2019 FORD FLEX brake

Less Cost to Properly Maintain Your
Vehicle
Ford Protect extended service plan also
offers a Premium Maintenance Plan that
covers all scheduled maintenance, and
selected wear items. The coverage is
prepaid, so you never have to worry about
the cost of your vehicle
’s maintenance.
Covered maintenance includes:
• Windshield wiper blades.
• Spark plugs.
• The clutch disc (if equipped).
• Brake pads and linings.
• Shock absorbers.
• Struts.
• Engine Belts.
• Engine coolant hoses, clamps and
o-rings.
• Diesel exhaust fluid replenishment (if
equipped).
• Cabin air filter replacement every
20,000 mi (32,000 km) (electric
vehicles only).
Interest Free Finance Options
Just a 10% down payment will provide you
with an affordable, no interest, no fee
payment program allowing you all the
security and benefits Ford Protect
extended service plan has to offer while
paying over time. You are pre-approved
with no credit check or hassles. To learn
more, call our Ford Protect extended
service plan specialists at 800-367-3377.
Ford Protect Extended Service Plan
P.O. Box 321067
Detroit, MI 48232 Ford Protect Extended Service
Plan (CANADA ONLY)
You can get more protection for your
vehicle by purchasing a Ford Protect
extended service plan. Ford Protect
extended service plan is the only service
contract backed by Ford Motor Company
of Canada, Limited. Depending on the plan
you purchase, Ford Protect extended
service plan provides benefits such as:
•
Rental reimbursement.
• Coverage for certain maintenance and
wear items.
• Protection against repair costs after
your New Vehicle Limited Warranty
Coverage expires.
• Roadside Assistance benefits.
There are several Ford Protect extended
service plans available in various time,
distance and deductible combinations.
Each plan is tailored to fit your own driving
needs, including reimbursement for towing
and rental. When you purchase Ford
Protect extended service plan, you receive
added peace-of-mind protection
throughout Canada, the United States and
Mexico, provided by a network of
participating authorized Ford Motor
Company dealers.
Note: Repairs performed outside of
Canada, the United States and Mexico are
not eligible for Ford Protect extended
service plan coverage.
This information is subject to change. For
more information; visit your local Ford of
Canada dealer or www.ford.ca to find the
Ford Protect extended service plan that is
right for you.
441
Flex (TP3) , enUSA, Edition date: 201803, Second-Printing Ford Protect

Check Every Month
Engine oil level.
Function of all interior and exterior lights.
Tires (including spare) for wear and proper pressure. Windshield washer fluid level.
Fuel and water separator. Drain if necessary (or if indicated by the information display). Holes and slots in the tail pipe to make sure they are functional and clear of debris. Check Every Six Months
Battery connections. Clean if necessary.
Body and door drain holes for obstructions. Clean if necessary. Cooling system fluid level and coolant strength.
Door weatherstrips for wear. Lubricate if necessary.
Hinges, latches and outside locks for proper operation. Lubricate if necessary. Parking brake for proper operation.
Safety belts and seat latches for wear and function.
Safety warning lamps (brake, ABS, airbag and safety belt) for operation.
Washer spray and wiper operation. Clean or replace blades as necessary.
Multi-Point Inspection
In order to keep your vehicle running right,
it is important to have the systems on your
vehicle checked regularly. This can help
identify potential issues and prevent major
problems. We recommend having the
following multi-point inspection performed
at every scheduled maintenance interval
to help make sure your vehicle keeps
running great.
444
Flex (TP3) , enUSA, Edition date: 201803, Second-Printing Scheduled Maintenance

Multi-Point Inspection
Hazard warning system operation
Accessory drive belt(s)
Horn operation
Battery performance
Radiator, cooler, heater and air conditioninghoses
Engine air filter
Suspension components for leaks ordamage
Exhaust system
Steering and linkage
Exterior lamps operation
Tires (including spare) for wear and properpressure2
Fluid levels 1
; fill if necessary
Windshield for cracks, chips or pits
For oil and fluid leaks
Washer spray and wiper operation
Half-shaft dust boots
1 Brake, coolant recovery reservoir, automatic transmission and window washer
2 If your vehicle is equipped with a temporary mobility kit, check the tire sealant expiration
Use By date on the canister. Replace as needed.
Be sure to ask your dealership service
advisor or technician about the multi-point
vehicle inspection. It is a comprehensive
way to perform a thorough inspection of
your vehicle. Your checklist gives you
immediate feedback on the overall
condition of your vehicle.
NORMAL SCHEDULED
MAINTENANCE
Intelligent Oil-Life Monitor™
Your vehicle is equipped with an Intelligent
Oil-Life Monitor that determines when you
should change the engine oil based on how
your vehicle is used. By using several
important factors in its calculations, the
monitor helps reduce the cost of owning
your vehicle and reduces environmental
waste at the same time. This means you do not have to remember
to change the oil on a mileage-based
schedule. Your vehicle lets you know when
an oil change is due by displaying a
message in the information display.
The following table provides examples of
vehicle use and its impact on oil change
intervals. It is a guideline only. Actual oil
change intervals depend on several factors
and generally decrease with severity of
use.
445
Flex (TP3) , enUSA, Edition date: 201803, Second-Printing Scheduled Maintenance

When to Expect the OIL CHANGE REQUIRED Message
Vehicle Use and Example
Interval
Normal
7,500– 10,000 mi
(12,000– 16,000 km) Normal commuting with highway driving
No, or moderate, load or towing
Flat to moderately hilly roads
No extended idling
Severe
5,000– 7,500 mi
(8,000– 12,000 km) Moderate to heavy load or towing
Mountainous or off-road conditions
Extended idling
Extended hot or cold operation
Extreme
3,000–5,000 mi
(5,000–8,000 km) Maximum load or towing
Extreme hot or cold operation
Normal Maintenance Intervals At Every Oil Change Interval as Indicated by the Information Display
1
Change engine oil and filter. 2
Rotate the tires.
Perform a multi-point inspection recommended.
Inspect the automatic transmission fluid level. Consult your dealer for requirements.
Inspect the brake pads, rotors, hoses and parking brake.
Inspect the engine cooling system strength and hoses.
Inspect the exhaust system and heat shields.
Inspect the rear axle and U-joints all wheel drive only.
Inspect the half-shaft boots.
Inspect the steering linkage, ball joints, suspension, tire-rod ends, driveshaft and U-
joints.
446
Flex (TP3) , enUSA, Edition date: 201803, Second-Printing Scheduled Maintenance

ELECTROMAGNETIC
COMPATIBILITY
WARNING: Do not place objects or
mount equipment on or near the airbag
cover, on the side of the seatbacks (of the
front seats), or in front seat areas that may
come into contact with a deploying airbag.
Failure to follow these instructions may
increase the risk of personal injury in the
event of a crash. WARNING:
Do not fasten antenna
cables to original vehicle wiring, fuel pipes
and brake pipes. WARNING:
Keep antenna and power
cables at least 4 in (10 cm) from any
electronic modules and airbags.
Note: We test and certify your vehicle to
meet electromagnetic compatibility
legislation (UNECE Regulation 10 or other
applicable local requirements). It is your
responsibility to make sure that any
equipment an authorized dealer installs on
your vehicle complies with applicable local
legislation and other requirements.
Note: Any radio frequency transmitter
equipment in your vehicle (such as cellular
telephones and amateur radio transmitters)
must keep to the parameters in the
following table. We do not provide special
provisions or conditions for installations or
use.
Car 460
Flex (TP3) , enUSA, Edition date: 201803, Second-Printing AppendicesE239120

A
A/C
See: Climate Control........................................... 112
About This Manual...........................................7
ABS See: Brakes............................................................ 173
ABS driving hints See: Hints on Driving With Anti-Lock
Brakes................................................................. 174
Accessories....................................................438 Exterior Style....................................................... 438
Interior Style........................................................ 438
Lifestyle................................................................. 438
Peace of Mind..................................................... 438
Accessories See: Replacement Parts
Recommendation............................................ 12
ACC See: Using Adaptive Cruise Control............188
Active Park Assist.........................................179 Automatic Steering into Parking
Space.................................................................. 181
Deactivating the Park Assist Feature..........182
Troubleshooting the System.......................... 182
Using Active Park Assist.................................. 180
Adjusting the Headlamps
........................259
Horizontal Aim Adjustment.......................... 260
Vertical Aim......................................................... 259
Adjusting the Pedals......................................77
Adjusting the Steering Wheel - Vehicles With: Manual Adjustable Steering
Column............................................................74
Adjusting the Steering Wheel - Vehicles With: Power Adjustable Steering
Column............................................................73
End of Travel Position......................................... 73
Memory Feature.................................................... 73
Airbag Disposal................................................51
Air Conditioning See: Climate Control........................................... 112
Air Filter See: Changing the Engine Air Filter.............263
Alarm See: Anti-Theft Alarm......................................... 72
All-Wheel Drive.............................................166
Ambient Lighting...........................................84 Adjusting the Brightness................................... 84Changing the Color.............................................
84
Switching Ambient Lighting Off..................... 84
Switching Ambient Lighting On..................... 84
Anti-Theft Alarm
.............................................72
Arming the Alarm................................................. 72
Disarming the Alarm............................................ 72
Appendices...................................................460
Apps.................................................................408 ........................................................................\
......... 408
SiriusXM Traffic and Travel Link................... 410
At a Glance........................................................15
Audible Warnings and Indicators
.............94
Headlamps On Warning Chime..................... 94
Key in Ignition Warning Chime........................ 94
Keyless Warning Alert........................................ 94
Parking Brake On Warning Chime.................94
Audio Control
...................................................74
Seek, Next or Previous........................................ 74
Audio System
.................................................315
General Information.......................................... 315
Audio Unit - Vehicles With: AM/FM/CD/ SYNC/Satellite Radio
..............................316
Accessing the Auxiliary Media
Sources.............................................................. 316
Accessing the Clock Settings......................... 316
Accessing the Menu........................................... 317
Accessing the Phone Features....................... 317
Accessing the Sound Settings....................... 317
Adjusting the Volume........................................ 317
Changing Radio Stations.................................. 317
Ejecting the CD..................................................... 317
Listening to a CD................................................. 317
Listening to Satellite Radio............................. 317
Listening to the Radio........................................ 317
Menu Structure................................................... 318
Muting the Audio................................................ 318
Playing or Pausing Media................................ 318
Switching the Audio Unit On and Off.........318
Using Seek, Fast Forward and Reverse.............................................................. 318
Using the Display Control................................ 318
Using the Number Block.................................. 318
Audio Unit - Vehicles With: Premium AM/FM/CD...................................................321
Adjusting the Volume........................................ 321
Changing Radio Stations................................. 321
Ejecting the CD.................................................... 321
Inserting a CD....................................................... 321
499
Flex (TP3) , enUSA, Edition date: 201803, Second-Printing Index

Switching the Audio Unit On and Off..........321
Using Seek, Fast Forward and
Reverse............................................................... 321
Audio Unit - Vehicles With: Sony AM/ FM/CD...........................................................322
Accessing the Sound Settings...................... 322
Adjusting the Volume....................................... 322
Changing Radio Stations................................ 322
Selecting the Audio Modes............................ 322
Switching the Audio Unit On and Off.........322
Using Seek, Fast Forward and Reverse.............................................................. 323
Autolamps.........................................................81
Windshield Wiper Activated
Headlamps......................................................... 81
Automatic Climate Control - Vehicles With: Premium AM/FM/CD.....................113
Setting the Blower Motor Speed................... 113
Setting the Temperature.................................. 114
Switching Auto Mode On and Off.................114
Switching Defrost On and Off........................ 114
Switching Dual Zone Mode On and Off........................................................................\
. 114
Switching Maximum Air Conditioning On and Off................................................................ 114
Switching Recirculated Air On and Off........................................................................\
. 114
Switching the Air Conditioning On and Off........................................................................\
. 114
Switching the Climate Control On and Off........................................................................\
. 114
Automatic Climate Control - Vehicles With: Sony Audio System
........................115
Setting the Blower Motor Speed................... 115
Setting the Temperature................................... 115
Switching Auto Mode On and Off.................115
Switching Defrost On and Off........................ 115
Switching Maximum Air Conditioning On and Off................................................................ 115
Switching Recirculated Air On and Off........................................................................\
116
Switching the Air Conditioning On and Off........................................................................\
. 115
Switching the Climate Control On and Off........................................................................\
. 115
Automatic Transmission
............................162
Automatic Transmission Adaptive
Learning............................................................. 165Brake-Shift Interlock.........................................
164
If Your Vehicle Gets Stuck In Mud or Snow.................................................................. 165
SelectShift Automatic ™
Transmission................................................... 162
Understanding the Positions of Your Automatic Transmission............................. 162
Automatic Transmission Fluid Check
.............................................................253
Adding Transmission Fluid ............................ 254
Checking the Transmission Fluid Level................................................................... 253
Autowipers........................................................78
Auxiliary Power Points.................................141 110 Volt AC Power Point.................................... 141
12 Volt DC Power Point...................................... 141
Locations................................................................ 141
AWD See: All-Wheel Drive......................................... 166
B
Battery See: Changing the 12V Battery..................... 256
Blind Spot Information System..............194 Switching the System Off and On...............195
System Errors....................................................... 195
System Limitations............................................ 195
Using the System............................................... 194
BLIS See: Blind Spot Information System..........194
Body Styling Kits
...........................................272
Bonnet Lock See: Opening and Closing the Hood..........243
Booster Seats..................................................28 Types of Booster Seats...................................... 29
Brake Fluid Check........................................255
Brakes................................................................173 General Information........................................... 173
Breaking-In......................................................216
Bulb Specification Chart
............................313
C
Cabin Air Filter...............................................120
500
Flex (TP3) , enUSA, Edition date: 201803, Second-Printing Index

Capacities and Specifications - 3.5L
Duratec.........................................................305
Alternative Engine Oil for Extremely Cold Climates........................................................... 308
Specifications..................................................... 306
Capacities and Specifications - 3.5L Ecoboost™.................................................309
Alternative Engine Oil for Extremely Cold Climates............................................................ 312
Specifications...................................................... 310
Capacities and Specifications................299
Cargo Nets.....................................................202
Car Wash See: Cleaning the Exterior.............................. 265
Catalytic Converter
......................................159
On-Board Diagnostics (OBD-II)................... 160
Readiness for Inspection and Maintenance (I/M) Testing................................................... 160
Center Console
..............................................143
Console Refrigerator and Freezer.................143
Second Row Center Console.......................... 143
Changing a Bulb..........................................260 Brake and Rear Lamps, Rear Direction
Indicator and Reversing Lamp.................262
Front Direction Indicator and Front Parking Lamp.................................................................. 261
Front Fog Lamp.................................................. 262
Headlamp.............................................................. 261
Headlamp Low Beam and Headlamp High Beam.................................................................. 261
LED Lamps........................................................... 263
License Plate Lamp.......................................... 263
Changing a Fuse............................................241 Fuses....................................................................... 241
Changing a Road Wheel
...........................293
Dissimilar Spare Wheel and Tire Assembly
Information..................................................... 293
Tire Change Procedure.................................... 294
Changing the 12V Battery.........................256
Changing the Engine Air Filter................263
Changing the Wiper Blades
.....................258
Front Wiper Blades........................................... 258
Rear Window Wiper Blade............................. 258
Checking MyKey System Status...............59 MyKey Distance.................................................... 59
Number of Admin Keys...................................... 59
Number of MyKeys.............................................. 59
Checking the Wiper Blades......................257 Child Restraint and Seatbelt
Maintenance..................................................41
Child Restraint Positioning
.........................30
Child Safety........................................................17
General Information............................................. 17
Child Safety Locks..........................................32 Left-Hand Side...................................................... 33
Right-Hand Side................................................... 33
Cleaning Leather Seats
.............................269
Cleaning Products.......................................265 Materials............................................................... 265
Cleaning the Engine....................................267
Cleaning the Exterior..................................265 Cleaning the Headlamps................................ 266
Exterior Chrome Parts..................................... 266
Exterior Plastic Parts........................................ 266
Stripes or Graphics........................................... 266
Underbody........................................................... 266
Under Hood......................................................... 266
Cleaning the Instrument Panel and Instrument Cluster Lens........................268
Cleaning the Interior...................................268 Mirrors.................................................................... 268
Cleaning the Wheels
..................................270
Cleaning the Windows and Wiper Blades............................................................267
Clearing All MyKeys
.......................................58
Climate............................................................392
Climate Control
..............................................112
Climate Controlled Seats..........................135
Cooled Seats........................................................ 135
Heated Seats........................................................ 135
Collision Warning System.........................199 PRINCIPLE OF OPERATION........................... 199
Coolant Check See: Engine Coolant Check............................ 249
Crash Sensors and Airbag Indicator
.......50
Creating a MyKey...........................................58
Programming and Changing Configurable
Settings............................................................... 58
Cross Traffic Alert.........................................196 False Alerts........................................................... 198
Switching the System Off and On...............198
System Errors....................................................... 198
System Lights, Messages and Audible Alerts................................................................... 197
System Limitations............................................ 198
Using the System............................................... 196
501
Flex (TP3) , enUSA, Edition date: 201803, Second-Printing Index