2019 FORD FUSION HYBRID ESP

Possible Causes and Actions for This Message Displaying:
Action
Cause
Clean the grille surface in front of the radar
or remove the object causing the obstruc-
tion.
The surface of the radar is dirty or
obstructed.
Wait a short time. It may take several
minutes for the radar to detect that it is free
from obstruction.
The surface of the radar is clean but the
message remains in the display.
Do not use the system in these conditions
because it may not detect any vehicles
ahead.
Heavy rain or snow is interfering with the
radar signals.
Do not use the system in these conditions
because it may not detect any vehicles
ahead.
Water, snow or ice on the surface of the
road may interfere with the radar signals.
Wait a short time or switch to normal cruise
control.
You are in a desert or remote area with no
other vehicles and no roadside objects.
Due to the nature of radar technology, it is possible to get a blockage warning with no
actual block. A false blocked condition either self clears, or clears after you restart your
vehicle.
Switching to Normal Cruise
Control WARNING: Normal cruise control
will not brake when your vehicle is
approaching slower vehicles. Always be
aware of which mode you have selected
and apply the brakes when necessary. The cruise control indicator light
replaces the adaptive cruise
control indicator light if you
select normal cruise control. The gap
setting does not display, and the system
does not respond to lead vehicles.
Automatic braking remains active to
maintain set speed. You can change from adaptive cruise
control to normal cruise control through
the information display.
Switching to ECO Cruise
Using cruise control with ECO Cruise
switched on may change the operation of
the system. This feature saves vehicle
energy by relaxing acceleration compared
to standard cruise control. For example,
your vehicle may temporarily lose speed
when going uphill.
For Energi vehicles, you can switch on ECO
Cruise using the information display.
For Hybrid vehicles, press
ECO on the
center console.
For additional information, refer to ECO
Cruise and EcoSelect. See
EcoSelect
(page 152).
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DRIVER ALERT
PRINCIPLE OF OPERATION
WARNING: You are responsible for
controlling your vehicle at all times. The
system is designed to be an aid and does
not relieve you of your responsibility to
drive with due care and attention. Failure
to follow this instruction could result in the
loss of control of your vehicle, personal
injury or death. WARNING:
The system may not
function if the sensor is blocked. WARNING:
Take regular rest breaks
if you feel tired. Do not wait for the system
to warn you. WARNING:
Certain driving styles
may result in the system warning you even
if you are not feeling tired. WARNING:
In cold and severe
weather conditions the system may not
function. Rain, snow and spray can all limit
sensor performance. WARNING:
The system will not
operate if the sensor cannot track the road
lane markings. WARNING:
If damage occurs in the
immediate area surrounding the sensor,
have your vehicle checked as soon as
possible. WARNING:
The system may not
correctly operate if your vehicle is fitted
with a suspension kit not approved by us.
Note: The system may not operate correctly
if you modify the ride height. Note:
Keep the windshield free from
obstructions. For example, bird droppings,
insects, snow or ice.
Note: If the camera is blocked or if the
windshield is damaged, the system may not
function.
Note: If enabled in the menu, the system
activates at speeds above
40 mph
(64 km/h). When below the activation
speed, the information display informs the
driver that the system is unavailable. The system automatically monitors your
driving behavior using various inputs
including the front camera sensor.
If the system detects that your driving
alertness is reduced below a certain
threshold, the system alerts you using a
chime and a message in the information
display.
USING DRIVER ALERT
Switching the System On and Off
Switch the system on or off using the
information display.
See General
Information (page 98).
When active, the system monitors your
alertness level based upon your driving
behavior in relation to the lane markings
and other factors.
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System Warnings
Note:
The system does not issue warnings
below approximately 40 mph (64 km/h).
The warning system has two stages. First,
the system issues a temporary warning
that you need to take a rest. This message
only appears for a short time. If the system
detects further reduction in driving
alertness, it may issue another warning
that remains in the information display for
a longer time. You can press OK on the
steering wheel control to clear the warning.
System Display
When active, the system runs
automatically in the background and only
issues a warning if required. You can view
the status at any time using the
information display.
See General
Information (page 98).
The alertness level is shown by six steps
in a colored bar. The current assessment of your alertness
is within a typical range.
The current assessment of your alertness
indicates that you should rest as soon as
safely possible. The status bar travels from left to right as
the calculated alertness level decreases.
As the meter approaches the rest icon, the
color turns from green to yellow to red.
The yellow position indicates the first
warning is active and the red position
indicates the second warning is active.
Note:
If you have recently received a
warning, you should consider resting, even
if the current assessment is within the
typical range.
Note: If the camera sensor cannot track the
road lane markings, or if your vehicle speed
drops below approximately
40 mph
(64 km/h), the alertness level changes to
grey for a short time and the information
display informs you that the system is
unavailable.
Resetting the System
You can reset the system by either:
• Switching the ignition off and on.
• Stopping the vehicle and then opening
and closing the driver ’s door.
LANE KEEPING SYSTEM
(If
Equipped) WARNING:
You are responsible for
controlling your vehicle at all times. The
system is designed to be an aid and does
not relieve you of your responsibility to
drive with due care and attention. Failure
to follow this instruction could result in the
loss of control of your vehicle, personal
injury or death. WARNING:
Always drive with due
care and attention when using and
operating the controls and features on your
vehicle.
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PRE-COLLISION ASSIST (If
Equipped) WARNING:
At all times, you are
responsible for controlling your vehicle,
supervising the system and intervening, if
required. Failure to take care may result in
the loss of control of your vehicle, serious
personal injury or death. WARNING:
The system is designed
to aid the driver. It is not intended to
replace your attention and judgment. You
are still responsible to drive with due care
and attention. WARNING:
The system does not
detect vehicles that are driving in a
different direction, pedestrians at night,
cyclists or animals. Failure to take care
may result in the loss of control of your
vehicle, serious personal injury or death. WARNING:
The system does not
operate during hard acceleration or
steering. Failure to take care may lead to
a crash or personal injury. WARNING:
The system may fail or
operate with reduced function during cold
and severe weather conditions. Snow, ice,
rain, spray and fog can adversely affect the
system. Keep the front camera and radar
free of snow and ice. Failure to take care
may result in the loss of control of your
vehicle, serious personal injury or death. WARNING:
In situations where the
vehicle camera has limited detection
capability, this may reduce system
performance. These situations include but
are not limited to direct or low sunlight,
vehicles at night without tail lights,
unconventional vehicle types, pedestrians with complex backgrounds, running
pedestrians, partly obscured pedestrians,
or pedestrians that the system cannot
distinguish from a group. Failure to take
care may result in the loss of control of
your vehicle, serious personal injury or
death.
WARNING: The system cannot help
prevent all crashes. Do not rely on this
system to replace driver judgment and the
need to maintain a safe distance and
speed.
Using the Pre-Collision Assist
System
The Pre-Collision Assist system is active
at speeds above approximately
3 mph
(5 km/h) and pedestrian detection is active
at speeds up to
50 mph (80 km/h). If your vehicle is rapidly approaching
another stationary vehicle, a vehicle
traveling in the same direction as yours, or
a pedestrian within your driving path, the
system is design to provide three levels of
functionality:
1. Alert
2. Brake Support
3. Active Braking
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Alert: When activated, the system
provides a flashing visual warning and an
audible warning sound.
Brake Support
: Assists the driver in
reducing collision speed by preparing the
brake system for rapid braking. Brake
support does not automatically activate
the brakes, but if the driver presses the
brake pedal even lightly, brake support
could add additional braking up to full
force.
Active Braking
: Active braking may
activate if the system determines that a
collision is imminent. The system may help
the driver reduce impact damage or avoid
the crash completely.
Note: If you perceive Pre-Collision Assist
alerts as being too frequent or disturbing,
then you can reduce the alert sensitivity,
though the manufacturer recommends
using the highest sensitivity setting where
possible. Setting lower sensitivity would
lead to fewer and later system warnings.
Adjusting Pre-Collision Assist
Settings
You can adjust the Alert sensitivity to one
of three possible settings by using the
information display control.
See General
Information (page 98).
If required, you can switch active braking
off using the information display controls.
See
General Information (page 98).
Note: Active braking automatically turns
on every time you switch your vehicle on. Blocked Sensors
If a message regarding a blocked sensor
or camera appears in the information
display, the radar signals or camera images
are obstructed. The radar sensor is located
behind a fascia cover near the driver side
of the lower grille. With an obstructed
radar, the Pre-Collision Assist system does
not function and cannot detect a vehicle
ahead. With the front camera obstructed,
the Pre-Collision Assist system does not
respond to pedestrians or stationary
vehicles and the system performance on
moving vehicles reduces. The following
table lists possible causes and actions for
when this message displays.
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ROADSIDE ASSISTANCE
Vehicles Sold in the United States:
Getting Roadside Assistance
To fully assist you should you have a
vehicle concern, Ford Motor Company
offers a complimentary roadside
assistance program. This program is
separate from the New Vehicle Limited
Warranty.
The service is available:
•
24 hours a day, seven days a week.
• For the coverage period listed on the
Roadside Assistance Card included in
your Owner's Manual portfolio.
Roadside Assistance covers:
• A flat tire change with a good spare
(except vehicles supplied with a tire
inflation kit).
• Battery jump start.
• Lock-out assistance (key replacement
cost is the customer's responsibility).
• Fuel delivery — independent service
contractors, if not prohibited by state,
local or municipal law, shall deliver up
to 2 gal (8 L) of gasoline or 5 gal (20 L)
of diesel fuel to a disabled vehicle.
Roadside Assistance limits fuel delivery
service to two no-charge occurrences
within a 12-month period.
• Winch out — available within 100 ft
(30 m) of a paved or county
maintained road, no recoveries. •
Towing — independent service
contractors, if not prohibited by state,
local or municipal law, shall tow Ford
eligible vehicles to an authorized dealer
within
35 mi (56 km) of the
disablement location or to the nearest
authorized dealer. If a member
requests a tow to an authorized dealer
that is more than
35 mi (56 km) from
the disablement location, the member
shall be responsible for any mileage
costs in excess of
35 mi (56 km).
• Roadside Assistance includes up to
$200 for a towed trailer if the disabled
eligible vehicle requires service at the
nearest authorized dealer. If the towing
vehicle is operational but the trailer is
not, then the trailer does not qualify for
any roadside services.
Vehicles Sold in the United States:
Using Roadside Assistance
Complete the roadside assistance
identification card and place it in your
wallet for quick reference. This card is in
the owner's information portfolio in the
glove compartment.
United States vehicle customers who
require Roadside Assistance, call
1-800-241-3673.
If you need to arrange roadside assistance
for yourself, Ford Motor Company
reimburses a reasonable amount for
towing to the nearest dealership within
35 mi (56 km)
. To obtain reimbursement
information, United States vehicle
customers call 1-800-241-3673.
Customers need to submit their original
receipts.
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Crashes
A crash or impact significant enough to
require an emergency response for
conventional vehicles would also require
the same response for an electric or
hybrid-electric vehicle.
If possible:
•
Move your vehicle to a safe, nearby
location and remain on the scene.
• Roll down the windows before
switching your vehicle off.
• Place your vehicle in park (P), set the
parking brake, switch off the vehicle,
activate the hazard warning flashers
and move your key(s) at least 15 ft
(5 m) away from the vehicle.
Always:
• Call emergency assistance if needed
and advise that an electric or
hybrid-electric vehicle is involved.
• Exposed electrical components, wires,
and high-voltage batteries present
potential high-voltage shock hazards.
• Avoid contact with leaking fluids and
gases, and remain out of the way of
oncoming traffic until emergency
responders arrive.
• When emergency responders arrive,
tell them that the vehicle involved is an
electric vehicle or hybrid-electric
vehicle.
Fires
As with any vehicle, call emergency
assistance immediately if you see sparks,
smoke or flames coming from the vehicle.
Remain a safe distance from the vehicle
and try to stay clear of the smoke.
• Exit the vehicle immediately.
• Advise emergency assistance that an
electric or hybrid-electric vehicle is
involved. •
As with any vehicle fire, do not inhale
smoke, vapors or gas from the vehicle,
as they may be hazardous.
• Stay out of the roadway and stay out
of the way of any oncoming traffic
while awaiting the arrival of emergency
responders.
Post-Incident
• Do not store a severely damaged
vehicle with a lithium-ion battery inside
a structure or within 49 ft (15 m) of any
structure or vehicle.
• Make sure that passenger and luggage
compartments remain ventilated.
• Call emergency assistance if you
observe leaking fluids, sparks, smoke
or flames, or hear gurgling or bubbling
from the high-voltage battery.
POST-CRASH ALERT SYSTEM
The system flashes the direction indicators
and sounds the horn (intermittently) in the
event of a serious impact that deploys an
airbag (front, side, side curtain or Safety
Canopy) or the seatbelt pretensioners.
The horn and indicators turn off when:
• You press the hazard control button.
• You press the panic button on the
remote entry transmitter (if equipped).
• Your vehicle runs out of power.
• Sounding of the horn is only enabled
in specific markets.
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UTILIZING THE
MEDIATION/ARBITRATION
PROGRAM (CANADA ONLY)
For vehicles delivered to authorized
Canadian dealers. In those cases where
you continue to feel that the efforts by Ford
of Canada and the authorized dealer to
resolve a factory-related vehicle service
concern have been unsatisfactory, Ford of
Canada participates in an impartial third
party mediation/arbitration program
administered by the Canadian Motor
Vehicle Arbitration Plan (CAMVAP).
The CAMVAP program is a straight forward
and relatively speedy alternative to resolve
a disagreement when all other efforts to
produce a settlement have failed. This
procedure is without cost to you and is
designed to eliminate the need for lengthy
and expensive legal proceedings.
In the CAMVAP program, impartial
third-party arbitrators conduct hearings at
mutually convenient times and places in
an informal environment. These impartial
arbitrators review the positions of the
parties, make decisions and, when
appropriate, render awards to resolve
disputes. CAMVAP decisions are fast, fair,
and final as the arbitrator
’s award is
binding on both you and Ford of Canada.
CAMVAP services are available in all
Canadian territories and provinces. For
more information, without charge or
obligation, call your CAMVAP Provincial
Administrator directly at 1-800-207-0685
or visit www.camvap.ca. GETTING ASSISTANCE
OUTSIDE THE U.S. AND
CANADA
Before exporting your vehicle to a foreign
country, contact the appropriate foreign
embassy or consulate. These officials can
inform you of local vehicle registration
regulations and where to find unleaded
fuel or petrol/gas engines or the proper
sulfur fuel for diesel engines.
If you cannot find the proper fuel
recommended for your vehicle, contact
our Customer Relationship Center.
The use of improper fuels in your vehicle
without proper conversion may damage
the effectiveness of your emission control
system and may cause engine knocking or
serious engine damage. Ford Motor
Company or Ford of Canada is not
responsible for any damage caused by use
of improper fuel. Using improper fuels may
also result in difficulty importing your
vehicle back into the United States.
If your vehicle must be serviced while you
are traveling or living in Asia-Pacific Region,
Sub-Saharan Africa, U.S. Virgin Islands
and/or Puerto Rico, Central America, the
Caribbean, and Israel and the Middle East,
contact the nearest authorized dealer. If
the authorized dealer cannot help you,
contact the corresponding Ford Customer
Assistance Center:
FORD MOTOR COMPANY
Customer Relationship Centers in:
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