•
Dry your vehicle with a chamois or soft
terry cloth towel to eliminate water
spotting.
• Immediately remove fuel spillages, bird
droppings, insect deposits and road tar.
These may cause damage to your
vehicle ’s paintwork or trim over time.
We recommend Motorcraft Bug and
Tar Remover.
• Remove any exterior accessories, for
example antennas, before entering a
car wash.
• When filling with AdBlue®, remove any
residue on painted surfaces
immediately.
Note: Suntan lotions and insect repellents
can damage painted surfaces. If these
substances come in contact with your
vehicle, wash the affected area as soon as
possible.
Cleaning the Headlamps
Note: Do not scrape the headlamp lenses
or use abrasives, alcoholic solvents or
chemical solvents to clean them.
Note: Do not wipe the headlamps when
they are dry.
Exterior Chrome Parts
• Apply a high quality-cleaning product
to bumpers and other chrome parts.
Follow the manufacturer ’s instructions.
We recommend Motorcraft Custom
Bright Metal Cleaner.
• Do not apply the cleaning product to
hot surfaces. Do not leave the cleaning
product on chrome surfaces longer
than the time recommended.
• Using non-recommended cleaners can
result in severe and permanent
cosmetic damage.
Note: Never use abrasive materials, for
example steel wool or plastic pads as they
can scratch the chrome surface. Note:
Do not use chrome cleaner, metal
cleaner or polish on wheels or wheel covers.
Exterior Plastic Parts
For routine cleaning we recommend
Motorcraft Detail Wash. If tar or grease
spots are present, we recommend
Motorcraft Bug and Tar Remover.
Stripes or Graphics (If Equipped)
Hand washing your vehicle is preferred
however, pressure washing may be used
under the following conditions:
• Do not use water pressure higher than
2,000 psi (14,000 kPa)
.
• Do not use water hotter than
179°F
(82°C).
• Use a spray with a
40° wide spray
angle pattern.
• Keep the nozzle at a
12 in (305 mm)
distance and 90° angle to your
vehicle's surface.
Note: Holding the pressure washer nozzle
at an angle to the vehicle's surface may
damage graphics and cause the edges to
peel away from the vehicle's surface.
Underbody
Regularly clean the underside of your
vehicle using water. Keep body and door
drain holes free of debris or foreign
material.
Under Hood
For removing black rubber marks from
under the hood we recommend Motorcraft
Wheel and Tire Cleaner or Motorcraft Bug
and Tar Remover.
266
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BULB SPECIFICATION CHART
Replacement bulbs are specified in the
chart below. Headlamp bulbs must be
marked with an authorized D.O.T. marking
for North America to make sure they have
the proper lamp performance, light
brightness, light pattern and safe visibility.
The correct bulbs will not damage the
lamp assembly or void the lamp assembly
warranty and will provide quality bulb
illumination time.
Exterior Lamps
Power (Watt)
Specification
Lamp
LED
LED
Front side marker lamps.
27/9
3157NA
Front direction indicator.
Front parking lamps.
55/65
9008 H13
Headlamp low beam.
Headlamp high beam.
55
H11
Front fog lamps.
LED
LED
Side direction indicator.
5
194
Rear side marker lamp.
5
194
Rear lamp.
313
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A
A/C
See: Climate Control........................................... 112
About This Manual...........................................7
ABS See: Brakes............................................................ 173
ABS driving hints See: Hints on Driving With Anti-Lock
Brakes................................................................. 174
Accessories....................................................438 Exterior Style....................................................... 438
Interior Style........................................................ 438
Lifestyle................................................................. 438
Peace of Mind..................................................... 438
Accessories See: Replacement Parts
Recommendation............................................ 12
ACC See: Using Adaptive Cruise Control............188
Active Park Assist.........................................179 Automatic Steering into Parking
Space.................................................................. 181
Deactivating the Park Assist Feature..........182
Troubleshooting the System.......................... 182
Using Active Park Assist.................................. 180
Adjusting the Headlamps
........................259
Horizontal Aim Adjustment.......................... 260
Vertical Aim......................................................... 259
Adjusting the Pedals......................................77
Adjusting the Steering Wheel - Vehicles With: Manual Adjustable Steering
Column............................................................74
Adjusting the Steering Wheel - Vehicles With: Power Adjustable Steering
Column............................................................73
End of Travel Position......................................... 73
Memory Feature.................................................... 73
Airbag Disposal................................................51
Air Conditioning See: Climate Control........................................... 112
Air Filter See: Changing the Engine Air Filter.............263
Alarm See: Anti-Theft Alarm......................................... 72
All-Wheel Drive.............................................166
Ambient Lighting...........................................84 Adjusting the Brightness................................... 84Changing the Color.............................................
84
Switching Ambient Lighting Off..................... 84
Switching Ambient Lighting On..................... 84
Anti-Theft Alarm
.............................................72
Arming the Alarm................................................. 72
Disarming the Alarm............................................ 72
Appendices...................................................460
Apps.................................................................408 ........................................................................\
......... 408
SiriusXM Traffic and Travel Link................... 410
At a Glance........................................................15
Audible Warnings and Indicators
.............94
Headlamps On Warning Chime..................... 94
Key in Ignition Warning Chime........................ 94
Keyless Warning Alert........................................ 94
Parking Brake On Warning Chime.................94
Audio Control
...................................................74
Seek, Next or Previous........................................ 74
Audio System
.................................................315
General Information.......................................... 315
Audio Unit - Vehicles With: AM/FM/CD/ SYNC/Satellite Radio
..............................316
Accessing the Auxiliary Media
Sources.............................................................. 316
Accessing the Clock Settings......................... 316
Accessing the Menu........................................... 317
Accessing the Phone Features....................... 317
Accessing the Sound Settings....................... 317
Adjusting the Volume........................................ 317
Changing Radio Stations.................................. 317
Ejecting the CD..................................................... 317
Listening to a CD................................................. 317
Listening to Satellite Radio............................. 317
Listening to the Radio........................................ 317
Menu Structure................................................... 318
Muting the Audio................................................ 318
Playing or Pausing Media................................ 318
Switching the Audio Unit On and Off.........318
Using Seek, Fast Forward and Reverse.............................................................. 318
Using the Display Control................................ 318
Using the Number Block.................................. 318
Audio Unit - Vehicles With: Premium AM/FM/CD...................................................321
Adjusting the Volume........................................ 321
Changing Radio Stations................................. 321
Ejecting the CD.................................................... 321
Inserting a CD....................................................... 321
499
Flex (TP3) , enUSA, Edition date: 201803, Second-Printing Index
Switching the Audio Unit On and Off..........321
Using Seek, Fast Forward and
Reverse............................................................... 321
Audio Unit - Vehicles With: Sony AM/ FM/CD...........................................................322
Accessing the Sound Settings...................... 322
Adjusting the Volume....................................... 322
Changing Radio Stations................................ 322
Selecting the Audio Modes............................ 322
Switching the Audio Unit On and Off.........322
Using Seek, Fast Forward and Reverse.............................................................. 323
Autolamps.........................................................81
Windshield Wiper Activated
Headlamps......................................................... 81
Automatic Climate Control - Vehicles With: Premium AM/FM/CD.....................113
Setting the Blower Motor Speed................... 113
Setting the Temperature.................................. 114
Switching Auto Mode On and Off.................114
Switching Defrost On and Off........................ 114
Switching Dual Zone Mode On and Off........................................................................\
. 114
Switching Maximum Air Conditioning On and Off................................................................ 114
Switching Recirculated Air On and Off........................................................................\
. 114
Switching the Air Conditioning On and Off........................................................................\
. 114
Switching the Climate Control On and Off........................................................................\
. 114
Automatic Climate Control - Vehicles With: Sony Audio System
........................115
Setting the Blower Motor Speed................... 115
Setting the Temperature................................... 115
Switching Auto Mode On and Off.................115
Switching Defrost On and Off........................ 115
Switching Maximum Air Conditioning On and Off................................................................ 115
Switching Recirculated Air On and Off........................................................................\
116
Switching the Air Conditioning On and Off........................................................................\
. 115
Switching the Climate Control On and Off........................................................................\
. 115
Automatic Transmission
............................162
Automatic Transmission Adaptive
Learning............................................................. 165Brake-Shift Interlock.........................................
164
If Your Vehicle Gets Stuck In Mud or Snow.................................................................. 165
SelectShift Automatic ™
Transmission................................................... 162
Understanding the Positions of Your Automatic Transmission............................. 162
Automatic Transmission Fluid Check
.............................................................253
Adding Transmission Fluid ............................ 254
Checking the Transmission Fluid Level................................................................... 253
Autowipers........................................................78
Auxiliary Power Points.................................141 110 Volt AC Power Point.................................... 141
12 Volt DC Power Point...................................... 141
Locations................................................................ 141
AWD See: All-Wheel Drive......................................... 166
B
Battery See: Changing the 12V Battery..................... 256
Blind Spot Information System..............194 Switching the System Off and On...............195
System Errors....................................................... 195
System Limitations............................................ 195
Using the System............................................... 194
BLIS See: Blind Spot Information System..........194
Body Styling Kits
...........................................272
Bonnet Lock See: Opening and Closing the Hood..........243
Booster Seats..................................................28 Types of Booster Seats...................................... 29
Brake Fluid Check........................................255
Brakes................................................................173 General Information........................................... 173
Breaking-In......................................................216
Bulb Specification Chart
............................313
C
Cabin Air Filter...............................................120
500
Flex (TP3) , enUSA, Edition date: 201803, Second-Printing Index
Capacities and Specifications - 3.5L
Duratec.........................................................305
Alternative Engine Oil for Extremely Cold Climates........................................................... 308
Specifications..................................................... 306
Capacities and Specifications - 3.5L Ecoboost™.................................................309
Alternative Engine Oil for Extremely Cold Climates............................................................ 312
Specifications...................................................... 310
Capacities and Specifications................299
Cargo Nets.....................................................202
Car Wash See: Cleaning the Exterior.............................. 265
Catalytic Converter
......................................159
On-Board Diagnostics (OBD-II)................... 160
Readiness for Inspection and Maintenance (I/M) Testing................................................... 160
Center Console
..............................................143
Console Refrigerator and Freezer.................143
Second Row Center Console.......................... 143
Changing a Bulb..........................................260 Brake and Rear Lamps, Rear Direction
Indicator and Reversing Lamp.................262
Front Direction Indicator and Front Parking Lamp.................................................................. 261
Front Fog Lamp.................................................. 262
Headlamp.............................................................. 261
Headlamp Low Beam and Headlamp High Beam.................................................................. 261
LED Lamps........................................................... 263
License Plate Lamp.......................................... 263
Changing a Fuse............................................241 Fuses....................................................................... 241
Changing a Road Wheel
...........................293
Dissimilar Spare Wheel and Tire Assembly
Information..................................................... 293
Tire Change Procedure.................................... 294
Changing the 12V Battery.........................256
Changing the Engine Air Filter................263
Changing the Wiper Blades
.....................258
Front Wiper Blades........................................... 258
Rear Window Wiper Blade............................. 258
Checking MyKey System Status...............59 MyKey Distance.................................................... 59
Number of Admin Keys...................................... 59
Number of MyKeys.............................................. 59
Checking the Wiper Blades......................257 Child Restraint and Seatbelt
Maintenance..................................................41
Child Restraint Positioning
.........................30
Child Safety........................................................17
General Information............................................. 17
Child Safety Locks..........................................32 Left-Hand Side...................................................... 33
Right-Hand Side................................................... 33
Cleaning Leather Seats
.............................269
Cleaning Products.......................................265 Materials............................................................... 265
Cleaning the Engine....................................267
Cleaning the Exterior..................................265 Cleaning the Headlamps................................ 266
Exterior Chrome Parts..................................... 266
Exterior Plastic Parts........................................ 266
Stripes or Graphics........................................... 266
Underbody........................................................... 266
Under Hood......................................................... 266
Cleaning the Instrument Panel and Instrument Cluster Lens........................268
Cleaning the Interior...................................268 Mirrors.................................................................... 268
Cleaning the Wheels
..................................270
Cleaning the Windows and Wiper Blades............................................................267
Clearing All MyKeys
.......................................58
Climate............................................................392
Climate Control
..............................................112
Climate Controlled Seats..........................135
Cooled Seats........................................................ 135
Heated Seats........................................................ 135
Collision Warning System.........................199 PRINCIPLE OF OPERATION........................... 199
Coolant Check See: Engine Coolant Check............................ 249
Crash Sensors and Airbag Indicator
.......50
Creating a MyKey...........................................58
Programming and Changing Configurable
Settings............................................................... 58
Cross Traffic Alert.........................................196 False Alerts........................................................... 198
Switching the System Off and On...............198
System Errors....................................................... 198
System Lights, Messages and Audible Alerts................................................................... 197
System Limitations............................................ 198
Using the System............................................... 196
501
Flex (TP3) , enUSA, Edition date: 201803, Second-Printing Index
Power Exterior Mirrors........................................
86
Power-Folding Mirrors....................................... 86
Puddle Lamps....................................................... 87
F
Fastening the Seatbelts...............................35 Rear Inflatable Seatbelt..................................... 37
Seatbelt Locking Modes.................................... 36
Using Seatbelts During Pregnancy................35
Flat Tire See: Changing a Road Wheel....................... 293
Floor Mats........................................................217
Fog Lamps - Front See: Front Fog Lamps........................................ 83
Foot Pedals See: Adjusting the Pedals.................................. 77
Ford Credit
..........................................................11
US Only...................................................................... 11
Ford Protect..................................................440 Ford Protect Extended Service Plan
(CANADA ONLY)........................................... 441
Ford Protect Extended Service Plans (U.S. Only)................................................................. 440
Front Fog Lamps............................................83
Front Passenger Sensing System............46
Fuel and Refueling........................................151
Fuel Consumption.......................................156 Advertised Capacity.......................................... 156
Fuel Economy...................................................... 156
Fuel Filler Funnel Location
........................152
Fuel Quality......................................................151 Choosing the Right Fuel.................................... 151
Fuel Shutoff...................................................220
Fuses.................................................................232
Fuse Specification Chart...........................232 Passenger Compartment Fuse Panel........237
Power Distribution Box.................................... 232
G
Garage Door Opener See: Universal Garage Door Opener...........136
Gauges...............................................................90
Gearbox See: Transmission.............................................. 162General Information on Radio
Frequencies...................................................52
Intelligent Access................................................. 52
General Maintenance Information.......442 Multi-Point Inspection..................................... 444
Owner Checks and Services.......................... 443
Protecting Your Investment........................... 442
Why Maintain Your Vehicle?......................... 442
Why Maintain Your Vehicle at Your Dealership?..................................................... 442
Getting Assistance Outside the U.S. and Canada.........................................................228
Getting the Services You Need...............225 Away From Home.............................................. 225
H
Handbrake See: Parking Brake.............................................. 174
Hazard Flashers...........................................220
Headlamp Adjusting See: Adjusting the Headlamps..................... 259
Headlamp Exit Delay
....................................82
Headlamp Removal See: Removing a Headlamp......................... 260
Headrest See: Head Restraints.......................................... 121
Head Restraints
..............................................121
Adjusting the Head Restraint......................... 122
Tilting Head Restraints .................................... 124
Heated Exterior Mirrors
................................119
Heated Rear Window...................................119
Heated Seats
..................................................134
Front Seats............................................................ 134
Second Row Heated Seats............................. 134
Heated Steering Wheel
................................75
Heating See: Climate Control........................................... 112
Hints on Controlling the Interior Climate...........................................................116
Defogging the Side Windows in Cold Weather.............................................................. 118
General Hints........................................................ 116
Quickly Cooling the Interior.............................. 117
Quickly Heating the Interior.............................. 117
Recommended Settings for Cooling............118
Recommended Settings for Heating............117
503
Flex (TP3) , enUSA, Edition date: 201803, Second-Printing Index
Hints on Driving With Anti-Lock
Brakes.............................................................174
Home Screen.................................................374
Hood Lock See: Opening and Closing the Hood..........243
I
Ignition Switch
...............................................145
In California (U.S. Only).............................226
Information Display Control.......................75
Information Displays.....................................95
General Information............................................ 95
Information Messages
................................103
Adaptive Cruise Control................................... 104
AdvanceTrac ™.................................................... 104
Alarm...................................................................... 104
Automatic Engine Shutdown........................ 104
AWD
........................................................................\
105
Battery and Charging System........................ 105
Blind Spot Information and Cross Traffic Alert System.................................................... 106
Brake System....................................................... 106
Collision Warning System................................ 107
Doors and Locks.................................................. 107
Fuel........................................................................\
... 107
Keys and Intelligent Access............................ 108
Maintenance........................................................ 108
MyKey..................................................................... 109
Park Aid.................................................................. 109
Power Steering..................................................... 110
Seats........................................................................\
110
Tire Pressure Monitoring System.................. 110
Towing....................................................................... 111
Traction Control..................................................... 111
Transmission.......................................................... 111
Installing Child Restraints
............................18
Child Restraints...................................................... 18
Using Lap and Shoulder Belts.......................... 19
Using Lower Anchors and Tethers for CHildren (LATCH)........................................... 24
Using Tether Straps............................................. 26
Instrument Cluster
........................................90
Instrument Lighting Dimmer.....................82
Instrument Panel Overview
.........................15
Interior Lamps.................................................83
Second Row Reading Lamps.......................... 83
Third Row Dome Lamps................................... 84Interior Mirror...................................................88
Auto-Dimming Mirror......................................... 88
Introduction.........................................................7
J
Jump Starting the Vehicle..........................221 Connecting the Jumper Cables..................... 221
Jump Starting...................................................... 222
Preparing Your Vehicle...................................... 221
Removing the Jumper Cables....................... 222
K
Keyless Entry
...................................................64
SECURICODE™ Keyless Entry
Keypad................................................................ 64
Keyless Starting............................................146 Ignition Modes..................................................... 146
Keys and Remote Controls.........................52
L
Liftgate...............................................................67
Lighting Control
..............................................80
Flashing the Headlamp High Beam...............81
Headlamp High Beam....................................... 80
Lighting
..............................................................80
General Information........................................... 80
Load Carriers See: Roof Racks and Load Carriers.............202
Load Carrying
................................................202
Load Limit.......................................................202
Special Loading Instructions for Owners of
Pick-up Trucks and Utility-type
Vehicles............................................................. 207
Vehicle Loading - with and without a Trailer................................................................. 202
Locking and Unlocking..................................61 Activating Intelligent Access............................ 62
Autolock................................................................... 63
Autounlock ............................................................ 63
Battery Saver......................................................... 64
Enabling or Disabling Autounlock.................63
Illuminated Entry.................................................. 64
Illuminated Exit..................................................... 64
Locking and Unlocking the Doors with the Key Blade............................................................. 61
504
Flex (TP3) , enUSA, Edition date: 201803, Second-Printing Index
Parking Brake..................................................174
Passive Anti-Theft System..........................71 SecuriLock®............................................................ 71
PATS See: Passive Anti-Theft System...................... 71
Pedals..................................................................77
Perchlorate.........................................................11
Personal Safety System ™
..........................43
How Does the Personal Safety System
Work?.................................................................. 43
Phone...............................................................394 During a Phone Call.......................................... 398
Making Calls......................................................... 397
Pairing Your Cell Phone for the First Time................................................................... 395
Phone Menu........................................................ 395
Receiving Calls................................................... 398
Smartphone Connectivity.............................. 399
Text Messaging.................................................. 399
Post-Crash Alert System
...........................223
Power Door Locks See: Locking and Unlocking.............................. 61
Power Liftgate
.................................................68
Obstacle Detection............................................. 69
Opening and Closing the Liftgate.................. 68
Stopping the Liftgate Movement.................. 69
Power Seats
....................................................125
Power Lumbar..................................................... 126
Power Steering Fluid Check.....................255
Power Windows.............................................85 Accessory Delay................................................... 85
Bounce-Back......................................................... 85
One-Touch Down................................................. 85
One-Touch Up....................................................... 85
Window Lock......................................................... 85
Protecting the Environment........................14
Puncture See: Changing a Road Wheel....................... 293
R
Rear Parking Aid............................................178
Rear Passenger Climate Controls...........118 Directing Air to the Overhead Air
Vents................................................................... 118
Directing Air to the Overhead and Rear Footwell Air Vents.......................................... 118Directing Air to the Rear Footwell Air
Vents................................................................... 118
Rear Control Lock Indicator............................. 119
Setting the Rear Blower Motor Speed.........119
Setting the Rear Temperature........................ 119
Switching the Rear Heated Seats On and Off........................................................................\
119
Rear Seats
........................................................127
Adjusting the Rear Seats.................................. 127
Rear View Camera.......................................183 Using the Rear View Camera System.........184
Rear View Camera See: Rear View Camera.................................... 183
Rear Window Wiper and Washers...........79 Rear Camera Washer.......................................... 79
Rear Window Washer......................................... 79
Rear Window Wiper Blade................................ 79
Recommended Towing Weights
...........209
Refueling..........................................................154 Refueling System Overview........................... 154
Refueling System Warning............................. 156
Refueling Your Vehicle...................................... 154
Remote Control..............................................53 Car Finder................................................................ 55
Integrated Keyhead Transmitter..................... 53
Intelligent Access Key......................................... 53
Memory Feature................................................... 56
Remote Start......................................................... 55
Replacing the Battery......................................... 54
Sounding the Panic Alarm................................ 55
Remote Start
.................................................120
Automatic Settings............................................ 120
Removing a Headlamp.............................260
Repairing Minor Paint Damage...............270
Replacement Parts Recommendation........................................12
Collision Repairs.................................................... 12
Scheduled Maintenance and Mechanical Repairs.................................................................. 12
Warranty on Replacement Parts..................... 12
Replacing a Lost Key or Remote Control............................................................56
Reporting Safety Defects (Canada Only)
..............................................................230
Reporting Safety Defects (U.S. Only)
..............................................................230
506
Flex (TP3) , enUSA, Edition date: 201803, Second-Printing Index