ROADSIDE ASSISTANCE
Vehicles Sold in the United States:
Getting Roadside Assistance
To fully assist you should you have a
vehicle concern, Ford Motor Company
offers a complimentary roadside
assistance program. This program is
separate from the New Vehicle Limited
Warranty.
The service is available:
•
24 hours a day, seven days a week.
• For the coverage period listed on the
Roadside Assistance Card included in
your Owner's Manual portfolio.
Roadside Assistance covers:
• A flat tire change with a good spare
(except vehicles supplied with a tire
inflation kit).
• Battery jump start.
• Lock-out assistance (key replacement
cost is the customer's responsibility).
• Fuel delivery — independent service
contractors, if not prohibited by state,
local or municipal law, shall deliver up
to 2 gal (8 L) of gasoline or 5 gal (20 L)
of diesel fuel to a disabled vehicle.
Roadside Assistance limits fuel delivery
service to two no-charge occurrences
within a 12-month period.
• Winch out — available within 100 ft
(30 m) of a paved or county
maintained road, no recoveries. •
Towing — independent service
contractors, if not prohibited by state,
local or municipal law, shall tow Ford
eligible vehicles to an authorized dealer
within
35 mi (56 km) of the
disablement location or to the nearest
authorized dealer. If a member
requests a tow to an authorized dealer
that is more than
35 mi (56 km) from
the disablement location, the member
shall be responsible for any mileage
costs in excess of
35 mi (56 km).
• Roadside Assistance includes up to
$200 for a towed trailer if the disabled
eligible vehicle requires service at the
nearest authorized dealer. If the towing
vehicle is operational but the trailer is
not, then the trailer does not qualify for
any roadside services.
Vehicles Sold in the United States:
Using Roadside Assistance
Complete the roadside assistance
identification card and place it in your
wallet for quick reference. This card is in
the owner's information portfolio in the
glove compartment.
United States vehicle customers who
require Roadside Assistance, call
1-800-241-3673.
If you need to arrange roadside assistance
for yourself, Ford Motor Company
reimburses a reasonable amount for
towing to the nearest dealership within
35 mi (56 km)
. To obtain reimbursement
information, United States vehicle
customers call 1-800-241-3673.
Customers need to submit their original
receipts.
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When driving with a type 1 or 2
dissimilar spare tire listed above, do
not:
•
Exceed 50 mph (80 km/h).
• Load the vehicle beyond maximum
vehicle load rating listed on the Safety
Compliance Label.
• Tow a trailer.
• Use more than one dissimilar spare tire
at a time.
• Use commercial car washing
equipment.
• Try to repair the dissimilar spare tire.
When driving with a type 3 dissimilar
spare tire listed above, do not:
• Exceed
70 mph (113 km/h).
• Use more than one dissimilar spare
wheel and tire assembly at a time.
• Use commercial car washing
equipment.
Use of one of the dissimilar spare tires
listed above at any one wheel location can
lead to impairment of the following:
• Handling, stability and braking
performance.
• Comfort and noise.
• Ground clearance and parking at curbs.
• Winter weather driving capability.
• Wet weather driving capability.
• All-wheel driving capability (if
applicable).
The usage of a full-size dissimilar spare
wheel and tire assembly can lead to
impairment of the following:
• Handling, stability and braking
performance.
• Comfort and noise.
• Ground clearance and parking at curbs.
• Winter weather driving capability. •
Wet weather driving capability.
• All-wheel driving capability.
When driving with the full-size dissimilar
spare wheel and tire assembly additional
caution should be given to:
• Towing a trailer.
• Driving vehicles equipped with a
camper body.
• Driving vehicles with a load on the
cargo rack.
Drive cautiously when using a full-size
dissimilar spare wheel and tire assembly
and seek service as soon as possible.
Tire Change Procedure WARNING:
When one of the front
wheels is off the ground, the
transmission alone will not prevent the
vehicle from moving or slipping off the
jack, even if the transmission is in park
(P). WARNING:
Do not attempt to
change a tire on the side of the vehicle
close to moving traffic. Pull far enough
off the road to avoid the danger of being
hit when operating the jack or changing
the wheel. WARNING:
To help prevent your
vehicle from moving when changing a
wheel, shift the transmission into park
(P), set the parking brake and use an
appropriate block or wheel chock to
secure the wheel diagonally opposite to
the wheel being changed. For example,
when changing the front left wheel,
place an appropriate block or wheel
chock on the right rear wheel.
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9. Loosen each wheel lug nut one-half
turn counterclockwise but do not
remove them until the wheel is raised
off the ground.
Note: Jack at the specified locations to
avoid damage to the vehicle.
10. The vehicle jacking points are shown
here, and are depicted on the yellow
warning label on the jack. 11. Indentations in the sills show the
location of the jacking points. 12. Remove the lug nuts with the lug
wrench.
13. Replace the flat tire with the spare tire, making sure the valve stem is
facing outward. Reinstall the lug nuts
until the wheel is snug against the
hub. Do not fully tighten the lug nuts
until the wheel has been lowered. 14. Lower the wheel by turning the jack
handle counterclockwise. 15.
Remove the jack and fully tighten the
lug nuts in the order shown. See
Technical Specifications (page
241).
Stowing the Flat Tire
The full-size road wheel can be stowed in
the spare tire compartment.
1. Lift the carpeted wheel cover at an angle to access the spare tire
compartment.
2. Place the wheel in the spare tire well with the valve stem facing down. Use
the mini-spare bolt to secure the
wheel.
3. Place the jack and tools back into the spare tire compartment.
4. Replace the carpeted wheel cover.
TECHNICAL SPECIFICATIONS
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4
E90589
PROTECT YOURSELF FROM THE RISING
COST OF VEHICLE REPAIRS WITH A FORD
PROTECT EXTENDED SERVICE PLAN.
Ford Protect Extended Service
Plans (U.S. Only)
Ford Protect extended service plan means
peace of mind. It’
s the extended service
plan backed by Ford Motor Company, and
provides more protection beyond the New
Vehicle Limited Warranty coverage. When
you visit your Ford Dealer, Insist on Ford
Protect extended service plans!
Ford Protect Can Quickly Pay for Itself
One trip to the Service Center could easily
exceed the price of your Ford Protect
extended service plan. With Ford Protect
extended service plan you minimize your
risk for unexpected repair bills and rising
repair costs.
Up to 1,000+ Covered Vehicle
Components
There are four mechanical Ford Protect
extended service plans with different levels
of coverage. Ask your authorized dealer for
details.
1. PremiumCARE - Our most comprehensive coverage. With over
1,000 covered components, this plan
is so complete it’ s probably easier to
list what’ s not covered.
2. ExtraCARE - Covers 113 components, and includes many high-tech items.
3. BaseCARE - Covers 84 components.
4. PowertrainCARE - Covers 29 critical components.
Ford Protect extended service plans are
honored by all authorized Ford dealers in
the U.S., Canada and Mexico. That means you get:
•
Reliable, quality service at any Ford or
Lincoln dealership.
• Repairs performed by factory trained
technicians, using genuine parts.
Rental Car Reimbursement
1st day Rental Benefit
If you bring your car into your dealer for
service, we ’ll give you a loaner to use for
the day.
Extended Rental Benefits
If your vehicle is kept overnight for covered
repairs, you are eligible for rental car
coverage, including warranty repairs, and
Field Service Actions.
Roadside Assistance
Exclusive 24/7 roadside assistance,
including:
• Towing, flat-tire change and battery
jump starts.
• Out of fuel and lock-out assistance.
• Travel expense reimbursement for
lodging, meals and rental car.
• Assistance for taxi, shuttle, rental car
coverage or other transportation.
Transferable Coverage
If you sell your vehicle before your Ford
Protect extended service plan coverage
expires, you can transfer any remaining
coverage to the new owner. Which should
give you and your potential buyer a little
more peace of mind.
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Less Cost to Properly Maintain Your
Vehicle
Ford Protect extended service plan also
offers a Premium Maintenance Plan that
covers all scheduled maintenance, and
selected wear items. The coverage is
prepaid, so you never have to worry about
the cost of your vehicle
’s maintenance.
Covered maintenance includes:
• Windshield wiper blades.
• Spark plugs.
• The clutch disc (if equipped).
• Brake pads and linings.
• Shock absorbers.
• Struts.
• Engine Belts.
• Engine coolant hoses, clamps and
o-rings.
• Diesel exhaust fluid replenishment (if
equipped).
• Cabin air filter replacement every
20,000 mi (32,000 km) (electric
vehicles only).
Interest Free Finance Options
Just a 10% down payment will provide you
with an affordable, no interest, no fee
payment program allowing you all the
security and benefits Ford Protect
extended service plan has to offer while
paying over time. You are pre-approved
with no credit check or hassles. To learn
more, call our Ford Protect extended
service plan specialists at 800-367-3377.
Ford Protect Extended Service Plan
P.O. Box 321067
Detroit, MI 48232 Ford Protect Extended Service
Plan (CANADA ONLY)
You can get more protection for your
vehicle by purchasing a Ford Protect
extended service plan. Ford Protect
extended service plan is the only service
contract backed by Ford Motor Company
of Canada, Limited. Depending on the plan
you purchase, Ford Protect extended
service plan provides benefits such as:
•
Rental reimbursement.
• Coverage for certain maintenance and
wear items.
• Protection against repair costs after
your New Vehicle Limited Warranty
Coverage expires.
• Roadside Assistance benefits.
There are several Ford Protect extended
service plans available in various time,
distance and deductible combinations.
Each plan is tailored to fit your own driving
needs, including reimbursement for towing
and rental. When you purchase Ford
Protect extended service plan, you receive
added peace-of-mind protection
throughout Canada, the United States and
Mexico, provided by a network of
participating authorized Ford Motor
Company dealers.
Note: Repairs performed outside of
Canada, the United States and Mexico are
not eligible for Ford Protect extended
service plan coverage.
This information is subject to change. For
more information; visit your local Ford of
Canada dealer or www.ford.ca to find the
Ford Protect extended service plan that is
right for you.
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SPECIAL OPERATING
CONDITIONS SCHEDULED
MAINTENANCE
If you operate your vehicle primarily in any
of the following conditions, you need to perform additional maintenance as
indicated. If you operate your vehicle
occasionally under any of these conditions,
it is not necessary to perform the
additional maintenance. For specific
recommendations, see your dealership
service advisor or technician.Towing a trailer or using a car-top carrier
Change engine oil and filter and perform services listed in
the Normal Scheduled Maintenance chart.
As required
Change automatic transmission fluid.
Every 30000 miles (48000
km)
Change manual transmission fluid.
Every 60000 miles (96000
km)
Replace spark plugs.Extensive idling or low-speed driving for long distances, as in heavy commercial use
(such as delivery, taxi, patrol car or livery)
Change engine oil and filter and perform services listed in
the Normal Scheduled Maintenance chart.
As required
Replace cabin air filter.
Inspect frequently, service
as required
Replace engine air filter.
Change automatic transmission fluid.
Every 30000 miles (48000
km)
Replace spark plugs.
Every 60000 miles (96000
km) Operating in dusty or sandy conditions (such as unpaved or dusty roads)
Replace cabin air filter.
Inspect frequently, service
as required
Replace engine air filter.
Inspect the wheels and related components for abnormal
noise, wear, looseness or drag.
Every 5000 miles (8000
km)
Rotate tires, inspect tires for wear and measure tread
depth.
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Bonnet Lock
See: Opening and Closing the Hood...........182
Booster Seats..................................................25 Types of Booster Seats...................................... 25
Brake Fluid Check..........................................191
Brakes................................................................133 General Information.......................................... 133
Breaking-In......................................................158
Bulb Specification Chart...........................207
C
Cabin Air Filter...............................................102
Capacities and Specifications - 1.6L Duratec-16V Ti-VCT (Sigma)
..............248
Air Conditioning System................................. 248
Automatic Transmission................................. 252
Brake System....................................................... 252
Engine.................................................................... 249
Engine Coolant.................................................... 251
Fuel Tank................................................................ 251
Grease.................................................................... 253
Locks....................................................................... 252
Washer Reservoir................................................ 251
Capacities and Specifications................243
Cargo Nets......................................................149 Installing and Removing the Cargo
Net....................................................................... 149
Car Wash See: Cleaning the Exterior................................ 212
Catalytic Converter
......................................125
On-Board Diagnostics (OBD-II).................... 126
Readiness for Inspection and Maintenance (I/M) Testing.................................................... 126
Center Console................................................111
Changing a Bulb - 4-Door..........................197 Center High Mounted Stop Lamp................201
Front Fog Lamps................................................ 199
Headlamp.............................................................. 197
Interior Lamp........................................................ 201
License Plate Lamp........................................... 201
Luggage Compartment Lamp, Footwell Lamp and Liftgate Lamp........................... 202
Reading Lamps.................................................. 202
Rear Lamps......................................................... 200
Side Direction Indicator................................... 199
Changing a Bulb - 5-Door........................202 Center High Mounted Stop Lamp...............206 Front Fog Lamps...............................................
204
Headlamp............................................................. 202
Interior Lamp...................................................... 206
License Plate Lamp.......................................... 206
Luggage Compartment Lamp, Footwell Lamp and Liftgate Lamp........................... 207
Reading Lamps.................................................. 206
Rear Lamps.......................................................... 205
Side Direction Indicator.................................. 204
Changing a Fuse
...........................................180
Fuses....................................................................... 180
Changing a Road Wheel
...........................238
Dissimilar Spare Wheel and Tire Assembly
Information..................................................... 238
Stowing the Flat Tire......................................... 241
Tire Change Procedure.................................... 239
Changing the 12V Battery..........................192 Remove and Reinstall the Battery...............193
Changing the Engine Air Filter................209
Changing the Front Wiper Blades..........194
Changing the Rear Wiper Blades...........194
Checking MyKey System Status...............55 MyKey Distance.................................................... 55
Number of Admin Keys...................................... 55
Number of MyKeys.............................................. 55
Checking the Wiper Blades......................194
Child Restraint and Seatbelt Maintenance
.................................................36
Child Restraint Positioning..........................27
Child Safety........................................................17
General Information............................................. 17
Child Safety Locks
.........................................29
Left-Hand Side...................................................... 29
Right-Hand Side................................................... 29
Cigar Lighter
...................................................109
Cleaning Leather Seats..............................216
Cleaning Products
.........................................211
Cleaning the Engine.....................................214
Cleaning the Exterior...................................212 Cleaning the Headlamps................................. 212
Exterior Chrome Parts....................................... 213
Exterior Plastic Parts......................................... 213
Stripes or Graphics............................................. 213
Underbody............................................................. 213
Under Hood........................................................... 213
Cleaning the Instrument Panel and Instrument Cluster Lens..........................215
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T
Tailgate
See: Manual Liftgate.......................................... 60
Technical Specifications See: Capacities and Specifications............243
The Better Business Bureau (BBB) Auto Line Program (U.S. Only)........................167
Tire Care...........................................................219
Glossary of Tire Terminology.......................... 221
Important information for 205/40R17 low-profile tires and wheels...................... 219
Information About Uniform Tire Quality Grading.............................................................. 219
Information Contained on the Tire Sidewall............................................................ 222
Temperature A B C............................................ 220
Traction AA A B C.............................................. 220
Treadwear............................................................ 220
Tire Pressure Monitoring System...........234 Changing Tires With a Tire Pressure
Monitoring System....................................... 236
Understanding Your Tire Pressure Monitoring System ...................................... 236
Tires See: Wheels and Tires...................................... 219
Towing a Trailer.............................................155
Towing the Vehicle on Four Wheels...........................................................155
Emergency Towing............................................. 155
Recreational Towing.......................................... 156
Towing..............................................................155
Traction Control
............................................136
Principle of Operation....................................... 136
Transmission Code Designation
.............247
Transmission Specifications - 5-Speed Manual Transmission..............................244
Transmission Specifications - Automatic Transmission..............................................243
Transmission..................................................128
Transporting the Vehicle............................155
Trip Computer
..................................................87
U
Under Hood Overview - 1.6L Duratec-16V Ti-VCT (Sigma).........................................183
USB Port
..........................................................272 Using Cruise Control...................................146
Switching Cruise Control Off......................... 146
Switching Cruise Control On.......................... 146
Using MyKey With Remote Start Systems..........................................................55
Using Snow Chains.....................................234
Using Stability Control...............................138
Using Summer Tires
...................................234
Using SYNC™ With Your Media Player............................................................294
Accessing Your USB Song Library...............298
Bluetooth Devices and System Settings............................................................ 300
Connecting Your Digital Media Player to the USB Port.......................................................... 294
Media Menu Features....................................... 297
Media Voice Commands................................ 295
USB 2..................................................................... 300
Voice Commands for Audio Sources..........301
Using SYNC™ With Your Phone.............277 Accessing Features through the Phone
Menu.................................................................. 282
Accessing Your Phone Settings................... 285
Bluetooth Devices............................................. 286
Making Calls......................................................... 281
Pairing a Phone for the First Time...............278
Pairing Subsequent Phones.......................... 279
Phone Options during an Active Call..........281
Phone Voice Commands................................ 279
Receiving Calls..................................................... 281
System Settings................................................. 287
Text Messaging................................................... 283
Using Traction Control
................................136
Switching the System Off............................... 136
System Indicator Lights and Messages.......................................................... 136
Using a Switch..................................................... 136
Using the Information Display Controls............................................................. 136
Using Voice Recognition............................275 Apps........................................................................\
326
Automatic Blower Motor Speed Reduction......................................................... 327
Climate Control.................................................. 323
Entertainment
..................................................... 322
General................................................................... 321
Initiating a Voice Session................................ 275
Navigation............................................................. 325
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