Cell phone issues
Possible solution
Possible cause
Issue
Refer to your device's manual about audio
adjustments.
The audio control
settings on your cell
phone may be affecting
SYNC 3 performance.
There is back-
ground noise
during a phone
call.
Try switching your cell phone off, resetting
it or removing the battery, then try again.
Possible cell phone
malfunction.
During a call, I
can hear the
other person
but they cannot
hear me.
Make sure that the microphone for SYNC
3 is not set to off. Look for the microphone
icon on the phone screen.
To restart your system, shut down the
engine, open and close the door, and then
lock the door and wait for 2-3 minutes.
Make sure that your SYNC 3 screen is black
and the lighted USB port is off.
The system may need to
be restarted.
During a call, I
cannot hear the
other person
and they cannot
hear me.
Check your cell phone's compatibility.
This is a cell phone-
dependent feature.
SYNC 3 is not
able to down-
load my phone-
book. Make sure you allow SYNC 3 to retrieve
contacts from your phone. Refer to your
cell manual.
Possible cell phone
malfunction. You must switch on your cell phone and
the automatic phonebook download
feature on SYNC 3.
Try switching your cell phone off, resetting
it or removing the battery, then try again.
Make sure you allow SYNC 3 to retrieve
contacts from your phone. Refer to your
cell manual.
Limitations on your cell
phone's capability.
The system
says "Phone-
book down-
loaded" but my
SYNC 3 phone-
book is empty or
is missing
contacts. If the missing contacts are stored on your
SIM card, move them to your cell phone's
memory.
You must switch on your cell phone and
the automatic phonebook download
feature on SYNC 3.
559
Super Duty (TFE) Canada/United States of America, enUSA, Edition date: 201804, Fourth-Printing SYNC™ 3 (If Equipped)
For a complete listing of the accessories
that are available for your vehicle, please
contact your authorized dealer or visit the
online store web site:
Web Address (United States)
www.Accessories.Ford.com Web Address (Canada)
www.Accessories.Ford.ca
Ford Custom Accessories are available for
your vehicle through an authorized dealer.
Ford Motor Company will repair or replace
any properly authorized dealer-installed
Ford Original Accessory found to be
defective in factory-supplied materials or
workmanship during the warranty period,
as well as any component damaged by the
defective accessories.
Ford Motor Company will warrant your
Ford Original Accessory through the
warranty that provides the greatest
benefit.
• 24 months, unlimited mileage.
• The remainder of your new vehicle
limited warranty.
Contact an authorized dealer for details
and a copy of the warranty.
Exterior style
• Bed rails*.
• Commercial graphics*.
• Commercial LED warning strobe
lights*.
• Fender flares*.
• Hood deflectors.
• Exhaust tip.
• Exterior trim kits*.
• Fog lamps*.
• Running boards. •
Side window deflectors*.
• Splash guards.
• Stainless-steel wheel covers*.
• Step bars.
• Wheel well liners.
Interior style
• Ambient lighting.
• Cargo organizers.
• Custom seat covers*.
• Floor liners.
• Floor mats.
Lifestyle
• Ash cup/smoker's package.
• Bed cargo net, tie down plates and
cleats.
• Bed extender.
• Bedliners and bed mats.
• Bed ramps.
• Bluetooth speakers*.
• Hitches.
• Racks and carriers*.
• Rear seat entertainment*.
• Sportliner cargo liner*.
• Tonneau/bed cover*.
• Tow hooks.
• Towing accessories.
• Trailer back-up camera.
• Trailer brake control.
• Truck bed camping tent*.
• Trailer TPMS.
Peace of mind
• Back-up alarm*.
• Bed hooks*.
• Bumper and hitch-mounted parking
sensors*.
572
Super Duty (TFE) Canada/United States of America, enUSA, Edition date: 201804, Fourth-Printing Accessories
Check Every Month
Air filter restriction gauge. 1
Engine oil level.
Function of all interior and exterior lights.
Tires including the spare for wear and proper pressure. Windshield washer fluid level.
Fuel and water separator. Drain if necessary or if indicated by the information display. 1
Holes and slots in the tail pipe to make sure they are functional and clear of debris. 1
1 Diesel vehicles only. Check Every Six Months
Battery connections. Clean if necessary.
Body and door drain holes for obstructions. Clean if necessary. Cooling system fluid level and coolant strength.
Door weatherstrips for wear. Lubricate if necessary.
Hinges, latches and outside locks for proper operation. Lubricate if necessary. Parking brake for proper operation.
Safety belts and seat latches for wear and function.
Safety warning lamps, brake, ABS, airbag and safety belt for operation.
Washer spray and wiper operation. Clean or replace blades as necessary.
582
Super Duty (TFE) Canada/United States of America, enUSA, Edition date: 201804, Fourth-Printing Scheduled Maintenance
specification WSL-M2C192-A, part number
XY-75W140-QL, or equivalent. Add friction
modifier XL-3 (EST-M2C118-A) or
equivalent for complete refill of
Traction-Lok rear axles. See Capacities
and Specifications (page 419).
Additional Axle Maintenance for Dual
Rear Wheels
Change rear axle fluid every
250,000 mi
(400,000 km) under normal driving
conditions on all commercial applications.
When operating your vehicle at or near
maximum gross vehicle weights, change
the rear axle fluid every
60,000 mi
(96,000 km). In addition, follow this
60,000 mi (96,000 km) schedule when
operating your vehicle under the special
operating conditions where noted.
California Fuel Filter Replacement
If you register your vehicle in California, the
California Air Resources Board has
determined that the failure to perform this
maintenance item does not nullify the
emission warranty or limit recall liability
before the completion of your vehicle's
useful life. Ford Motor Company, however,
urges you to have all recommended
maintenance services performed at the
specified intervals and to record all vehicle
service.
Hot Climate Oil Change Intervals
Vehicles operating in the Middle East,
North Africa, Sub-Saharan Africa or
locations with similar climates using an
American Petroleum Institute (API)
Certified for Gasoline Engines (Certification
mark) oil of SM or SN quality, the normal
oil change interval is 3,000 mi (5,000 km). If the available API SM or SN oils are not
available, then the oil change interval is
2,000 mi (3,000 km)
.
Engine Air Filter and Cabin Air Filter
Replacement
The life of the engine air filter and cabin air
filter is dependent on exposure to dusty
and dirty conditions. Vehicles operated in
these conditions require frequent
inspection and replacement of the engine
air filter and cabin air filter.
Diesel Particulate Filter
Over time, a slight amount of ash builds
up in the diesel particulate filter, which is
not removed during the regeneration
process. The filter may need to be replaced
with a new or remanufactured part at
approximately 250,000 mi (400,000 km).
Actual mileage varies depending on engine
and vehicle operating conditions.
In this case, the engine control system sets
a service light (wrench icon) to inform you
to bring your vehicle to the dealer for
service. If there are any issues with the
oxidation catalyst or particulate filter
system, a service light (wrench or engine
icon) sets by the engine control system to
inform you to bring your vehicle into a
dealer for service.
SCHEDULED MAINTENANCE
RECORD
After the scheduled maintenance services
are performed, record the Repair Order #,
Distance and Engine Hours in the boxes
provided.
597
Super Duty (TFE) Canada/United States of America, enUSA, Edition date: 201804, Fourth-Printing Scheduled Maintenance
By using SUNA Products and/or Services,
you will be deemed to have accepted and
agreed to be bound by the terms and
conditions fully detailed at:
Website
www.sunatraffic.com.au/termsandcon- ditions/
2. Intellectual Property
SUNA Products and/or Services are for
your personal use. You may not record, or
retransmit the content, nor use the content
in association with any other traffic
information or route guidance service or
device not approved by Intelematics. You
obtain no right of ownership in any
Intellectual Property Rights (including
copyright) in the data that is used to
provide SUNA Products and/or Services.
3. Appropriate Use
SUNA Products and/or Services are
intended as an aid to personal motoring
and travel planning, and do not provide
comprehensive or accurate information on
all occasions. On occasions, you may
experience additional delay as a result of
using SUNA Products and/or Services. You
acknowledge that it is not intended, or
suitable, for use in applications where time
of arrival or driving directions may impact
the safety of the public or yourself.
4. Use of SUNA Products and Services
while driving
You, and other authorised drivers of the
vehicle in which SUNA Products and/or
Services are available or installed and
active, remain at all times responsible for
observing all relevant laws and codes of
safe driving. In particular, you agree to only
actively operate SUNA Products and/or
Services when the Vehicle is at a complete
stop and it is safe to do so. 5. Service Continuity and Reception of
the SUNA Traffic Channel
We will use reasonable endeavours to
provide the SUNA Traffic Channel 24 hours
a day, 365 days a year. The SUNA Traffic
Channel may occasionally be unavailable
for technical reasons or for planned
maintenance. We will try to perform
maintenance at times when congestion is
light. We reserve the right to withdraw
SUNA Products and/or Services at any
time.
Also, we cannot assure the uninterrupted
reception of the SUNA Traffic Channel
RDS-TMC signal at any particular location.
6. Limitation of Liability
Neither Intelematics (nor its suppliers or
the manufacturer of your device (the
“Suppliers”)) shall be liable to you or to
any third party for any damages either
direct, indirect, incidental, consequential
or otherwise arising out of the use of or
inability to use SUNA Products and/or
Services even if Intelematics or a Supplier
has been advised of the possibility of such
damages. You also acknowledge that the
neither Intelematics nor any Supplier
guarantees nor make any warranties that
relate to the availability, accuracy or
completeness of SUNA Products and/or
Services, and to the extent which it is
lawful to do so, both Intelematics and each
Supplier excludes any warranties which
might otherwise be implied by any State
or Federal legislation in relation to SUNA
Products and/or Services.
7. Please Note
Great care has been taken in preparing this
manual. Constant product development
may mean that some information is not
entirely up-to-date. The information in this
document is subject to change without
notice.
635
Super Duty (TFE) Canada/United States of America, enUSA, Edition date: 201804, Fourth-Printing Appendices
Cleaning the Instrument Panel and
Instrument Cluster Lens.........................374
Cleaning the Interior....................................372
Cleaning the Wheels...................................376
Cleaning the Windows and Wiper Blades............................................................372
Clearing All MyKeys.......................................67
Climate............................................................525 Accessing Rear Climate Controls.................527
Accessing the Climate Control Menu.........525
Directing the Airflow......................................... 525
Rear Climate Control Lock Indicator...........527
Setting the Blower Motor Speed.................525
Setting the Temperature................................. 525
Switching Auto Mode On and Off...............525
Switching Dual Zone Mode On and Off...................................................................... 526
Switching Maximum Air Conditioning On and Off.............................................................. 526
Switching Maximum Defrost On and Off...................................................................... 526
Switching Rear Auto Mode On and Off....................................................................... 527
Switching Recirculated Air On and Off....................................................................... 527
Switching the Air Conditioning On and Off....................................................................... 525
Switching the Climate Controlled Seats On and Off.............................................................. 526
Switching the Climate Control On and Off...................................................................... 526
Switching the Heated Exterior Mirrors On and Off.............................................................. 526
Switching the Heated Rear Window On and Off...................................................................... 526
Switching the Heated Seats On and Off...................................................................... 526
Switching the Heated Steering Wheel On and Off.............................................................. 526
Switching the Heated Windshield On and Off...................................................................... 526
Switching the Rear Climate Controlled Seats On and Off........................................... 527
Switching the Rear Heated Seats On and Off....................................................................... 527
Switching the Rear Ventilated Seats On and Off.............................................................. 527Switching the Ventilated Seats On and
Off....................................................................... 527
Climate Control.............................................145
Climate Controlled Seats..........................162 Cooled Seats........................................................ 162
Heated Seats........................................................ 162
Coolant Check See: Engine Coolant Check - 6.2L/6.8L.....339
See: Engine Coolant Check - 6.7L
Diesel................................................................. 343
Crash Sensors and Airbag Indicator
.......56
Creating a MyKey...........................................66
Programming or Changing Configurable
Settings.............................................................. 66
Cross Traffic Alert
........................................258
False Alerts.......................................................... 260
Switching the System Off and On..............260
System Errors..................................................... 260
System Lights, Messages and Audible Alerts................................................................. 259
System Limitations........................................... 260
Using the System.............................................. 258
Cruise Control.................................................86 Principle of Operation....................................... 241
Cruise control See: Using Cruise Control................................ 241
Customer Assistance...................................311
D
Data Recording
................................................10
Comfort, Convenience and Entertainment
Data....................................................................... 12
Event Data................................................................. 11
Service Data............................................................. 11
Services That Third Parties Provide...............12
Services That We Provide.................................. 12
Vehicles With a Modem...................................... 12
Vehicles With an Emergency Call System.................................................................. 13
Vehicles With SYNC............................................. 13
Daytime Running Lamps.............................93 Type One - Conventional
(Non-Configurable)....................................... 93
Type Two - Configurable................................... 93
Diesel Particulate Filter
.............................200
Oxidation Catalytic Converter and Diesel
Particulate Filter System............................ 201
652
Super Duty (TFE) Canada/United States of America, enUSA, Edition date: 201804, Fourth-Printing Index
Remote Start........................................................
142
Seats........................................................................\
142
Starting System .................................................. 142
Tire Pressure Monitoring System.................. 142
Trailer....................................................................... 143
Installing Child Restraints...........................22 Child Seats.............................................................. 22
Combining Seatbelt and LATCH Lower Anchors for Attaching Child Safety
Seats.................................................................... 30
Front Seat Tether Strap Attachment (Regular Cab).................................................... 31
Rear Seat Tether Strap Attachment (Crew Cab and Super Cab)....................................... 32
Use of Inboard Lower Anchors from the Outboard Seating Positions (Center
Seating Use) .................................................... 30
Using Inflatable Seatbelts (Rear Seat Outboard Positions)...................................... 26
Using Lap and Shoulder Belts (Except Front Center Position of Super Cab and Crew
Cab)...................................................................... 22
Using Lap and Shoulder Belts (Front Center Position of Super Cab and Crew
Cab)...................................................................... 24
Using Lower Anchors and Tethers for CHildren (LATCH)........................................... 28
Using Tether Straps............................................ 30
Instrument Cluster.......................................104
Instrument Lighting Dimmer.....................92
Instrument Panel............................................18
Interior Lamps.................................................95 Front Interior Lamp............................................. 95
Rear Interior Lamps............................................ 96
Interior Mirror
.................................................100
Auto-Dimming Mirror......................................... 101
Manual Dimming Mirror.................................... 101
Introduction.........................................................7
J
Jump Starting the Vehicle........................306 Connecting the Jumper Cables................... 306
Jump Starting...................................................... 307
Preparing Your Vehicle.................................... 306
Removing the Jumper Cables....................... 307K
Keyless Entry
....................................................72
SECURICODE™ KEYLESS ENTRY
KEYPAD............................................................... 72
Keyless Starting
.............................................174
Ignition Modes...................................................... 174
Keys and Remote Controls.........................58
L
Lane Keeping System
................................250
Switching the System On and Off................251
System Display................................................... 252
System Settings.................................................. 251
Troubleshooting................................................. 252
Lighting Control...............................................91 Flashing the Headlamp High Beam..............92
Headlamp High Beam......................................... 91
Lighting...............................................................91 General Information............................................. 91
Limited Slip Differential..............................221
Load Carrying
................................................266
Load Limit......................................................266
Special Loading Instructions for Owners of
Pick-up Trucks and Utility-type
Vehicles............................................................. 270
Vehicle Loading - with and without a Trailer................................................................ 266
Locking and Unlocking................................69 Activating Intelligent Access........................... 69
Autolock.................................................................... 71
Battery Saver........................................................... 71
Illuminated Entry.................................................... 71
Power Door Locks................................................ 69
Remote Control.................................................... 69
Smart Unlock......................................................... 70
Smart Unlocks for Intelligent Access Keys...................................................................... 70
Lug Nuts See: Changing a Road Wheel....................... 406
M
Maintenance.................................................329 General Information......................................... 329
Manual Climate Control
.............................145
Directing the Airflow.......................................... 145
656
Super Duty (TFE) Canada/United States of America, enUSA, Edition date: 201804, Fourth-Printing Index
Radio Frequency Certifications for SYNC
3........................................................................\
.. 646
Radio Frequency Certifications for Tire Pressure Monitoring Sensor(s)...............636
Radio Frequency Certifications for Wireless Charging........................................................... 645
Radio Frequency Statement for Audio Unit..................................................................... 647
U
Under Hood Overview - 6.2L..................330
Under Hood Overview - 6.7L Diesel.......331 F-Super Duty........................................................ 331
Scheduled Maintenance................................. 332
Under Hood Overview - 6.8L...................333
Under Seat Storage.....................................170 Rear Under Seat Storage................................. 170
Universal Garage Door Opener...............164 HomeLink Wireless Control System...........164
USB Port
.........................................................456
Using Adaptive Cruise Control................242 Automatic Cancellation.................................. 246
Blocked Sensor................................................... 247
Canceling the Set Speed................................ 245
Changing the Set Speed................................. 245
Detection Issues................................................ 246
Following a Vehicle........................................... 243
Hilly Condition and Trailer Tow Usage................................................................ 246
Overriding the Set Speed............................... 245
Resuming the Set Speed................................ 245
Setting the Adaptive Cruise Speed.............243
Setting the Gap Distance............................... 244
Switching Adaptive Cruise Control Off...................................................................... 246
Switching Adaptive Cruise Control On....................................................................... 243
Switching to Normal Cruise Control...........248
System Not Available....................................... 247
Using Cruise Control....................................241 Canceling the Set Speed................................ 242
Changing the Set Speed.................................. 241
Resuming the Set Speed................................ 242
Setting the Cruise Speed................................. 241
Switching Cruise Control Off......................... 242
Switching Cruise Control On.......................... 241Using Four-Wheel Drive
.............................212
4WD Indicator Lights......................................... 213
Driving Off-Road With Truck and Utility Vehicles............................................................. 216
Electronic Shift-On-the-Fly (ESOF) 4WD system................................................................ 212
How Your Vehicle Differs From Other Vehicles............................................................. 216
Manual Shift On Stop (MSOS) 4WD system................................................................ 212
Using a Manual Shift On Stop (MSOS) 4WD system.................................................... 213
Using the Electronic Shift on the Fly 4WD system................................................................ 215
Using Hill Descent Control
........................231
Hill descent modes............................................ 231
Using MyKey With Remote Start Systems...........................................................67
Using Power Running Boards....................82 Automatic Power Deploy.................................. 82
Automatic Power Stow...................................... 82
Bounce-back......................................................... 83
Enabling and Disabling...................................... 83
Manual Power Deploy........................................ 82
Using Snow Chains.....................................397
Using Stability Control...............................229 AdvanceTrac® with Roll Stability Control ™
(RSC®)............................................................. 229
Using SYNC™ With Your Media Player.............................................................478
Accessing Your USB Song Library...............482
Bluetooth Devices and System Settings............................................................ 484
Connecting Your Digital Media Player to the USB Port........................................................... 478
Media Menu Features....................................... 481
Media Voice Commands................................. 479
USB 2..................................................................... 484
Voice Commands for Audio Sources.........485
Using SYNC™ With Your Phone.............461 Accessing Features through the Phone
Menu................................................................. 466
Accessing Your Phone Settings................... 469
Bluetooth Devices............................................. 470
Making Calls........................................................ 465
Pairing a Phone for the First Time...............462
Pairing Subsequent Phones.......................... 463
Phone Options during an Active Call.........465
661
Super Duty (TFE) Canada/United States of America, enUSA, Edition date: 201804, Fourth-Printing Index