Note:
Every phone operates differently.
While SYNC 911 Assist works with most
cellular phones, some may have trouble
using this feature.
If a crash deploys an airbag (excluding
knee airbags and rear inflatable safety
belts [if equipped]) or activates the fuel
pump shut-off, your SYNC-equipped
vehicle may be able to contact emergency
services by dialing 911 through a paired and
connected Bluetooth enabled phone. You
can learn more about the 911 Assist
feature, by visiting: Website
www.owner.ford.com
www.syncmyride.ca
www.syncmaroute.ca
For important information about airbag
deployment and the fuel pump shut-off
please see the Supplementary Restrains
and Roadside Emergencies sections of
your owner manual.
To switch 911 Assist on and off please view
the settings information. See Settings
(page 544).
To make sure that 911 Assist works
correctly:
• SYNC must be powered and working
properly at the time of the incident and
throughout feature activation and use.
• The 911 Assist feature must be set on
before the incident.
• You must pair and connect a Bluetooth
enabled and compatible cell phone to
SYNC.
• A connected Bluetooth enabled phone
must have the ability to make and
maintain an outgoing call at the time
of the incident. •
A connected Bluetooth enabled phone
must have adequate network coverage,
battery power and signal strength.
• The vehicle must have battery power
and be located in the U.S., Canada or
in a territory in which 911 is the
emergency number.
In the Event of a Crash
Not all crashes will deploy an airbag or
activate the fuel pump shut-off (the
triggers for 911 Assist). If a connected cell
phone sustains damage or loses its
connection to SYNC during a crash, SYNC
will search for and try to connect to a
previously paired cell phone; SYNC will
then attempt to call the emergency
services.
Before making the call:
• SYNC provides a short window of time
(about 10 seconds) to cancel the call.
If you fail to cancel the call, SYNC
attempts to dial 911.
• SYNC says the following, or a similar
message: "SYNC will attempt to call
911, to cancel the call, press Cancel on
your screen or press and hold the
phone button on your steering wheel."
If you do not cancel the call, and SYNC
makes a successful call, a pre-recorded
message plays for the 911 operator, and
then the occupant(s) in your vehicle is able
to talk with the operator. Be prepared to
provide your name, phone number and
location immediately, because not all 911
systems are capable of receiving this
information electronically.
502
Super Duty (TFE) Canada/United States of America, enUSA, Edition date: 201804, Fourth-Printing SYNC™ 3
(If Equipped)
911 Assist May Not Work If
•
Your cellular phone or 911 Assist
hardware sustains damage in a crash.
• The vehicle's battery or the SYNC
system has no power.
• The phone(s) thrown from your vehicle
are the ones paired and connected to
the system.
911 Assist Privacy Notice
When you switch on 911 Assist, it may
disclose to emergency services that your
vehicle has been in a crash involving the
deployment of an airbag or activation of
the fuel pump shut-off. Certain versions or
updates to 911 Assist may also be capable
of electronically or verbally disclosing to
911 operators your vehicle location or other
details about your vehicle or crash to assist
911 operators to provide the most
appropriate emergency services. If you do
not want to disclose this information, do
not switch the feature on.
Safety Information WARNING: Driving while
distracted can result in loss of vehicle
control, crash and injury. We strongly
recommend that you use extreme
caution when using any device that may
take your focus off the road. Your
primary responsibility is the safe
operation of your vehicle. We
recommend against the use of any
hand-held device while driving and
encourage the use of voice-operated
systems when possible. Make sure you
are aware of all applicable local laws
that may affect the use of electronic
devices while driving. •
Do not attempt to service or repair the
system. Have an authorized dealer
check your vehicle.
• Do not operate playing devices if the
power cords or cables are broken, split
or damaged. Place cords and cables
out of the way, so they do not interfere
with the operation of pedals, seats,
compartments or safe driving abilities.
• Do not leave playing devices in your
vehicle during extreme conditions as it
could cause them damage. See your
device's user guide for further
information.
• For your safety, some SYNC 3 functions
are speed-dependent. Their use is
limited to when your vehicle is traveling
at speeds under 3 mph (5 km/h). Make
sure that you review your device's
manual before using it with SYNC 3.
Speed-restricted Features
Some features of this system may be too
difficult to use while your vehicle is moving
so they are restricted from use unless your
vehicle is stationary.
• Screens crowded with information,
such as Point of Interest reviews and
ratings, SiriusXM Traffic and Travel Link
sports scores, movie times or ski
conditions.
• Any action that requires you to use a
keyboard is restricted, such as entering
a navigation destination or editing
information.
• All lists are limited so the user can view
fewer entries (such as phone contacts
or recent phone call entries).
See the following table for more specific
examples.
503
Super Duty (TFE) Canada/United States of America, enUSA, Edition date: 201804, Fourth-Printing SYNC™ 3
(If Equipped)
specification WSL-M2C192-A, part number
XY-75W140-QL, or equivalent. Add friction
modifier XL-3 (EST-M2C118-A) or
equivalent for complete refill of
Traction-Lok rear axles. See Capacities
and Specifications (page 419).
Additional Axle Maintenance for Dual
Rear Wheels
Change rear axle fluid every
250,000 mi
(400,000 km) under normal driving
conditions on all commercial applications.
When operating your vehicle at or near
maximum gross vehicle weights, change
the rear axle fluid every
60,000 mi
(96,000 km). In addition, follow this
60,000 mi (96,000 km) schedule when
operating your vehicle under the special
operating conditions where noted.
California Fuel Filter Replacement
If you register your vehicle in California, the
California Air Resources Board has
determined that the failure to perform this
maintenance item does not nullify the
emission warranty or limit recall liability
before the completion of your vehicle's
useful life. Ford Motor Company, however,
urges you to have all recommended
maintenance services performed at the
specified intervals and to record all vehicle
service.
Hot Climate Oil Change Intervals
Vehicles operating in the Middle East,
North Africa, Sub-Saharan Africa or
locations with similar climates using an
American Petroleum Institute (API)
Certified for Gasoline Engines (Certification
mark) oil of SM or SN quality, the normal
oil change interval is 3,000 mi (5,000 km). If the available API SM or SN oils are not
available, then the oil change interval is
2,000 mi (3,000 km)
.
Engine Air Filter and Cabin Air Filter
Replacement
The life of the engine air filter and cabin air
filter is dependent on exposure to dusty
and dirty conditions. Vehicles operated in
these conditions require frequent
inspection and replacement of the engine
air filter and cabin air filter.
Diesel Particulate Filter
Over time, a slight amount of ash builds
up in the diesel particulate filter, which is
not removed during the regeneration
process. The filter may need to be replaced
with a new or remanufactured part at
approximately 250,000 mi (400,000 km).
Actual mileage varies depending on engine
and vehicle operating conditions.
In this case, the engine control system sets
a service light (wrench icon) to inform you
to bring your vehicle to the dealer for
service. If there are any issues with the
oxidation catalyst or particulate filter
system, a service light (wrench or engine
icon) sets by the engine control system to
inform you to bring your vehicle into a
dealer for service.
SCHEDULED MAINTENANCE
RECORD
After the scheduled maintenance services
are performed, record the Repair Order #,
Distance and Engine Hours in the boxes
provided.
597
Super Duty (TFE) Canada/United States of America, enUSA, Edition date: 201804, Fourth-Printing Scheduled Maintenance
C
Cabin Air Filter.................................................151
Capacities and Specifications - 6.2L
................................................................426
Alternative Engine Oil for Extremely Cold
Climates........................................................... 430
Specifications...................................................... 427
Capacities and Specifications - 6.7L Diesel
..............................................................431
Engine Oil Specifications................................ 435
Specifications..................................................... 432
Capacities and Specifications - 6.8L
................................................................437
Alternative Engine Oil for Extremely Cold
Climates............................................................ 441
Specifications..................................................... 438
Capacities and Specifications.................419
Cargo Lamps
...................................................96
Car Wash See: Cleaning the Exterior.............................. 369
Catalytic Converter
......................................194
On-Board Diagnostics (OBD-II)................... 195
Readiness for Inspection and Maintenance (I/M) Testing................................................... 195
Center Console
..............................................170
Changing a Bulb..........................................358 Cargo Lamp and Central High Mounted
Brake Lamp Bulbs......................................... 361
Fog Lamp Bulbs................................................. 359
Front Park and Direction Indicator Lamp Bulbs................................................................. 358
Headlamp Bulbs................................................ 358
LED Bulb............................................................... 359
LED Lamps........................................................... 359
License Plate Lamp Bulb................................. 361
Rear Lamps, Brake Lamps, Rear Direction Indicator and Reversing Lamp
Bulbs................................................................. 360
Changing a Fuse...........................................327 Fuses....................................................................... 327
Changing a Road Wheel..........................406 Dissimilar Spare Wheel and Tire Assembly
Information.................................................... 406
Location of the Spare Tire and Tools.........407
Removing the Spare Tire (With Spare Tire Carrier Only)................................................... 407
Tire Change Procedure................................... 409Changing the 12V Battery.........................354
Battery Management System....................... 355
Changing the Crankcase Vent Filter Element.........................................................337
Changing the Engine Air Filter - 6.2L/ 6.8L.................................................................361
Changing the Engine Air Filter - 6.7L Diesel.............................................................362
Air Filter Restriction Gauge............................ 364
Changing the Engine-Mounted and Diesel Fuel Conditioner Module Fuel
Filters - 6.7L Diesel...................................364
Diesel Fuel Conditioner Module Filter................................................................... 365
Engine-mounted Fuel Filter........................... 367
Changing the Engine Oil and Oil Filter...............................................................336
Engine lubrication for severe service operation.......................................................... 337
Changing the Wiper Blades.....................356
Checking MyKey System Status...............67 MyKey Distance..................................................... 67
Number of Admin Keys...................................... 67
Number of MyKeys............................................... 67
Checking the Wiper Blades.....................356
Child Restraint and Seatbelt Maintenance.................................................45
Child Restraint Positioning.........................35
Child Safety......................................................20 General Information............................................ 20
Child Safety Locks..........................................37 Left-Hand Side...................................................... 37
Right-Hand Side................................................... 37
Cleaning Leather Seats..............................374 With King Ranch Edition.................................. 375
Without King Ranch Edition........................... 374
Cleaning Products
.......................................369
Materials............................................................... 369
Cleaning the Engine.....................................371
Cleaning the Exhaust - 6.7L Diesel.........371
Cleaning the Exterior
..................................369
Cleaning the Headlamps................................ 370
Exterior Chrome Parts...................................... 370
Exterior Plastic Parts........................................ 370
Stripes or Graphics............................................ 370
Underbody........................................................... 370
Under Hood.......................................................... 370
651
Super Duty (TFE) Canada/United States of America, enUSA, Edition date: 201804, Fourth-Printing Index
Launching or Retrieving a Boat or Personal
Watercraft (PWC)........................................ 295
Safety Chains....................................................... 291
Trailer Brakes........................................................ 291
Trailer Lamps...................................................... 294
Trailer Towing Connector................................ 287
When Towing a Trailer..................................... 295
Event Data Recording See: Data Recording............................................ 10
Export Unique Options.................................16
Exterior Mirrors................................................98 Blind Spot Information System.................... 100
Clearance Lamps .............................................. 100
Direction Indicator Mirrors ............................. 100
Fold-Away Exterior Mirrors............................... 98
Heated Exterior Mirrors ................................... 100
Memory Mirrors .................................................. 100
Power Exterior Mirrors........................................ 98
PowerScope ™ Power Telescoping
Mirrors................................................................. 99
Puddle Lamps..................................................... 100
Spot Lamps......................................................... 100
Telescoping Mirrors............................................. 99
Trailer Towing Camera System..................... 100
F
Fastening the Seatbelts
..............................39
Fastening the Cinch Tongue............................ 40
Rear Inflatable Seatbelt..................................... 42
Seatbelt Locking Modes..................................... 41
Using Seatbelts During Pregnancy...............40
Using the Seatbelt with Cinch Tongue (Front Center Seat on Super Cab and
Crew Cab).......................................................... 39
Fire Extinguisher
..........................................305
Flat Tire See: Changing a Road Wheel....................... 406
Floor Mats......................................................300
Fog Lamps - Front See: Front Fog Lamps........................................ 94
Foot Pedals See: Adjusting the Pedals................................. 88
Ford Credit
.........................................................14
US Only..................................................................... 14
Ford Protect...................................................578 Ford Protect Extended Service Plan
(CANADA ONLY)........................................... 579Ford Protect Extended Service Plans (U.S.
Only).................................................................. 578
Four-Wheel Drive
..........................................212
Front Fog Lamps............................................94
Front Seat Armrest......................................163 ........................................................................\
........... 163
Fuel and Refueling
.......................................183
Fuel Consumption........................................192
Advertised Capacity.......................................... 192
Fuel Economy...................................................... 192
Fuel Filter - 6.2L/6.8L.................................353
Fuel Quality - Diesel....................................185 Biodiesel................................................................ 186
Diesel Fuel Additives......................................... 187
Fuel Requirements - Choosing The Right Fuel: Vehicles Operated Where Ultra Low
Sulfur Diesel Fuel Is Not Required ..........185
Fuel Requirements - Choosing The Right Fuel: Vehicles Operated Where Ultra Low
Sulfur Diesel Fuel Is Required (United
States/Canada/Puerto Rico/U.S. Virgin
Islands And Other Locales) ...................... 185
Fuel Quality - E85........................................184 Choosing the Right Fuel - Flex Fuel
Vehicles............................................................. 184
Switching Between E85 and Gasoline............................................................ 185
Fuel Quality - Gasoline...............................187 Choosing the Right Fuel................................... 187
Fuel Shutoff..................................................305
Fuses.................................................................318
Fuse Specification Chart...........................318 Passenger Compartment Fuse
Panel.................................................................. 324
Power Distribution Box..................................... 318
G
Garage Door Opener
...................................164
Garage Door Opener See: Universal Garage Door Opener...........164
Gauges
.............................................................104
DEF Gauge............................................................ 106
Engine Coolant Temperature Gauge..........106
Engine Oil Pressure Gauge............................. 106
Fuel Gauge............................................................ 106
Transmission Fluid Temperature Gauge................................................................ 106
654
Super Duty (TFE) Canada/United States of America, enUSA, Edition date: 201804, Fourth-Printing Index
Power Windows..............................................97
Accessory Delay................................................... 98
Bounce-Back.......................................................... 97
One-Touch Up or Down..................................... 97
Window Lock......................................................... 98
Pre-Collision Assist
.....................................262
Blocked Sensors................................................ 264
System Limitations........................................... 264
Using the System............................................... 263
Protecting the Environment........................17
Puncture See: Changing a Road Wheel....................... 406
R
Rear Axle
..........................................................221
Rear Parking Aid...........................................233 Obstacle Distance Indicator.......................... 234
Rear Seats
.......................................................159
Folding Up the Rear Seat Cushion ..............159
Rear Under Seat Storage................................ 160
Returning the Seat to the Seating Position.............................................................. 159
Rear View Camera.......................................234 Camera Guidelines............................................ 235
Obstacle Distance Indicator.......................... 236
Rear Camera Delay........................................... 236
Using the Rear View Camera System........235
Rear View Camera See: Rear View Camera................................... 234
Recommended Towing Weights...........283 Calculating the Maximum Loaded Trailer
Weight for Your Vehicle.............................. 286
Refueling - Diesel.........................................189 Dual Fuel Tanks................................................... 192
Fueling Tips.......................................................... 190
Refueling................................................................. 191
Refueling - Gasoline....................................188 Fuel Filler Cap...................................................... 189
Remote Control..............................................58 Car Finder................................................................ 63
Integrated Keyhead Transmitter.................... 58
Intelligent Access Key......................................... 59
Memory Feature................................................... 62
Remote Start......................................................... 63
Replacing the Battery........................................ 60
Sounding the Panic Alarm................................ 63Remote Start...................................................151
Automatic Settings............................................. 151
Removing the Tailgate
..................................74
Repairing Minor Paint Damage...............376
Replacement Parts Recommendation........................................14
Collision Repairs.................................................... 14
Scheduled Maintenance and Mechanical Repairs.................................................................. 14
Warranty on Replacement Parts..................... 14
Replacing a Lost Key or Remote Control............................................................64
Reporting Safety Defects (Canada Only)...............................................................316
Reporting Safety Defects (U.S. Only)...............................................................316
Roadside Assistance.................................304 Vehicles Sold in Canada: Getting Roadside
Assistance....................................................... 305
Vehicles Sold in the United States: Getting Roadside Assistance................................... 304
Vehicles Sold in the United States: Using Roadside Assistance................................... 304
Roadside Emergencies
.............................304
Running-In See: Breaking-In................................................. 299
Running Out of Fuel....................................188
S
Safety Canopy ™
............................................55
Safety Precautions......................................183
Satellite Radio..............................................453
Satellite Radio Electronic Serial Number
(ESN)................................................................ 454
Satellite Radio Reception Factors..............454
SiriusXM Satellite Radio Service.................454
Troubleshooting................................................. 455
Scheduled Maintenance Record............597
Scheduled Maintenance..........................580
Seatbelt Extensions......................................46
Seatbelt Height Adjustment......................43
Seatbelt Reminder
........................................44
Belt-Minder™........................................................ 44
Seatbelts...........................................................38 Principle of Operation........................................ 38
658
Super Duty (TFE) Canada/United States of America, enUSA, Edition date: 201804, Fourth-Printing Index
Phone Voice Commands................................
463
Receiving Calls................................................... 465
System Settings.................................................. 471
Text Messaging................................................... 467
Using Traction Control................................227 Switching the System Off............................... 227
System Indicator Lights and Messages.......................................................... 227
Using Voice Recognition...........................459
Audio Voice Commands................................. 509
Climate Voice Commands.............................. 510
Initiating a Voice Session................................ 459
Mobile App Voice Commands....................... 513
Navigation Voice Commands........................ 512
Phone Voice Commands................................ 510
SiriusXM Traffic and Travel Link Voice Commands...................................................... 513
System Interaction and Feedback.............460
Voice Settings Commands............................. 514
Utilizing the Mediation/Arbitration Program (Canada Only)
.........................314
V
Vehicle Care
...................................................369
General Information......................................... 369
Vehicle Certification Label.......................425
Vehicle Identification Number................424
Vehicle Storage.............................................376 Battery.................................................................... 377
Body........................................................................\
376
Brakes..................................................................... 377
Cooling system.................................................... 377
Engine..................................................................... 377
Fuel system........................................................... 377
General.................................................................. 376
Miscellaneous...................................................... 377
Removing Vehicle From Storage.................. 377
Tires........................................................................\
. 377
Ventilation See: Climate Control......................................... 145
VIN See: Vehicle Identification Number............424
Voice Control
...................................................86 W
Warning Lamps and Indicators
...............107
4X2........................................................................\
..... 111
4X4 HIGH................................................................. 111
4X4 LOW.................................................................. 111
Adaptive Cruise Control................................... 107
Adaptive Steering............................................... 107
Anti-Lock Braking System............................... 107
Automatic High Beam...................................... 107
Battery.................................................................... 108
Blind Spot Monitor............................................ 108
Brake System Warning Lamp........................ 108
Check 4X4............................................................ 108
Check Fuel Cap................................................... 108
Cruise Control...................................................... 108
Diesel Engine Brake........................................... 108
Diesel Exhaust Fluid.......................................... 108
Direction Indicator............................................. 109
Door Ajar................................................................ 109
Electronic Locking Differential...................... 109
Engine Coolant Temperature........................ 109
Engine Oil.............................................................. 109
Fasten Seatbelt.................................................. 109
Front Airbag......................................................... 109
Front Fog Lamps................................................ 109
High Beam............................................................ 109
Hill Descent.......................................................... 109
Low Fuel Level..................................................... 109
Low Tire Pressure Warning............................. 109
Powertrain Malfunction/Reduced Power/Electronic Throttle Control..........110
Service Engine Soon........................................... 110
Stability Control................................................... 110
Stability Control Off........................................... 110
Transmission Tow/Haul.................................... 110
Wait To Start......................................................... 110
Water In Fuel......................................................... 110
Warning Triangle
.........................................305
Washer Fluid Check.....................................351
Washers See: Cleaning the Exterior.............................. 369
See: Wipers and Washers................................. 89
Waxing..............................................................371
Wheel Nuts See: Changing a Road Wheel....................... 406
Wheels and Tires.........................................379 General Information.......................................... 379
662
Super Duty (TFE) Canada/United States of America, enUSA, Edition date: 201804, Fourth-Printing Index