2019 FORD FLEX steering wheel

Home screen display
Tile
Item
If your vehicle does not have navigation, this space contains
the compass.
The name of the connected phone appears on the screen.
The status of the phone features also appear. This includes
signal strength, battery charge, text messaging and
roaming.
Phone
B
This map displays your current location or current route in
real time.
Navigation *
C
When you have navigation active, you also see the next
turn and the length of time and distance to your destina-
tion.
If your vehicle does not have navigation, this space contains
the audio information.
* If equipped.
You can touch any of the feature displays
to access that feature.
Anytime you select the home button, the
system returns you to this screen.
USING VOICE RECOGNITION
The SYNC 3 system allows you to use voice
commands, to control features like audio
and climate controls. By using voice
commands, you can keep your hands on
the wheel and your eyes on the road. You can access each feature controlled by
SYNC 3 through a variety of commands. To activate the SYNC 3 voice
commands push the voice
button on the steering wheel and
wait for the prompt.
___ is a dynamic listing, meaning that it can
be the name of anything, such as artist, the
name of contact or number. The context
and the description of the command tell
you what to say for this dynamic option.
There are some commands that work for
every feature, these commands are: Action and Description
Voice Command
Brings you to the main menu.
Main Menu
Returns you to the previous screen.
Go back
Ends the voice session.
Cancel
Gives you a list of possible voice commands.
List of Commands
You can name any feature and the system gives a list of
commands available for the feature. For example, you could
say:
___ List of Commands
375
Flex (TP3) , enUSA, Edition date: 201803, Second-Printing SYNC™ 3E142599

Driver temperature: Touch up
or down to adjust the
temperature.
A
Heated steering wheel: Touch
the heated steering wheel icon
to switch the heated steering
wheel on and off (if equipped).
B
Defrost:
A pop up appears on
the screen to display the defrost
options.
C
MAX Defrost: Touch the button
to maximize defrosting. Outside
air flows through the windshield
vents, the fan automatically
adjusts to the highest speed and
the temperature dial returns to
the full heat position. You can
use this setting to defog or clear
a thin covering of ice from the
windshield. The heated rear
window also automatically turns
on when you select MAX Defrost.
Defrost:
Touch to clear the
windshield of fog and thin ice.
Touch again to return to the
previous airflow selection. When
on, defrost provides outside air
to reduce window fogging and
distributes air through the
windshield defroster vents and
demister vents.
Note:
To prevent window
fogging, you cannot select
recirculated air when Defrost is
on.
Heated rear window: Turns the
heated rear window on and off.
See the Heated Windows and
Mirrors chapter in your owner
manual. AUTO:
Touch the button to
switch on automatic operation.
Select the desired temperature
using the temperature control.
The system adjusts fan speed,
air distribution, air conditioning
operation, and selects outside
air or recirculated air to heat or
cool the vehicle in order to
maintain the desired
temperature.
D
Power:
Touch the button to
switch the system on and off.
Switching off the climate control
system prevents outside air from
entering the vehicle.
E
DUAL:
This button lights up
when the passenger controls are
active. To switch the dual zone
operation off and link the
passenger temperature to the
driver temperature, touch the
DUAL button to switch it off.
F
Passenger temperature:
Touch up or down to adjust the
temperature.
G
Passenger heated and
climate controlled seats:
H
Touch the heated seat icon to
adjust the heated seat off and
on (if equipped).
Touch the climate-controlled
seat icon to adjust the
climate-controlled seat off and
on (if equipped).
Fan speed:
Touch up or down
to increase or decrease the
volume of air circulated in your
vehicle.
I
Rear:
A pop up appears on the
screen to display the rear control
options.
J
393
Flex (TP3) , enUSA, Edition date: 201803, Second-Printing SYNC™ 3

Action and Description
Menu Item
Item
Gives you access to the list of paired or connected
Bluetooth devices allowing you to change or select a
device.
Change
Device
D
Displays all recent text messages.
Text
Messages
E
Use this keypad to dial in a phone number.
Phone
Keypad
F
Use the backspace button to delete numbers.
Press this button to begin a
call.
Call
Touch this button to reject all incoming calls automatic-
ally. Text message notifications do not display on the
screen. All ringtones and alerts are set to silent.
Do Not
Disturb
G
Users with phones having voice services
may see a button to access the feature.
For example, iPhone users see a Siri button.
A press and hold of the voice button on the
steering wheel also accesses this feature.
Making Calls
There are many ways to make calls from
the SYNC 3 system, including using voice
commands. See Using Voice
Recognition (page 375). You can use the
touchscreen to place calls as well.
397
Flex (TP3) , enUSA, Edition date: 201803, Second-Printing SYNC™ 3

To call a number in your contacts,
select:
Action and Description
Menu Item
You can then select the
name of the contact you
want to call. Any numbers
stored for that contact
display along with any
stored contact photos. You
can then select the
number that you want to
call. The system begins the
call.
Contacts
To call a number from your recent calls,
select: Action and Description
Menu Item
You can then select an
entry that you want to call.
The system begins the call.
Recent Call
List
To call a number that is not stored in
your phone, select: Action and Description
Menu Item
Select the digits of the
number you wish to call.
Phone
Keypad
The system begins the call.
Call
Pressing the backspace button deletes the
last digit you typed.
Receiving Calls
During an incoming call, an audible tone
sounds. Caller information appears in the
display if it is available. To accept the call, select: Menu Item
Accept
Note: You can also accept the call by
pressing the phone button on the steering
wheel.
To reject the call, select: Menu Item
Reject
Note: You can also reject the call by
pressing the phone button on the steering
wheel.
Ignore the call by doing nothing. SYNC 3
logs it as a missed call.
During a Phone Call
During a phone call, the contacts name
and number display on the screen along
with the call duration.
The phone status items are also visible:
• Signal Strength.
• Battery.
You can select any of the following during
an active phone call:
398
Flex (TP3) , enUSA, Edition date: 201803, Second-Printing SYNC™ 3

Item
Immediately end a
phone call. You can
also press the
button on the
steering wheel.
End Call
Press this to access
the phone keypad.
Keypad
You can switch the
microphone off so
the caller does not
hear you.
Mute Item
Privacy Transfer the call to
the cell phone or
back to SYNC 3.
Text Messaging
Note: Downloading and sending text
messages using Bluetooth are cell
phone-dependent features.
Note: Certain features in text messaging
are speed-dependent and not available
when your vehicle is traveling at speeds over
3 mph (5 km/h).
Receiving a Text Message
When a new message arrives, an audible tone sounds and the screen displays a
pop-up with the sender name and ID, if supported by your cell phone. You can
select: Action and Description
Menu Item
Have SYNC 3 read the message to you.
Hear It
View the text on the touchscreen.
View
To call the sender.
Call
You can select from 15 preset messages. Press the message
that you would like to use and confirm to send the message.
SYNC 3 confirms when the message is sent successfully.
Reply
To exit the screen.
Close
Smartphone Connectivity (If Equipped)
SYNC 3 allows you to use Apple CarPlay
and Android Auto to access your phone.
When you use Apple CarPlay or Android
Auto, you can:
• Make calls.
• Send and receive messages.
• Listen to music.
• Use your phone's voice assistant. Apple CarPlay and Android Auto disable
some SYNC 3 features.
Most Apple CarPlay and Android Auto
features use mobile data.
Apple CarPlay
Apple CarPlay requires an iPhone 5 or
newer with iOS 7.1 or newer. Updating to
the latest iOS version is recommended.
1. Plug your phone into a USB port. See
USB Port
(page 323).
399
Flex (TP3) , enUSA, Edition date: 201803, Second-Printing SYNC™ 3

For restaurants, cityseeker can provide
information such as star rating, average
cost, review, handicap access, hours of
operation, and website address.
For hotels, cityseeker can provide
information such as star rating, price
category, review, check-in and checkout
times, hotel service icons and website
address. Hotel service icons include:
•
Restaurant
• Business center
• Handicap facilities
• Laundry
• Refrigerator
• 24 hour room service
• Fitness center
• Internet access
• Pool
• Wi-Fi
Attractions include nearby landmarks,
amusement parks, historic buildings and
more. cityseeker can provide information
such as star rating, reviews, hour of
operation and admission price.
SiriusXM Traffic and Travel Link
SiriusXM Traffic and Travel Link is available
on vehicles equipped with navigation and
only in select markets. You must activate
and subscribe to receive SiriusXM Traffic
and Travel Link information. It helps you
locate the best gas prices, find movie
listings, get current traffic alerts, view the
weather map, get accurate ski conditions
and see current sports scores. See Apps
(page 408). The system calculates a reasonable
efficient route based on available speed
limits, traffic, and road conditions. You may
know a local short cut that is more efficient
at a given time than the route provided by
SYNC 3, but you should expect a slight
difference in minutes or miles with the
SYNC 3 route.
Navigation Map Updates
Annual navigation map updates are
available for purchase through your
dealership, by calling 1-866-462-8837 in
the United States and Canada or
01-800-557-5539 in Mexico. You can also
visit:
Website
www.navigation.com/sync
You need to specify the make and model
of your vehicle to determine if there is an
update available.
HERE is the digital map provider for the
navigation application. If you find map data
errors, you may report them directly to
HERE by going to
www.here.com/mapcreator. HERE
evaluates all reported map errors and
responds with the result of their
investigation by e-mail.
Map coverage includes the USA (including
Puerto Rico and the US Virgin Islands),
Canada and Mexico.
APPS
The system enables voice, steering wheel,
and touch screen control of SYNC 3
AppLink enabled smartphone apps.
Once an app is running through AppLink,
you can control main features of the app
through voice commands and steering
wheel controls.
408
Flex (TP3) , enUSA, Edition date: 201803, Second-Printing SYNC™ 3

When to Expect the OIL CHANGE REQUIRED Message
Vehicle Use and Example
Interval
Normal
7,500– 10,000 mi
(12,000– 16,000 km) Normal commuting with highway driving
No, or moderate, load or towing
Flat to moderately hilly roads
No extended idling
Severe
5,000– 7,500 mi
(8,000– 12,000 km) Moderate to heavy load or towing
Mountainous or off-road conditions
Extended idling
Extended hot or cold operation
Extreme
3,000–5,000 mi
(5,000–8,000 km) Maximum load or towing
Extreme hot or cold operation
Normal Maintenance Intervals At Every Oil Change Interval as Indicated by the Information Display
1
Change engine oil and filter. 2
Rotate the tires.
Perform a multi-point inspection recommended.
Inspect the automatic transmission fluid level. Consult your dealer for requirements.
Inspect the brake pads, rotors, hoses and parking brake.
Inspect the engine cooling system strength and hoses.
Inspect the exhaust system and heat shields.
Inspect the rear axle and U-joints all wheel drive only.
Inspect the half-shaft boots.
Inspect the steering linkage, ball joints, suspension, tire-rod ends, driveshaft and U-
joints.
446
Flex (TP3) , enUSA, Edition date: 201803, Second-Printing Scheduled Maintenance

A
A/C
See: Climate Control........................................... 112
About This Manual...........................................7
ABS See: Brakes............................................................ 173
ABS driving hints See: Hints on Driving With Anti-Lock
Brakes................................................................. 174
Accessories....................................................438 Exterior Style....................................................... 438
Interior Style........................................................ 438
Lifestyle................................................................. 438
Peace of Mind..................................................... 438
Accessories See: Replacement Parts
Recommendation............................................ 12
ACC See: Using Adaptive Cruise Control............188
Active Park Assist.........................................179 Automatic Steering into Parking
Space.................................................................. 181
Deactivating the Park Assist Feature..........182
Troubleshooting the System.......................... 182
Using Active Park Assist.................................. 180
Adjusting the Headlamps
........................259
Horizontal Aim Adjustment.......................... 260
Vertical Aim......................................................... 259
Adjusting the Pedals......................................77
Adjusting the Steering Wheel - Vehicles With: Manual Adjustable Steering
Column............................................................74
Adjusting the Steering Wheel - Vehicles With: Power Adjustable Steering
Column............................................................73
End of Travel Position......................................... 73
Memory Feature.................................................... 73
Airbag Disposal................................................51
Air Conditioning See: Climate Control........................................... 112
Air Filter See: Changing the Engine Air Filter.............263
Alarm See: Anti-Theft Alarm......................................... 72
All-Wheel Drive.............................................166
Ambient Lighting...........................................84 Adjusting the Brightness................................... 84Changing the Color.............................................
84
Switching Ambient Lighting Off..................... 84
Switching Ambient Lighting On..................... 84
Anti-Theft Alarm
.............................................72
Arming the Alarm................................................. 72
Disarming the Alarm............................................ 72
Appendices...................................................460
Apps.................................................................408 ........................................................................\
......... 408
SiriusXM Traffic and Travel Link................... 410
At a Glance........................................................15
Audible Warnings and Indicators
.............94
Headlamps On Warning Chime..................... 94
Key in Ignition Warning Chime........................ 94
Keyless Warning Alert........................................ 94
Parking Brake On Warning Chime.................94
Audio Control
...................................................74
Seek, Next or Previous........................................ 74
Audio System
.................................................315
General Information.......................................... 315
Audio Unit - Vehicles With: AM/FM/CD/ SYNC/Satellite Radio
..............................316
Accessing the Auxiliary Media
Sources.............................................................. 316
Accessing the Clock Settings......................... 316
Accessing the Menu........................................... 317
Accessing the Phone Features....................... 317
Accessing the Sound Settings....................... 317
Adjusting the Volume........................................ 317
Changing Radio Stations.................................. 317
Ejecting the CD..................................................... 317
Listening to a CD................................................. 317
Listening to Satellite Radio............................. 317
Listening to the Radio........................................ 317
Menu Structure................................................... 318
Muting the Audio................................................ 318
Playing or Pausing Media................................ 318
Switching the Audio Unit On and Off.........318
Using Seek, Fast Forward and Reverse.............................................................. 318
Using the Display Control................................ 318
Using the Number Block.................................. 318
Audio Unit - Vehicles With: Premium AM/FM/CD...................................................321
Adjusting the Volume........................................ 321
Changing Radio Stations................................. 321
Ejecting the CD.................................................... 321
Inserting a CD....................................................... 321
499
Flex (TP3) , enUSA, Edition date: 201803, Second-Printing Index