2019 FORD F-550 display

General
Possible solution
Possible cause
Issue
SYNC 3 only supports four languages in a
single module for text display, voice control
and voice prompts. The country where you
bought your vehicle dictates the four
languages based on the most popular
languages spoken. If the selected language
is not available, SYNC 3 remains in the
current active language.
SYNC 3 does not support
the currently selected
language for the instru-
ment cluster and inform-
ation and entertainment
display.
The language
selected for the
instrument
cluster and
information and
entertainment
display does not
match the
SYNC 3
SYNC 3 offers several new voice control
features for a wide range of languages.
Dialing a contact name directly from the
phonebook without pre-recording (for
example,
“call John Smith ”) or selecting a
track, artist, album, genre or playlist directly
from your media player (for example, "play
artist Madonna").
language
(phone, USB,
Bluetooth
audio, voice
control and
voice prompts). SYNC 3 System Reset
The system has a System Reset feature that can be performed if the function of a SYNC
3 feature is lost. This reset is intended to restore functionality and will not erase any
information previously stored in the system (such as paired devices, phonebook, call
history, text messages, or user settings). To perform a System Reset, press and hold
the Seek Up (>>|) button while pressing and holding the Radio Power button. After
approximately 5 seconds the screen will go black. Allow 1-2 minutes for the system
reset to complete. You may then resume using the SYNC 3 system.
For additional assistance with SYNC 3
troubleshooting, refer to the regional Ford
or Lincoln website.
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Super Duty (TFE) Canada/United States of America, enUSA, Edition date: 201804, Fourth-Printing SYNC™ 3 (If Equipped)

GENERAL MAINTENANCE
INFORMATION
Why Maintain Your Vehicle?
Carefully following the maintenance
schedule helps protect against major repair
expenses resulting from neglect or
inadequate maintenance and may help to
increase the value of your vehicle when
you sell or trade it. Keep all receipts for
completed maintenance with your vehicle.
We have established regular maintenance
intervals for your vehicle based upon
rigorous testing. It is important that you
have your vehicle serviced at the proper
times. These intervals serve two purposes;
one is to maintain the reliability of your
vehicle and the second is to keep your cost
of owning your vehicle down.
It is your responsibility to have all
scheduled maintenance performed and to
make sure that the materials used meet
the specifications identified in this owner's
manual. See Capacities and
Specifications (page 419).
Failure to perform scheduled maintenance
invalidates warranty coverage on parts
affected by the lack of maintenance.
Why Maintain Your Vehicle at Your
Dealership?
Factory-Trained Technicians
Service technicians participate in extensive
factory-sponsored certification training to
help them become experts on the
operation of your vehicle. Ask your
dealership about the training and
certification their technicians have
received. Our Genuine Replacement Parts
Dealerships stock our parts and our
authorized branded re-manufactured
replacement parts. These parts meet or
exceed our specifications. Parts installed
at your dealership carry a nationwide
24-month or unlimited mile (kilometer)
parts and labor limited warranty.
If you do not use our authorized parts they
may not meet our specifications and
depending on the part, it could affect
emissions compliance.
Convenience
Many dealerships have extended evening
and Saturday hours to make your service
visit more convenient and they offer one
stop shopping. They can perform any
services that are required on your vehicle,
from general maintenance to collision
repairs.
Note:
Not all dealers have extended hours
or body shops. Please contact your dealer
for details.
Protecting Your Investment
Maintenance is an investment that pays
dividends in the form of improved
reliability, durability and resale value. To
maintain the proper performance of your
vehicle and its emission control systems,
make sure you have scheduled
maintenance performed at the designated
intervals.
Your vehicle comes with the Intelligent
Oil-Life Monitor system, which displays a
message in the information display at the
proper oil change interval. This interval
may be up to one year or
10,000 mi
(16,000 km).
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When the oil change message appears in
the information display, it is time for an oil
change. Make sure you perform the oil
change within two weeks or 500 mi
(800 km) of the message appearing. Make
sure you reset the Intelligent Oil-Life
Monitor after each oil change. See
Oil
Change Indicator Reset (page 338).
If your information display resets
prematurely or becomes inoperative, you
should perform the oil change interval at
six months or
5,000 mi (8,000 km) from
your last oil change. Never exceed one year
or
10,000 mi (16,000 km) between oil
change intervals.
You can drive high performance vehicles
in such a way that may lead to higher oil
consumption this includes extended time
at high engine speeds, high loads, engine
braking, hard cornering maneuvers, track
and off-road usage. Under these
conditions, oil consumption of
approximately 1 quart per 500 miles (1 liter
per 800 km) is possible. As a result, you
need to check the engine oil level at every
refueling and adjust to maintain proper
levels to avoid engine damage.
Your vehicle is very sophisticated and built
with multiple, complex, performance
systems. Every manufacturer develops
these systems using different
specifications and performance features.
That is why it is important to rely upon your
dealership to properly diagnose and repair
your vehicle.
We have recommended maintenance
intervals for various parts and component
systems based upon engineering testing.
We rely upon this testing to determine the
most appropriate mileage for replacement
of oils and fluids to protect your vehicle at
the lowest overall cost to you and
recommends against maintenance
schedules that deviate from the scheduled
maintenance information. We strongly recommend the use of only
our genuine or our authorized
re-manufactured replacement parts
engineered for your vehicle.
Additives and Chemicals
This owner's manual and our Workshop
Manual list the recommended additives
and chemicals for your vehicle. We do not
recommend using chemicals or additives
not approved by us as part of your vehicle
’s
normal maintenance. Please consult your
warranty information.
Oils, Fluids and Flushing
In many cases, fluid discoloration is a
normal operating characteristic and, by
itself, does not necessarily indicate a
concern or that the fluid needs to be
changed. However, a qualified expert, such
as the factory-trained technicians at your
dealership, should inspect discolored fluids
that also show signs of overheating or
foreign material contamination
immediately.
Make sure to change your vehicle ’s oils and
fluids at the specified intervals or in
conjunction with a repair. Flushing is a
viable way to change fluid for many vehicle
sub-systems during scheduled
maintenance. It is critical that systems are
flushed only with new fluid that is the same
as that required to fill and operate the
system or using our approved flushing
chemical.
Owner Checks and Services
Make sure you perform the following basic
maintenance checks and inspections every
month or at six-month intervals.
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Check Every Month
Air filter restriction gauge. 1
Engine oil level.
Function of all interior and exterior lights.
Tires including the spare for wear and proper pressure. Windshield washer fluid level.
Fuel and water separator. Drain if necessary or if indicated by the information display. 1
Holes and slots in the tail pipe to make sure they are functional and clear of debris. 1
1 Diesel vehicles only. Check Every Six Months
Battery connections. Clean if necessary.
Body and door drain holes for obstructions. Clean if necessary. Cooling system fluid level and coolant strength.
Door weatherstrips for wear. Lubricate if necessary.
Hinges, latches and outside locks for proper operation. Lubricate if necessary. Parking brake for proper operation.
Safety belts and seat latches for wear and function.
Safety warning lamps, brake, ABS, airbag and safety belt for operation.
Washer spray and wiper operation. Clean or replace blades as necessary.
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Other Maintenance Items
Change engine coolant, if your vehicle has orange-colored
coolant. 1
At 105,000 mi
(168,000 km)
Inspect accessory drive belt or belts. 2
Every
105,000 mi
(168,000 km)
Change automatic transmission fluid and filter on 6-speed
transmission. Consult dealer for requirements.
Every
150,000 mi
(240,000 km) Replace the accessory drive belt or belts if not replaced within
the last 100,000 mi (160,000 km).
Replace front wheel bearings and seals if non-sealed bearings
are used.
Change axle(s) fluid. See exceptions.
Change transfer case fluid if equipped.
Change engine coolant, if your vehicle has yellow-colored
coolant. 3
At
200,000 mi
(320,000 km)
1 Initial replacement at six years or
105,000 mi (168,000 km), then every three years or
45,000 mi (72,000 km).
2 If not replaced, inspect the belt or belts every
15,000 mi (24,000 km).
3 Initial replacement at ten years or 200,000 mi (320,000 km), then every five years or
100,000 mi (160,000 km).
Diesel Engine
Intelligent Oil-Life Monitor
Your vehicle has an Intelligent Oil-Life
Monitor that determines when you should
change the engine oil based on how you
use your vehicle. By using several
important factors in its calculations, the
monitor helps reduce the cost of owning
your vehicle and reduces environmental
waste at the same time. This means you do not have to remember
to change the oil on a mileage-based
schedule. Your vehicle lets you know when
an oil change is due by displaying a
message in the information display.
The following table provides examples of
vehicle use and its impact on oil change
intervals. It is a guideline only. Actual oil
change intervals depend on several factors
and generally decrease with severity of
use.
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Super Duty (TFE) Canada/United States of America, enUSA, Edition date: 201804, Fourth-Printing Scheduled Maintenance

When to Expect the Message Prompting You to Change Your Oil
Vehicle Use and Example
mi (km)
Normal
7,500– 10,000 mi
(12,000– 16,000 km) Normal commuting with highway driving.
No, or moderate, load or towing.
Flat to moderately hilly roads.
No extended idling.
Severe
5,000– 7,500 mi
(8,000– 12,000 km) Moderate to heavy load or towing.
Mountainous or off-road conditions.
Extended idling, 200-300 hours.
Extended hot or cold operation.
Extreme
2,500–5,000 mi
(4,000–8,000 km) Maximum load or towing.
Extreme hot or cold operation.
Use of high sulfur diesel fuel.
Note: Use the appropriate special operating condition for maintenance information when
using high sulfur diesel fuels, operating your vehicle off-road or in dusty conditions, such as
unpaved roads.
Note: For every hour that your vehicle idles, it has accumulated the equivalent of
approximately 25 mi (40 km).
Normal Maintenance Intervals At Every Oil Change Interval as Indicated by the Information Display
1
Change the engine oil and filter. 2
Fuel and water separator. Drain if necessary or if indicated by the information display.
Refill the diesel exhaust fluid tank.
Rotate the tires, inspect the tires for wear and measure tread depth. 3
Perform a multi-point inspection, recommended.
Inspect the air filter restriction gauge. Replace the filter if necessary.
Inspect the automatic transmission fluid level. Consult dealer for requirements.
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Super Duty (TFE) Canada/United States of America, enUSA, Edition date: 201804, Fourth-Printing Scheduled Maintenance

At Every Oil Change Interval as Indicated by the Information Display
1
Inspect the brake pads, shoes, rotors, drums, brake linings, hoses and parking brake.
Inspect the engine and secondary cooling system coolant concentration freeze-point
protection, level and hoses.
Inspect the exhaust system and heat shields.
Inspect the front axle and U-joints. Lubricate any grease fittings. Four-wheel drive
vehicles.
Inspect the steering linkage, ball joints, suspension, tie-rod ends, driveshaft and U-joints.
Lubricate any grease fittings.
1 Do not exceed one year or 10,000 mi (16,000 km) between service intervals.
2 Reset the Intelligent Oil-Life Monitor after engine oil and filter changes.
3 For vehicles with dual rear wheels, rotate the front wheels when specified. Only rotate
the dual rear wheels if you see unusual wear. Other Maintenance items
1
Replace the cabin air filter.
Every
20,000 mi
(32,000 km)
Replace the engine-mounted and frame-mounted fuel filters.
Every
30,000 mi
(48,000 km) Inspect the engine and secondary cooling system coolant
concentration freeze-point protection, additive corrosion
inhibitor strength if your vehicle has orange-colored coolant,
coolant level, and hoses. Add coolant additive if necessary
if your vehicle has orange-colored coolant.
Replace the front wheel bearing grease and grease seal if
using non-sealed bearings. Two-wheel drive vehicles.
Every
60,000 mi
(96,000 km)
Inspect the accessory drive belt or belts. 2
At
90,000 mi
(144,000 km)
Change the engine and secondary cooling system coolant,
if your vehicle has orange-colored coolant. 3
At
100,000 mi
(160,000 km)
Change the crankcase ventilation filter element if equipped.
Dual rear wheel and incomplete chassis configurations only.
Every
100,000 mi
(160,000 km)
Change the automatic transmission fluid and filter. Consult
dealer for requirements.
Every
150,000 mi
(240,000 km)
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Super Duty (TFE) Canada/United States of America, enUSA, Edition date: 201804, Fourth-Printing Scheduled Maintenance

Off-road operation
Inspect the wheels and related components for abnormal
noise, wear, looseness or drag.
Rotate tires, inspect tires for wear and measure tread
depth. 1
Replace front wheel bearing grease and grease seals if
non-sealed bearings are used.
Every 30,000 mi
(48,000 km)
1 Vehicles with dual rear wheels should rotate the front wheels when specified; rear wheels
only if unusual wear is noted. Exclusive use of E85 (Flex Fuel Vehicles Only)
If ran exclusively on E85, fill the fuel tank full with regular
unleaded fuel.
Every oil change interval
Diesel Engine
If you operate your vehicle primarily in any
of the following conditions, you need to
perform extra maintenance as indicated.
If you operate your vehicle occasionally
under any of these conditions, it is not
necessary to perform the extra
maintenance. For specific
recommendations, see your dealership
service advisor or technician. Towing a Trailer or Using a Car-top Carrier
Change the engine oil and filter as indicated by the
information display, and perform the services listed in the
scheduled maintenance chart.
As required
See the axle maintenance items under
Exceptions.
Replace the engine-mounted and frame-mounted fuel
filters.
Every
15,000 mi
(24,000 km) or six months,
600 engine hours
Replace the wheel bearing grease and grease seals if using
non-sealed bearings. (Two-wheel drive vehicles)
Every
30,000 mi
(48,000 km)
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Super Duty (TFE) Canada/United States of America, enUSA, Edition date: 201804, Fourth-Printing Scheduled Maintenance