Towing
Towing a Trailer
............................................225
Towing the Vehicle on Four Wheels .....
225
Driving Hints
Breaking-In ....................................................
226
Economical Driving ....................................
226
Driving Through Water ..............................
227
Floor Mats ......................................................
227
Roadside Emergencies
Roadside Assistance .................................
229
Hazard Flashers ..........................................
230
Fuel Shutoff ..................................................
230
Jump Starting the Vehicle ........................
231
Collision, Damage or Fire Event .............
233
Post-Crash Alert System .........................
234
Transporting the Vehicle ..........................
235
Towing Points ...............................................
235
Customer Assistance
Getting the Services You Need ..............
237
In California (U.S. Only) ...........................
238
The Better Business Bureau (BBB) Auto Line Program (U.S. Only) ....................
239
Utilizing the Mediation/Arbitration Program (Canada Only) ......................
240
Getting Assistance Outside the U.S. and Canada .......................................................
240
Ordering Additional Owner's Literature ........................................................................\
242
Reporting Safety Defects (U.S. Only) ........................................................................\
242
Reporting Safety Defects (Canada Only) ........................................................................\
242
Fuses
Fuse Specification Chart .........................
244
Changing a Fuse .........................................
254Maintenance
General Information
..................................
256
Opening and Closing the Hood .............
256
Under Hood Overview ...............................
257
Engine Oil Dipstick .....................................
258
Engine Oil Check .........................................
258
Oil Change Indicator Reset .....................
259
Engine Coolant Check ..............................
259
Automatic Transmission Fluid Check ........................................................................\
263
Brake Fluid Check .......................................
264
Washer Fluid Check ...................................
264
Fuel Filter .......................................................
265
Changing the 12V Battery ........................
265
Checking the Wiper Blades .....................
267
Changing the Wiper Blades ....................
267
Adjusting the Headlamps ........................
267
Removing a Headlamp ............................
268
Changing a Bulb ..........................................
270
Changing the Engine Air Filter ................
273
Vehicle Care
General Information ...................................
274
Cleaning Products ......................................
274
Cleaning the Exterior .................................
274
Waxing ............................................................
276
Cleaning the Engine ...................................
276
Cleaning the Windows and Wiper Blades ........................................................................\
276
Cleaning the Interior ...................................
277
Cleaning the Instrument Panel and Instrument Cluster Lens .......................
277
Cleaning Leather Seats ............................
278
Repairing Minor Paint Damage ..............
279
Cleaning the Wheels ..................................
279
Vehicle Storage ............................................
279
Body Styling Kits ..........................................
281
Wheels and Tires
General Information ..................................
282
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Tire Sealant and Inflator Kit
...................282
Tire Care .........................................................
288
Using Summer Tires ..................................
303
Using Snow Chains ....................................
303
Tire Pressure Monitoring System .........
303
Technical Specifications ..........................
307
Capacities and Specifications
Engine Specifications ...............................
309
Motorcraft Parts ..........................................
310
Vehicle Identification Number .................
311
Vehicle Certification Label .......................
312
Transmission Code Designation ............
312
Capacities and Specifications ................
313
Bulb Specification Chart ...........................
317
Audio System
General Information ...................................
318
Audio Unit - Vehicles With: Touchscreen Display, Vehicles Without: Sony Audio
System ........................................................
319
Audio Unit - Vehicles With: Sony Audio System/Touchscreen Display ...........
320
Audio Unit - Vehicles With: SYNC .........
322
Digital Radio .................................................
326
Satellite Radio .............................................
328
USB Port ..........................................................
331
Media Hub ......................................................
331
SYNC™
General Information ..................................
332
Using Voice Recognition ..........................
334
Using SYNC™ With Your Phone ...........
336
SYNC™ Applications and Services ......
348
Using SYNC™ With Your Media Player ........................................................................\
353
SYNC™ Troubleshooting ........................
362SYNC™ 3
General Information
..................................
370
Home Screen ...............................................
383
Using Voice Recognition ..........................
384
Entertainment .............................................
390
Climate ..........................................................
400
Phone .............................................................
403
Navigation ....................................................
409
Electric Vehicle Information ....................
419
Apps .................................................................
437
Settings .........................................................
440
SYNC™ 3 Troubleshooting .....................
454
Accessories
Accessories ..................................................
466
Ford Protect
Ford Protect .................................................
468
Scheduled Maintenance
General Maintenance Information ......
470
Normal Scheduled Maintenance ..........
473
Special Operating Conditions Scheduled Maintenance .............................................
477
Scheduled Maintenance Record ..........
478
Appendices
Electromagnetic Compatibility ............
489
End User License Agreement .................
491
Type Approvals .............................................
517
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Brake System Warning Lamp
WARNING: Driving your vehicle with
the warning lamp on is dangerous. A
significant decrease in braking
performance may occur. It may take you
longer to stop your vehicle. Have your
vehicle checked as soon as possible.
Driving extended distances with the
parking brake engaged can cause brake
failure and the risk of personal injury.
Note: Indicators vary depending on region.
This lamp is a dual function lamp and will
illuminate when:
• You apply the parking brake with the
ignition on.
• Your vehicle has a brake fault or low
brake fluid level, regardless of parking
brake position. If the lamp illuminates while you
are moving, you may have the
parking brake applied. Be sure
that the parking brake is off.
Have your vehicle checked as
soon as possible if the lamp
continues to illuminate.
Cruise Control Lights when you switch on cruise
control.
Direction Indicator Lights when you switch on the
left or right indicator or the
hazard flasher. If the indicators
stay on or flash faster, check for a
burned-out bulb. See Changing a Bulb
(page 270). Door Ajar Lights when the ignition is on and
any door is not completely
closed.
EcoSelect
(If Equipped) Lights when you switch on this
feature. See
EcoSelect (page
152).
Electric Park Brake Lights when the electric parking
brake malfunctions.
Engine or Motor Coolant
Temperature Lights when the engine or motor
cooling system is overheating.
Stop your vehicle in a safe place
and have an authorized dealer check the
system.
Engine Oil If it lights with the engine running
or when you are driving, this
indicates a malfunction. Stop
your vehicle as soon as it is safe to do so
and switch the engine off. Check the
engine oil level.
See
Engine Oil Check (page 258).
Note: Do not resume your trip if it lights,
even if the oil level is correct. Have an
authorized dealer check the system
immediately.
EV Now Lights when you switch on this
feature. See
Plug-In Hybrid
Vehicle Operation (page 150).
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Note:
If your vehicle detects certain faults,
it will not allow you to operate the
accelerator pedal. If this happens, press the
brake pedal and release it. This will activate
limp home vehicle operation. In limp home
vehicle operation, your vehicle will
accelerate in a controlled manner up to a
maximum speed of 35 mph (56 km/h) on
a flat surface. If you apply the brake pedal
or move the transmission to neutral (N) you
can override your vehicle ’s acceleration.
Ready to Drive Lights when you have switched
on the vehicle and it is ready to
drive. A corresponding message
may appear stating ready to drive.
Service Engine Soon If it illuminates when the engine
is running this indicates a
malfunction. The On Board
Diagnostics system has detected a
malfunction of the vehicle emission control
system.
If it flashes, engine misfire may be
occurring. Increased exhaust gas
temperatures could damage the catalytic
converter or other vehicle components.
Drive in a moderate fashion (avoid heavy
acceleration and deceleration) and have
your vehicle immediately serviced.
It illuminates when you switch the ignition
on prior to engine start to check the bulb
and to indicate whether your vehicle is
ready for Inspection and Maintenance
(I/M) testing.
Normally, it illuminates until the engine is
cranked and automatically turns off if no
malfunctions are present. However, if after
15 seconds it flashes eight times, this
indicates that your vehicle is not ready for
Inspection and Maintenance (I/M) testing.
See
Emission Law (page 162). Stability Control Flashes when the system is
active. If it stays lit or does not
light when you switch on the
ignition, this indicates a malfunction.
During a malfunction the system will
switch off. Have an authorized dealer
check the system immediately. See Using
Stability Control
(page 183).
Stability Control Off Lights when you switch the
system off. It will go out when
you switch the system back on
or when you switch off the ignition.
See
Using Stability Control (page 183).
Stop Safely Lights if your vehicle has an
electrical component fault or
failure that will cause your
vehicle to shutdown or enter into a limited
operating mode. You may also see a
message.
Trunk Ajar Lights when the ignition is on and
the trunk is not completely
closed.
Vehicle Plugged in
(If Equipped) Lights when the vehicle is
plugged in. A corresponding
message may display after
attempting to start the vehicle.
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Illumination of the service engine soon
indicator, charging system warning light or
the temperature warning light, fluid leaks,
strange odors, smoke or loss of engine
power could indicate that the emission
control system is not working properly.
An improperly operating or damaged
exhaust system may allow exhaust to
enter the vehicle. Have a damaged or
improperly operating exhaust system
inspected and repaired immediately.
Do not make any unauthorized changes to
your vehicle or engine. By law, vehicle
owners and anyone who manufactures,
repairs, services, sells, leases, trades
vehicles, or supervises a fleet of vehicles
are not permitted to intentionally remove
an emission control device or prevent it
from working. Information about your
vehicle
’s emission system is on the Vehicle
Emission Control Information Decal
located on or near the engine. This decal
also lists engine displacement.
Please consult your warranty information
for complete details.
On-Board Diagnostics (OBD-II)
Your vehicle has a computer known as the
on-board diagnostics system (OBD-II) that
monitors the engine ’s emission control
system. The system protects the
environment by making sure that your
vehicle continues to meet government
emission standards. The OBD-II system
also assists a service technician in properly
servicing your vehicle. When the service engine soon
indicator illuminates, the OBD-II
system has detected a
malfunction. Temporary malfunctions may
cause the service engine soon indicator to
illuminate. Examples are: 1. Your vehicle has run out of fuel
—the
engine may misfire or run poorly.
2. Poor fuel quality or water in the fuel —the engine may misfire or run
poorly.
3. The fuel fill inlet may not have closed properly. See Refueling (page 158).
4. Driving through deep water —the
electrical system may be wet.
You can correct these temporary
malfunctions by filling the fuel tank with
good quality fuel, properly closing the fuel
fill inlet or letting the electrical system dry
out. After three driving cycles without these
or any other temporary malfunctions
present, the service engine soon indicator
should stay off the next time you start the
engine. A driving cycle consists of a cold
engine startup followed by mixed city and
highway driving. No additional vehicle
service is required.
If the service engine soon indicator remains
on, have your vehicle serviced at the first
available opportunity. Although some
malfunctions detected by the OBD-II may
not have symptoms that are apparent,
continued driving with the service engine
soon indicator on can result in increased
emissions, lower fuel economy, reduced
engine and transmission smoothness and
lead to more costly repairs.
Readiness for Inspection and
Maintenance (I/M) Testing
Some state and provincial and local
governments may have
Inspection/Maintenance (I/M) programs
to inspect the emission control equipment
on your vehicle. Failure to pass this
inspection could prevent you from getting
a vehicle registration. If the service engine soon
indicator is on or the bulb does
not work, your vehicle may need
service. See On-Board Diagnostics.
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Your vehicle may not pass the I/M test if
the service engine soon indicator is on or
not working properly (bulb is burned out),
or if the OBD-II system has determined
that some of the emission control systems
have not been properly checked. In this
case, the vehicle is not ready for I/M
testing.
If the vehicle
’s engine or transmission has
just been serviced, or the battery has
recently run down or been replaced, the
OBD-II system may indicate that the
vehicle is not ready for I/M testing. To
determine if the vehicle is ready for I/M
testing, turn the ignition key to the on
position for 15 seconds without cranking
the engine. If the service engine soon
indicator blinks eight times, it means that
the vehicle is not ready for I/M testing; if
the service engine soon indicator stays on
solid, it means that your vehicle is ready
for I/M testing.
The OBD-II system checks the emission
control system during normal driving. A
complete check may take several days.
If the vehicle is not ready for I/M testing,
you can perform the following driving cycle
consisting of mixed city and highway
driving:
1. 15 minutes of steady driving on an expressway or highway followed by 20
minutes of stop-and-go driving with at
least four 30-second idle periods.
2. Allow your vehicle to sit for at least eight hours with the ignition off. Then,
start the vehicle and complete the
above driving cycle. The vehicle must
warm up to its normal operating
temperature. Once started, do not turn
off the vehicle until the above driving
cycle is complete.
If the vehicle is still not ready for I/M
testing, you need to repeat the above
driving cycle.
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Vertical Aim Adjustment Procedure
1. Park the vehicle directly in front of a
wall or screen on a level surface,
approximately 25 ft (7.6 m) away.
2. Measure the height of the headlamp bulb center from the ground and mark
an
8 ft (2.4 m) horizontal reference line
on the vertical wall or screen at this
height.
Note: To see a clearer light pattern for
adjusting, you may want to block the light
from one headlamp while adjusting the
other.
3. Turn on the low beam headlamps to illuminate the wall or screen and open
the hood. 4. On the wall or screen you will observe
a flat zone of high intensity light
located at the top of the right hand
portion of the beam pattern. If the top
edge of the high intensity light zone is
not at the horizontal reference line, the
headlamp will need to be adjusted. 5. Locate the vertical adjuster on each
headlamp. Using a Phillips #2
screwdriver, turn the adjuster either
clockwise or counterclockwise in order
to adjust the vertical aim of the
headlamp. The horizontal edge of the
brighter light should touch the
horizontal reference line.
6. Close the hood and turn off the lamps.
Horizontal Aim Adjustment
Horizontal aim is not required for this
vehicle and is not adjustable.
REMOVING A HEADLAMP
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7.
Remove the two outmost front bumper
cover lower fasteners, only on the side
of the headlamp you are servicing, by
turning them counterclockwise. 8.
Separate the front bumper cover from
the fender by gently pulling the front
bumper cover to the outside of the
vehicle 1.2 in (3 cm). 9. From the front of the vehicle, gently
pull the front bumper cover forward
4 in (10 cm)
by grasping it next to the
headlamp to be serviced and in the
lower front of the wheel opening. 10. Gently pull the headlamp assembly
outward to disengage it from the
lower fixing point.
11. Carefully lift the headlamp and remove it from the vehicle.
12. Disconnect the electrical connector from the headlamp assembly by
pushing the release tab on the
connector.
CHANGING A BULB WARNING:
Switch the lamps and
the ignition off. Failure to follow this
warning could result in serious personal
injury. WARNING:
Bulbs can become hot.
Let the bulb cool down before removing it.
Failure to do so could result in personal
injury.
Use the correct specification bulb. See
Bulb Specification Chart
(page 317).
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