Towing
Towing a Trailer
............................................225
Towing the Vehicle on Four Wheels .....
225
Driving Hints
Breaking-In ....................................................
226
Economical Driving ....................................
226
Driving Through Water ..............................
227
Floor Mats ......................................................
227
Roadside Emergencies
Roadside Assistance .................................
229
Hazard Flashers ..........................................
230
Fuel Shutoff ..................................................
230
Jump Starting the Vehicle ........................
231
Collision, Damage or Fire Event .............
233
Post-Crash Alert System .........................
234
Transporting the Vehicle ..........................
235
Towing Points ...............................................
235
Customer Assistance
Getting the Services You Need ..............
237
In California (U.S. Only) ...........................
238
The Better Business Bureau (BBB) Auto Line Program (U.S. Only) ....................
239
Utilizing the Mediation/Arbitration Program (Canada Only) ......................
240
Getting Assistance Outside the U.S. and Canada .......................................................
240
Ordering Additional Owner's Literature ........................................................................\
242
Reporting Safety Defects (U.S. Only) ........................................................................\
242
Reporting Safety Defects (Canada Only) ........................................................................\
242
Fuses
Fuse Specification Chart .........................
244
Changing a Fuse .........................................
254Maintenance
General Information
..................................
256
Opening and Closing the Hood .............
256
Under Hood Overview ...............................
257
Engine Oil Dipstick .....................................
258
Engine Oil Check .........................................
258
Oil Change Indicator Reset .....................
259
Engine Coolant Check ..............................
259
Automatic Transmission Fluid Check ........................................................................\
263
Brake Fluid Check .......................................
264
Washer Fluid Check ...................................
264
Fuel Filter .......................................................
265
Changing the 12V Battery ........................
265
Checking the Wiper Blades .....................
267
Changing the Wiper Blades ....................
267
Adjusting the Headlamps ........................
267
Removing a Headlamp ............................
268
Changing a Bulb ..........................................
270
Changing the Engine Air Filter ................
273
Vehicle Care
General Information ...................................
274
Cleaning Products ......................................
274
Cleaning the Exterior .................................
274
Waxing ............................................................
276
Cleaning the Engine ...................................
276
Cleaning the Windows and Wiper Blades ........................................................................\
276
Cleaning the Interior ...................................
277
Cleaning the Instrument Panel and Instrument Cluster Lens .......................
277
Cleaning Leather Seats ............................
278
Repairing Minor Paint Damage ..............
279
Cleaning the Wheels ..................................
279
Vehicle Storage ............................................
279
Body Styling Kits ..........................................
281
Wheels and Tires
General Information ..................................
282
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Lane Keeping System
Action
Message
The system has malfunctioned. Contact an authorized dealer
as soon as possible.
Lane Keeping Sys.
Malfunction Service Required
The system has detected a condition that has caused the
system to be temporarily unavailable.
Front Camera Tempor-
arily Not Available
The system has detected a condition that requires you to
clean the windshield in order for it to operate properly.
Front Camera Low Visib-
ility Clean Screen
The system has malfunctioned. Contact an authorized dealer
as soon as possible.
Front Camera Malfunc-
tion Service Required
The system requests the driver to keep their hands on the
steering wheel.
Keep Hands on Steering
Wheel
Maintenance Action
Message
Stop your vehicle as soon as safely possible and turn off the
engine. Check the oil level. If the warning stays on or continues
to come on with your engine running, contact an authorized
dealer as soon as possible.
Low Engine Oil Pressure
The engine oil life remaining is 10% or less.
Change Engine Oil Soon
The oil life left is at 0%.
Oil Change Required
The brake fluid level is low, inspected the brake system
immediately. See Brake Fluid Check (page 264).
Brake Fluid Level Low
The brake system needs servicing. Stop your vehicle in a safe
place. Contact an authorized dealer.
Check Brake System
The engine coolant temperature is excessively high. See
Engine Coolant Check
(page 259).
Engine Coolant Over
Temperature
The motor electronics are overheating. Stop your vehicle as
soon as safely possible, turn off your vehicle and let it cool. If
the warning stays on or continues to come on, contact an
authorized dealer as soon as possible.
Motor Coolant Over
Temperature
The engine has reduced power to help reduce high engine
temperature.
Power Reduced to
Lower Engine Temp
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Note:
An oil change is not required but gives
you the option of not running a low engine
use cycle. Resetting the oil life monitoring
system will suspend the low engine use
mode.
Fuel Freshness
See Fuel Quality (page 155).
ECOSELECT
(If Equipped)
EcoSelect is a drive mode for non plug-in
vehicles designed to offer the best possible
fuel economy with tradeoffs in vehicle
performance and comfort. To switch EcoSelect on, press
the
ECO button.
A graphic displays on your information
display when EcoSelect is on.
Your vehicle will remember the last
selected mode whenever you start your
vehicle.
EcoSelect allows your vehicle to operate
more efficiently. You will notice:
• Less aggressive cooling.
• Softer acceleration.
• Increased deceleration when coasting.
• Changes in engine behavior.
• ECO cruise control activation.
HYBRID VEHICLE FREQUENTLY ASKED QUESTIONS Answer
Question
The high voltage battery is electrically isol-ated from the rest of the vehicle when the
key is off. When you switch the key on, high voltage contactors inside the battery are
closed to make the electricity available to the motor and generator and enable the
vehicle to drive. The clicks are the sound of these contactors as they close and open during start up and shut down.
What are the series of clicks from the cargo
area when I first turn the key in the ignition?
The vehicle's computer will determine if an
engine start is required at key-on. Silent keystart will start the engine if it is necessaryfor cabin heating, windshield defrost, or if the outside temperature is low.
Why does the engine sometimes start at
key-on?
There are several reasons the engine stayson for an extended amount of time when
you first start it. One common reason is to
make sure that the emissions components are warm enough to minimize tailpipe
emissions. As the climate gets cooler, this engine-on time is extended.
Why does it take a long time before the
engine shuts down?
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Answer
Question
The engine is required to turn on above thisspeed to protect the transmission hard- ware.
Why does my engine never shut down
above 85 mph (137 km/h)
In order to make sure that the climate
control system can begin heating the cabin or defrosting the windshield as soon as a driver requests it, the engine coolant
temperature has to be kept sufficiently hot. Keeping the engine on is required to main- tain the correct coolant temperature.
Why does my engine stay on when it is
extremely cold outside?
Your vehicle's engine and transmission aredesigned to deliver the power you need atthe most efficient engine speed. This may be higher than expected during heavy
accelerations, and may fluctuate when
driving at a steady speed. These are charac- teristics of the Atkinson engine cycle and the transmission technology that helpmaximize your hybrid's fuel economy.
Why does my engine rev up so high some-
times when I accelerate?
The fan noise comes from a fan located
next to the high voltage battery pack. This fan turns on when the battery requires
cooling air. The fan speed, and associated noise level, will change according to theamount of cooling required to maintain
good performance. Maintaining the battery temperature at optimal conditions also
prolongs the useful life of the battery and helps to achieve better fuel economy.
What is the fan noise I hear from the rear
of my hybrid?
Change the engine oil every 10,000 mi
(16,000 km) or once per year under normal operating conditions.
What is the engine oil change service
interval?
Your hybrid vehicle can use E15 (15%
ethanol, 85% gasoline) fuel, but you may notice slightly reduced fuel economy
because ethanol contains less energy per
gallon than gasoline. Your hybrid vehicle is not designed to use E85 (85% ethanol).
Can I put E15 or E85 in my vehicle, and how
will it affect my fuel economy?
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1. Remove the filler cap.
2. Add engine oil that meets the Ford
specifications. See Capacities and
Specifications (page 309).
3. Replace the filler cap. Turn it until you feel a strong resistance.
OIL CHANGE INDICATOR
RESET
Use the information display controls on
the steering wheel to reset the oil change
indicator.
From the main menu scroll to: Action and description
Message
Press the right arrow button,
then from this menu scroll
to the following message.
Settings
Press the right arrow button,
then from this menu scroll
to the following message.
Vehicle
Press the right arrow button,
then from this menu scroll
to the following message.
Oil Life
Press and hold the
OK
button until the instrument
cluster displays the
following message.
Hold OK to
Reset
Reset Successful
When the oil change indic-
ator resets the instrument
cluster displays 100%.
Remaining Life
{00}% Action and description
Message
If the instrument cluster
displays one of the following
messages, repeat the
process.
Not Reset
Reset Cancelled
ENGINE COOLANT CHECK WARNING:
Never remove the
coolant reservoir cap when the engine is
running or hot. WARNING: Do not put coolant in the
windshield washer reservoir. If sprayed on
the windshield, coolant could make it
difficult to see through the windshield. WARNING:
To reduce the risk of
personal injury, make sure the engine is
cool before unscrewing the coolant
pressure relief cap. The cooling system is
under pressure. Steam and hot liquid can
come out forcefully when you loosen the
cap slightly. WARNING:
Do not add coolant
further than the MAX mark.
Your vehicle has two separate cooling
systems. One for cooling the engine and a
separate system for cooling the inverter
system controller that is specific to the
hybrid operating system. The two systems
operate similarly, with the inverter system
controller cooling system generally
operating at a lower temperature and
pressure.
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•
Cover interior trim to prevent fading.
• Keep all rubber parts free from oil and
solvents.
Engine
• Change the engine oil and filter prior to
storage because used engine oil
contains contaminates which may
cause engine damage.
• Start the engine every 15 days for a
minimum of 15 minutes. Run at fast idle
with the climate controls set to defrost
until the engine reaches normal
operating temperature.
• With your foot on the brake, shift
through all the gears while the engine
is running.
• We recommend that you change the
engine oil before you use your vehicle
again.
Fuel System
• Fill the fuel tank with high-quality fuel
until the first automatic shutoff of the
fuel pump nozzle.
Cooling System
• Protect against freezing temperatures.
• When removing your vehicle from
storage, check coolant fluid level.
Confirm that there are no cooling
system leaks and that fluid is at the
recommended level.
12V Battery
• Check and recharge as necessary. Keep
connections clean.
• If storing your vehicle for more than 30
days without recharging the battery,
we recommend that you disconnect
the battery cables to maintain battery
charge for quick starting. Note:
It is necessary to reset memory
features if you disconnect the battery
cables.
We recommend the following options for
your plug-in vehicle:
• Leave your vehicle plugged in. The 12V
battery maintains power if left plugged
in. However, this periodically uses
electricity from the household outlet.
• Connect a battery charger to your 12V
battery and leave it on a continuous,
slow charge.
• Disconnect the 12V battery. If your 12V
battery is located in the luggage
compartment, do not fully shut the
luggage compartment after
disconnecting the 12V battery. Only
leave the luggage compartment open
if your vehicle is stored in a locked
location.
Brakes
• Make sure the brakes and parking brake
release fully.
Tires
• Maintain recommended air pressure.
Miscellaneous
• Make sure you cover all linkages,
cables, levers and pins under your
vehicle with grease to prevent rust.
• Move vehicles at least 25 ft (7.5 m)
every 15 days to lubricate working parts
and prevent corrosion.
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CAPACITIES AND SPECIFICATIONS
Capacities
WARNING: The air conditioning refrigerant system contains refrigerant under high
pressure. Only qualified personnel should service the air conditioning refrigerant system.
Opening the air conditioning refrigerant system can cause personal injury. Capacity
Item
4.5 qt (4.3 L)
Engine oil (with oil filter).
8.9 qt (8.4 L)
Engine coolant (hybrid).
9.0 qt (8.5 L)
Engine coolant (plug-in hybrid).
1.1 qt (1 L)
Inverter system controller coolant.
Between MIN/MAX on brake fluid reservoir
Brake fluid.
4.8 qt (4.5 L)1
Automatic transmission fluid.
Fill as required
Windshield washer fluid.
14.0 gal (53 L)
Fuel tank.
18 oz (0.51 kg)
A/C refrigerant (U.S. and Canada).
20 oz (0.567 kg)
A/C refrigerant (Mexico).
5.24 fl oz (155 ml)
A/C refrigerant compressor oil.
1 Approximate dry fill capacity. Actual amount may vary during fluid changes.
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Ford Motor Company has recommended
maintenance intervals for various parts
and component systems based upon
engineering testing. Ford Motor Company
relies upon this testing to determine the
most appropriate mileage for replacement
of oils and fluids to protect your vehicle at
the lowest overall cost to you and
recommends against maintenance
schedules that deviate from the scheduled
maintenance information.
We strongly recommend the use of only
genuine Ford, Motorcraft or
Ford-authorized re-manufactured
replacement parts engineered for your
vehicle.
Fusion Full Hybrid
Your vehicle is equipped with the
Intelligent Oil-Life Monitor system, which
displays a message in the information
display at the proper oil change interval.
This interval may be up to one year or
10,000 mi (16,000 km).
A message appears in the information
display when it is time for an oil change.
Make sure you perform the oil change
within two weeks or
500 mi (800 km)of
the message appearing. Make sure you
reset the oil monitoring system after each
oil change. See
Oil Change Indicator
Reset (page 259).
If your information display resets
prematurely, becomes inoperative or the
vehicle battery becomes discharged or
disconnected, the oil monitoring system
resets to 100% oil life. You should change
your engine oil one year or
10,000 mi
(16,000 km)from the previous oil change.
Never exceed one year or 10,000 mi
(16,000 km)between oil change intervals. Fusion Energi Plug-in Hybrid
Your vehicle is equipped with the
Intelligent Oil-Life Monitor system, which
displays a message in the information
display at the proper oil change interval.
This interval may be up to two years or
20,000 mi (32,000 km)
.
A message appears in the information
display when it is time for an oil change.
Make sure you perform the oil change
within two weeks or
500 mi (800 km)of
the message appearing. Make sure you
reset the Intelligent Oil-Life Monitor after
each oil change. See
Oil Change
Indicator Reset (page 259).
If your information display resets
prematurely or becomes inoperative, you
should perform the oil change interval at
six months or
5,000 mi (8,000 km)from
your last oil change. Never exceed two
years or
20,000 mi (32,000 km)between
oil change intervals.
Additives and Chemicals
This owner's manual and the Ford
Workshop Manual list the recommended
additives and chemicals for your vehicle.
We do not recommend using chemicals or
additives not approved by us as part of
your vehicle ’s normal maintenance. Please
consult your warranty information.
Oils, Fluids and Flushing
In many cases, fluid discoloration is a
normal operating characteristic and, by
itself, does not necessarily indicate a
concern or that the fluid needs to be
changed. However, a qualified expert, such
as the factory-trained technicians at your
dealership, should inspect discolored fluids
that also show signs of overheating or
foreign material contamination
immediately.
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