ROADSIDE ASSISTANCE
Vehicles Sold in the United States:
Getting Roadside Assistance
To fully assist you should you have a
vehicle concern, Ford Motor Company
offers a complimentary roadside
assistance program. This program is
separate from the New Vehicle Limited
Warranty.
The service is available:
•
24 hours a day, seven days a week.
• For the coverage period supplied with
your vehicle.
Roadside Assistance covers:
• A flat tire change with a good spare
(except vehicles supplied with a tire
inflation kit).
• Battery jump start.
• Lock-out assistance (key replacement
cost is the customer's responsibility).
• Fuel delivery — independent service
contractors, if not prohibited by state,
local or municipal law, shall deliver up
to 2 gal (8 L) of gasoline or 5 gal (20 L)
of diesel fuel to a disabled vehicle.
Roadside Assistance limits fuel delivery
service to two no-charge occurrences
within a 12-month period.
• Winch out — available within 100 ft
(30 m) of a paved or county
maintained road, no recoveries. •
Towing — independent service
contractors, if not prohibited by state,
local or municipal law, shall tow Ford
eligible vehicles to an authorized dealer
within
35 mi (56 km) of the
disablement location or to the nearest
authorized dealer. If a member
requests a tow to an authorized dealer
that is more than
35 mi (56 km) from
the disablement location, the member
shall be responsible for any mileage
costs in excess of
35 mi (56 km).
• Roadside Assistance includes up to
$200 for a towed trailer if the disabled
eligible vehicle requires service at the
nearest authorized dealer. If the towing
vehicle is operational but the trailer is
not, then the trailer does not qualify for
any roadside services.
Vehicles Sold in the United States:
Using Roadside Assistance
Complete the roadside assistance
identification card and place it in your
wallet for quick reference. This card is in
the Owner's Manual kit.
United States vehicle customers who
require Roadside Assistance, call
1-800-241-3673.
If you need to arrange roadside assistance
for yourself, Ford Motor Company
reimburses a reasonable amount for
towing to the nearest dealership within
35 mi (56 km)
. To obtain reimbursement
information, United States vehicle
customers call 1-800-241-3673.
Customers need to submit their original
receipts.
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The usage of a full-size dissimilar spare
wheel and tire assembly can lead to
impairment of the following:
•
Handling, stability and braking
performance.
• Comfort and noise.
• Ground clearance and parking at curbs.
• Winter weather driving capability.
• Wet weather driving capability.
• Four-wheel drive capability. When driving with the full-size dissimilar
spare wheel and tire assembly additional
caution should be given to:
•
Towing a trailer.
• Driving vehicles equipped with a
camper body.
• Driving vehicles with a load on the
cargo rack.
Drive cautiously when using a full-size
dissimilar spare wheel and tire assembly
and seek service as soon as possible.
Location of the Spare Tire and
Tools
If your vehicle is equipped with a spare tire,
jack and associated tools, see the
following table for their locations: Location
Tool
Under the vehicle, just forward of the rearbumper.
Spare tire - pick-up trucks only
Fastened to the floor pan behind the rear-most seat on the passenger side.
Jack
Regular Cab: Fastened to floor behind thedriver seat.
Jack handle, lug wrench, lug wrench exten-
sion - only available on dual rear wheel
vehicles and wheel chock - only available
on single rear wheel vehicles equipped with a diesel engine. Super Cab and Crew Cab: Fastened to the
floor under the rear seat on the driver's side.
Removing the Spare Tire (With
Spare Tire Carrier Only)
The following tools are required to remove
the spare tire: 407
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Tire Change Procedure
WARNING: When one of the front
wheels is off the ground, the
transmission alone will not prevent the
vehicle from moving or slipping off the
jack, even if the transmission is in park
(P). WARNING:
To help prevent your
vehicle from moving when changing a
wheel, shift the transmission into park
(P), set the parking brake and use an
appropriate block or wheel chock to
secure the wheel diagonally opposite to
the wheel being changed. For example,
when changing the front left wheel,
place an appropriate block or wheel
chock on the right rear wheel. WARNING:
Do not get under a
vehicle that is only supported by a
vehicle jack. WARNING:
Do not attempt to
change a tire on the side of the vehicle
close to moving traffic. Pull far enough
off the road to avoid the danger of being
hit when operating the jack or changing
the wheel. WARNING:
Always use the jack
provided as original equipment with your
vehicle. If using a jack other than the one
provided, make sure the jack capacity is
adequate for the vehicle weight,
including any vehicle cargo or
modifications. If you are unsure if the jack
capacity is adequate, contact the
authorized dealer. WARNING:
Only use the spare
wheel carrier to stow the wheel provided
with your vehicle. Other wheel sizes
could cause the spare wheel carrier to
fail if it does not fit securely or is too
heavy.
Note: Do not use impact tools or power
tools operating at over 200 RPM on the
spare wheel carrier winch, which may cause
it to malfunction and prevent a secure fit.
Override the winch at least three times
(there is an audible click each time) to make
sure the wheel and tire fit securely.
Note: Passengers should not remain in the
vehicle when the vehicle is being jacked.
Park on a level surface, set the parking
brake and activate the hazard flashers. 1.
Turn the engine off and block the wheel
that is diagonally opposite of the flat
tire using the wheel chock.
Note: Lock the manual hub on the wheel
if the vehicle is a 4x4.
2. Remove the jack, jack handle, lug wrench and spare tire from the
stowage locations.
3. Use the tip of the lug wrench to remove
any wheel trim.
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Rear
Note:
Jack at the specified locations to
avoid damage to the vehicle.
Jacking the Vehicle 1. Insert the hooked end of the jack
handle into the jack and turn the
handle clockwise until the wheel is
completely off the ground and high
enough to install the spare tire.
2. Remove the lug nuts with the lug wrench.
3. Replace the flat tire with the spare, making sure the valve stem of the
spare is facing outward when replacing
a front wheel. For the rear wheel
position on vehicles with single rear
wheel fitments, install the spare with
the valve stem facing outward. For
vehicles with dual rear wheels, the
valve stem of the spare must face
outward when replacing an inner
wheel, but must face inward when
replacing an outboard wheel.
4. Reinstall the lug nuts until the wheel is
snug against the hub. Do not fully
tighten the lug nuts until the vehicle
has been lowered.
5. Lower the wheel by turning the jack handle counterclockwise. 6. Remove the jack and fully tighten the
lug nuts in the order shown. See
Technical Specifications (page 417).
7. Safely stow the flat tire. See Stowing the flat or spare tire if the vehicle is
equipped with a spare tire carrier.
8. Stow the jack, jack handle and lug wrench. Make sure the jack is securely
fastened so it does not rattle when
driving.
9. Unblock the wheels. 8-lug nut torque sequence
10-lug nut torque sequence
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4
27
6
5
8 1
2
3
4
5
6
7 8
9
10
E169375
C
Cabin Air Filter.................................................151
Capacities and Specifications - 6.2L
................................................................426
Alternative Engine Oil for Extremely Cold
Climates........................................................... 430
Specifications...................................................... 427
Capacities and Specifications - 6.7L Diesel
..............................................................431
Engine Oil Specifications................................ 435
Specifications..................................................... 432
Capacities and Specifications - 6.8L
................................................................437
Alternative Engine Oil for Extremely Cold
Climates............................................................ 441
Specifications..................................................... 438
Capacities and Specifications.................419
Cargo Lamps
...................................................96
Car Wash See: Cleaning the Exterior.............................. 369
Catalytic Converter
......................................194
On-Board Diagnostics (OBD-II)................... 195
Readiness for Inspection and Maintenance (I/M) Testing................................................... 195
Center Console
..............................................170
Changing a Bulb..........................................358 Cargo Lamp and Central High Mounted
Brake Lamp Bulbs......................................... 361
Fog Lamp Bulbs................................................. 359
Front Park and Direction Indicator Lamp Bulbs................................................................. 358
Headlamp Bulbs................................................ 358
LED Bulb............................................................... 359
LED Lamps........................................................... 359
License Plate Lamp Bulb................................. 361
Rear Lamps, Brake Lamps, Rear Direction Indicator and Reversing Lamp
Bulbs................................................................. 360
Changing a Fuse...........................................327 Fuses....................................................................... 327
Changing a Road Wheel..........................406 Dissimilar Spare Wheel and Tire Assembly
Information.................................................... 406
Location of the Spare Tire and Tools.........407
Removing the Spare Tire (With Spare Tire Carrier Only)................................................... 407
Tire Change Procedure................................... 409Changing the 12V Battery.........................354
Battery Management System....................... 355
Changing the Crankcase Vent Filter Element.........................................................337
Changing the Engine Air Filter - 6.2L/ 6.8L.................................................................361
Changing the Engine Air Filter - 6.7L Diesel.............................................................362
Air Filter Restriction Gauge............................ 364
Changing the Engine-Mounted and Diesel Fuel Conditioner Module Fuel
Filters - 6.7L Diesel...................................364
Diesel Fuel Conditioner Module Filter................................................................... 365
Engine-mounted Fuel Filter........................... 367
Changing the Engine Oil and Oil Filter...............................................................336
Engine lubrication for severe service operation.......................................................... 337
Changing the Wiper Blades.....................356
Checking MyKey System Status...............67 MyKey Distance..................................................... 67
Number of Admin Keys...................................... 67
Number of MyKeys............................................... 67
Checking the Wiper Blades.....................356
Child Restraint and Seatbelt Maintenance.................................................45
Child Restraint Positioning.........................35
Child Safety......................................................20 General Information............................................ 20
Child Safety Locks..........................................37 Left-Hand Side...................................................... 37
Right-Hand Side................................................... 37
Cleaning Leather Seats..............................374 With King Ranch Edition.................................. 375
Without King Ranch Edition........................... 374
Cleaning Products
.......................................369
Materials............................................................... 369
Cleaning the Engine.....................................371
Cleaning the Exhaust - 6.7L Diesel.........371
Cleaning the Exterior
..................................369
Cleaning the Headlamps................................ 370
Exterior Chrome Parts...................................... 370
Exterior Plastic Parts........................................ 370
Stripes or Graphics............................................ 370
Underbody........................................................... 370
Under Hood.......................................................... 370
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