2019 FORD FIESTA audio

AppLink issues
Possible solution(s)
Possible cause(s)
Issue
Unplug the USB cable from
the phone, wait a moment,
and plug the USB cable
back in to the phone. After a
few seconds, the app should
appear in SYNC 3's Mobile
Apps Menu. If not, "Force
Close" the application and
restart it.
You may need to reset the
USB connection to SYNC 3.
My iPhone is connected, my
app is running, I restarted
the app but I still cannot find
it on SYNC 3.
Increase the Bluetooth
volume of the device by
using the device's volume
control buttons which are
most often found on the
side of the device.
The Bluetooth volume on
the phone may be low.
I have an Android phone. I
found and started my media
app on SYNC 3, but there is
no sound or the sound is
very low.
Force close or uninstall the
apps you do not want SYNC
3 to find. If the app has a
"Ford SYNC" setting, disable
that setting in the app's
settings menu on the phone.
Some Android devices have
a limited number of
Bluetooth ports that apps
can use to connect. If you
have more AppLink apps on
your phone than the number
of available Bluetooth ports,
you will not see all of your
apps listed in the SYNC 3
mobile apps menu.
I can only see some of the
AppLink apps running on my
phone listed in the SYNC 3
Mobile Apps Menu. Voice command issues
Possible solution
Possible cause
Issue
Review the cell phone voice commands
and the media voice commands at the
beginning of their respective sections.
You may be using the
wrong voice commands.
SYNC 3 does
not understand
what I am
saying. Refer to the audio display during an active
voice session to find a list of voice
commands there.
Wait for the system to prompt you before
you state your command.
You may be speaking too
soon or at the wrong
time.
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2019 Fiesta (CCT) Canada/United States of America, KE8J 19A321 AA enUSA, Edition date: 201806, Second-Printing SYNC™ 3

General
Possible solution
Possible cause
Issue
SYNC 3 supports multiple languages in a
single module for text display, voice control
and voice prompts. The country where you
bought your vehicle dictates the languages
based on the most popular languages
spoken. If the selected language is not
available, SYNC 3 remains in the current
active language.
SYNC 3 does not support
the currently selected
language for the instru-
ment cluster and inform-
ation and entertainment
display.
The language
selected for the
instrument
cluster and
information and
entertainment
display does not
match the
SYNC 3
SYNC 3 offers several new voice control
features for a wide range of languages.
Dialing a contact name directly from the
phonebook without pre-recording (for
example,
“call John Smith ”) or selecting a
track, artist, album, genre or playlist directly
from your media player (for example, "play
artist Madonna").
language
(phone, USB,
Bluetooth
audio, voice
control and
voice prompts). SYNC 3 System Reset
The system has a System Reset feature that can be performed if the function of a SYNC
3 feature is lost. This reset is intended to restore functionality and will not erase any
information previously stored in the system (such as paired devices, phonebook, call
history, text messages, or user settings). To perform a System Reset, press and hold
the Seek Up (>>|) button while pressing and holding the Radio Power button. After
approximately 5 seconds the screen will go black. Allow 1-2 minutes for the system
reset to complete. You may then resume using the SYNC 3 system.
For additional assistance with SYNC 3
troubleshooting please call or visit the Ford
Website. Ford Support
United States: 1-800-392-3673
Customer Relation-
ship Center
Canada: 1-800-565-3673
owner.ford.com
Website
www.syncmyride.ca
www.syncmaroute.ca
379
2019 Fiesta (CCT) Canada/United States of America, KE8J 19A321 AA enUSA, Edition date: 201806, Second-Printing SYNC™ 3

UPGRADES AND RECOVERY MEDIA:
If the SOFTWARE is provided by FORD
MOTOR COMPANY separate from the
DEVICES on media such as a ROM chip,
CD ROM disk(s) or via web download or
other means, and is labeled "For Upgrade
Purposes Only" or "For Recovery Purposes
Only" you may install one (1) copy of such
SOFTWARE onto the DEVICES as a
replacement copy for the existing
SOFTWARE, and use it in accordance with
this EULA, including any additional EULA
terms accompanying the upgrade
SOFTWARE.
INTELLECTUAL PROPERTY RIGHTS:
All title and intellectual property rights in
and to the SOFTWARE (including but not
limited to any images, photographs,
animations, video, audio, music, text and
"applets" incorporated into the
SOFTWARE), the accompanying printed
materials, and any copies of the
SOFTWARE, are owned by FORD MOTOR
COMPANY, or its affiliates or suppliers. The
SOFTWARE is licensed, not sold. You may
not copy the printed materials
accompanying the SOFTWARE. All title
and intellectual property rights in and to
the content which may be accessed
through use of the SOFTWARE is the
property of the respective content owner
and may be protected by applicable
copyright or other intellectual property
laws and treaties. This EULA grants you no
rights to use such content outside its
intended use. All rights not specifically
granted under this EULA are reserved by
FORD MOTOR COMPANY, its affiliates,
and third party software and service
providers and suppliers. Use of any on-line
services which may be accessed through
the SOFTWARE may be governed by the
respective terms of use relating to such
services. If this SOFTWARE contains
documentation that is provided only in
electronic form, you may print one copy of
such electronic documentation.
EXPORT RESTRICTIONS: You
acknowledge that the SOFTWARE is
subject to U.S. and European Union export
jurisdiction. You agree to comply with all
applicable international and national laws
that apply to the SOFTWARE, including
the U.S. Export Administration Regulations,
as well as end-user, end-use and
destination restrictions issued by U.S. and
other governments.
TRADEMARKS: This EULA does not grant
you any rights in connection with any
trademarks or service marks of FORD
MOTOR COMPANY, its affiliates, and third
party software and service providers.
PRODUCT SUPPORT:
Please refer to
FORD MOTOR COMPANY instructions
provided in the documentation for the
DEVICES product support, such as the
vehicle owner guide.
Should you have any questions concerning
this EULA, or if you desire to contact FORD
MOTOR COMPANY for any other reason,
please refer to the address provided in the
documentation for the DEVICES.
No Liability for Certain Damages:
EXCEPT AS PROHIBITED BY LAW, FORD
MOTOR COMPANY, ANY THIRD PARTY
SOFTWARE OR SERVICES SUPPLIERS,
AND THEIR AFFILIATES SHALL HAVE NO
LIABILITY FOR ANY INDIRECT, SPECIAL,
CONSEQUENTIAL OR INCIDENTAL
DAMAGES ARISING FROM OR IN
CONNECTION WITH THE USE OR
PERFORMANCE OF THE SOFTWARE. THIS
LIMITATION SHALL APPLY EVEN IF ANY
REMEDY FAILS OF ITS ESSENTIAL
PURPOSE. THERE ARE NO WARRANTIES
OTHER THAN THOSE THAT MAY BE
EXPRESSLY PROVIDED FOR YOUR NEW
VEHICLE.
406
2019 Fiesta (CCT) Canada/United States of America, KE8J 19A321 AA enUSA, Edition date: 201806, Second-Printing Appendices

2. Account Information
You agree: (a) when registering the
TeleNav Software, to provide TeleNav with
true, accurate, current, and complete
information about yourself, and (b) to
inform TeleNav promptly of any changes
to such information, and to keep it true,
accurate, current and complete.
3. Software License
•
Subject to your compliance with the
terms of this Agreement, TeleNav
hereby grants to you a personal,
non-exclusive, non-transferable license
(except as expressly permitted below
in connection with your permanent
transfer of the TeleNav Software
license), without the right to
sublicense, to use the TeleNav
Software (in object code form only) in
order to access and use the TeleNav
Software. This license shall terminate
upon any termination or expiration of
this Agreement. You agree that you will
use the TeleNav Software only for your
personal business or leisure purposes,
and not to provide commercial
navigation services to other parties.
3.1 License Limitations
• (a) reverse engineer, decompile,
disassemble, translate, modify, alter
or otherwise change the TeleNav
Software or any part thereof;
(b)
attempt to derive the source code,
audio library or structure of the
TeleNav Software without the prior
express written consent of TeleNav;
(c)
remove from the TeleNav
Software, or alter, any of TeleNav's or
its suppliers' trademarks, trade names,
logos, patent or copyright notices, or
other notices or markings;
(d) distribute, sublicense or otherwise
transfer the TeleNav Software to
others, except as part of your
permanent transfer of the TeleNav
Software; or
(e) use the TeleNav
Software in any manner that
I. infringes the intellectual property or
proprietary rights, rights of publicity or
privacy or other rights of any party,
ii. violates any law, statute, ordinance or
regulation, including but not limited to laws
and regulations related to spamming,
privacy, consumer and child protection,
obscenity or defamation, or
iii. is harmful, threatening, abusive,
harassing, tortuous, defamatory, vulgar,
obscene, libelous, or otherwise
objectionable; and (f) lease, rent out, or
otherwise permit unauthorized access by
third parties to the TeleNav Software
without advanced written permission of
TeleNav.
4. Disclaimers
• To the fullest extent permissible
pursuant to applicable law, in no event
will TeleNav, its licensors and suppliers,
or agents or employees of any of the
foregoing, be liable for any decision
made or action taken by you or anyone
else in reliance on the information
provided by the TeleNav Software.
TeleNav also does not warrant the
accuracy of the map or other data used
for the TeleNav Software. Such data
may not always reflect reality due to,
among other things, road closures,
construction, weather, new roads and
other changing conditions. You are
responsible for the entire risk arising
out of your use of the TeleNav
Software. For example but without
limitation, you agree not to rely on the
TeleNav Software for critical
navigation in areas where the
well-being or survival of you or others
412
2019 Fiesta (CCT) Canada/United States of America, KE8J 19A321 AA enUSA, Edition date: 201806, Second-Printing Appendices

A
A/C
See: Climate Control.......................................... 96
About This Manual...........................................7
ABS See: Brakes............................................................ 133
ABS driving hints See: Hints on Driving With Anti-Lock
Brakes.................................................................134
Accessories...................................................380 Exterior style....................................................... 380
Interior style......................................................... 380
Lifestyle................................................................. 380
Peace of mind.................................................... 380
Accessories See: Replacement Parts
Recommendation............................................ 13
Adjusting the Headlamps.........................195 Horizontal Aim Adjustment............................ 196
Vertical Aim Adjustment................................. 195
Adjusting the Steering Wheel...................68
Airbag Disposal
..............................................46
Air Conditioning See: Climate Control.......................................... 96
Air Filter See: Changing the Engine Air Filter............209
Alarm See: Anti-Theft Alarm........................................ 66
Ambient Lighting............................................76
Anti-Theft Alarm............................................66 Alarm System........................................................ 66
Arming the Alarm................................................ 66
Disarming the Alarm........................................... 66
Triggering the Alarm........................................... 66
Appendices....................................................401
Apps.................................................................350 ........................................................................\
.......... 350
SiriusXM Traffic and Travel Link................... 352
Audible Warnings and Indicators.............85 Exterior Lamps On............................................... 85
Gearshift Lever Not in Park (P)....................... 85
Key in Ignition........................................................ 85
Key Outside Vehicle - Vehicles With Keyless System................................................................ 85
Parking Brake On.................................................. 85
Safety Belt Minder............................................... 85
Audio Control..................................................68 Audio Input Jack
............................................271
Audio System................................................254
General Information......................................... 254
Audio Unit - Vehicles With: AM/FM/CD/ SYNC.............................................................259
Alternative Frequencies.................................. 262
Automatic Volume Control............................ 262
Autostore Control.............................................. 262
Sound Button....................................................... 261
Station Preset Buttons..................................... 261
Station Tuning Control..................................... 261
Waveband Button.............................................. 261
Audio Unit - Vehicles With: AM/FM/ CD...................................................................255
Alternative Frequencies.................................. 258
Automatic Volume Control............................ 258
Autostore Control.............................................. 258
Sound Button...................................................... 257
Station Preset Buttons..................................... 257
Station Tuning Control..................................... 257
Waveband Button.............................................. 257
Audio Unit - Vehicles With: Sony Audio System/Touchscreen Display
..............264
Audio Unit - Vehicles With: Touchscreen Display..........................................................263
Autolamps.........................................................73 Windshield Wiper Activated
Headlamps......................................................... 73
Automatic Climate Control........................96 Temperature Control.......................................... 98
Automatic Transmission............................129 Emergency Park Position Release
Lever..................................................................... 131
Hints on Driving with an Automatic Transmission.................................................... 131
Selector Lever Positions.................................. 130
Sport Mode and Manual Shifting.................130
Automatic Transmission Fluid Check..............................................................191
Auxiliary Power Points
...............................109
12 Volt DC Power Point..................................... 109
Location................................................................. 109
B
Battery See: Changing the 12V Battery...................... 192
431
2019 Fiesta (CCT) Canada/United States of America, KE8J 19A321 AA enUSA, Edition date: 201806, Second-Printing Index

T
Tailgate
See: Manual Liftgate.......................................... 60
Technical Specifications See: Capacities and Specifications............243
The Better Business Bureau (BBB) Auto Line Program (U.S. Only)........................167
Tire Care...........................................................219
Glossary of Tire Terminology.......................... 221
Important information for 205/40R17 low-profile tires and wheels...................... 219
Information About Uniform Tire Quality Grading.............................................................. 219
Information Contained on the Tire Sidewall............................................................ 222
Temperature A B C............................................ 220
Traction AA A B C.............................................. 220
Treadwear............................................................ 220
Tire Pressure Monitoring System...........234 Changing Tires With a Tire Pressure
Monitoring System....................................... 236
Understanding Your Tire Pressure Monitoring System ...................................... 236
Tires See: Wheels and Tires...................................... 219
Towing a Trailer.............................................155
Towing the Vehicle on Four Wheels...........................................................155
Emergency Towing............................................. 155
Recreational Towing.......................................... 156
Towing..............................................................155
Traction Control
............................................136
Principle of Operation....................................... 136
Transmission Code Designation
.............247
Transmission Specifications - 5-Speed Manual Transmission..............................244
Transmission Specifications - Automatic Transmission..............................................243
Transmission..................................................128
Transporting the Vehicle............................155
Trip Computer
..................................................87
U
Under Hood Overview - 1.6L Duratec-16V Ti-VCT (Sigma).........................................183
USB Port
..........................................................272 Using Cruise Control...................................146
Switching Cruise Control Off......................... 146
Switching Cruise Control On.......................... 146
Using MyKey With Remote Start Systems..........................................................55
Using Snow Chains.....................................234
Using Stability Control...............................138
Using Summer Tires
...................................234
Using SYNC™ With Your Media Player............................................................294
Accessing Your USB Song Library...............298
Bluetooth Devices and System Settings............................................................ 300
Connecting Your Digital Media Player to the USB Port.......................................................... 294
Media Menu Features....................................... 297
Media Voice Commands................................ 295
USB 2..................................................................... 300
Voice Commands for Audio Sources..........301
Using SYNC™ With Your Phone.............277 Accessing Features through the Phone
Menu.................................................................. 282
Accessing Your Phone Settings................... 285
Bluetooth Devices............................................. 286
Making Calls......................................................... 281
Pairing a Phone for the First Time...............278
Pairing Subsequent Phones.......................... 279
Phone Options during an Active Call..........281
Phone Voice Commands................................ 279
Receiving Calls..................................................... 281
System Settings................................................. 287
Text Messaging................................................... 283
Using Traction Control
................................136
Switching the System Off............................... 136
System Indicator Lights and Messages.......................................................... 136
Using a Switch..................................................... 136
Using the Information Display Controls............................................................. 136
Using Voice Recognition............................275 Apps........................................................................\
326
Automatic Blower Motor Speed Reduction......................................................... 327
Climate Control.................................................. 323
Entertainment
..................................................... 322
General................................................................... 321
Initiating a Voice Session................................ 275
Navigation............................................................. 325
439
2019 Fiesta (CCT) Canada/United States of America, KE8J 19A321 AA enUSA, Edition date: 201806, Second-Printing Index