Safety Information
WARNING: Driving while distracted
can result in loss of vehicle control, crash
and injury. We strongly recommend that
you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the safe
operation of your vehicle. We recommend
against the use of any hand-held device
while driving and encourage the use of
voice-operated systems when possible.
Make sure you are aware of all applicable
local laws that may affect the use of
electronic devices while driving.
• Do not attempt to service or repair the
system. Have an authorized dealer
check your vehicle.
• Do not operate playing devices if the
power cords or cables are broken, split
or damaged. Place cords and cables
out of the way, so they do not interfere
with the operation of pedals, seats,
compartments or safe driving abilities. •
Do not leave playing devices in your
vehicle during extreme conditions as it
could cause them damage. See your
device's user guide for further
information.
• For your safety, some SYNC 3 functions
are speed-dependent. Their use is
limited to when your vehicle is traveling
at speeds under 3 mph (5 km/h). Make
sure that you review your device's
manual before using it with SYNC 3.
Speed-restricted Features
Some features of this system may be too
difficult to use while your vehicle is moving
so they are restricted from use unless your
vehicle is stationary.
• Screens crowded with information,
such as Point of Interest reviews and
ratings, SiriusXM Traffic and Travel Link
sports scores, movie times or ski
conditions.
• Any action that requires you to use a
keyboard is restricted, such as entering
a navigation destination or editing
information.
• All lists are limited so the user can view
fewer entries (such as phone contacts
or recent phone call entries).
See the following table for more specific
examples. Restricted features
Pairing a Bluetooth phone.
Cellular Phone
Browsing of list entries is limited for phone contacts and
recent phone calls.
Editing the keypad code.
System Functionality
Enabling Valet Mode.
Editing settings while the rear view camera or active park
assist are active.
379
Fusion Energi (CC7) Hybrid Electric Vehicle (HEV)/Plug-In Hybrid Electric Vehicle (PHEV), Canada/United States of America, enUSA, Edition date: 201805, First-Printing SYNC™ 3
Restricted features
Editing Wi-Fi settings.
Wi-Fi
Editing the list of wireless networks.
Connecting to a new Wi-Fi network.
Viewing received text messages.
Text Messages
Using the keyboard to enter a destination.
Navigation
Adding or editing Navigation Favorites entries or Avoid
Areas.
Creating a SYNC Owner Account
Why do I need a SYNC owner account?
• Essential for keeping up with the latest
software and connected features.
• Access to customer support for any
questions you may have.
• Maintain account permissions.
Visit the website to sign up and register. Website
www.owner.ford.com
www.syncmyride.ca
www.syncmaroute.ca
MyFord Mobile ™ with Embedded
Modem For Energi Vehicles (If
Equipped)
Connect to your vehicle using the MyFord
Mobile app on your smartphone. The
embedded modem in your vehicle
communicates with the app and allows
you to start, lock, unlock and locate your
vehicle remotely. The app also connects
you with other vehicle resources like a
parking locator, roadside assistance, dealer
locations and Ford Support. MyFord Mobile is supported by Android and iPhone and it
is available through the App Store and
Google Play. The MyFord mobile app is
available through a free download.
Services included for four years. Text and
data rates apply to usage.
FordPass
™ Connect For Hybrid
Vehicles
(If Equipped)
With a FordPass-equipped vehicle, you can
use FordPass to track your vehicle ’s
location and remotely access vehicle
features such as start, lock and unlock and
vehicle status including fuel level and
approximate mileage. You can also
schedule specific times to remotely start
your vehicle so it is ready to hit the road as
soon as you are. FordPass is available
through a free download via the Apple App
Store® or Google Play ™. Message and
data rates may apply. Services may be
limited by mobile phone network coverage
area.
• FCC: LHJ-FAN
• IC: 2807E-FAN
Updating Your System
You can choose to download the update
onto a USB drive or use Wi-Fi to deliver
automatic updates.
380
Fusion Energi (CC7) Hybrid Electric Vehicle (HEV)/Plug-In Hybrid Electric Vehicle (PHEV), Canada/United States of America, enUSA, Edition date: 201805, First-Printing SYNC™ 3
Less Cost to Properly Maintain Your
Vehicle
Ford Protect extended service plan also
offers a Premium Maintenance Plan that
covers all scheduled maintenance, and
selected wear items. The coverage is
prepaid, so you never have to worry about
the cost of your vehicle
’s maintenance.
Covered maintenance includes:
• Windshield wiper blades.
• Spark plugs.
• The clutch disc (if equipped).
• Brake pads and linings.
• Shock absorbers.
• Struts.
• Engine Belts.
• Engine coolant hoses, clamps and
o-rings.
• Diesel exhaust fluid replenishment (if
equipped).
• Cabin air filter replacement every
20,000 mi (32,000 km) (electric
vehicles only).
Interest Free Finance Options
Just a 10% down payment will provide you
with an affordable, no interest, no fee
payment program allowing you all the
security and benefits Ford Protect
extended service plan has to offer while
paying over time. You are pre-approved
with no credit check or hassles. To learn
more, call our Ford Protect extended
service plan specialists at 800-367-3377.
Ford Protect Extended Service Plan
P.O. Box 321067
Detroit, MI 48232 Ford Protect Extended Service
Plan (CANADA ONLY)
You can get more protection for your
vehicle by purchasing a Ford Protect
extended service plan. Ford Protect
extended service plan is the only service
contract backed by Ford Motor Company
of Canada, Limited. Depending on the plan
you purchase, Ford Protect extended
service plan provides benefits such as:
•
Rental reimbursement.
• Coverage for certain maintenance and
wear items.
• Protection against repair costs after
your New Vehicle Limited Warranty
Coverage expires.
• Roadside Assistance benefits.
There are several Ford Protect extended
service plans available in various time,
distance and deductible combinations.
Each plan is tailored to fit your own driving
needs, including reimbursement for towing
and rental. When you purchase Ford
Protect extended service plan, you receive
added peace-of-mind protection
throughout Canada, the United States and
Mexico, provided by a network of
participating authorized Ford Motor
Company dealers.
Note: Repairs performed outside of
Canada, the United States and Mexico are
not eligible for Ford Protect extended
service plan coverage.
This information is subject to change. For
more information; visit your local Ford of
Canada dealer or www.ford.ca to find the
Ford Protect extended service plan that is
right for you.
469
Fusion Energi (CC7) Hybrid Electric Vehicle (HEV)/Plug-In Hybrid Electric Vehicle (PHEV), Canada/United States of America, enUSA, Edition date: 201805, First-Printing Ford Protect
A
A/C
See: Climate Control......................................... 120
About This Manual...........................................7
ABS See: Brakes............................................................. 177
ABS driving hints See: Hints on Driving With Anti-Lock
Brakes................................................................. 177
Accessories...................................................466 Exterior Style....................................................... 466
Interior Style........................................................ 466
Lifestyle................................................................ 466
Peace of Mind..................................................... 466
Accessories See: Replacement Parts
Recommendation............................................ 12
ACC See: Using Adaptive Cruise Control............199
Active Park Assist.........................................188 Using Active Park Assist.................................. 189
Adjusting the Headlamps.........................267 Horizontal Aim Adjustment........................... 268
Vertical Aim Adjustment................................. 267
Adjusting the Steering Wheel - Vehicles With: Manual Adjustable Steering
Column
............................................................72
Adjusting the Steering Wheel - Vehicles With: Power Adjustable Steering
Column.............................................................71
End of Travel Position.......................................... 71
Memory Feature..................................................... 71
Airbag Disposal
...............................................49
Air Conditioning See: Climate Control......................................... 120
Air Filter See: Changing the Engine Air Filter.............273
Alarm See: Anti-Theft Alarm........................................ 70
Ambient Lighting
............................................82
Adjusting the Brightness................................... 83
Changing the Color.............................................. 83
Switching Ambient Lighting Off..................... 83
Switching Ambient Lighting On...................... 82
Anti-Theft Alarm............................................70 Arming the Alarm................................................. 70
Disarming the Alarm........................................... 70Appendices...................................................489
Apps..................................................................437
........................................................................\
........... 437
SiriusXM Traffic and Travel Link................... 439
At a Glance........................................................15
Audible Warnings and Indicators.............97 Headlamps On Warning Chime...................... 97
Keyless Warning Alert......................................... 97
Parking Brake On Warning Chime.................. 97
Audio Control
...................................................72
Seek, Next or Previous........................................ 73
Audio System
.................................................318
General Information.......................................... 318
Audio Unit - Vehicles With: Sony Audio System/Touchscreen Display..............320
Accessing the Sound Settings....................... 321
Adjusting the Volume........................................ 321
Changing Radio Stations................................. 321
Ejecting the CD.................................................... 321
Inserting a CD....................................................... 321
Switching the Audio Unit On and Off..........321
Using Seek, Fast Forward and Reverse............................................................... 321
Audio Unit - Vehicles With: SYNC..........322 Accessing the Clock Settings........................ 322
Accessing the Media Source Menu.............322
Accessing the Menu.......................................... 322
Accessing the Phone Features...................... 322
Accessing the Sound Settings...................... 322
Adjusting the Volume....................................... 322
Changing Radio Stations................................ 323
Listening to Satellite Radio............................ 323
Listening to the Radio...................................... 323
Menu Structure................................................... 324
Muting the Audio................................................ 323
Playing or Pausing Media................................ 323
Switching the Audio Unit On and Off.........323
Using a Cell Phone............................................ 323
Using Seek, Fast Forward and Reverse............................................................. 324
Using the Display Control............................... 323
Using the Number Block................................. 323
Audio Unit - Vehicles With: Touchscreen Display, Vehicles Without: Sony Audio
System...........................................................319
Adjusting the Volume...................................... 320
Changing Radio Stations................................ 320
Switching the Audio Unit On and Off........320
527
Fusion Energi (CC7) Hybrid Electric Vehicle (HEV)/Plug-In Hybrid Electric Vehicle (PHEV), Canada/United States of America, enUSA, Edition date: 201805, First-Printing Index
Collision, Damage or Fire Event..............233
Guidance for Ford Motor Company Electric
and Hybrid-Electric Vehicles Equipped
With High Voltage Batteries...................... 233
Coolant Check See: Engine Coolant Check............................ 259
Crash Sensors and Airbag Indicator.......48
Creating a MyKey...........................................58
Programming or Changing Configurable
Settings............................................................... 59
Cross Traffic Alert.........................................213 Blocked Sensors.................................................. 215
Switching the System Off and On................215
System Errors....................................................... 215
System Lights, Messages and Audible Alerts................................................................... 215
System Limitations............................................ 215
Using the Cross Traffic Alert System...........213
Cruise Control
..................................................73
Principle of Operation...................................... 198
Type One.................................................................. 73
Type Two.................................................................. 73
Cruise control See: Using Cruise Control................................ 198
Customer Assistance
..................................237
D
Data Recording
..................................................9
Event Data Recording.......................................... 10
Service Data Recording........................................ 9
Daytime Running Lamps.............................79 Type One - Conventional
(Non-Configurable)........................................ 79
Type Two - Configurable................................... 79
Digital Radio
..................................................326
HD Radio Reception and Station
Troubleshooting............................................. 327
Direction Indicators
........................................81
Doors and Locks.............................................62
Driver Alert
.....................................................206
PRINCIPLE OF OPERATION.......................... 206
USING DRIVER ALERT.................................... 206
Driver and Passenger Airbags....................42 Children and Airbags........................................... 43
Proper Driver and Front Passenger Seating Adjustment........................................................ 42
Driver and Passenger Knee Airbags........46 Driving Aids....................................................206
Driving Hints
...................................................226
Driving Through Water................................227
DRL See: Daytime Running Lamps......................... 79
E
Economical Driving.....................................226
EcoSelect.........................................................152
Electric Parking Brake.................................178 Applying the Electric Parking Brake.............178
Automatically Releasing the Electric
Parking Brake................................................... 179
Manually Releasing the Electric Parking Brake................................................................... 178
Releasing the Electric Parking Brake if the Vehicle Battery is Running Out of
Charge................................................................ 179
Electric Vehicle Information.....................419 Charge Settings (Energi Vehicles
Only)................................................................... 419
Power Flow........................................................... 419
Electromagnetic Compatibility.............489
Emission Law
.................................................162
Noise Emissions Warranty, Prohibited
Tampering Acts and Maintenance..........163
Tampering With a Noise Control System............................................................... 162
End User License Agreement..................491 VEHICLE SOFTWARE END USER LICENSE
AGREEMENT (EULA) .................................. 491
Engine Block Heater
....................................146
Using the Engine Block Heater....................... 147
Engine Coolant Check...............................259 Adding Coolant.................................................. 260
Coolant Change................................................. 262
Engine Coolant Temperature Management.................................................. 263
Fail-Safe Cooling............................................... 262
Recycled Coolant................................................ 261
Severe Climates.................................................. 261
Engine Emission Control............................162
Engine Immobilizer See: Passive Anti-Theft System..................... 69
Engine Oil Check
..........................................258
Adding Engine Oil.............................................. 258
Engine Oil Dipstick......................................258
530
Fusion Energi (CC7) Hybrid Electric Vehicle (HEV)/Plug-In Hybrid Electric Vehicle (PHEV), Canada/United States of America, enUSA, Edition date: 201805, First-Printing Index
Engine Specifications................................309
Entertainment..............................................390
AM/FM Radio...................................................... 392
Apps....................................................................... 400
Bluetooth Stereo or USB................................ 399
CD (If equipped)................................................ 398
HD Radio ™ Information (If
Available)........................................................ 395
SiriusXM® Satellite Radio (If Activated)........................................................ 392
Sources................................................................... 391
Supported Media Players, Formats and Metadata Information............................... 400
USB Port.............................................................. 400
Environment......................................................14
EPB See: Electric Parking Brake.............................. 178
Event Data Recording See: Data Recording.............................................. 9
Export Unique Options..................................13
Exterior Mirrors................................................85
Auto-Dimming Feature..................................... 86
Blind Spot Monitor............................................... 87
Fold-Away Exterior Mirrors............................... 86
Heated Exterior Mirrors...................................... 86
Integrated Blind Spot Mirrors.......................... 86
Memory Mirrors.................................................... 86
Power Exterior Mirrors........................................ 85
Power-Folding Mirrors....................................... 86
Puddle Lamps ...................................................... 86
Signal Indicator Mirrors...................................... 86
F
Fastening the Seatbelts...............................33 Rear Inflatable Seatbelt..................................... 35
Seatbelt Locking Modes.................................... 34
Using Seatbelts During Pregnancy................33
Flat Tire Inflation See: Tire Sealant and Inflator Kit.................282
Floor Mats.......................................................227
Fog Lamps - Front See: Front Fog Lamps......................................... 81
Ford Credit
..........................................................11
US Only...................................................................... 11
Ford Protect
..................................................468
Ford Protect Extended Service Plan
(CANADA ONLY).......................................... 469Ford Protect Extended Service Plans (U.S.
Only)................................................................. 468
Front Fog Lamps.............................................81
Front Parking Aid..........................................185 Obstacle Distance Indicator.......................... 186
Front Passenger Sensing System............43
Fuel and Refueling.......................................155
Fuel Consumption.........................................161 Advertised Capacity........................................... 161
Fuel Economy....................................................... 161
Fuel Filler Funnel Location........................157
Fuel Filter
........................................................265
Fuel Quality.....................................................155 Choosing the Right Fuel................................... 155
Fuel Freshness Mode........................................ 156
Fuel Shutoff
...................................................230
Fuses................................................................244
Fuse Specification Chart..........................244
Passenger Compartment Fuse Panel.........251
Power Distribution Box.................................... 244
G
Garage Door Opener See: Universal Garage Door Opener............135
Gauges...............................................................90 Left Information Display................................... 90
Right Information Display................................. 92
Gearbox See: Transmission............................................... 173
General Information on Radio Frequencies....................................................51
Intelligent Access.................................................. 51
General Maintenance Information........470 Multi-point Inspection...................................... 473
Owner Checks and Services.......................... 472
Protecting Your Investment........................... 470
Why Maintain Your Vehicle?......................... 470
Why Maintain Your Vehicle at Your Dealership?..................................................... 470
Getting Assistance Outside the U.S. and Canada.........................................................240
Getting the Services You Need...............237 Away From Home.............................................. 237
Global Opening and Closing......................85 Closing the Windows.......................................... 85
Opening the Windows....................................... 85
531
Fusion Energi (CC7) Hybrid Electric Vehicle (HEV)/Plug-In Hybrid Electric Vehicle (PHEV), Canada/United States of America, enUSA, Edition date: 201805, First-Printing Index
H
Hazard Flashers...........................................230
Headlamp Adjusting See: Adjusting the Headlamps..................... 267
Headlamp Exit Delay
....................................79
Headlamp Removal See: Removing a Headlamp......................... 268
Headrest See: Head Restraints......................................... 126
Head Restraints.............................................126 Adjusting the Head Restraint.......................... 127
Tilting Head Restraints .................................... 128
Heated Exterior Mirrors...............................124
Heated Rear Window..................................124
Heated Seats..................................................132
Heated Steering Wheel................................74
Heating See: Climate Control......................................... 120
High Voltage Battery Cut-Off Switch.............................................................172
High Voltage Battery
...................................166
General Information.......................................... 166
Hill Start Assist..............................................179 Switching the System On and Off...............180
Using Hill Start Assist....................................... 180
Hints on Controlling the Interior Climate..........................................................123
Defogging the Side Windows in Cold Weather............................................................. 123
General Hints........................................................ 123
Quickly Cooling the Interior............................. 123
Quickly Heating the Interior............................ 123
Recommended Settings for Cooling...........123
Recommended Settings for Heating...........123
Hints on Driving With Anti-Lock Brakes.............................................................177
Home Screen................................................383
Hood Lock See: Opening and Closing the Hood..........256
Hybrid Vehicle Frequently Asked Questions......................................................152
Hybrid Vehicle Operation..........................148 Battery:................................................................... 149
Braking:................................................................... 149
Driving:.................................................................... 148
Driving to Optimize Fuel Economy..............149
Engine:.................................................................... 149Starting:.................................................................
148
Stopping:............................................................... 148
Transmission Operation:................................. 148
I
In California (U.S. Only)............................238
Information Display Control.......................74
Information Displays
....................................98
General Information........................................... 98
Information Messages................................107 Active Park............................................................. 107
Adaptive Cruise Control.................................. 108
AdvanceTrac ™.................................................... 108
Airbag..................................................................... 109
Alarm...................................................................... 109
Automatic Engine Shutdown........................ 109
Battery and Charging System (12 volt)..................................................................... 110
Battery and Charging System (High Voltage)............................................................. 110
Blind Spot Information and Cross Traffic Alert System...................................................... 111
Doors and Locks.................................................... 111
Driver Alert.............................................................. 112
Fuel........................................................................\
.... 112
Hill Start Assist..................................................... 113
Keys and Intelligent Access............................. 113
Lane Keeping System........................................ 114
Maintenance.......................................................... 114
MyKey....................................................................... 115
Park Aid................................................................... 116
Park Brake.............................................................. 116
Power Steering...................................................... 117
Pre-Collision Assist............................................. 117
Remote Start......................................................... 117
Seats........................................................................\
. 117
Starting System .................................................. 118
Tire Pressure Monitoring System................... 118
Traction Control................................................... 118
Transmission......................................................... 119
Installing Child Restraints
............................18
Child Seats............................................................... 18
Using Lap and Shoulder Belts.......................... 19
Using Lower Anchors and Tethers for CHildren (LATCH)........................................... 24
Using Tether Straps............................................. 25
Instrument Cluster
........................................90
532
Fusion Energi (CC7) Hybrid Electric Vehicle (HEV)/Plug-In Hybrid Electric Vehicle (PHEV), Canada/United States of America, enUSA, Edition date: 201805, First-Printing Index
Waypoints.............................................................
416
Normal Scheduled Maintenance...........473 Intelligent Oil-Life Monitor............................. 473
Normal Maintenance Intervals..................... 474
O
Oil Change Indicator Reset......................259
Oil Check See: Engine Oil Check...................................... 258
Opening and Closing the Hood..............256 Closing the Hood................................................ 257
Opening the Hood............................................. 256
Ordering Additional Owner's Literature......................................................242
Obtaining a French Owner ’s Manual..........242
Overhead Console........................................142
P
Parking Aids....................................................184
Principle of Operation.......................................184
Passive Anti-Theft System
........................69
SecuriLock® ........................................................... 69
PATS See: Passive Anti-Theft System..................... 69
Pedestrian Alert System
.............................50
Pedestrian Protection..................................50
Perchlorate.........................................................11
Personal Safety System ™
.........................40
How Does the Personal Safety System
Work?.................................................................. 40
Phone..............................................................403 During a Phone Call.......................................... 407
Making Calls....................................................... 406
Pairing Your Cell Phone for the First Time.................................................................. 403
Phone Menu........................................................ 404
Receiving Calls.................................................... 407
Smartphone Connectivity............................. 408
Text Messaging.................................................. 408
Plug-In Hybrid Vehicle Operation..........150 ECO Cruise.............................................................. 151
EV Modes.............................................................. 150
Fuel Freshness..................................................... 152
Low Engine Use.................................................... 151
Plug-in Power Mode and Hybrid Mode.................................................................. 150Post-Crash Alert System
..........................234
Power Door Locks See: Locking and Unlocking............................. 62
Power Seats
....................................................128
10-way power seat............................................. 130
6-way power seat............................................... 129
Power Lumbar..................................................... 130
Power Windows.............................................84 Accessory Delay................................................... 85
Bounce-Back......................................................... 84
One-Touch Down................................................ 84
One-Touch Up...................................................... 84
Window Lock......................................................... 85
Pre-Collision Assist
......................................217
Adjusting Pre-Collision Assist
Settings............................................................. 218
Blocked Sensors................................................. 218
Using the Pre-Collision Assist System........217
Protecting the Environment........................14
R
Rear Parking Aid
...........................................184
Obstacle Distance Indicator........................... 185
Rear Seats.......................................................132
Rear View Camera
.......................................194
Camera Guidelines............................................ 195
Camera System Settings................................ 196
Enhanced Park Aids or Park Pilot.................196
Manual Zoom...................................................... 196
Rear Camera Delay............................................ 197
Using the Rear View Camera System.........195
Rear View Camera See: Rear View Camera................................... 194
Refueling..........................................................158 Fuel Filler Door Manual Override
Lever................................................................... 160
System Warnings............................................... 160
Remote Control
...............................................51
Car Finder................................................................ 54
Intelligent Access Key.......................................... 51
Remote Start......................................................... 55
Replacing the Battery......................................... 53
Sounding the Panic Alarm................................ 54
Using the Key Blade............................................. 52
Remote Start
..................................................124
Automatic Settings............................................ 124
Heated and Cooled Features......................... 125
534
Fusion Energi (CC7) Hybrid Electric Vehicle (HEV)/Plug-In Hybrid Electric Vehicle (PHEV), Canada/United States of America, enUSA, Edition date: 201805, First-Printing Index