2019 FORD FUSION HYBRID CD player

Function
Button
Composers
This button allows you to choose a specific
letter to view within the category you are
browsing.
A-Z Jump
If available, this allows you to browse the
folders and files on your USB device.
Explore Device
USB Port The USB port is on the instrument panel.
This feature allows you to plug in USB
media devices, memory sticks, flash drives
or thumb drives, and charge devices if they
support this feature.
Select this option to play audio from your
USB device.
Apps
The system supports the use of certain
audio apps such as iHeartRadio through a
USB or Bluetooth enabled device.
Each app gives you different on-screen
options depending on the app's content.
See Apps (page 437). Supported Media Players, Formats
and Metadata Information
The system is capable of hosting nearly
any digital media player, including iPod,
iPhone, and most USB drives.
Supported audio formats include MP3,
WMA, WAV, AAC, and FLAC.
Supported audio file extensions include
MP3, WMA, WAV, M4A, M4B, AAC, and
FLAC.
Supported USB file systems include: FAT,
exFAT, and NTFS.
SYNC 3 is also able to organize the media
from your USB device by metadata tags.
Metadata tags, which are descriptive
software identifiers embedded in the
media files, provide information about the
file.
If your indexed media files contain no
information embedded in these metadata
tags, SYNC 3 may classify the empty
metadata tags as unknown.
SYNC 3 is capable of indexing up to
50,000 songs per USB device, for up to 10
devices.
CLIMATE
Touch the climate button on the
touchscreen to access your climate control
features.
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Fusion Energi (CC7) Hybrid Electric Vehicle (HEV)/Plug-In Hybrid Electric Vehicle (PHEV), Canada/United States of America, enUSA, Edition date: 201805, First-Printing SYNC™ 3E229068

Sound Settings
Adjusts the amount the audio system volume increases with speed,
or turns the feature off.
Speed
Compensated
Vol.
Optimizes the sound based on the location of the listeners.
Occupancy Mode
Stereo
Sound Settings
Surround
Your vehicle might not have all of these features.
Media Player
This button is available when a media
device such as a Bluetooth Stereo or USB
device is the active audio source. Pressing
the button allows you to access the
following options for active devices only. Action and Description
Menu Item
For some USB devices, SYNC 3 can adjust the playback speed of
podcasts. When a podcast is playing, you can choose:
Podcast Speed
Faster
Normal
Slower
For some USB devices, SYNC 3 can adjust the playback speed of
audiobooks. When an audiobook is playing, you can choose:
Audiobook Speed
Faster
Normal
Slower
Cover art displays from your device ’s music
files. If no cover art for the files exists on the
device, then the Gracenote Database provides
cover art.
Media Player
Cover Art Priority
The Gracenote Database supplied cover art is
used for your music files. This overrides any
cover art from your device.
Gracenote®
Switches on and off Gracenote® to provide metadata information
such as genre, artist, album.
Gracenote®
Management
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Fusion Energi (CC7) Hybrid Electric Vehicle (HEV)/Plug-In Hybrid Electric Vehicle (PHEV), Canada/United States of America, enUSA, Edition date: 201805, First-Printing SYNC™ 3

USB and Bluetooth Stereo issues
Possible solution
Possible cause
Issue
Disconnect the device from SYNC 3. Try
switching your device off, resetting it or
removing the battery, then reconnect it to
SYNC 3.
Possible device malfunc-
tion.
I am having
trouble
connecting my
device. Make sure you are using the manufacturer's
cable.
Make sure to correctly insert the USB cable
into the device and your vehicle's USB port.
Make sure that the device does not have
an auto-install program or active security
settings.
Make sure your device is unlocked before
connecting it to SYNC 3.
The device has a lock
screen enabled.
Make sure you are not leaving the device in
your vehicle during very hot or cold
temperatures.
This is a device limitation.
SYNC 3 does
not recognize
my device when
I start my
vehicle.
Make sure you connect the device to SYNC
3 and that you have started the media
player on your device.
This is a device-
dependent feature.
Bluetooth audio
does not
stream. The device is not
connected.
Make sure that all song details are popu-
lated.
Your music files may not
contain the correct artist,
song title, album or genre
information.
SYNC 3 does
not recognize
music that is on
my device. Try replacing the corrupt file with a new
version.
The file may be
corrupted.
Some devices require you to change the
USB settings from mass storage to media
transfer protocol class.
The song may have
copyright protection that
does not allow it to play.
Convert the file to a supported format. See
Entertainment (page 390).
The file format is not
supported by SYNC 3.
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Fusion Energi (CC7) Hybrid Electric Vehicle (HEV)/Plug-In Hybrid Electric Vehicle (PHEV), Canada/United States of America, enUSA, Edition date: 201805, First-Printing SYNC™ 3

Voice command issues
Possible solution
Possible cause
Issue
SYNC 3 applies the phonetic pronunciation
rules of the selected language to the names
stored on your media player or USB flash
drive. It is able to make some exceptions
for very popular artist names (for example,
U2) such that you can always use the
English pronunciation for these artists.
You may be saying the
foreign names using the
currently selected
language for SYNC 3.
The SYNC 3
voice control
system is having
trouble recog-
nizing foreign
tracks, artists,
albums, genres
and playlist
names from my
media player or
USB flash drive.
SYNC 3 uses a synthetically generated
voice rather than pre-recorded human
voice.
SYNC 3 uses text-to-
speech voice prompt
technology.
The system
generates voice
prompts and
the pronunci-
ation of some
words may not
be accurate for
my language. SYNC 3 offers several new voice control
features for a wide range of languages.
Dialing a contact name directly from the
phonebook without pre-recording (for
example,
“call John Smith ”) or selecting a
track, artist, album, genre or playlist directly
from your media player (for example, "play
artist Madonna").
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Fusion Energi (CC7) Hybrid Electric Vehicle (HEV)/Plug-In Hybrid Electric Vehicle (PHEV), Canada/United States of America, enUSA, Edition date: 201805, First-Printing SYNC™ 3

General
Possible solution
Possible cause
Issue
SYNC 3 only supports four languages in a
single module for text display, voice control
and voice prompts. The country where you
bought your vehicle dictates the four
languages based on the most popular
languages spoken. If the selected language
is not available, SYNC 3 remains in the
current active language.
SYNC 3 does not support
the currently selected
language for the instru-
ment cluster and inform-
ation and entertainment
display.
The language
selected for the
instrument
cluster and
information and
entertainment
display does not
match the
SYNC 3
SYNC 3 offers several new voice control
features for a wide range of languages.
Dialing a contact name directly from the
phonebook without pre-recording (for
example,
“call John Smith ”) or selecting a
track, artist, album, genre or playlist directly
from your media player (for example, "play
artist Madonna").
language
(phone, USB,
Bluetooth
audio, voice
control and
voice prompts). SYNC 3 System Reset
The system has a System Reset feature that can be performed if the function of a SYNC
3 feature is lost. This reset is intended to restore functionality and will not erase any
information previously stored in the system (such as paired devices, phonebook, call
history, text messages, or user settings). To perform a System Reset, press and hold
the Seek Up (>>|) button while pressing and holding the Radio Power button. After
approximately 5 seconds the screen will go black. Allow 1-2 minutes for the system
reset to complete. You may then resume using the SYNC 3 system.
For additional assistance with SYNC 3
troubleshooting please call or visit the Ford
Website. Ford Support
United States: 1-800-392-3673
Customer Relation-
ship Center
Canada: 1-800-565-3673
owner.ford.com
Website
www.syncmyride.ca
www.syncmaroute.ca
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Engine Specifications................................309
Entertainment..............................................390
AM/FM Radio...................................................... 392
Apps....................................................................... 400
Bluetooth Stereo or USB................................ 399
CD (If equipped)................................................ 398
HD Radio ™ Information (If
Available)........................................................ 395
SiriusXM® Satellite Radio (If Activated)........................................................ 392
Sources................................................................... 391
Supported Media Players, Formats and Metadata Information............................... 400
USB Port.............................................................. 400
Environment......................................................14
EPB See: Electric Parking Brake.............................. 178
Event Data Recording See: Data Recording.............................................. 9
Export Unique Options..................................13
Exterior Mirrors................................................85
Auto-Dimming Feature..................................... 86
Blind Spot Monitor............................................... 87
Fold-Away Exterior Mirrors............................... 86
Heated Exterior Mirrors...................................... 86
Integrated Blind Spot Mirrors.......................... 86
Memory Mirrors.................................................... 86
Power Exterior Mirrors........................................ 85
Power-Folding Mirrors....................................... 86
Puddle Lamps ...................................................... 86
Signal Indicator Mirrors...................................... 86
F
Fastening the Seatbelts...............................33 Rear Inflatable Seatbelt..................................... 35
Seatbelt Locking Modes.................................... 34
Using Seatbelts During Pregnancy................33
Flat Tire Inflation See: Tire Sealant and Inflator Kit.................282
Floor Mats.......................................................227
Fog Lamps - Front See: Front Fog Lamps......................................... 81
Ford Credit
..........................................................11
US Only...................................................................... 11
Ford Protect
..................................................468
Ford Protect Extended Service Plan
(CANADA ONLY).......................................... 469Ford Protect Extended Service Plans (U.S.
Only)................................................................. 468
Front Fog Lamps.............................................81
Front Parking Aid..........................................185 Obstacle Distance Indicator.......................... 186
Front Passenger Sensing System............43
Fuel and Refueling.......................................155
Fuel Consumption.........................................161 Advertised Capacity........................................... 161
Fuel Economy....................................................... 161
Fuel Filler Funnel Location........................157
Fuel Filter
........................................................265
Fuel Quality.....................................................155 Choosing the Right Fuel................................... 155
Fuel Freshness Mode........................................ 156
Fuel Shutoff
...................................................230
Fuses................................................................244
Fuse Specification Chart..........................244
Passenger Compartment Fuse Panel.........251
Power Distribution Box.................................... 244
G
Garage Door Opener See: Universal Garage Door Opener............135
Gauges...............................................................90 Left Information Display................................... 90
Right Information Display................................. 92
Gearbox See: Transmission............................................... 173
General Information on Radio Frequencies....................................................51
Intelligent Access.................................................. 51
General Maintenance Information........470 Multi-point Inspection...................................... 473
Owner Checks and Services.......................... 472
Protecting Your Investment........................... 470
Why Maintain Your Vehicle?......................... 470
Why Maintain Your Vehicle at Your Dealership?..................................................... 470
Getting Assistance Outside the U.S. and Canada.........................................................240
Getting the Services You Need...............237 Away From Home.............................................. 237
Global Opening and Closing......................85 Closing the Windows.......................................... 85
Opening the Windows....................................... 85
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Last Settings.........................................................
125
Removing a Headlamp.............................268
Repairing Minor Paint Damage...............279
Replacement Parts Recommendation........................................12
Collision Repairs.................................................... 12
Scheduled Maintenance and Mechanical Repairs.................................................................. 12
Warranty on Replacement Parts..................... 12
Replacing a Lost Key or Remote Control............................................................56
Reporting Safety Defects (Canada Only)..............................................................242
Reporting Safety Defects (U.S. Only)..............................................................242
Roadside Assistance..................................229
Vehicles Sold in Canada: Getting Roadside
Assistance....................................................... 230
Vehicles Sold in Canada: Roadside Assistance Program Coverage................230
Vehicles Sold in Canada: Using Roadside Assistance....................................................... 230
Vehicles Sold in the United States: Getting Roadside Assistance................................... 229
Vehicles Sold in the United States: Using Roadside Assistance................................... 229
Roadside Emergencies
..............................229
Running-In See: Breaking-In................................................. 226
Running Out of Fuel
.....................................157
Adding Fuel From a Portable Fuel
Container........................................................... 157
Filling a Portable Fuel Container................... 157
S
Safety Canopy ™
.............................................47
Safety Precautions.......................................155
Satellite Radio..............................................328 Satellite Radio Electronic Serial Number
(ESN)................................................................ 329
Satellite Radio Reception Factors...............329
SiriusXM Satellite Radio Service.................. 329
Troubleshooting................................................. 330
Scheduled Maintenance Record...........478
Scheduled Maintenance
...........................470
Seatbelt Extension........................................39
Seatbelt Height Adjustment......................36 Seatbelt Reminder.........................................37
Belt-Minder™......................................................... 37
Seatbelts...........................................................32 Principle of Operation......................................... 32
Seatbelt Warning Lamp and Indicator Chime...............................................................37
Conditions of operation..................................... 37
Seats.................................................................126
Security..............................................................69
Settings..........................................................440 911 Assist............................................................... 445
Ambient Lighting................................................ 451
Bluetooth.............................................................. 442
Clock....................................................................... 442
Display................................................................... 453
General.................................................................. 449
Media Player......................................................... 441
Mobile Apps........................................................ 448
Navigation............................................................ 446
Phone
..................................................................... 442
Radio...................................................................... 445
Sound.................................................................... 440
Valet Mode........................................................... 453
Vehicle.................................................................... 451
Voice Control....................................................... 453
Wi-Fi and Hotspot............................................ 450
Side Airbags
.....................................................45
Side Sensing System..................................186 Obstacle Distance Indicator........................... 187
Sitting in the Correct Position..................126
Snow Chains See: Using Snow Chains................................. 303
Special Notices................................................12 New Vehicle Limited Warranty......................... 12
On Board Diagnostics Data Link Connector............................................................ 13
Special Instructions.............................................. 12
Special Operating Conditions Scheduled Maintenance...............................................477
Exceptions............................................................ 478
Speed Control See: Cruise Control............................................ 198
Stability Control............................................182 Principle of Operation....................................... 182
Starting a Hybrid Electric Vehicle System...........................................................144
Automatic Shutdown....................................... 145
Fast Restart.......................................................... 144
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U
Under Hood Overview................................257
Unique Driving Characteristics................148
Universal Garage Door Opener...............135
HomeLink Wireless Control System............135
USB Port...........................................................331
Using Adaptive Cruise Control................199 Automatic Cancellation.................................. 202
Blocked Sensor.................................................. 204
Canceling the Set Speed................................ 202
Changing the Set Speed................................. 202
Detection Issues................................................ 203
Following a Vehicle............................................ 201
Following a Vehicle to a Complete Stop.................................................................... 201
Hilly Condition Usage....................................... 203
Overriding the Set Speed............................... 202
Park Brake Application.................................... 203
Resuming the Set Speed................................ 202
Setting the Adaptive Cruise Speed............200
Setting the Adaptive Cruise Speed When Your Vehicle is Stationary......................... 200
Setting the Gap Distance................................ 201
Switching Adaptive Cruise Control Off...................................................................... 203
Switching Adaptive Cruise Control On......................................................................\
.200
Switching to ECO Cruise................................. 205
Switching to Normal Cruise Control..........205
System Not Available...................................... 204
Using Cruise Control...................................198 Canceling the Set Speed................................. 199
Changing the Set Speed................................. 198
Resuming the Set Speed................................. 199
Setting the Cruise Speed................................ 198
Switching Cruise Control Off......................... 199
Switching Cruise Control On.......................... 198
Switching to ECO Cruise.................................. 199
Using MyKey With Remote Start Systems..........................................................60
Using Snow Chains
.....................................303
Using Stability Control...............................183
Using Summer Tires...................................303
Using SYNC™ With Your Media Player.............................................................353
Accessing Your USB Song Library................357 Bluetooth Devices and System
Settings............................................................ 359
Connecting Your Digital Media Player to the USB Port........................................................... 353
Media Menu Features...................................... 356
Media Voice Commands................................ 354
USB 2
...................................................................... 359
Voice Commands for Audio Sources.........360
Using SYNC™ With Your Phone............336 Accessing Features through the Phone
Menu................................................................... 341
Accessing Your Phone Settings................... 344
Bluetooth Devices............................................. 345
Making Calls........................................................ 340
Pairing a Phone for the First Time...............337
Pairing Subsequent Phones.......................... 338
Phone Options during an Active Call.........340
Phone Voice Commands................................ 338
Receiving Calls................................................... 340
System Settings................................................. 346
Text Messaging................................................... 342
Using Traction Control
.................................181
Switching the System Off................................ 181
System Indicator Lights and Messages........................................................... 181
Using a Switch...................................................... 181
Using the Information Display Controls.............................................................. 181
Using Voice Recognition...........................334 Audio Voice Commands................................. 385
Climate Voice Commands............................. 386
Initiating a Voice Session................................ 334
Mobile App Voice Commands...................... 389
Navigation Voice Commands....................... 387
Phone Voice Commands............................... 386
SiriusXM Traffic and Travel Link Voice Commands..................................................... 389
System Interaction and Feedback..............335
Voice Settings Commands............................ 390
Utilizing the Mediation/Arbitration Program (Canada Only)........................240
V
Vehicle Care
...................................................274
General Information.......................................... 274
Vehicle Certification Label........................312
Vehicle Identification Number..................311
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Fusion Energi (CC7) Hybrid Electric Vehicle (HEV)/Plug-In Hybrid Electric Vehicle (PHEV), Canada/United States of America, enUSA, Edition date: 201805, First-Printing Index