General
Possible solution
Possible cause
Issue
SYNC 3 only supports four languages in a
single module for text display, voice control
and voice prompts. The country where you
bought your vehicle dictates the four
languages based on the most popular
languages spoken. If the selected language
is not available, SYNC 3 remains in the
current active language.
SYNC 3 does not support
the currently selected
language for the instru-
ment cluster and inform-
ation and entertainment
display.
The language
selected for the
instrument
cluster and
information and
entertainment
display does not
match the
SYNC 3
SYNC 3 offers several new voice control
features for a wide range of languages.
Dialing a contact name directly from the
phonebook without pre-recording (for
example,
“call John Smith ”) or selecting a
track, artist, album, genre or playlist directly
from your media player (for example, "play
artist Madonna").
language
(phone, USB,
Bluetooth
audio, voice
control and
voice prompts). SYNC 3 System Reset
The system has a System Reset feature that can be performed if the function of a SYNC
3 feature is lost. This reset is intended to restore functionality and will not erase any
information previously stored in the system (such as paired devices, phonebook, call
history, text messages, or user settings). To perform a System Reset, press and hold
the Seek Up (>>|) button while pressing and holding the Radio Power button. After
approximately 5 seconds the screen will go black. Allow 1-2 minutes for the system
reset to complete. You may then resume using the SYNC 3 system.
For additional assistance with SYNC 3
troubleshooting please call or visit the Ford
Website. Ford Support
United States: 1-800-392-3673
Customer Relation-
ship Center
Canada: 1-800-565-3673
owner.ford.com
Website
www.syncmyride.ca
www.syncmaroute.ca
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Fusion Energi (CC7) Hybrid Electric Vehicle (HEV)/Plug-In Hybrid Electric Vehicle (PHEV), Canada/United States of America, enUSA, Edition date: 201805, First-Printing SYNC™ 3
Engine Specifications................................309
Entertainment..............................................390
AM/FM Radio...................................................... 392
Apps....................................................................... 400
Bluetooth Stereo or USB................................ 399
CD (If equipped)................................................ 398
HD Radio ™ Information (If
Available)........................................................ 395
SiriusXM® Satellite Radio (If Activated)........................................................ 392
Sources................................................................... 391
Supported Media Players, Formats and Metadata Information............................... 400
USB Port.............................................................. 400
Environment......................................................14
EPB See: Electric Parking Brake.............................. 178
Event Data Recording See: Data Recording.............................................. 9
Export Unique Options..................................13
Exterior Mirrors................................................85
Auto-Dimming Feature..................................... 86
Blind Spot Monitor............................................... 87
Fold-Away Exterior Mirrors............................... 86
Heated Exterior Mirrors...................................... 86
Integrated Blind Spot Mirrors.......................... 86
Memory Mirrors.................................................... 86
Power Exterior Mirrors........................................ 85
Power-Folding Mirrors....................................... 86
Puddle Lamps ...................................................... 86
Signal Indicator Mirrors...................................... 86
F
Fastening the Seatbelts...............................33 Rear Inflatable Seatbelt..................................... 35
Seatbelt Locking Modes.................................... 34
Using Seatbelts During Pregnancy................33
Flat Tire Inflation See: Tire Sealant and Inflator Kit.................282
Floor Mats.......................................................227
Fog Lamps - Front See: Front Fog Lamps......................................... 81
Ford Credit
..........................................................11
US Only...................................................................... 11
Ford Protect
..................................................468
Ford Protect Extended Service Plan
(CANADA ONLY).......................................... 469Ford Protect Extended Service Plans (U.S.
Only)................................................................. 468
Front Fog Lamps.............................................81
Front Parking Aid..........................................185 Obstacle Distance Indicator.......................... 186
Front Passenger Sensing System............43
Fuel and Refueling.......................................155
Fuel Consumption.........................................161 Advertised Capacity........................................... 161
Fuel Economy....................................................... 161
Fuel Filler Funnel Location........................157
Fuel Filter
........................................................265
Fuel Quality.....................................................155 Choosing the Right Fuel................................... 155
Fuel Freshness Mode........................................ 156
Fuel Shutoff
...................................................230
Fuses................................................................244
Fuse Specification Chart..........................244
Passenger Compartment Fuse Panel.........251
Power Distribution Box.................................... 244
G
Garage Door Opener See: Universal Garage Door Opener............135
Gauges...............................................................90 Left Information Display................................... 90
Right Information Display................................. 92
Gearbox See: Transmission............................................... 173
General Information on Radio Frequencies....................................................51
Intelligent Access.................................................. 51
General Maintenance Information........470 Multi-point Inspection...................................... 473
Owner Checks and Services.......................... 472
Protecting Your Investment........................... 470
Why Maintain Your Vehicle?......................... 470
Why Maintain Your Vehicle at Your Dealership?..................................................... 470
Getting Assistance Outside the U.S. and Canada.........................................................240
Getting the Services You Need...............237 Away From Home.............................................. 237
Global Opening and Closing......................85 Closing the Windows.......................................... 85
Opening the Windows....................................... 85
531
Fusion Energi (CC7) Hybrid Electric Vehicle (HEV)/Plug-In Hybrid Electric Vehicle (PHEV), Canada/United States of America, enUSA, Edition date: 201805, First-Printing Index
U
Under Hood Overview................................257
Unique Driving Characteristics................148
Universal Garage Door Opener...............135
HomeLink Wireless Control System............135
USB Port...........................................................331
Using Adaptive Cruise Control................199 Automatic Cancellation.................................. 202
Blocked Sensor.................................................. 204
Canceling the Set Speed................................ 202
Changing the Set Speed................................. 202
Detection Issues................................................ 203
Following a Vehicle............................................ 201
Following a Vehicle to a Complete Stop.................................................................... 201
Hilly Condition Usage....................................... 203
Overriding the Set Speed............................... 202
Park Brake Application.................................... 203
Resuming the Set Speed................................ 202
Setting the Adaptive Cruise Speed............200
Setting the Adaptive Cruise Speed When Your Vehicle is Stationary......................... 200
Setting the Gap Distance................................ 201
Switching Adaptive Cruise Control Off...................................................................... 203
Switching Adaptive Cruise Control On......................................................................\
.200
Switching to ECO Cruise................................. 205
Switching to Normal Cruise Control..........205
System Not Available...................................... 204
Using Cruise Control...................................198 Canceling the Set Speed................................. 199
Changing the Set Speed................................. 198
Resuming the Set Speed................................. 199
Setting the Cruise Speed................................ 198
Switching Cruise Control Off......................... 199
Switching Cruise Control On.......................... 198
Switching to ECO Cruise.................................. 199
Using MyKey With Remote Start Systems..........................................................60
Using Snow Chains
.....................................303
Using Stability Control...............................183
Using Summer Tires...................................303
Using SYNC™ With Your Media Player.............................................................353
Accessing Your USB Song Library................357 Bluetooth Devices and System
Settings............................................................ 359
Connecting Your Digital Media Player to the USB Port........................................................... 353
Media Menu Features...................................... 356
Media Voice Commands................................ 354
USB 2
...................................................................... 359
Voice Commands for Audio Sources.........360
Using SYNC™ With Your Phone............336 Accessing Features through the Phone
Menu................................................................... 341
Accessing Your Phone Settings................... 344
Bluetooth Devices............................................. 345
Making Calls........................................................ 340
Pairing a Phone for the First Time...............337
Pairing Subsequent Phones.......................... 338
Phone Options during an Active Call.........340
Phone Voice Commands................................ 338
Receiving Calls................................................... 340
System Settings................................................. 346
Text Messaging................................................... 342
Using Traction Control
.................................181
Switching the System Off................................ 181
System Indicator Lights and Messages........................................................... 181
Using a Switch...................................................... 181
Using the Information Display Controls.............................................................. 181
Using Voice Recognition...........................334 Audio Voice Commands................................. 385
Climate Voice Commands............................. 386
Initiating a Voice Session................................ 334
Mobile App Voice Commands...................... 389
Navigation Voice Commands....................... 387
Phone Voice Commands............................... 386
SiriusXM Traffic and Travel Link Voice Commands..................................................... 389
System Interaction and Feedback..............335
Voice Settings Commands............................ 390
Utilizing the Mediation/Arbitration Program (Canada Only)........................240
V
Vehicle Care
...................................................274
General Information.......................................... 274
Vehicle Certification Label........................312
Vehicle Identification Number..................311
537
Fusion Energi (CC7) Hybrid Electric Vehicle (HEV)/Plug-In Hybrid Electric Vehicle (PHEV), Canada/United States of America, enUSA, Edition date: 201805, First-Printing Index