............................................
330
SYNC™............................................................324 General Information......................................... 324
SYNC™ Troubleshooting..........................333
T
Technical Specifications See: Capacities and Specifications............294
The Better Business Bureau (BBB) Auto Line Program (U.S. Only)........................215
Tire Care
..........................................................267
Glossary of Tire Terminology........................ 269
Information About Uniform Tire Quality Grading.............................................................. 267
Information Contained on the Tire Sidewall............................................................ 270
Temperature A B C............................................ 268
Traction AA A B C.............................................. 268
Treadwear............................................................ 268
Tire Inflation When Punctured See: Tire Sealant and Inflator Kit.................. 261
Tire Pressure Monitoring System..........284 Changing Tires With a Tire Pressure
Monitoring System....................................... 285
Understanding Your Tire Pressure Monitoring System ...................................... 285
Tire Repair Kit See: Tire Sealant and Inflator Kit.................. 261
Tire Sealant and Inflator Kit.....................261 First Stage: Inflating the Tire with Sealing
Compound and Air....................................... 263
General Information......................................... 262
Second Stage: Checking Tire Pressure ............................................................ 265
Tips for Use of the Kit.......................................262
What to Do After the Tire Has Been Sealed............................................................... 265
What to do When a Tire Is Punctured........................................................ 263
Tires See: Wheels and Tires...................................... 261
Towing a Trailer.............................................196 Load Placement................................................. 196
Towing the Vehicle on Four Wheels..........................................................199
Emergency Towing............................................ 199
Recreational Towing........................................ 200Towing..............................................................196
Track Use
........................................................250
........................................................................\
.......... 250
Traction Control.............................................157 Principle of Operation....................................... 157
Transmission Code Designation............299
Transmission ...................................................
147
Transporting the Vehicle............................212
Type Approvals
............................................468
China...................................................................... 478
Radio Frequency Certification for Keys and Remote Controls........................................... 478
Radio Frequency Certifications for Blind Spot Information System.......................... 476
Radio Frequency Certifications for Body Control Module.............................................. 478
Radio Frequency Certifications for Cruise Control Module.............................................. 478
Radio Frequency Certifications for Mid Range Radar................................................... 470
Radio Frequency Certifications for Passive Anti-Theft System......................................... 471
Radio Frequency Certifications for Radio Transceiver Module...................................... 474
Radio Frequency Certifications for SYNC 3........................................................................\
... 478
Radio Frequency Certifications for Tire Pressure Monitoring Sensor(s)...............468
Radio Frequency Certifications for Wireless Charging............................................................ 477
Radio Frequency Statement for Audio Unit..................................................................... 479
U
Under Hood Overview - 2.3L EcoBoost™.................................................232
Under Hood Overview - 5.0L, Bullitt.............................................................234
Under Hood Overview - 5.0L...................233
Universal Garage Door Opener................124 HomeLink Wireless Control System............124
USB Port..........................................................323
Using Adaptive Cruise Control.................167 Automatic Cancellation................................... 170
Blocked Sensor..................................................... 171
Canceling the Set Speed................................. 170
Changing the Set Speed.................................. 170
490
Mustang (CZG) Canada/United States of America, Vehicles Built From: 14-05-2018, enUSA, Edition date: 201804, Second-Printing Index

Detection Issues..................................................
170
Following a Vehicle............................................ 168
Hilly Condition Usage........................................ 170
Overriding the Set Speed................................ 169
Resuming the Set Speed................................. 170
Setting the Adaptive Cruise Speed.............168
Setting the Gap Distance................................ 169
Switching Adaptive Cruise Control Off........................................................................\
170
Switching Adaptive Cruise Control On........................................................................\
168
Switching to Normal Cruise Control............172
System Not Available......................................... 171
Using Cruise Control...................................166
Switching Cruise Control Off.......................... 167
Switching Cruise Control On.......................... 166
Using MyKey With Remote Start Systems..........................................................50
Using Snow Chains.....................................282
Using Stability Control...............................159 Electronic Stability Control ............................ 159
Using Summer Tires
...................................282
Using SYNC™ With Your Media Player
.............................................................332
Audio Voice Commands.................................. 332
Media Sources..................................................... 332
Using SYNC™ With Your Phone.............327 Accessing Features through the Phone
Menu.................................................................. 328
Pairing a Phone................................................... 327
Phone Controls................................................... 328
Phone Voice Commands................................ 328
Using Traction Control................................157 Switching the System Off ............................... 157
System Indicator Lights and Messages........................................................... 157
Using Voice Recognition...........................325 Audio Voice Commands................................. 355
Climate Voice Commands............................. 356
Initiating a Voice Session................................ 325
Mobile App Voice Commands...................... 359
Navigation Voice Commands....................... 358
Phone Voice Commands................................ 356
SiriusXM Traffic and Travel Link Voice Commands..................................................... 359
System Interaction and Feedback..............326
Voice Settings Commands............................ 360
Using Winter Tires.......................................282 Utilizing the Mediation/Arbitration
Program (Canada Only).........................216
V
Vehicle Care
...................................................253
General Information......................................... 253
Vehicle Certification Label.......................299
Vehicle Identification Number...............298
Vehicle Performance Specifications..............................................312
Vehicle Storage
............................................258
Battery................................................................... 259
Body........................................................................\
258
Brakes.................................................................... 259
Cooling system................................................... 259
Engine.................................................................... 259
Fuel system.......................................................... 259
General.................................................................. 258
Miscellaneous..................................................... 259
Removing Vehicle From Storage.................259
Tires........................................................................\
259
Ventilation See: Climate Control......................................... 109
VIN See: Vehicle Identification Number............298
Voice Control
....................................................67
W
Warning Lamps and Indicators................84 Adaptive Cruise Control Indicator.................84
Airbag Warning Lamp........................................ 84
Anti-Lock Brake System Warning Lamp.................................................................... 84
Automatic Headlamp High Beam Indicator.............................................................. 84
Battery..................................................................... 84
Blind Spot Information System Indicator.............................................................. 84
Brake System Warning Lamp.......................... 84
Cruise Control Indicator..................................... 85
Direction Indicator............................................... 85
Door Ajar Warning Lamp................................... 85
Engine Coolant Temperature Warning Lamp.................................................................... 85
Fasten Seatbelt Warning Lamp..................... 85
Front Fog Lamp Indicator................................. 85
491
Mustang (CZG) Canada/United States of America, Vehicles Built From: 14-05-2018, enUSA, Edition date: 201804, Second-Printing Index