2019 FORD FLEX airbag off

If you do not cancel the call, and SYNC
makes a successful call, a pre-recorded
message plays for the 911 operator, and
then the occupant(s) in your vehicle is able
to talk with the operator. Be prepared to
provide your name, phone number and
location immediately, because not all 911
systems are capable of receiving this
information electronically.
911 Assist May Not Work If
•
Your cellular phone or 911 Assist
hardware sustains damage in a crash.
• The vehicle's battery or the SYNC
system has no power.
• The phone(s) thrown from your vehicle
are the ones paired and connected to
the system.
911 Assist Privacy Notice
When you turn on 911 Assist, it may
disclose to emergency services that your
vehicle has been in a crash involving the
deployment of an airbag or activation of
the fuel pump shut-off. Certain versions or
updates to 911 Assist may also be capable
of electronically or verbally disclosing to
911 operators your vehicle location or other
details about your vehicle or crash to assist
911 operators to provide the most
appropriate emergency services. If you do
not want to disclose this information, do
not turn the feature on. USING SYNC™ WITH YOUR
MEDIA PLAYER
You can access and play music from your
digital music player over your vehicle's
speaker system using the system's media
menu or voice commands. You can also
sort and play your music by specific
categories, for example artist and album.
Note:
The system is capable of indexing up
to 6,000 songs.
SYNC is capable of hosting nearly any
digital media player including: iPod®,
Zune ™, plays from device players, and
most USB drives. SYNC also supports the
following audio formats MP3, WMA, WAV
and ACC.
Connecting Your Digital Media
Player to the USB Port
Note: If your digital media player has a
power switch, make sure you switch it on
before plugging it in.
To Connect Using Voice Commands
Plug the device into the USB port. See
USB Port (page 323). Press the voice button and when prompted say:
Action and Description
Voice command
You can now play music by saying any of the appropriate
voice commands. See Media voice commands.
USB [1]
You do not need to say words that appear within square brackets. For example, for where
USB[1]appears, you can say USB or USB one.
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If a crash deploys an airbag (excluding
knee airbags and rear inflatable safety
belts [if equipped]) or activates the fuel
pump shut-off, your SYNC-equipped
vehicle may be able to contact emergency
services by dialing 911 through a paired and
connected Bluetooth enabled phone. You
can learn more about the 911 Assist
feature, by visiting:
Website
www.owner.ford.com
www.syncmyride.ca
www.syncmaroute.ca
For important information about airbag
deployment and the fuel pump shut-off
please see the Supplementary Restrains
and Roadside Emergencies sections of
your owner manual.
To switch 911 Assist on and off please view
the settings information. See Settings
(page 411).
To make sure that 911 Assist works
correctly:
• SYNC must be powered and working
properly at the time of the incident and
throughout feature activation and use.
• The 911 Assist feature must be set on
before the incident.
• You must pair and connect a Bluetooth
enabled and compatible cell phone to
SYNC.
• A connected Bluetooth enabled phone
must have the ability to make and
maintain an outgoing call at the time
of the incident.
• A connected Bluetooth enabled phone
must have adequate network coverage,
battery power and signal strength.
• The vehicle must have battery power
and be located in the U.S., Canada or
in a territory in which 911 is the
emergency number. In the Event of a Crash
Not all crashes will deploy an airbag or
activate the fuel pump shut-off (the
triggers for 911 Assist). If a connected cell
phone sustains damage or loses its
connection to SYNC during a crash, SYNC
will search for and try to connect to a
previously paired cell phone; SYNC will
then attempt to call the emergency
services.
Before making the call:
•
SYNC provides a short window of time
(about 10 seconds) to cancel the call.
If you fail to cancel the call, SYNC
attempts to dial 911.
• SYNC says the following, or a similar
message: "SYNC will attempt to call
911, to cancel the call, press Cancel on
your screen or press and hold the
phone button on your steering wheel."
If you do not cancel the call, and SYNC
makes a successful call, a pre-recorded
message plays for the 911 operator, and
then the occupant(s) in your vehicle is able
to talk with the operator. Be prepared to
provide your name, phone number and
location immediately, because not all 911
systems are capable of receiving this
information electronically.
911 Assist May Not Work If
• Your cellular phone or 911 Assist
hardware sustains damage in a crash.
• The vehicle's battery or the SYNC
system has no power.
• The phone(s) thrown from your vehicle
are the ones paired and connected to
the system.
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911 Assist Privacy Notice
When you switch on 911 Assist, it may
disclose to emergency services that your
vehicle has been in a crash involving the
deployment of an airbag or activation of
the fuel pump shut-off. Certain versions or
updates to 911 Assist may also be capable
of electronically or verbally disclosing to
911 operators your vehicle location or other
details about your vehicle or crash to assist
911 operators to provide the most
appropriate emergency services. If you do
not want to disclose this information, do
not switch the feature on.
Safety Information
WARNING: Driving while distracted
can result in loss of vehicle control, crash
and injury. We strongly recommend that
you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the safe
operation of your vehicle. We recommend
against the use of any hand-held device
while driving and encourage the use of
voice-operated systems when possible.
Make sure you are aware of all applicable
local laws that may affect the use of
electronic devices while driving.
• Do not attempt to service or repair the
system. Have an authorized dealer
check your vehicle.
• Do not operate playing devices if the
power cords or cables are broken, split
or damaged. Place cords and cables
out of the way, so they do not interfere
with the operation of pedals, seats,
compartments or safe driving abilities. •
Do not leave playing devices in your
vehicle during extreme conditions as it
could cause them damage. See your
device's user guide for further
information.
• For your safety, some SYNC 3 functions
are speed-dependent. Their use is
limited to when your vehicle is traveling
at speeds under 3 mph (5 km/h). Make
sure that you review your device's
manual before using it with SYNC 3.
Speed-restricted Features
Some features of this system may be too
difficult to use while your vehicle is moving
so they are restricted from use unless your
vehicle is stationary.
• Screens crowded with information,
such as Point of Interest reviews and
ratings, SiriusXM Traffic and Travel Link
sports scores, movie times or ski
conditions.
• Any action that requires you to use a
keyboard is restricted, such as entering
a navigation destination or editing
information.
• All lists are limited so the user can view
fewer entries (such as phone contacts
or recent phone call entries).
See the following table for more specific
examples.
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A
A/C
See: Climate Control........................................... 112
About This Manual...........................................7
ABS See: Brakes............................................................ 173
ABS driving hints See: Hints on Driving With Anti-Lock
Brakes................................................................. 174
Accessories....................................................438 Exterior Style....................................................... 438
Interior Style........................................................ 438
Lifestyle................................................................. 438
Peace of Mind..................................................... 438
Accessories See: Replacement Parts
Recommendation............................................ 12
ACC See: Using Adaptive Cruise Control............188
Active Park Assist.........................................179 Automatic Steering into Parking
Space.................................................................. 181
Deactivating the Park Assist Feature..........182
Troubleshooting the System.......................... 182
Using Active Park Assist.................................. 180
Adjusting the Headlamps
........................259
Horizontal Aim Adjustment.......................... 260
Vertical Aim......................................................... 259
Adjusting the Pedals......................................77
Adjusting the Steering Wheel - Vehicles With: Manual Adjustable Steering
Column............................................................74
Adjusting the Steering Wheel - Vehicles With: Power Adjustable Steering
Column............................................................73
End of Travel Position......................................... 73
Memory Feature.................................................... 73
Airbag Disposal................................................51
Air Conditioning See: Climate Control........................................... 112
Air Filter See: Changing the Engine Air Filter.............263
Alarm See: Anti-Theft Alarm......................................... 72
All-Wheel Drive.............................................166
Ambient Lighting...........................................84 Adjusting the Brightness................................... 84Changing the Color.............................................
84
Switching Ambient Lighting Off..................... 84
Switching Ambient Lighting On..................... 84
Anti-Theft Alarm
.............................................72
Arming the Alarm................................................. 72
Disarming the Alarm............................................ 72
Appendices...................................................460
Apps.................................................................408 ........................................................................\
......... 408
SiriusXM Traffic and Travel Link................... 410
At a Glance........................................................15
Audible Warnings and Indicators
.............94
Headlamps On Warning Chime..................... 94
Key in Ignition Warning Chime........................ 94
Keyless Warning Alert........................................ 94
Parking Brake On Warning Chime.................94
Audio Control
...................................................74
Seek, Next or Previous........................................ 74
Audio System
.................................................315
General Information.......................................... 315
Audio Unit - Vehicles With: AM/FM/CD/ SYNC/Satellite Radio
..............................316
Accessing the Auxiliary Media
Sources.............................................................. 316
Accessing the Clock Settings......................... 316
Accessing the Menu........................................... 317
Accessing the Phone Features....................... 317
Accessing the Sound Settings....................... 317
Adjusting the Volume........................................ 317
Changing Radio Stations.................................. 317
Ejecting the CD..................................................... 317
Listening to a CD................................................. 317
Listening to Satellite Radio............................. 317
Listening to the Radio........................................ 317
Menu Structure................................................... 318
Muting the Audio................................................ 318
Playing or Pausing Media................................ 318
Switching the Audio Unit On and Off.........318
Using Seek, Fast Forward and Reverse.............................................................. 318
Using the Display Control................................ 318
Using the Number Block.................................. 318
Audio Unit - Vehicles With: Premium AM/FM/CD...................................................321
Adjusting the Volume........................................ 321
Changing Radio Stations................................. 321
Ejecting the CD.................................................... 321
Inserting a CD....................................................... 321
499
Flex (TP3) , enUSA, Edition date: 201803, Second-Printing Index

Capacities and Specifications - 3.5L
Duratec.........................................................305
Alternative Engine Oil for Extremely Cold Climates........................................................... 308
Specifications..................................................... 306
Capacities and Specifications - 3.5L Ecoboost™.................................................309
Alternative Engine Oil for Extremely Cold Climates............................................................ 312
Specifications...................................................... 310
Capacities and Specifications................299
Cargo Nets.....................................................202
Car Wash See: Cleaning the Exterior.............................. 265
Catalytic Converter
......................................159
On-Board Diagnostics (OBD-II)................... 160
Readiness for Inspection and Maintenance (I/M) Testing................................................... 160
Center Console
..............................................143
Console Refrigerator and Freezer.................143
Second Row Center Console.......................... 143
Changing a Bulb..........................................260 Brake and Rear Lamps, Rear Direction
Indicator and Reversing Lamp.................262
Front Direction Indicator and Front Parking Lamp.................................................................. 261
Front Fog Lamp.................................................. 262
Headlamp.............................................................. 261
Headlamp Low Beam and Headlamp High Beam.................................................................. 261
LED Lamps........................................................... 263
License Plate Lamp.......................................... 263
Changing a Fuse............................................241 Fuses....................................................................... 241
Changing a Road Wheel
...........................293
Dissimilar Spare Wheel and Tire Assembly
Information..................................................... 293
Tire Change Procedure.................................... 294
Changing the 12V Battery.........................256
Changing the Engine Air Filter................263
Changing the Wiper Blades
.....................258
Front Wiper Blades........................................... 258
Rear Window Wiper Blade............................. 258
Checking MyKey System Status...............59 MyKey Distance.................................................... 59
Number of Admin Keys...................................... 59
Number of MyKeys.............................................. 59
Checking the Wiper Blades......................257 Child Restraint and Seatbelt
Maintenance..................................................41
Child Restraint Positioning
.........................30
Child Safety........................................................17
General Information............................................. 17
Child Safety Locks..........................................32 Left-Hand Side...................................................... 33
Right-Hand Side................................................... 33
Cleaning Leather Seats
.............................269
Cleaning Products.......................................265 Materials............................................................... 265
Cleaning the Engine....................................267
Cleaning the Exterior..................................265 Cleaning the Headlamps................................ 266
Exterior Chrome Parts..................................... 266
Exterior Plastic Parts........................................ 266
Stripes or Graphics........................................... 266
Underbody........................................................... 266
Under Hood......................................................... 266
Cleaning the Instrument Panel and Instrument Cluster Lens........................268
Cleaning the Interior...................................268 Mirrors.................................................................... 268
Cleaning the Wheels
..................................270
Cleaning the Windows and Wiper Blades............................................................267
Clearing All MyKeys
.......................................58
Climate............................................................392
Climate Control
..............................................112
Climate Controlled Seats..........................135
Cooled Seats........................................................ 135
Heated Seats........................................................ 135
Collision Warning System.........................199 PRINCIPLE OF OPERATION........................... 199
Coolant Check See: Engine Coolant Check............................ 249
Crash Sensors and Airbag Indicator
.......50
Creating a MyKey...........................................58
Programming and Changing Configurable
Settings............................................................... 58
Cross Traffic Alert.........................................196 False Alerts........................................................... 198
Switching the System Off and On...............198
System Errors....................................................... 198
System Lights, Messages and Audible Alerts................................................................... 197
System Limitations............................................ 198
Using the System............................................... 196
501
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Operating AWD Vehicles With Spare
Tires..................................................................... 167
Using Cruise Control....................................187 Canceling the Set Speed................................. 187
Changing the Set Speed.................................. 187
Resuming the Set Speed................................ 188
Setting the Cruise Speed................................. 187
Switching Cruise Control Off......................... 188
Switching Cruise Control On.......................... 187
Using MyKey With Remote Start Systems..........................................................59
Using Snow Chains.....................................288
Using Stability Control................................177
Using SYNC™ With Your Media Player............................................................344
Accessing Your Play Menu............................. 349
Connecting Your Digital Media Player to the USB Port.......................................................... 344
Media Menu Features....................................... 347
Media Voice Commands................................ 346
System Settings.................................................. 351
What's Playing?................................................. 345
Using SYNC™ With Your Phone
............329
Accessing Features Through the Phone
Menu.................................................................. 333
Accessing Your Phone Settings.................... 337
Making a Call....................................................... 332
Pairing a Cell Phone for the First Time................................................................... 329
Pairing Subsequent Cell Phones.................330
Phone Options during an Active Call.........332
Phone Voice Commands................................ 330
Receiving Calls.................................................... 332
System Settings................................................. 339
Text Messaging................................................... 335
Using Traction Control................................175 Switching the System Off................................ 175
System Indicator Lights and Messages........................................................... 175
Using a Switch...................................................... 175
Using the Information Display Controls............................................................. 175
Using Voice Recognition...........................326 Audio Voice Commands.................................. 376
Climate Voice Commands.............................. 377
Initiating a Voice Session................................ 326
Mobile App Voice Commands..................... 380
Navigation Voice Commands........................ 379Phone Voice Commands.................................
377
SiriusXM Traffic and Travel Link Voice Commands..................................................... 380
System Interaction and Feedback...............327
Voice Settings Commands............................. 381
Utilizing the Mediation/Arbitration Program (Canada Only)
........................228
V
Vehicle Care...................................................265 General Information......................................... 265
Vehicle Certification Label.......................304
Vehicle Identification Number................303
Vehicle Storage.............................................270 Battery..................................................................... 271
Body........................................................................\
270
Brakes...................................................................... 271
Cooling system..................................................... 271
Engine...................................................................... 271
Fuel system........................................................... 271
General.................................................................. 270
Miscellaneous....................................................... 271
Removing Vehicle From Storage................... 271
Tires........................................................................\
.. 271
Ventilation See: Climate Control........................................... 112
VIN See: Vehicle Identification Number............303
Voice Control....................................................75
W
Warning Lamps and Indicators..................91 Adaptive Cruise Control...................................... 91
Airbag Readiness.................................................. 92
Anti-Lock Braking System................................ 92
Battery...................................................................... 92
Brake System......................................................... 92
Charging System.................................................. 92
Cruise Control........................................................ 92
Directional Indicator............................................ 92
Door Ajar.................................................................. 92
Engine Coolant Temperature........................... 92
Engine Oil................................................................ 93
Fasten Seatbelt Warning Lamp...................... 93
Front Airbag............................................................ 93
Front Fog Lamps.................................................. 93
509
Flex (TP3) , enUSA, Edition date: 201803, Second-Printing Index