ROADSIDE ASSISTANCE
Vehicles Sold in the United States:Getting Roadside Assistance
To fully assist you should you have avehicle concern, Ford Motor Companyoffers a complimentary roadsideassistance program. This program isseparate from the New Vehicle LimitedWarranty.
The service is available:
•24 hours a day, seven days a week.
•For the coverage period supplied withyour vehicle.
Roadside Assistance covers:
•A flat tire change with a good spare(except vehicles supplied with a tireinflation kit).
•Battery jump start.
•Lock-out assistance (key replacementcost is the customer's responsibility).
•Fuel delivery — independent servicecontractors, if not prohibited by state,local or municipal law, shall deliver upto 2 gal (8 L) of gasoline or 5 gal (20 L)of diesel fuel to a disabled vehicle.Roadside Assistance limits fuel deliveryservice to two no-charge occurrenceswithin a 12-month period.
•Winch out — available within 100 ft(30 m) of a paved or countymaintained road, no recoveries.
•Towing — independent servicecontractors, if not prohibited by state,local or municipal law, shall tow Fordeligible vehicles to an authorized dealerwithin 35 mi (56 km) of thedisablement location or to the nearestauthorized dealer. If a memberrequests a tow to an authorized dealerthat is more than 35 mi (56 km) fromthe disablement location, the membershall be responsible for any mileagecosts in excess of 35 mi (56 km).
•Roadside Assistance includes up to$200 for a towed trailer if the disabledeligible vehicle requires service at thenearest authorized dealer. If the towingvehicle is operational but the trailer isnot, then the trailer does not qualify forany roadside services.
Vehicles Sold in the United States:Using Roadside Assistance
Complete the roadside assistanceidentification card and place it in yourwallet for quick reference. This card is inthe Owner's Manual kit.
United States vehicle customers whorequire Roadside Assistance, call1-800-241-3673.
If you need to arrange roadside assistancefor yourself, Ford Motor Companyreimburses a reasonable amount fortowing to the nearest dealership within35 mi (56 km). To obtain reimbursementinformation, United States vehiclecustomers call 1-800-241-3673.Customers need to submit their originalreceipts.
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TIRE CARE
Information About UniformTire Quality Grading
Tire Quality Grades apply to newpneumatic passenger car tires.The Quality grades can be foundwhere applicable on the tiresidewall between tread shoulderand maximum section width. Forexample: Treadwear 200Traction AA Temperature A.
These Tire Quality Grades aredetermined by standards that theUnited States Department ofTransportation has set.
Tire Quality Grades apply to newpneumatic passenger car tires.They do not apply to deep tread,winter-type snow tires,space-saver or temporary usespare tires, light truck or LT typetires, tires with nominal rimdiameters of 10 to 12 inches orlimited production tires as definedin Title 49 Code of FederalRegulations Part 575.104 (c)(2).
U.S. Department ofTransportation Tire qualitygrades: The U.S. Department ofTransportation requires FordMotor Company to give you thefollowing information about tiregrades exactly as the governmenthas written it.
Treadwear
The treadwear grade is acomparative rating based on thewear rate of the tire when testedunder controlled conditions on aspecified government test course.For example, a tire graded 150would wear 1 ½ times as well onthe government course as a tiregraded 100. The relativeperformance of tires dependsupon the actual conditions of their
use, however, and may departsignificantly from the norm due tovariations in driving habits, servicepractices, and differences in roadcharacteristics and climate.
Traction AA A B C
WARNING: The tractiongrade assigned to this tire isbased on straight-ahead brakingtraction tests, and does notinclude acceleration, cornering,hydroplaning or peak tractioncharacteristics.
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At least once a month and beforelong trips, inspect each tire andcheck the tire pressure with a tiregauge (including spare, ifequipped). Inflate all tires to theinflation pressure recommendedby Ford Motor Company.
You are strongly urged to buy areliable tire pressure gauge, asautomatic service station gaugesmay be inaccurate. Fordrecommends the use of a digitalor dial-type tire pressure gaugerather than a stick-type tirepressure gauge.
Use the recommended coldinflation pressure for optimum tireperformance and wear.Under-inflation or over-inflationmay cause uneven treadwearpatterns
WARNING: Under-inflationis the most common cause oftire failures and may result insevere tire cracking, treadseparation or blowout, withunexpected loss of vehiclecontrol and increased risk ofinjury. Under-inflation increasessidewall flexing and rollingresistance, resulting in heatbuildup and internal damage tothe tire. It also may result inunnecessary tire stress, irregularwear, loss of vehicle control andaccidents. A tire can lose up tohalf of its air pressure and notappear to be flat!
Always inflate your tires to theFord recommended inflationpressure even if it is less than themaximum inflation pressureinformation found on the tire. TheFord recommended tire inflationpressure is found on the SafetyCompliance Certification Label orTire Label. See the completedvehicle's owner's manual for thelocation of the Safety ComplianceCertification Label or Tire Label.Failure to follow the tire pressurerecommendations can causeuneven treadwear patterns andadversely affect the way yourvehicle handles
Maximum Inflation Pressure isthe tire manufacturer's maximumpermissible pressure and thepressure at which the maximumload can be carried by the tire. Thispressure is normally higher thanthe manufacturer’s recommendedcold inflation pressure which canbe found on the SafetyCompliance Certification Label orTire Label. See the completedvehicle's owner's manual for thelocation of the Safety ComplianceCertification Label or Tire Label.The cold inflation pressure shouldnever be set lower than therecommended pressure on theSafety Compliance CertificationLabel or Tire Label.
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When weather temperaturechanges occur, tire inflationpressures also change. A 10°F(6°C) temperature drop cancause a corresponding drop of 1psi (7 kPa) in inflation pressure.Check your tire pressuresfrequently and adjust them to theproper pressure which can befound on the Safety ComplianceCertification Label or Tire Label.
To check the pressure in yourtire(s):
1.Make sure the tires are cool,meaning they are not hot fromdriving even a mile.
Note:If you are checking tirepressure when the tire is hot, (forexample, driven more than 1 mile[1.6 kilometers]), never bleed orreduce air pressure. The tires arehot from driving and it is normal forpressures to increase aboverecommended cold pressures. Ahot tire at or below recommendedcold inflation pressure could besignificantly under-inflated.
Note:If you have to drive adistance to get air for your tire(s),check and record the tire pressurefirst and add the appropriate airpressure when you get to thepump. It is normal for tires to heatup and the air pressure inside to goup as you drive.
2.Remove the cap from the valveon one tire, then firmly pressthe tire gauge onto the valve
and measure the pressure.
3.Add enough air to reach therecommended air pressure.
Note:If you overfill the tire, releaseair by pressing on the metal stemin the center of the valve. Thenrecheck the pressure with your tiregauge.
4.Replace the valve cap.
5.Repeat this procedure for eachtire, including the spare.
Note:Some spare tires operate ata higher inflation pressure than theother tires. For T type mini-sparetires, see the Dissimilar spare wheeland tire assembly information fora description. Store and maintainat 60 psi (4.15 bar). For full-sizeand dissimilar spare tires, see theDissimilar spare wheel and tireassembly information for adescription. Store and maintain atthe higher of the front and rearinflation pressure as shown on theSafety Compliance CertificationLabel or Tire Label.
6.Visually inspect the tires tomake sure there are no nails orother objects embedded thatcould poke a hole in the tireand cause an air leak.
7.Check the sidewalls to makesure there are no gouges, cutsor bulges.
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Stay out of the trajectory (1) asindicated in the illustration.
Inspecting Your Tires andWheel Valve Stems
Periodically inspect the tire treadsfor uneven or excessive wear andremove objects such as stones,nails or glass that may be wedgedin the tread grooves. Check the tireand valve stems for holes, cracks,or cuts that may permit airleakage and repair or replace thetire and replace the valve stem.Inspect the tire sidewalls forcracking, cuts, bruises and othersigns of damage or excessive
wear. If internal damage to the tireis suspected, have the tiredemounted and inspected in caseit needs to be repaired or replaced.For your safety, tires that aredamaged or show signs ofexcessive wear should not be usedbecause they are more likely toblow out or fail.
Improper or inadequate vehiclemaintenance can cause tires towear abnormally. Inspect all yourtires, including the spare,frequently, and replace them ifone or more of the followingconditions exist:
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Tire Wear
When the tread is worn down toone sixteenth of an inch (2millimeters), tires must bereplaced to help prevent yourvehicle from skidding andhydroplaning. Built-in treadwearindicators, or wear bars, whichlook like narrow strips of smoothrubber across the tread willappear on the tire when the treadis worn down to one sixteenth ofan inch (2 millimeters).
When the tire tread wears downto the same height as these wearbars, the tire is worn out and mustbe replaced.
Damage
Periodically inspect the tire treadsand sidewalls for damage (suchas bulges in the tread or sidewalls,cracks in the tread groove andseparation in the tread orsidewall). If damage is observed
or suspected have the tireinspected by a tire professional.Tires can be damaged duringoff-road use, so inspection afteroff-road use is alsorecommended.
Age
WARNING: Tires degradeover time depending on manyfactors such as weather, storageconditions, and conditions of use(load, speed, inflation pressure)the tires experience throughouttheir lives.
WARNING: In general, tiresshould be replaced after sixyears regardless of tread wearor even if they have not beenused. However, heat caused byhot climates or frequenthigh-load conditions canaccelerate the aging process andmay require you to replace tiresmore frequently.
WARNING: You shouldreplace your spare tire when youreplace the road tires or after sixyears due to aging even if it hasnot been used.
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Safety Practices
WARNING: If your vehicleis stuck in snow, mud or sand, donot rapidly spin the tires;spinning the tires can tear thetire and cause an explosion. Atire can explode in as little asthree to five seconds.
WARNING: Do not spin thewheels at over 34 mph(55 km/h). The tires may fail andinjure a passenger or bystander.
Driving habits have a great dealto do with your tire mileage andsafety.
*Observe posted speed limits
*Avoid fast starts, stops and turns
*Avoid potholes and objects onthe road
*Do not run over curbs or hit thetire against a curb when parking
Highway Hazards
No matter how carefully you drivethere’s always the possibility thatyou may eventually have a flat tireon the highway. Drive slowly to the
closest safe area out of traffic.This may further damage the flattire, but your safety is moreimportant.
If you feel a sudden vibration orride disturbance while driving, oryou suspect your tire or vehiclehas been damaged, immediatelyreduce your speed. Drive withcaution until you can safely pulloff the road. Stop and inspect thetires for damage. If a tire isunder-inflated or damaged,deflate it, remove wheel andreplace it with your spare tire andwheel. If you cannot detect acause, have the vehicle towed tothe nearest repair facility or tiredealer to have the vehicleinspected.
Tire and Wheel Alignment
A bad jolt from hitting a curb orpothole can cause the front endof your vehicle to become
misaligned or cause damage toyour tires. If your vehicle seems topull to one side when you’redriving, the wheels may be out ofalignment. Have an authorizeddealer check the wheel alignmentperiodically.
Wheel misalignment in the frontor the rear can cause uneven andrapid treadwear of your tires andshould be corrected by anauthorized dealer. Front-wheeldrive vehicles and those with anindependent rear suspension mayrequire alignment of all fourwheels.
The tires should also be balancedperiodically. An unbalanced tireand wheel assembly may result inirregular tire wear.
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Tire Rotation
Note:If your tires show unevenwear ask an authorized dealer tocheck for and correct any wheelmisalignment, tire imbalance ormechanical problem involvedbefore tire rotation.
Note:Your vehicle may beequipped with a dissimilar sparewheel and tire assembly. Adissimilar spare wheel and tireassembly is defined as a sparewheel and tire assembly that isdifferent in brand, size orappearance from the road tires andwheels. If you have a dissimilarspare wheel and tire assembly it isintended for temporary use onlyand should not be used in a tirerotation.
Note:After having your tiresrotated, inflation pressure must bechecked and adjusted to thevehicle requirements.
Rotating your tires at therecommended interval (asindicated in the ScheduledMaintenance chapter) will helpyour tires wear more evenly,providing better tire performanceand longer tire life.
Dual rear wheel drive vehicle - sixtire rotation
If your vehicle is equipped withdual rear wheels it isrecommended that the front andrear tires (in pairs) be rotated onlyside to side. We do notrecommend splitting up the dualrear wheels. Rotate them side toside as a set. After tire rotation,inflation pressures must beadjusted for the tires newpositions in accordance withvehicle requirements.
Sometimes irregular tire wear canbe corrected by rotating the tires.
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