Once an app is running through AppLink,
you can control main features of the app
through voice commands and steering
wheel controls.
Note:
Available AppLink enabled apps will
vary by market.
Note: You must pair and connect your
smartphone via Bluetooth to SYNC 3 to
access AppLink.
Note: iPhone users need to connect the
phone to the USB port.
Note: For information on available apps,
supported smartphone devices and
troubleshooting tips please visit: Websites
owner.ford.com
www.syncmyride.ca
www.syncmaroute.ca
Note: Make sure you have an active account
for the app that you have downloaded.
Some apps will work automatically with no
setup. Other apps will want you to configure
your personal settings and personalize your
experience by creating stations or
favorites.We recommend you do this at
home or outside of your vehicle.
Note: We encourage you to review the
smartphone app ’s terms of service and
privacy policies because Ford is not
responsible for your app or its use of data.
Note: AppLink is a native SYNC system
feature. Accessing mobile apps through
AppLink is only possible when Android Auto
or Apple CarPlay are disabled. Some apps
may only be accessible in the car through
AppLink and others only through Android
Auto or Apple CarPlay. Please refer to the
Smartphone Connectivity information to
disable Android Auto or Apple CarPlay. Note:
In order to use an app with SYNC 3,
the app needs to be running in the
background of your phone. If you shut down
the app on your phone, it shuts down the
app on SYNC 3 as well.
Note: If a SYNC 3 AppLink compatible app
is not shown in the Apps Domain, make sure
the required app is running on the mobile
device. Action and Descrip-
tion
Menu Item
SYNC 3 will search
and connect to
compatible app(s)
running on your
mobile device.
Find Mobile Apps
Enabling SYNC 3 Mobile Apps
In order to enable mobile apps, SYNC 3
requires user consent to send and receive
app authorization information and updates
using the data plan associated with the
connected device.
The connected device sends data to Ford
in the United States. The information is
encrypted and includes your VIN, SYNC 3
module number, odometer, usage
statistics and debugging information. We
retain this data for only as long as
necessary to provide this service,
troubleshoot, and improve products and
services and to offer you products and
services that may interest you where
allowed by law.
Note: You must enable mobile apps for
each connected device the first time you
select a mobile app using the system.
Note: Ford reserves the right to limit
functionality or deactivate mobile apps at
any time.
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Multi-point Inspection
In order to keep your vehicle running right,
it is important to have the systems on your
vehicle checked regularly. This can help
identify potential issues and prevent major
problems. We recommend having the
following multi-point inspection performed
at every scheduled maintenance interval
to help make sure your vehicle keeps
running great.Multi-point inspection
Horn operation
Battery performance
Radiator, cooler, heater and A/C hoses
Engine air filter
Suspension components for leaks ordamage
Exhaust system
Steering and linkage
Exterior lamps operation
Tires for wear and proper pressure**
Fluid levels *
; fill if necessary
Windshield for cracks, chips or pits
For oil and fluid leaks
Washer spray and wiper operation
Half-shaft dust boots
Hazard warning system operation
* Brake, coolant recovery reservoir, automatic transmission and window washer
** If your vehicle is equipped with a temporary mobility kit, check the tire sealant expiration
Use By date on the canister. Replace as needed.
Be sure to ask your dealership service
advisor or technician about the multi-point
vehicle inspection. It is a comprehensive
way to perform a thorough inspection of
your vehicle. Your checklist gives you
immediate feedback on the overall
condition of your vehicle. NORMAL SCHEDULED
MAINTENANCE
Intelligent Oil-Life Monitor
Your vehicle is equipped with an Intelligent
Oil-Life Monitor that determines when you
should change the engine oil based on how
your vehicle is used. By using several
important factors in its calculations, the
monitor helps reduce the cost of owning
your vehicle and reduces environmental
waste at the same time.
This means you do not have to remember
to change the oil on a mileage-based
schedule. Your vehicle lets you know when
an oil change is due by displaying a
message in the information display.
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Normal Scheduled Maintenance
1, 2
Inspect steering linkage, ball joints, suspension and tie rod-
ends.
Inspect wheels and related components for abnormal
noise, wear, looseness or drag.
1 Do not exceed one year or 10,000 mi (16,000 km) between service intervals.
2 Perform multi-point inspection, recommended.
3 Reset the Intelligent Oil-Life Monitor system anytime you change the engine oil and
filter. See
Oil Change Indicator Reset (page 259). Other Maintenance Items
1
Replace cabin air filter.
Every
20,000 mi
(32,000 km)
Replace engine air filter.
Every
30,000 mi
(48,000 km)
Change engine coolant and motor electronics coolant. 2
Every
100,000 mi
(160,000 km)
Replace spark plugs.
Every
100,000 mi
(160,000 km)
Change automatic transmission fluid.
Every
150,000 mi
(240,000 km)
1 Perform these maintenance items within 3,000 mi (4,800 km)of the last engine oil and
filter change. Do not exceed the designated distance for the interval.
2 Initial replacement at six years or
100,000 mi (160,000 km), then every three years or
50,000 mi (80,000 km).
Fusion Energi Plug-ln Hybrid At Every Oil Change Interval as Indicated by the Information Display.
1, 2
Change engine oil and filter. 3
Inspect automatic transmission fluid level. Consult dealer for requirements.
Inspect brake pads, rotors, hoses and parking brake.
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At Every Oil Change Interval as Indicated by the Information Display.
1, 2
Inspect engine cooling system and motor electronics cooling system strength and hoses.
Inspect exhaust system and heat shields.
Inspect half-shaft boots.
Inspect steering linkage, ball joints, suspension and tie rod ends.
Inspect wheels and related components for abnormal noise, wear, looseness or drag.
1 Do not exceed two years or 20,000 mi (32,000 km) between service intervals.
2 Perform multi-point inspection, recommended.
3 Reset the Intelligent Oil-Life Monitor system anytime you change the engine oil and
filter. See
Oil Change Indicator Reset (page 259). Other Maintenance Items
1
Rotate tires, inspect tire wear and measure tread depth.
Every
10,000 mi
(16,000 km) Inspect engine oil filter for corrosion. 2
Perform multi-point inspection, recommended.
Replace cabin air filter.
Every
20,000 mi
(32,000 km)
Replace engine air filter.
Every
30,000 mi
(48,000 km)
Change engine coolant and motor electronics coolant. 3
Every
100,000 mi
(160,000 km)
Replace spark plugs.
Every
100,000 mi
(160,000 km)
Change automatic transmission fluid.
Every
150,000 mi
(240,000 km)
1 Perform these maintenance items within 3,000 mi (4,800 km) of the last engine oil and
filter change. Do not exceed the designated distance for the interval.
2 Inspect the engine oil filter for corrosion every one year or
10,000 mi (16,000 km). If
corrosion is present, change the filter then top-off the engine oil, if required. Do not reset
the Intelligent Oil-Life Monitor.
3 Initial replacement at six years or
100,000 mi (160,000 km), then every three years or
50,000 mi (80,000 km).
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A
A/C
See: Climate Control......................................... 120
About This Manual...........................................7
ABS See: Brakes............................................................. 177
ABS driving hints See: Hints on Driving With Anti-Lock
Brakes................................................................. 177
Accessories...................................................466 Exterior Style....................................................... 466
Interior Style........................................................ 466
Lifestyle................................................................ 466
Peace of Mind..................................................... 466
Accessories See: Replacement Parts
Recommendation............................................ 12
ACC See: Using Adaptive Cruise Control............199
Active Park Assist.........................................188 Using Active Park Assist.................................. 189
Adjusting the Headlamps.........................267 Horizontal Aim Adjustment........................... 268
Vertical Aim Adjustment................................. 267
Adjusting the Steering Wheel - Vehicles With: Manual Adjustable Steering
Column
............................................................72
Adjusting the Steering Wheel - Vehicles With: Power Adjustable Steering
Column.............................................................71
End of Travel Position.......................................... 71
Memory Feature..................................................... 71
Airbag Disposal
...............................................49
Air Conditioning See: Climate Control......................................... 120
Air Filter See: Changing the Engine Air Filter.............273
Alarm See: Anti-Theft Alarm........................................ 70
Ambient Lighting
............................................82
Adjusting the Brightness................................... 83
Changing the Color.............................................. 83
Switching Ambient Lighting Off..................... 83
Switching Ambient Lighting On...................... 82
Anti-Theft Alarm............................................70 Arming the Alarm................................................. 70
Disarming the Alarm........................................... 70Appendices...................................................489
Apps..................................................................437
........................................................................\
........... 437
SiriusXM Traffic and Travel Link................... 439
At a Glance........................................................15
Audible Warnings and Indicators.............97 Headlamps On Warning Chime...................... 97
Keyless Warning Alert......................................... 97
Parking Brake On Warning Chime.................. 97
Audio Control
...................................................72
Seek, Next or Previous........................................ 73
Audio System
.................................................318
General Information.......................................... 318
Audio Unit - Vehicles With: Sony Audio System/Touchscreen Display..............320
Accessing the Sound Settings....................... 321
Adjusting the Volume........................................ 321
Changing Radio Stations................................. 321
Ejecting the CD.................................................... 321
Inserting a CD....................................................... 321
Switching the Audio Unit On and Off..........321
Using Seek, Fast Forward and Reverse............................................................... 321
Audio Unit - Vehicles With: SYNC..........322 Accessing the Clock Settings........................ 322
Accessing the Media Source Menu.............322
Accessing the Menu.......................................... 322
Accessing the Phone Features...................... 322
Accessing the Sound Settings...................... 322
Adjusting the Volume....................................... 322
Changing Radio Stations................................ 323
Listening to Satellite Radio............................ 323
Listening to the Radio...................................... 323
Menu Structure................................................... 324
Muting the Audio................................................ 323
Playing or Pausing Media................................ 323
Switching the Audio Unit On and Off.........323
Using a Cell Phone............................................ 323
Using Seek, Fast Forward and Reverse............................................................. 324
Using the Display Control............................... 323
Using the Number Block................................. 323
Audio Unit - Vehicles With: Touchscreen Display, Vehicles Without: Sony Audio
System...........................................................319
Adjusting the Volume...................................... 320
Changing Radio Stations................................ 320
Switching the Audio Unit On and Off........320
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Car Wash
See: Cleaning the Exterior............................... 274
Catalytic Converter......................................163 On-Board Diagnostics (OBD-II)................... 164
Readiness for Inspection and Maintenance (I/M) Testing................................................... 164
Center Console..............................................142
Changing a Bulb...........................................270 Front Halogen Fog Lamp................................. 271
Headlamp.............................................................. 271
LED Lamps............................................................ 272
License Plate Lamp........................................... 273
Reversing Lamp.................................................. 272
Changing a Fuse
..........................................254
Fuses...................................................................... 254
Changing the 12V Battery
.........................265
Changing the Engine Air Filter.................273
Changing the Wiper Blades.....................267
Charging the High Voltage Battery........168
Checking MyKey System Status...............59 MyKey Distance.................................................... 59
Number of Admin Keys..................................... 60
Number of MyKeys.............................................. 60
Checking the Wiper Blades......................267
Child Restraint and Seatbelt Maintenance.................................................39
Child Restraint Positioning.........................28
Child Safety
........................................................17
General Information............................................. 17
Child Safety Locks.........................................30 Left-Hand Side....................................................... 31
Right-Hand Side.................................................... 31
Cleaning Leather Seats.............................278
Cleaning Products
........................................274
Materials................................................................ 274
Cleaning the Engine....................................276
Cleaning the Exterior
...................................274
Cleaning the Headlamps................................. 275
Exterior Chrome Parts...................................... 275
Exterior Plastic Parts......................................... 275
Stripes or Graphics............................................ 275
Underbody............................................................ 275
Under Hood.......................................................... 275
Cleaning the Instrument Panel and Instrument Cluster Lens
..........................277
Cleaning the Interior....................................277
Cleaning the Wheels...................................279 Cleaning the Windows and Wiper
Blades............................................................276
Clearing All MyKeys
.......................................59
Climate...........................................................400 Accessing Rear Climate Controls................403
Accessing the Climate Control Menu.........401
Directing the Airflow......................................... 401
Rear Climate Control Lock Indicator..........403
Setting the Blower Motor Speed.................. 401
Setting the Temperature................................. 401
Switching Auto Mode On and Off................401
Switching Dual Zone Mode On and Off...................................................................... 402
Switching Maximum Air Conditioning On and Off............................................................. 402
Switching Maximum Defrost On and Off...................................................................... 402
Switching Rear Auto Mode On and Off...................................................................... 403
Switching Recirculated Air On and Off...................................................................... 402
Switching the Air Conditioning On and Off....................................................................... 401
Switching the Climate Controlled Seats On and Off.............................................................. 401
Switching the Climate Control On and Off....................................................................... 401
Switching the Heated Exterior Mirrors On and Off............................................................. 402
Switching the Heated Rear Window On and Off...................................................................... 402
Switching the Heated Seats On and Off...................................................................... 402
Switching the Heated Steering Wheel On and Off............................................................. 402
Switching the Rear Climate Controlled Seats On and Off......................................... 403
Switching the Rear Heated Seats On and Off...................................................................... 403
Switching the Rear Ventilated Seats On and Off............................................................. 403
Switching the Ventilated Seats On and Off...................................................................... 402
Climate Control
.............................................120
Climate Controlled Seats..........................133 Cooled Seats........................................................ 133
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H
Hazard Flashers...........................................230
Headlamp Adjusting See: Adjusting the Headlamps..................... 267
Headlamp Exit Delay
....................................79
Headlamp Removal See: Removing a Headlamp......................... 268
Headrest See: Head Restraints......................................... 126
Head Restraints.............................................126 Adjusting the Head Restraint.......................... 127
Tilting Head Restraints .................................... 128
Heated Exterior Mirrors...............................124
Heated Rear Window..................................124
Heated Seats..................................................132
Heated Steering Wheel................................74
Heating See: Climate Control......................................... 120
High Voltage Battery Cut-Off Switch.............................................................172
High Voltage Battery
...................................166
General Information.......................................... 166
Hill Start Assist..............................................179 Switching the System On and Off...............180
Using Hill Start Assist....................................... 180
Hints on Controlling the Interior Climate..........................................................123
Defogging the Side Windows in Cold Weather............................................................. 123
General Hints........................................................ 123
Quickly Cooling the Interior............................. 123
Quickly Heating the Interior............................ 123
Recommended Settings for Cooling...........123
Recommended Settings for Heating...........123
Hints on Driving With Anti-Lock Brakes.............................................................177
Home Screen................................................383
Hood Lock See: Opening and Closing the Hood..........256
Hybrid Vehicle Frequently Asked Questions......................................................152
Hybrid Vehicle Operation..........................148 Battery:................................................................... 149
Braking:................................................................... 149
Driving:.................................................................... 148
Driving to Optimize Fuel Economy..............149
Engine:.................................................................... 149Starting:.................................................................
148
Stopping:............................................................... 148
Transmission Operation:................................. 148
I
In California (U.S. Only)............................238
Information Display Control.......................74
Information Displays
....................................98
General Information........................................... 98
Information Messages................................107 Active Park............................................................. 107
Adaptive Cruise Control.................................. 108
AdvanceTrac ™.................................................... 108
Airbag..................................................................... 109
Alarm...................................................................... 109
Automatic Engine Shutdown........................ 109
Battery and Charging System (12 volt)..................................................................... 110
Battery and Charging System (High Voltage)............................................................. 110
Blind Spot Information and Cross Traffic Alert System...................................................... 111
Doors and Locks.................................................... 111
Driver Alert.............................................................. 112
Fuel........................................................................\
.... 112
Hill Start Assist..................................................... 113
Keys and Intelligent Access............................. 113
Lane Keeping System........................................ 114
Maintenance.......................................................... 114
MyKey....................................................................... 115
Park Aid................................................................... 116
Park Brake.............................................................. 116
Power Steering...................................................... 117
Pre-Collision Assist............................................. 117
Remote Start......................................................... 117
Seats........................................................................\
. 117
Starting System .................................................. 118
Tire Pressure Monitoring System................... 118
Traction Control................................................... 118
Transmission......................................................... 119
Installing Child Restraints
............................18
Child Seats............................................................... 18
Using Lap and Shoulder Belts.......................... 19
Using Lower Anchors and Tethers for CHildren (LATCH)........................................... 24
Using Tether Straps............................................. 25
Instrument Cluster
........................................90
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Guarding Against Exhaust Fumes...............146
Important Ventilating Information..............146
Switching Off Your Vehicle When It Is
Moving............................................................... 145
Switching Off Your Vehicle When It Is Stationary......................................................... 145
Starting and Stopping the Engine..........143 General Information.......................................... 143
Steering............................................................216 Electric Power Steering.................................... 216
Steering Wheel.................................................71
Storage Compartments.............................142
Sunroof See: Moonroof...................................................... 88
Sun Visors.........................................................88 Illuminated Vanity Mirror................................... 88
Supplementary Restraints System..........41 Principle of Operation......................................... 41
Symbols Glossary.............................................7
SYNC™ 3........................................................370 General Information......................................... 370
SYNC™ 3 Troubleshooting......................454
SYNC™ Applications and Services........................................................348
911 Assist............................................................... 348
SYNC Mobile Apps............................................ 350
SYNC™
............................................................332
General Information.......................................... 332
SYNC™ Troubleshooting
.........................362
T
Technical Specifications See: Capacities and Specifications...........309
The Better Business Bureau (BBB) Auto Line Program (U.S. Only).......................239
Tire Care
..........................................................288
Glossary of Tire Terminology........................ 289
Information About Uniform Tire Quality Grading............................................................. 288
Information Contained on the Tire Sidewall........................................................... 290
Temperature A B C............................................ 289
Traction AA A B C.............................................. 289
Treadwear............................................................ 288
Tire Inflation When Punctured See: Tire Sealant and Inflator Kit.................282 Tire Pressure Monitoring System..........303
Changing Tires With a Tire Pressure
Monitoring System....................................... 305
Understanding Your Tire Pressure Monitoring System ...................................... 305
Tire Repair Kit See: Tire Sealant and Inflator Kit.................282
Tire Sealant and Inflator Kit....................282 First Stage: Reinflating the Tire with Sealing
Compound and Air....................................... 284
General Information......................................... 283
Second Stage: Checking Tire Pressure........................................................... 286
Tips for Use of the Kit...................................... 283
What to do after the Tire has been Sealed............................................................... 286
What to do when a Tire Is Punctured........284
Tires See: Wheels and Tires..................................... 282
Towing a Trailer
.............................................225
Towing Points................................................235
Installing the Recovery Hook......................... 235
Recovery Hook Location................................. 235
Towing the Vehicle on Four Wheels..........................................................225
Emergency Towing............................................ 225
Recreational Towing......................................... 225
Towing..............................................................225
Traction Control
.............................................181
Principle of Operation........................................ 181
Transmission Code Designation.............312
Transmission...................................................173
Transporting the Vehicle
...........................235
Type Approvals..............................................517 Radio Frequency Certification Logos for
Blind Spot Information System...............524
Radio Frequency Certification Logos for Mid Range Radar.................................................... 519
Radio Frequency Certification Logos for Passive Anti-Theft System....................... 520
Radio Frequency Certification Logos for Radio Transceiver Module......................... 523
Radio Frequency Certification Logos for SYNC 3.............................................................. 526
Radio Frequency Certification Logos for Tire Pressure Monitoring Sensor(s).................517
Radio Frequency Certification Logos for Wireless Charging......................................... 525
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