Towing
Towing a Trailer
............................................225
Towing the Vehicle on Four Wheels .....
225
Driving Hints
Breaking-In ....................................................
226
Economical Driving ....................................
226
Driving Through Water ..............................
227
Floor Mats ......................................................
227
Roadside Emergencies
Roadside Assistance .................................
229
Hazard Flashers ..........................................
230
Fuel Shutoff ..................................................
230
Jump Starting the Vehicle ........................
231
Collision, Damage or Fire Event .............
233
Post-Crash Alert System .........................
234
Transporting the Vehicle ..........................
235
Towing Points ...............................................
235
Customer Assistance
Getting the Services You Need ..............
237
In California (U.S. Only) ...........................
238
The Better Business Bureau (BBB) Auto Line Program (U.S. Only) ....................
239
Utilizing the Mediation/Arbitration Program (Canada Only) ......................
240
Getting Assistance Outside the U.S. and Canada .......................................................
240
Ordering Additional Owner's Literature ........................................................................\
242
Reporting Safety Defects (U.S. Only) ........................................................................\
242
Reporting Safety Defects (Canada Only) ........................................................................\
242
Fuses
Fuse Specification Chart .........................
244
Changing a Fuse .........................................
254Maintenance
General Information
..................................
256
Opening and Closing the Hood .............
256
Under Hood Overview ...............................
257
Engine Oil Dipstick .....................................
258
Engine Oil Check .........................................
258
Oil Change Indicator Reset .....................
259
Engine Coolant Check ..............................
259
Automatic Transmission Fluid Check ........................................................................\
263
Brake Fluid Check .......................................
264
Washer Fluid Check ...................................
264
Fuel Filter .......................................................
265
Changing the 12V Battery ........................
265
Checking the Wiper Blades .....................
267
Changing the Wiper Blades ....................
267
Adjusting the Headlamps ........................
267
Removing a Headlamp ............................
268
Changing a Bulb ..........................................
270
Changing the Engine Air Filter ................
273
Vehicle Care
General Information ...................................
274
Cleaning Products ......................................
274
Cleaning the Exterior .................................
274
Waxing ............................................................
276
Cleaning the Engine ...................................
276
Cleaning the Windows and Wiper Blades ........................................................................\
276
Cleaning the Interior ...................................
277
Cleaning the Instrument Panel and Instrument Cluster Lens .......................
277
Cleaning Leather Seats ............................
278
Repairing Minor Paint Damage ..............
279
Cleaning the Wheels ..................................
279
Vehicle Storage ............................................
279
Body Styling Kits ..........................................
281
Wheels and Tires
General Information ..................................
282
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Tire Sealant and Inflator Kit
...................282
Tire Care .........................................................
288
Using Summer Tires ..................................
303
Using Snow Chains ....................................
303
Tire Pressure Monitoring System .........
303
Technical Specifications ..........................
307
Capacities and Specifications
Engine Specifications ...............................
309
Motorcraft Parts ..........................................
310
Vehicle Identification Number .................
311
Vehicle Certification Label .......................
312
Transmission Code Designation ............
312
Capacities and Specifications ................
313
Bulb Specification Chart ...........................
317
Audio System
General Information ...................................
318
Audio Unit - Vehicles With: Touchscreen Display, Vehicles Without: Sony Audio
System ........................................................
319
Audio Unit - Vehicles With: Sony Audio System/Touchscreen Display ...........
320
Audio Unit - Vehicles With: SYNC .........
322
Digital Radio .................................................
326
Satellite Radio .............................................
328
USB Port ..........................................................
331
Media Hub ......................................................
331
SYNC™
General Information ..................................
332
Using Voice Recognition ..........................
334
Using SYNC™ With Your Phone ...........
336
SYNC™ Applications and Services ......
348
Using SYNC™ With Your Media Player ........................................................................\
353
SYNC™ Troubleshooting ........................
362SYNC™ 3
General Information
..................................
370
Home Screen ...............................................
383
Using Voice Recognition ..........................
384
Entertainment .............................................
390
Climate ..........................................................
400
Phone .............................................................
403
Navigation ....................................................
409
Electric Vehicle Information ....................
419
Apps .................................................................
437
Settings .........................................................
440
SYNC™ 3 Troubleshooting .....................
454
Accessories
Accessories ..................................................
466
Ford Protect
Ford Protect .................................................
468
Scheduled Maintenance
General Maintenance Information ......
470
Normal Scheduled Maintenance ..........
473
Special Operating Conditions Scheduled Maintenance .............................................
477
Scheduled Maintenance Record ..........
478
Appendices
Electromagnetic Compatibility ............
489
End User License Agreement .................
491
Type Approvals .............................................
517
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The daytime running lamps turn on when:
1. The lamps are on in the information
display.
2. Switching the ignition on.
3. The transmission is not in park (P) for vehicles with automatic transmissions,
or releasing the parking brake for
vehicles with manual transmissions.
4. The lighting control is in the autolamps
position.
5. The headlamps are off.
The other lighting control switch positions
do not turn on the daytime running lamps.
If the daytime running lamps are off in the
information display, the lamps stay off in
all switch positions.
AUTOMATIC HIGH BEAM
CONTROL (If Equipped) WARNING:
The system does not
relieve you of your responsibility to drive
with due care and attention. You may need
to override the system if it does not turn
the high beams on or off.
The system turns on high beams if it is dark
enough and no other traffic is present. If it
detects an approaching vehicle ’s
headlamps or tail lamps, or street lighting
ahead, the system turns off high beams
before they can distract other road users.
Low beams remain on.
Note: The system may not operate properly
if the sensor is blocked. Keep the windshield
free from obstruction or damage.
Note: The system may not operate properly
in cold or inclement conditions. You can
switch on the high beams by overriding the
system. Note:
If the system detects a blockage, for
example bird droppings, bug splatter, snow
or ice, the system goes into low beam mode
until you clear the blockage. A message may
appear in the information display if the
camera is blocked.
Note: Using much larger tires or equipping
vehicle accessories such as snowplows can
modify your vehicle's ride height and
degrade automatic high beam control
performance.
A camera sensor, centrally mounted
behind the windshield of your vehicle,
continuously monitors conditions to turn
the high beams on and off.
Once the system is active, the high beams
turn on if:
• The ambient light level is low enough.
• There is no traffic in front of your
vehicle.
• The vehicle speed is greater than
approximately
32 mph (51 km/h).
The system turns the high beams off if:
• The ambient light level is high enough
that high beams are not required.
• The system detects an approaching
vehicle's headlamps or tail lamps.
• The vehicle speed falls below
approximately
27 mph (44 km/h).
• The system detects severe rain, snow
or fog.
• The camera is blocked.
Switching the System On and Off
Switch the system on using the information
display. See Information Displays (page
98
).
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Starting System
Action
Message
A reminder to apply the brake when starting your vehicle.
To START Press Brake
The starter has exceeded its cranking time in attempting to
start your vehicle.
Cranking Time Exceeded
The starter is attempting to start your vehicle.
Engine Start Pending
Please Wait
The system has cancelled the pending start.
Pending Start Cancelled
Tire Pressure Monitoring System Action
Message
One or more tires on your vehicle has low tire pressure. See
Tire Pressure Monitoring System (page 303).
Tire Pressure Low
The tire pressure monitoring system is malfunctioning. If the
warning stays on or continues to come on, contact an
authorized dealer. See
Tire Pressure Monitoring System
(page 303).
Tire Pressure Monitor
Fault
A tire pressure sensor is malfunctioning or your spare tire is in
use. For more information on how the system operates under
these conditions, See
Tire Pressure Monitoring System
(page 303). If the warning stays on or continues to come on,
contact an authorized dealer as soon as possible.
Tire Pressure Sensor
Fault
Traction Control Action
Message
The status of the traction control system after you switched
it off or on. See
Using Traction Control (page 181).
Traction Control Off/On
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Low:
Low (L) is designed to mimic the enhanced
engine braking available in non-hybrid
vehicles. Low gear will produce high engine
speeds to provide necessary engine
braking. This is normal and will not damage
your vehicle. In low gear, the gas engine
will remain on more often than in drive (D).
Reverse:
In reverse (R), vehicle speed is limited to
22 mph (35 km/h).
Battery:
Your hybrid is equipped with a high voltage
battery. A cool battery maintains battery
life and provides the best possible
performance. The high voltage battery is
cooled by cabin air drawn from vent holes
in the trim panels behind the rear seats.
Avoid placing objects at the vent holes that
block airflow to the high voltage battery.
Engine:
The engine speed in your hybrid is not
directly tied to your vehicle speed. Your
vehicle's engine and transmission are
designed to deliver the power you need at
the most efficient engine speed. During
heavy accelerations, your hybrid may reach
high engine speeds (up to 6000 RPM).
In prolonged mountainous driving, you may
see the engine speed changing without
your input. This is intentional and maintains
the battery charge level. You may also
notice during extended downhill driving
that your engine continues to run instead
of shutting off.
During this engine braking, the engine stays
on, but it is not using any fuel. You may also
hear a slight whine or whistle when
operating your vehicle. This is the normal
operation of the electric generator in the
hybrid system. During certain events (such as vehicle
servicing) your low voltage 12-volt battery
may become disconnected or disabled.
Once the battery is reconnected and after
driving the vehicle, the engine may
continue to operate for three to five
seconds after the key is turned to off. This
is a normal condition.
Braking:
Your hybrid is equipped with standard
hydraulic braking and regenerative braking.
Regenerative braking is performed by your
transmission and it captures brake energy
and stores it in your high voltage battery.
Driving to Optimize Fuel Economy
Note:
Having your engine running is not
always an indication of inefficiency. In some
cases, it is actually more efficient than
driving in electric mode.
Your fuel economy should improve
throughout your hybrid's break-in period.
As with any vehicle, your driving habits and
accessory usage can significantly impact
your fuel economy. For best results, keep
in mind these tips:
• Keep the tires properly inflated and
only use the recommended size.
• Aggressive driving increases the
amount of energy required to move
your vehicle. In general, you can
achieve better fuel economy with mild
to moderate acceleration and
deceleration. Moderate braking is
particularly important since it allows
you to maximize the energy captured
by the regenerative braking system.
Additional Tips:
• Do not carry extra loads.
• Be mindful of adding external
accessories that may increase
aerodynamic drag.
• Observe posted speed limits.
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4. When the transmission selector
indicator is still flashing, release the
override switch to shift from park (P)
to neutral (N).
5. Your vehicle remains in Stay in Neutral
mode for wrecker towing purposes or
can be shifted to the desired gear and
driven (if possible).
6. Release the parking brake.
If Your Vehicle Gets Stuck In Mud
or Snow
Note: Do not rock the vehicle if the engine
is not at normal operating temperature or
damage to the transmission may occur.
Note: Do not rock the vehicle for more than
a minute or damage to the transmission and
tires may occur, or the engine may overheat.
If your vehicle gets stuck in mud or snow,
it may be rocked out by shifting between
forward and reverse gears, stopping
between shifts in a steady pattern. Press
lightly on the accelerator in each gear.
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PRINCIPLE OF OPERATION
WARNING: Vehicle modifications
involving braking system, aftermarket roof
racks, suspension, steering system, tire
construction and wheel and tire size may
change the handling characteristics of your
vehicle and may adversely affect the
performance of the electronic stability
control system. In addition, installing any
stereo loudspeakers may interfere with
and adversely affect the electronic stability
control system. Install any aftermarket
stereo loudspeaker as far as possible from
the front center console, the tunnel, and
the front seats in order to minimize the risk
of interfering with the electronic stability
control sensors. Reducing the
effectiveness of the electronic stability
control system could lead to an increased
risk of loss of vehicle control, vehicle
rollover, personal injury and death. WARNING:
Remember that even
advanced technology cannot defy the laws
of physics. It’ s always possible to lose
control of a vehicle due to inappropriate
driver input for the conditions. Aggressive
driving on any road condition can cause
you to lose control of your vehicle
increasing the risk of personal injury or
property damage. Activation of the
electronic stability control system is an
indication that at least some of the tires
have exceeded their ability to grip the road;
this could reduce the operator ’s ability to
control the vehicle potentially resulting in
a loss of vehicle control, vehicle rollover,
personal injury and death. If your electronic
stability control system activates, SLOW
DOWN.
The system automatically turns on each
time you switch the ignition on. If a fault occurs in either the stability
control or the traction control system, you
may experience the following conditions:
•
The stability and traction control light
illuminates steadily.
• The stability control and traction
control systems do not enhance your
vehicle's ability to maintain traction of
the wheels.
If a driving condition activates either the
stability control or the traction control
system you may experience the following
conditions:
• The stability and traction control light
flashes.
• Your vehicle slows down.
• Reduced engine power.
• A vibration in the brake pedal.
• The brake pedal is stiffer than usual.
• If the driving condition is severe and
your foot is not on the brake, the brake
pedal may move as the system applies
higher brake force.
The stability control system has several
features built into it to help you maintain
control of your vehicle:
Electronic Stability Control
The system enhances your vehicle ’s ability
to prevent skids or lateral slides by
applying brakes to one or more of the
wheels individually and, if necessary,
reducing engine power.
Traction Control
The system enhances your vehicle ’s ability
to maintain traction of the wheels by
detecting and controlling wheel spin.
See
Using Traction Control (page 181).
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ACTIVE PARK ASSIST (If Equipped)
WARNING: You must remain in your
vehicle when the system turns on. At all
times, you are responsible for controlling
your vehicle, supervising the system and
intervening, if required. Failure to take care
may result in the loss of control of your
vehicle, serious personal injury or death. WARNING:
The sensors may not
detect objects in heavy rain or other
conditions that cause interference. WARNING:
Active park assist does
not apply the brakes under any
circumstances. WARNING:
You are responsible for
controlling your vehicle at all times. The
system is designed to be an aid and does
not relieve you of your responsibility to
drive with due care and attention. Failure
to follow this instruction could result in the
loss of control of your vehicle, personal
injury or death.
Note: Keep the sensors free from snow, ice
and large accumulations of dirt.
Note: Do not cover up the sensors.
Note: Do not clean the sensors with sharp
objects.
Note: The sensors may not detect objects
with surfaces that absorb ultrasonic waves.
The sensors may falsely detect objects due
to ultrasonic interference caused by
motorcycle exhausts, truck air brakes or
horns, for example.
Note: If you change any tires, the system
must recalibrate and may not correctly
operate for a short time. Active park assist is a multi-step process
and may require you to shift the
transmission multiple times. Follow the
onscreen instructions until the parking
maneuver is complete.
If you are uncomfortable with the proximity
to any vehicle or object, you may choose
to override the system by grabbing the
steering wheel, or by taking full control of
your vehicle after pressing the active park
assist button.
Keep your hands, hair, clothing and any
loose items clear of the steering wheel
when using active park assist.
The sensors are on the front and rear
bumpers.
The system may not correctly operate in
any of the following conditions:
•
You use a spare tire or a tire that is
significantly worn more than the other
tires.
• One or more tires are incorrectly
inflated.
• You try to park on a tight curve.
• Something passes between the front
bumper and the parking space. For
example, a pedestrian or cyclist.
• The edge of the neighboring parked
vehicle is high off the ground. For
example, a bus, tow truck or flatbed
truck.
• The weather conditions are poor. For
example, during heavy rain, snow, fog,
high humidity and high temperatures.
Do not use the system if:
• You have attached an add-on
accessory close to the sensors on the
front or rear of your vehicle. For
example, a bike rack or trailer.
• You have attached an overhanging
object to the roof. For example, a
surfboard.
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