Note:
The electrical source must meet
certain requirements for the high-voltage
batteries to charge. The AC outlet must be
a three-prong 110-120 volt AC outlet that is
properly grounded, 15– 20 amps (or greater)
and in good condition. You must use a
dedicated line, which means you cannot
have other appliances connected to the
same circuit. If you do not use a dedicated
circuit, the circuit breaker could trip or open.
If you do not have a dedicated circuit,
contact a licensed professional electrician
for proper installation. Make sure that the 120 volt convenience
cord is completely unwound before
charging. Always plug the cord into the AC
outlet before connecting the charging
coupler into the charge port on your
vehicle.
Note:
When the convenience cord is
plugged into an outlet, use the following
table to determine your vehicle charge
status. If the POWER indicator light is off
after plugging in the convenience cord, use
a different outlet.
Note: When the convenience cord is plugged into an outlet, use the following table to
determine your vehicle charge status. Status
Convenience Cord LED Indicators
Fault
Power
If the POWER and FAULT indicator lights are offafter plugging in the convenience cord, use a different outlet.
Off
Off
The convenience cord is plugged into the wall andready to charge your vehicle. Reference the
CHARGE PORT section below for information on how to tell if the vehicle is charging.
Off
On
The convenience cord is experiencing a chargingfault with the vehicle. The convenience cord will retry 3 times. If the fault persists, your vehicle is not charging or there is an internal fault in the charging equipment.
Blink
Off
Ground Fault Circuit Interrupter (GFCI) Fault
Detected. The convenience cord is retrying to charge.
Blink
On
The convenience cord detected a high temper-
ature at the AC plug and Wall Outlet. Your vehicle is not charging.
On Steady
Blinking
Missing Ground at AC Outlet. Connect to properlygrounded AC outlet. Your vehicle is not charging.
On Steady
Off
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Note:
If charging for your plug-in vehicle
fails, please call the Customer Relationship
Center, or click on Call for support or Live
chat at www.owner.ford.com.
Charge Port
The charge port is located between the
front left side door and front left wheel
well. There is an indentation located on
the charge port door. Press with your
thumb to open and close the door. Note:
Do not force the charge port door
open or closed. Forcing the door open or
closed will damage the charge port.
The light ring located around the charge
port indicates the charge status of the high
voltage battery in your vehicle.
Divided into four quadrants, the charge
port light ring displays the state of charge
in 25 percent increments.
There is a cord acknowledgment feature
that activates when you initiate a charge
cycle. The four light quadrants will
individually flash clockwise starting with
the top right light and ending with the top
left, two full times, confirming the system
detects the charging coupler. Use the key fob to view the charge status
of your vehicle at any time by pressing the
unlock button. The light ring will light up
the corresponding quadrant(s) so that the
current state of charge can be determined.
If the charge is below 25 percent, the light
ring will not light. Do not forget to press the
lock button on your key fob to re-lock your
vehicle.
The light ring will also display the current
state of charge when opening the doors.
Charging
Note:
Your vehicle must be in park P to
charge.
To charge the high-voltage battery:
1. Put the vehicle in park
P and power
down the vehicle.
2. With your thumb, press in and release the indentation located on the charge
port door and the door will rotate open.
3. Plug the charging coupler into the charge port receptacle on your vehicle.
Make sure the button clicks confirming
that you have completely engaged the
coupler. 4. Verify that the cord acknowledgment
feature activates. This indicates the
beginning of a normal charge cycle.
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5. If using a 240–
volt charging station,
follow the instructions on the charge
station to begin the charging process.
The light ring will display how far along the
charge is:
• When the top right quadrant is pulsing,
the charge is between 0-25 percent.
• When the top right quadrant light is on
and the bottom right quadrant is
pulsing, the charge is between 25-50
percent.
• When the lights on both right side
quadrants are on and the bottom left
quadrant is pulsing, the charge is
between 50-75 percent.
• When the lights on the three quadrants
are on and the top left quadrant is
pulsing, the charge is between 75-100
percent.
• When all lights on the entire ring are
on, the charge is complete.
Note: The light ring will turn off one minute
after reaching a full charge.
Locking the Charging Coupler
Note: You will need a padlock or a
combination lock with a shackle diameter
of 0.2 in (5 mm) or less and the straight
portion of the shackle of 1.0 in (25.4 mm)
of length or more. 1. Insert the lock through the hole in the
charging coupler button.
2. Lock the padlock or combination lock.
Waiting to Charge
Note: See the Charge Settings Menu on
your touchscreen. See SYNC™ 3 (page 370
).
When you select Value Charge, charging
may not begin upon plugging in. Your
vehicle may delay charging to take
advantage of off-peak electricity rates.
Your vehicle will optimize the charge
schedule to be complete by the next GO
Time.
When waiting to charge (not actively
charging), the light ring will indicate the
present state of charge of the high voltage
battery as follows:
• When the top right quadrant light is off,
the charge is between 0– 25 percent.
• When the top right quadrant light is on,
and the bottom right quadrant is off,
the charge is between 25–50 percent.
• When both right side quadrant lights
are on and the bottom left quadrant is
off, the charge is between 50– 75
percent.
• When three quadrant lights are on and
the top left quadrant is off, the charge
is between 75– 100 percent.
• When all lights on the entire ring are
on, the charge is 100 percent.
Note: When your vehicle is waiting to
charge, the light ring will turn off one minute
after displaying the present state of charge.
When your vehicle automatically begins
charging, the light ring will turn on and
display how far along the charge is per the
section above.
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Note:
If the system detects a vehicle
charging system fault at any point in a
charge cycle, the entire light ring will flash
continuously for one minute and then turn
off. If this happens, unplug the charging
coupler and then plug it back into the charge
port receptacle. If the problem persists,
contact an authorized dealer.
You can modify the lighting ring. Refer to
the Charge Port Light Ring Settings. See
SYNC™ 3 (page 370).
Disconnecting the Charging Coupler
Note: Do not pull the wall plug from the
wall while your vehicle is charging. Doing so
may damage the outlet and the cord.
1. Remove the lock from the charging coupler button.
2. Press the button on the charging coupler.
3. While holding the button, remove the charging coupler from the charge port
receptacle on your vehicle. 4.
Close the charge port door by pressing
the indentation on the charge port
door. Continue pressing the indentation
while the door rotates
counterclockwise and closes. HIGH VOLTAGE BATTERY CUT-
OFF SWITCH
The high-voltage shut off operation shuts
off power from the high-voltage battery
after a collision, or if your vehicle receives
a substantial physical jolt.
1. Press the
START/STOP button to
turn ignition off.
2. Press the brake pedal and press the START/STOP
button.
3. If your vehicle is not powered after this
sequence, repeat steps 1 and 2 up to
two more times.
Note: During this process, your vehicle will
detect if the electrical system is safe and
reactivate. Once your vehicle determines
the electrical system safe, you can start your
vehicle as you would normally by either
turning the ignition key or by pressing the
brake in combination with the
START/STOP
button.
Note: In the event your vehicle does not
reactivate after the third key cycle, contact
an authorized dealer.
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Grade assist:
•
Provides additional grade braking with
a combination of engine motoring and
high-voltage battery charging to help
maintain vehicle speed when
descending a grade.
• As your vehicle determines the amount
of engine motoring and high-voltage
battery charging, you may notice the
engine speed increasing and
decreasing to help maintain your
vehicle speed when descending a
grade.
• The grade assist lamp in the instrument
cluster is illuminated.
Low (L)
• Provides maximum engine braking.
• The transmission may be shifted into
low (L) at any vehicle speed.
• Is not intended for use under extended
or normal driving conditions and results
in lower fuel economy.
Brake-Shift Interlock Override WARNING: When doing this
procedure, you need to take the
transmission out of park (P) which means
your vehicle can roll freely. To avoid
unwanted vehicle movement, always fully
apply the parking brake prior to doing this
procedure. Use wheels chocks if
appropriate. WARNING:
If the parking brake is
fully released, but the brake warning lamp
remains illuminated, the brakes may not
be working properly. Have your vehicle
checked as soon as possible.
Note: Do not drive your vehicle until you
verify that the brake lamps are working. Note:
See your authorized dealer as soon
as possible if this procedure is used.
Note: For some markets this feature is
disabled.
Note: This feature only functions if your
12-volt battery has power. If vehicle battery
voltage is not sufficient, an external 12-volt
power source (for example, jumper cables,
battery charger or jump pack) may be
required to function the interlock override
switch.
Use the brake-shift interlock override to
move your transmission from the park
position in the event of an electrical
malfunction. If your vehicle has a dead
battery, an external power source is
required.
1. Apply the parking brake and turn your ignition off before performing this
procedure. 2. Locate your brake-shift interlock
access slot. The slot is located in your
center console storage bin. The access
slot does not have a label.
Note: Make sure that you correctly identify
the access hole as not to damage the media
hub.
3. Using a tool, press and hold the brake shift interlock switch. The transmission
selector indicator flashes for three
seconds when your vehicle is in
override mode.
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•
You take corners too fast.
• The road surface is poor.
Note: If the system activates, the brake
pedal may pulse and may travel further.
Maintain pressure on the brake pedal. You
may also hear a noise from the system. This
is normal.
ELECTRIC PARKING BRAKE WARNING: Always fully apply the
parking brake and make sure you shift into
park (P). Failure to follow this instruction
could result in personal injury or death. WARNING:
If you drive extended
distances with the parking brake applied,
you could cause damage to the brake
system. WARNING:
The electric parking
brake does not operate if the vehicle
battery is running out of charge.
Your vehicle has an electric parking brake.
You operate it with a switch instead of a
lever. The switch is on the center console
or to the left-hand side of the steering
wheel, on the lower part of the instrument
panel.
Note: The electric parking brake makes
noises during operation. This is normal.
Applying the Electric Parking
Brake Pull the switch upward.
The red warning lamp flashes
during operation and illuminates
when the parking brake is
applied. Note:
It remains illuminated for a short
period of time after you switch the ignition
off.
If it continues to flash or does not
illuminate, the system has malfunctioned.
Have your vehicle checked as soon as
possible.
Note: You can apply the electric parking
brake when the ignition is off.
Note: The electric parking brake could
automatically apply when you shift into park
(P). See
Transmission (page 173).
Applying the Electric Parking Brake in
an Emergency
Note: Do not apply the electric parking
brake when your vehicle is moving, except
in an emergency. If you repeatedly use the
electric parking brake to slow or stop your
vehicle, you could cause damage to the
brake system.
You can use the electric parking brake to
slow or stop your vehicle in an emergency. Pull the switch upward and hold
it.
The red warning lamp
illuminates, a tone sounds and
the stoplamps turn on.
The electric parking brake continues to
slow your vehicle down unless you release
the switch.
Manually Releasing the Electric
Parking Brake
Switch the ignition on.
Press and hold the brake pedal.
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Push the switch downward.
The red warning lamp turns off.
If it remains illuminated or flashes, the
system has malfunctioned. Have your
vehicle checked as soon as possible.
Pulling Away on a Hill When Towing a
Trailer
Press and hold the brake pedal.
Pull the switch upward and hold
it.
Shift into gear.
Press the accelerator pedal until engine
has developed sufficient torque to prevent
your vehicle from rolling down the hill. Release the switch and pull
away in a normal manner.
Automatically Releasing the
Electric Parking Brake
Close the driver door.
Shift into gear.
Press the accelerator pedal and pull away
in a normal manner. The red warning lamp turns off.
If it remains illuminated or flashes, the
electric parking brake has not released.
Manually release the parking brake. Releasing the Electric Parking
Brake if the Vehicle Battery is
Running Out of Charge
Connect a booster battery to the vehicle
battery to release the electric parking brake
if the vehicle battery is running out of
charge. See Jump Starting the Vehicle
(page 231).
HILL START ASSIST WARNING:
The system does not
replace the parking brake. When you leave
your vehicle, always apply the parking
brake. WARNING:
You must remain in your
vehicle when the system turns on. At all
times, you are responsible for controlling
your vehicle, supervising the system and
intervening, if required. Failure to take care
may result in the loss of control of your
vehicle, serious personal injury or death. WARNING:
The system turns off if
there is a malfunction or if you excessively
rev the engine.
The system makes it easier to pull away
when your vehicle is on a slope without the
need to use the parking brake.
When the system is active, your vehicle
remains stationary on the slope for two to
three seconds after you release the brake
pedal. This allows time to move your foot
from the brake to the accelerator pedal.
The system releases the brakes
automatically once the engine has
developed sufficient drive to prevent your
vehicle from rolling down the slope. This
is an advantage when pulling away on a
slope, for example from a car park ramp,
traffic lights or when reversing uphill into
a parking space.
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After the system directs your vehicle to a
position where you can exit the parking
space in a forward movement, a message
appears instructing you to take full control
of your vehicle. Generally, hand-over is
when your vehicle is still inside the parking
space.
Note:
Parallel Park Out Assist may not be
available when the clearance to the front
or the rear of your vehicle is too small.
Note: If the vehicle speed exceeds
approximately 6 mph (9 km/h), you
interrupt the maneuver, or the system
switches off, you must take full control of
your vehicle.
Note: You are responsible for controlling
your vehicle and making sure the path is
clear prior to pulling into traffic.
Troubleshooting Possible Cause
Symptom
You may have switched the traction control off.
The system does not search for
a parking space.
The transmission is in reverse (R). Your vehicle must
be moving forward to be able to detect a parking space.
The sensors may be blocked. For example, snow, ice
or dirt buildup. Blocked sensors can affect how the
system functions.
The system does not offer a
parking space.
There is not enough room in the parking space for your
vehicle to safely park.
There is not enough space for the parking maneuver on
the opposite side of the parking space.
The parking space is more than
5 ft (1.5 m) or less than
2 ft (0.5 m) away.
The vehicle speed is greater than
22 mph (35 km/h)
for parallel parking or greater than 19 mph (30 km/h)
for perpendicular parking.
You recently disconnected or replaced the battery. After
you reconnect the battery you must drive your vehicle
on a straight road for a short period of time.
Your vehicle is rolling in the opposite direction of the
current transmission position. For example, rolling
forward when in reverse (R).
The system does not correctly
position your vehicle in a
parking space.
An irregular curb along the parking space prevents the
system from correctly aligning your vehicle.
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