Note:
Every phone operates differently.
While SYNC 911 Assist works with most
cellular phones, some may have trouble
using this feature.
If a crash deploys an airbag (excluding
knee airbags and rear inflatable safety
belts [if equipped]) or activates the fuel
pump shut-off, your SYNC-equipped
vehicle may be able to contact emergency
services by dialing 911 through a paired and
connected Bluetooth enabled phone. You
can learn more about the 911 Assist
feature, by visiting: Website
www.owner.ford.com
www.syncmyride.ca
www.syncmaroute.ca
For important information about airbag
deployment and the fuel pump shut-off
please see the Supplementary Restrains
and Roadside Emergencies sections of
your owner manual.
To switch 911 Assist on and off please view
the settings information. See Settings
(page 544).
To make sure that 911 Assist works
correctly:
• SYNC must be powered and working
properly at the time of the incident and
throughout feature activation and use.
• The 911 Assist feature must be set on
before the incident.
• You must pair and connect a Bluetooth
enabled and compatible cell phone to
SYNC.
• A connected Bluetooth enabled phone
must have the ability to make and
maintain an outgoing call at the time
of the incident. •
A connected Bluetooth enabled phone
must have adequate network coverage,
battery power and signal strength.
• The vehicle must have battery power
and be located in the U.S., Canada or
in a territory in which 911 is the
emergency number.
In the Event of a Crash
Not all crashes will deploy an airbag or
activate the fuel pump shut-off (the
triggers for 911 Assist). If a connected cell
phone sustains damage or loses its
connection to SYNC during a crash, SYNC
will search for and try to connect to a
previously paired cell phone; SYNC will
then attempt to call the emergency
services.
Before making the call:
• SYNC provides a short window of time
(about 10 seconds) to cancel the call.
If you fail to cancel the call, SYNC
attempts to dial 911.
• SYNC says the following, or a similar
message: "SYNC will attempt to call
911, to cancel the call, press Cancel on
your screen or press and hold the
phone button on your steering wheel."
If you do not cancel the call, and SYNC
makes a successful call, a pre-recorded
message plays for the 911 operator, and
then the occupant(s) in your vehicle is able
to talk with the operator. Be prepared to
provide your name, phone number and
location immediately, because not all 911
systems are capable of receiving this
information electronically.
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Super Duty (TFE) Canada/United States of America, enUSA, Edition date: 201804, Fourth-Printing SYNC™ 3
(If Equipped)
A/C: Touch to switch the air conditioning
on or off. Use A/C with recirculated air to
improve cooling performance and
efficiency.
Note: In certain conditions, such as
maximum defrost, the air conditioning
compressor may continue to operate even
though you switch off the air conditioning.
Switching the Climate Control On
and Off Touch the button.
Switching the Climate Controlled
Seats On and Off Touch the button to cycle
through the various climate
controlled seat settings and off.
Switching Dual Zone Mode On and
Off Touch the button to switch on
temperature control for the
right-hand side of the vehicle.
Switching the Heated Exterior
Mirrors On and Off Touch the button.
Switching the Heated Windshield
On and Off Touch the button to clear the
windshield of thin ice and fog.
The heated windshield turns off
after a short period of time. Switching the Heated Rear
Window On and Off Touch the button to clear the
rear window of thin ice and fog.
Switching the Heated Seats On
and Off Touch the button to cycle
through the various heat settings
and off.
Switching the Heated Steering
Wheel On and Off Touch the button.
Switching Maximum Air
Conditioning On and Off Touch the button for maximum
cooling.
Recirculated air flows through the
instrument panel air vents, air conditioning
turns on and the blower motor adjusts to
the highest speed.
Switching Maximum Defrost On
and Off Touch the button for maximum
defrosting.
Air flows through the windshield air vents,
and the blower motor adjusts to the
highest speed.
You can also use this setting to defog and
clear the windshield of a thin covering of
ice.
Note: To prevent window fogging, you
cannot select recirculated air when
maximum defrost is on.
526
Super Duty (TFE) Canada/United States of America, enUSA, Edition date: 201804, Fourth-Printing SYNC™ 3
(If Equipped) E265282 E265280 E266189 E184884
Note:
The heated rear window also turns
on when you select maximum defrost.
Switching Recirculated Air On and
Off Touch the button to switch
between outside air and
recirculated air.
The air currently in the passenger
compartment recirculates. This may
reduce the time needed to cool the interior,
when used with A/C, and reduce unwanted
odors from entering your vehicle.
Note: Recirculated air may turn off, or
prevent you from switching on, in all air flow
modes except MAX A/C to reduce the risk
of fogging. Recirculation may also turn on
and off in various air distribution control
combinations during hot weather to improve
cooling efficiency.
Switching the Ventilated Seats On
and Off Touch the button to cycle
through the various ventilated
seat settings and off.
Accessing Rear Climate Controls Touch the button to access
additional controls for the rear
climate system.
Rear Climate Control Lock
Indicator Touch the button.
When on, you can only operate
the rear passenger settings
through the front controls. Switching Rear Auto Mode On and
Off Touch the button to switch on
rear automatic operation, then
set the temperature.
Switching the Rear Climate
Controlled Seats On and Off Touch the button to cycle
through the various climate
controlled seat settings and off.
Switching the Rear Heated Seats
On and Off Touch the button to cycle
through the various heat settings
and off.
Switching the Rear Ventilated
Seats On and Off Touch the button to cycle
through the various ventilated
seat settings and off.
PHONE WARNING:
Driving while
distracted can result in loss of vehicle
control, crash and injury. We strongly
recommend that you use extreme
caution when using any device that may
take your focus off the road. Your
primary responsibility is the safe
operation of your vehicle. We
recommend against the use of any
hand-held device while driving and
encourage the use of voice-operated
systems when possible. Make sure you
are aware of all applicable local laws
that may affect the use of electronic
devices while driving.
527
Super Duty (TFE) Canada/United States of America, enUSA, Edition date: 201804, Fourth-Printing SYNC™ 3
(If Equipped) E268558 E270447 E265289 E265282 E268558
Wi-Fi Access Point issues
Possible solution
Possible cause
Issue
Verify password.
Password error.
Failed connec-
tion.
Check for a poor Wi-Fi signal.
Weak signal.
Use a unique name for your SSID, don ’t use
the default name unless it contains a
unique identifier, such as part of the MAC
address.
Multiple Access points
within range with the
same SSID.
Position the vehicle close to the access
point with the front of the vehicle facing the
access point direction and remove
obstacles if possible. Other Wi-Fi,
Bluetooth, microwave and cordless phones
may cause interference.
Weak signal probably
due to distance from the
access point, obstruction
or high interference.
Disconnecting
after successful
connection.
If the vehicle is equipped with heated
windshield, try positioning the vehicle so
that the windshield is not facing the access
point. If you have metallic window tinting
but not on the windshield, position the
vehicle to face the access point. If all
windows are tinted, you can open the
windows in the direction of the access point
if that is feasible.
There may be an
obstruction between
SYNC 3 and the access
point.
Poor signal seen
by SYNC 3
despite being
near a access
point.
Try to remove other obstructions that may
impact signal quality such as opening the
garage door.
Please set the network to visible and try
again.
The access point was
defined as a hidden
network.
An access point
is not listed in
the list of avail-
able networks.
563
Super Duty (TFE) Canada/United States of America, enUSA, Edition date: 201804, Fourth-Printing SYNC™ 3 (If Equipped)
For a complete listing of the accessories
that are available for your vehicle, please
contact your authorized dealer or visit the
online store web site:
Web Address (United States)
www.Accessories.Ford.com Web Address (Canada)
www.Accessories.Ford.ca
Ford Custom Accessories are available for
your vehicle through an authorized dealer.
Ford Motor Company will repair or replace
any properly authorized dealer-installed
Ford Original Accessory found to be
defective in factory-supplied materials or
workmanship during the warranty period,
as well as any component damaged by the
defective accessories.
Ford Motor Company will warrant your
Ford Original Accessory through the
warranty that provides the greatest
benefit.
• 24 months, unlimited mileage.
• The remainder of your new vehicle
limited warranty.
Contact an authorized dealer for details
and a copy of the warranty.
Exterior style
• Bed rails*.
• Commercial graphics*.
• Commercial LED warning strobe
lights*.
• Fender flares*.
• Hood deflectors.
• Exhaust tip.
• Exterior trim kits*.
• Fog lamps*.
• Running boards. •
Side window deflectors*.
• Splash guards.
• Stainless-steel wheel covers*.
• Step bars.
• Wheel well liners.
Interior style
• Ambient lighting.
• Cargo organizers.
• Custom seat covers*.
• Floor liners.
• Floor mats.
Lifestyle
• Ash cup/smoker's package.
• Bed cargo net, tie down plates and
cleats.
• Bed extender.
• Bedliners and bed mats.
• Bed ramps.
• Bluetooth speakers*.
• Hitches.
• Racks and carriers*.
• Rear seat entertainment*.
• Sportliner cargo liner*.
• Tonneau/bed cover*.
• Tow hooks.
• Towing accessories.
• Trailer back-up camera.
• Trailer brake control.
• Truck bed camping tent*.
• Trailer TPMS.
Peace of mind
• Back-up alarm*.
• Bed hooks*.
• Bumper and hitch-mounted parking
sensors*.
572
Super Duty (TFE) Canada/United States of America, enUSA, Edition date: 201804, Fourth-Printing Accessories
Multi-Point Inspection
In order to keep your vehicle running right,
it is important to have the systems on your
vehicle checked regularly. This can help
identify potential issues and prevent major
problems. We recommend having the
following multi-point inspection performed
at every scheduled maintenance interval
to help make sure your vehicle keeps
running great.Multi-Point Inspection
Hazard warning system operation
Accessory drive belt or belts
Horn operation
Battery performance
Radiator, cooler, heater and air conditioninghoses
Engine air filter
Suspension components for leaks ordamage
Exhaust system
Steering and linkage
Exterior lamps operation
Tires including the spare for wear andproper pressure 2
Fluid levels 1
; fill if necessary
Windshield for cracks, chips or pits
For oil and fluid leaks
Washer spray and wiper operation
Half-shaft dust boots
1 Brake, coolant recovery reservoir, automatic transmission and window washer
2 If your vehicle is equipped with a temporary mobility kit, check the tire sealant expiration
Use By date on the canister. Replace as needed.
Be sure to ask your dealership service
advisor or technician about the multi-point
vehicle inspection. It is a comprehensive
way to perform a thorough inspection of
your vehicle. Your checklist gives you
immediate feedback on the overall
condition of your vehicle.
583
Super Duty (TFE) Canada/United States of America, enUSA, Edition date: 201804, Fourth-Printing Scheduled Maintenance
Cleaning the Instrument Panel and
Instrument Cluster Lens.........................374
Cleaning the Interior....................................372
Cleaning the Wheels...................................376
Cleaning the Windows and Wiper Blades............................................................372
Clearing All MyKeys.......................................67
Climate............................................................525 Accessing Rear Climate Controls.................527
Accessing the Climate Control Menu.........525
Directing the Airflow......................................... 525
Rear Climate Control Lock Indicator...........527
Setting the Blower Motor Speed.................525
Setting the Temperature................................. 525
Switching Auto Mode On and Off...............525
Switching Dual Zone Mode On and Off...................................................................... 526
Switching Maximum Air Conditioning On and Off.............................................................. 526
Switching Maximum Defrost On and Off...................................................................... 526
Switching Rear Auto Mode On and Off....................................................................... 527
Switching Recirculated Air On and Off....................................................................... 527
Switching the Air Conditioning On and Off....................................................................... 525
Switching the Climate Controlled Seats On and Off.............................................................. 526
Switching the Climate Control On and Off...................................................................... 526
Switching the Heated Exterior Mirrors On and Off.............................................................. 526
Switching the Heated Rear Window On and Off...................................................................... 526
Switching the Heated Seats On and Off...................................................................... 526
Switching the Heated Steering Wheel On and Off.............................................................. 526
Switching the Heated Windshield On and Off...................................................................... 526
Switching the Rear Climate Controlled Seats On and Off........................................... 527
Switching the Rear Heated Seats On and Off....................................................................... 527
Switching the Rear Ventilated Seats On and Off.............................................................. 527Switching the Ventilated Seats On and
Off....................................................................... 527
Climate Control.............................................145
Climate Controlled Seats..........................162 Cooled Seats........................................................ 162
Heated Seats........................................................ 162
Coolant Check See: Engine Coolant Check - 6.2L/6.8L.....339
See: Engine Coolant Check - 6.7L
Diesel................................................................. 343
Crash Sensors and Airbag Indicator
.......56
Creating a MyKey...........................................66
Programming or Changing Configurable
Settings.............................................................. 66
Cross Traffic Alert
........................................258
False Alerts.......................................................... 260
Switching the System Off and On..............260
System Errors..................................................... 260
System Lights, Messages and Audible Alerts................................................................. 259
System Limitations........................................... 260
Using the System.............................................. 258
Cruise Control.................................................86 Principle of Operation....................................... 241
Cruise control See: Using Cruise Control................................ 241
Customer Assistance...................................311
D
Data Recording
................................................10
Comfort, Convenience and Entertainment
Data....................................................................... 12
Event Data................................................................. 11
Service Data............................................................. 11
Services That Third Parties Provide...............12
Services That We Provide.................................. 12
Vehicles With a Modem...................................... 12
Vehicles With an Emergency Call System.................................................................. 13
Vehicles With SYNC............................................. 13
Daytime Running Lamps.............................93 Type One - Conventional
(Non-Configurable)....................................... 93
Type Two - Configurable................................... 93
Diesel Particulate Filter
.............................200
Oxidation Catalytic Converter and Diesel
Particulate Filter System............................ 201
652
Super Duty (TFE) Canada/United States of America, enUSA, Edition date: 201804, Fourth-Printing Index
Turbo Boost Gauge...........................................
106
Type 1 and 2.......................................................... 104
Type 3..................................................................... 105
Gearbox See: Transmission............................................. 206
General Information on Radio Frequencies...................................................58
Intelligent Access................................................. 58
General Maintenance Information.......580 Multi-Point Inspection..................................... 583
Owner Checks and Services........................... 581
Protecting Your Investment.......................... 580
Why Maintain Your Vehicle?......................... 580
Why Maintain Your Vehicle at Your Dealership?.................................................... 580
Getting Assistance Outside the U.S. and Canada..........................................................314
Getting the Services You Need.................311 Away From Home................................................ 311
Global Opening..............................................98 Opening the Windows....................................... 98
H
Handbrake See: Parking Brake............................................. 225
Hazard Flashers...........................................305
HDC See: Using Hill Descent Control.....................231
Headlamp Adjusting See: Adjusting the Headlamps..................... 356
Headrest See: Head Restraints......................................... 152
Head Restraints.............................................152
Adjusting the Head Restraint......................... 153
Heated Exterior Mirrors................................151
Heated Rear Window..................................150
Heated Seats.................................................160 Rear Heated Seats.............................................. 161
Heated Steering Wheel
................................87
Heating See: Climate Control......................................... 145
Hill Start Assist.............................................225 Switching the System On and Off..............226
Using Hill Start Assist....................................... 226Hints on Controlling the Interior
Climate..........................................................148
Defogging the Side Windows in Cold Weather............................................................ 150
General Hints....................................................... 148
Quickly Cooling the Interior............................ 149
Quickly Heating the Interior............................ 149
Recommended Settings for Cooling..........150
Recommended Settings for Heating..........149
Hints on Driving With Anti-Lock Brakes............................................................225
Home Screen
................................................507
Hood Lock See: Opening and Closing the Hood..........329
I
Ignition Switch
................................................173
In California (U.S. Only)..............................312
Information Display Control
.......................87
Information Displays.....................................112
General Information............................................ 112
Information Messages
................................128
4WD........................................................................\
. 144
Adaptive Cruise Control................................... 129
Adaptive Steering............................................... 130
AdvanceTrac and Traction Control..............130
Airbag....................................................................... 131
Alarm and Security.............................................. 131
Automatic Engine Shutdown.......................... 131
Battery and Charging System........................ 132
Blind Spot Information and Cross Traffic Alert System.................................................... 132
Diesel Messages.................................................. 133
Doors and Locks.................................................. 135
Driver Alert............................................................ 136
Drivetrain................................................................ 136
Engine..................................................................... 136
Fuel........................................................................\
... 137
Keys and Intelligent Access............................. 137
Lane Keeping System....................................... 138
Maintenance........................................................ 138
MyKey...................................................................... 139
Off Road................................................................. 139
Park Aid.................................................................. 140
Park Brake............................................................. 140
Power Steering..................................................... 141
Pre-Collision Assist............................................. 141
655
Super Duty (TFE) Canada/United States of America, enUSA, Edition date: 201804, Fourth-Printing Index