2019 FORD FIESTA USB

AppLink issues
Possible solution(s)
Possible cause(s)
Issue
Unplug the USB cable from
the phone, wait a moment,
and plug the USB cable
back in to the phone. After a
few seconds, the app should
appear in SYNC 3's Mobile
Apps Menu. If not, "Force
Close" the application and
restart it.
You may need to reset the
USB connection to SYNC 3.
My iPhone is connected, my
app is running, I restarted
the app but I still cannot find
it on SYNC 3.
Increase the Bluetooth
volume of the device by
using the device's volume
control buttons which are
most often found on the
side of the device.
The Bluetooth volume on
the phone may be low.
I have an Android phone. I
found and started my media
app on SYNC 3, but there is
no sound or the sound is
very low.
Force close or uninstall the
apps you do not want SYNC
3 to find. If the app has a
"Ford SYNC" setting, disable
that setting in the app's
settings menu on the phone.
Some Android devices have
a limited number of
Bluetooth ports that apps
can use to connect. If you
have more AppLink apps on
your phone than the number
of available Bluetooth ports,
you will not see all of your
apps listed in the SYNC 3
mobile apps menu.
I can only see some of the
AppLink apps running on my
phone listed in the SYNC 3
Mobile Apps Menu. Voice command issues
Possible solution
Possible cause
Issue
Review the cell phone voice commands
and the media voice commands at the
beginning of their respective sections.
You may be using the
wrong voice commands.
SYNC 3 does
not understand
what I am
saying. Refer to the audio display during an active
voice session to find a list of voice
commands there.
Wait for the system to prompt you before
you state your command.
You may be speaking too
soon or at the wrong
time.
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2019 Fiesta (CCT) Canada/United States of America, KE8J 19A321 AA enUSA, Edition date: 201806, Second-Printing SYNC™ 3

Voice command issues
Possible solution
Possible cause
Issue
SYNC 3 applies the phonetic pronunciation
rules of the selected language to the names
stored on your media player or USB flash
drive. It is able to make some exceptions
for very popular artist names (for example,
U2) such that you can always use the
English pronunciation for these artists.
You may be saying the
foreign names using the
currently selected
language for SYNC 3.
The SYNC 3
voice control
system is having
trouble recog-
nizing foreign
tracks, artists,
albums, genres
and playlist
names from my
media player or
USB flash drive.
SYNC 3 uses a synthetically generated
voice rather than pre-recorded human
voice.
SYNC 3 uses text-to-
speech voice prompt
technology.
The system
generates voice
prompts and
the pronunci-
ation of some
words may not
be accurate for
my language. SYNC 3 offers several new voice control
features for a wide range of languages.
Dialing a contact name directly from the
phonebook without pre-recording (for
example,
“call John Smith ”) or selecting a
track, artist, album, genre or playlist directly
from your media player (for example, "play
artist Madonna").
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2019 Fiesta (CCT) Canada/United States of America, KE8J 19A321 AA enUSA, Edition date: 201806, Second-Printing SYNC™ 3

General
Possible solution
Possible cause
Issue
SYNC 3 supports multiple languages in a
single module for text display, voice control
and voice prompts. The country where you
bought your vehicle dictates the languages
based on the most popular languages
spoken. If the selected language is not
available, SYNC 3 remains in the current
active language.
SYNC 3 does not support
the currently selected
language for the instru-
ment cluster and inform-
ation and entertainment
display.
The language
selected for the
instrument
cluster and
information and
entertainment
display does not
match the
SYNC 3
SYNC 3 offers several new voice control
features for a wide range of languages.
Dialing a contact name directly from the
phonebook without pre-recording (for
example,
“call John Smith ”) or selecting a
track, artist, album, genre or playlist directly
from your media player (for example, "play
artist Madonna").
language
(phone, USB,
Bluetooth
audio, voice
control and
voice prompts). SYNC 3 System Reset
The system has a System Reset feature that can be performed if the function of a SYNC
3 feature is lost. This reset is intended to restore functionality and will not erase any
information previously stored in the system (such as paired devices, phonebook, call
history, text messages, or user settings). To perform a System Reset, press and hold
the Seek Up (>>|) button while pressing and holding the Radio Power button. After
approximately 5 seconds the screen will go black. Allow 1-2 minutes for the system
reset to complete. You may then resume using the SYNC 3 system.
For additional assistance with SYNC 3
troubleshooting please call or visit the Ford
Website. Ford Support
United States: 1-800-392-3673
Customer Relation-
ship Center
Canada: 1-800-565-3673
owner.ford.com
Website
www.syncmyride.ca
www.syncmaroute.ca
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2019 Fiesta (CCT) Canada/United States of America, KE8J 19A321 AA enUSA, Edition date: 201806, Second-Printing SYNC™ 3

Cleaning the Interior....................................214
Mirrors..................................................................... 215
Cleaning the Wheels...................................216
Cleaning the Windows and Wiper Blades............................................................214
Clearing All MyKeys.......................................54
Climate Control..............................................96
Clock....................................................................87 Type 1........................................................................\
. 87
Type 2........................................................................\
87
Clutch Fluid Check - Manual Transmission...............................................192
Coolant Check See: Engine Coolant Check............................. 187
Crash Sensors and Airbag Indicator
........45
Creating a MyKey............................................53 Programming/Changing Configurable
Settings............................................................... 53
Cruise Control
.................................................69
Principle of Operation....................................... 146
Cruise control See: Using Cruise Control................................ 146
Customer Assistance
..................................165
D
Data Recording
..................................................9
Comfort, Convenience and Entertainment
Data........................................................................\
11
Event Data................................................................. 11
Service Data............................................................ 10
Services That Third Parties Provide...............12
Services That We Provide.................................. 12
Vehicles With a Modem...................................... 12
Vehicles With SYNC............................................. 12
Declaration of Conformity
.......................429
Radio Frequency Statement......................... 429
Digital Radio..................................................266 HD Radio Reception and Station
Troubleshooting............................................ 267
Direction Indicators........................................74
Doors and Locks..............................................57
Drive Belt Routing - 1.6L Duratec-16V Ti-VCT (Sigma)
.........................................210
Driver and Passenger Airbags...................39 Children and Airbags.......................................... 40
Proper Driver and Front Passenger Seating Adjustment........................................................ 39Driver Knee Airbag
.........................................44
Driving Aids......................................................147
Driving Hints...................................................158
Driving Through Water................................158
E
Eco Mode.........................................................147 Resetting Eco Mode........................................... 147
Type 1....................................................................... 147
Economical Driving......................................158
Electromagnetic Compatibility
...............401
Emission Law.................................................124
Noise Emissions Warranty, Prohibited
Tampering Acts and Maintenance..........125
Tampering With a Noise Control System............................................................... 124
End User License Agreement.................403 VEHICLE SOFTWARE END USER LICENSE
AGREEMENT (EULA) ................................ 403
Engine Block Heater
.....................................115
Using the Engine Block Heater....................... 116
Engine Coolant Check.................................187 Adding Coolant.................................................... 187
Coolant Change.................................................. 189
Engine Coolant Temperature Management.................................................. 190
Fail-Safe Cooling................................................ 189
Recycled Coolant............................................... 189
Severe Climates.................................................. 189
Engine Cooling Fan......................................186
Engine Emission Control............................124
Engine Immobilizer See: Passive Anti-Theft System..................... 65
Engine Oil Check...........................................185 Adding Engine Oil............................................... 185
Engine Oil Dipstick - 1.6L Duratec-16V Ti-VCT (Sigma)
.........................................185
Engine Specifications - 1.6L Duratec-16V Ti-VCT (Sigma)
.........................................243
Entertainment...............................................327 AM/FM Radio...................................................... 328
Apps....................................................................... 336
Bluetooth Stereo or USB................................ 335
CD........................................................................\
.... 334
HD Radio ™ Information (If
Available).......................................................... 331
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2019 Fiesta (CCT) Canada/United States of America, KE8J 19A321 AA enUSA, Edition date: 201806, Second-Printing Index

SiriusXM® Satellite Radio (If
Activated)........................................................ 329
Sources.................................................................. 328
Supported Media Players, Formats and Metadata Information................................ 336
USB Ports............................................................. 336
Environment.....................................................16
Event Data Recording See: Data Recording.............................................. 9
Export Unique Options.................................15
Exterior Mirrors................................................78
Fold-Away Exterior Mirrors............................... 78
Integrated Blind Spot Mirrors........................... 78
Power Exterior Mirrors........................................ 78
F
Fan See: Engine Cooling Fan.................................. 186
Fastening the Seatbelts
................................31
Seatbelt Locking Modes.................................... 32
Using Seatbelts During Pregnancy.................31
Flat Tire See: Changing a Road Wheel....................... 238
Floor Mats.......................................................159
Fog Lamps - Front See: Front Fog Lamps......................................... 74
Ford Credit
.........................................................13
US Only..................................................................... 13
Ford Protect
...................................................382
Ford Protect Extended Service Plan
(CANADA ONLY).......................................... 383
Ford Protect Extended Service Plans (U.S. Only).................................................................. 382
Front Fog Lamps.............................................74
Front Parking Aid..........................................140 Sensing System Audible Warnings..............142
Switching the Parking Aid System
Off........................................................................\
142
Front Passenger Sensing System............40
Front Wiper Blades See: Changing the Front Wiper Blades.......194
Fuel and Refueling
.........................................117
Fuel Consumption........................................122
Calculating Fuel Economy............................... 123
Filling the Fuel Tank........................................... 123
Fuel Filler Funnel Location.........................118 Fuel Quality
......................................................117
Choosing the Right Fuel.................................... 117
Fuel Shutoff.....................................................161
Fuses..................................................................172
Fuse Specification Chart............................172 Engine Compartment Fuse Box..................... 172
Passenger Compartment Fuse Box.............176
G
Gauges................................................................81 Compass (If Equipped)...................................... 81
Engine Coolant Temperature Gauge.............81
Fuel Gauge.............................................................. 82
Low Fuel Reminder.............................................. 82
Gearbox See: Transmission.............................................. 128
General Information on Radio Frequencies...................................................47
Intelligent Access.................................................. 47
General Maintenance Information
.......384
Multi-Point Inspection..................................... 386
Owner Checks and Services.......................... 385
Protecting Your Investment.......................... 384
Why Maintain Your Vehicle?......................... 384
Why Maintain Your Vehicle at Your Dealership?..................................................... 384
Getting Assistance Outside the U.S. and Canada..........................................................168
Getting the Services You Need...............165 Away From Home............................................... 165
H
Handbrake See: Parking Brake............................................. 134
Hazard Flashers.............................................161
Headlamp Adjusting See: Adjusting the Headlamps...................... 195
Headlamp Exit Delay.....................................74
Headlamp Removal See: Removing a Headlamp.......................... 196
Headrest See: Head Restraints......................................... 103
Head Restraints............................................103 Adjusting the Head Restraint........................ 104
Heated Seats..................................................107
434
2019 Fiesta (CCT) Canada/United States of America, KE8J 19A321 AA enUSA, Edition date: 201806, Second-Printing Index

T
Tailgate
See: Manual Liftgate.......................................... 60
Technical Specifications See: Capacities and Specifications............243
The Better Business Bureau (BBB) Auto Line Program (U.S. Only)........................167
Tire Care...........................................................219
Glossary of Tire Terminology.......................... 221
Important information for 205/40R17 low-profile tires and wheels...................... 219
Information About Uniform Tire Quality Grading.............................................................. 219
Information Contained on the Tire Sidewall............................................................ 222
Temperature A B C............................................ 220
Traction AA A B C.............................................. 220
Treadwear............................................................ 220
Tire Pressure Monitoring System...........234 Changing Tires With a Tire Pressure
Monitoring System....................................... 236
Understanding Your Tire Pressure Monitoring System ...................................... 236
Tires See: Wheels and Tires...................................... 219
Towing a Trailer.............................................155
Towing the Vehicle on Four Wheels...........................................................155
Emergency Towing............................................. 155
Recreational Towing.......................................... 156
Towing..............................................................155
Traction Control
............................................136
Principle of Operation....................................... 136
Transmission Code Designation
.............247
Transmission Specifications - 5-Speed Manual Transmission..............................244
Transmission Specifications - Automatic Transmission..............................................243
Transmission..................................................128
Transporting the Vehicle............................155
Trip Computer
..................................................87
U
Under Hood Overview - 1.6L Duratec-16V Ti-VCT (Sigma).........................................183
USB Port
..........................................................272 Using Cruise Control...................................146
Switching Cruise Control Off......................... 146
Switching Cruise Control On.......................... 146
Using MyKey With Remote Start Systems..........................................................55
Using Snow Chains.....................................234
Using Stability Control...............................138
Using Summer Tires
...................................234
Using SYNC™ With Your Media Player............................................................294
Accessing Your USB Song Library...............298
Bluetooth Devices and System Settings............................................................ 300
Connecting Your Digital Media Player to the USB Port.......................................................... 294
Media Menu Features....................................... 297
Media Voice Commands................................ 295
USB 2..................................................................... 300
Voice Commands for Audio Sources..........301
Using SYNC™ With Your Phone.............277 Accessing Features through the Phone
Menu.................................................................. 282
Accessing Your Phone Settings................... 285
Bluetooth Devices............................................. 286
Making Calls......................................................... 281
Pairing a Phone for the First Time...............278
Pairing Subsequent Phones.......................... 279
Phone Options during an Active Call..........281
Phone Voice Commands................................ 279
Receiving Calls..................................................... 281
System Settings................................................. 287
Text Messaging................................................... 283
Using Traction Control
................................136
Switching the System Off............................... 136
System Indicator Lights and Messages.......................................................... 136
Using a Switch..................................................... 136
Using the Information Display Controls............................................................. 136
Using Voice Recognition............................275 Apps........................................................................\
326
Automatic Blower Motor Speed Reduction......................................................... 327
Climate Control.................................................. 323
Entertainment
..................................................... 322
General................................................................... 321
Initiating a Voice Session................................ 275
Navigation............................................................. 325
439
2019 Fiesta (CCT) Canada/United States of America, KE8J 19A321 AA enUSA, Edition date: 201806, Second-Printing Index