Less Cost to Properly Maintain Your
Vehicle
Ford Protect extended service plan also
offers a Premium Maintenance Plan that
covers all scheduled maintenance, and
selected wear items. The coverage is
prepaid, so you never have to worry about
the cost of your vehicle
’s maintenance.
Covered maintenance includes:
• Windshield wiper blades.
• Spark plugs.
• The clutch disc (if equipped).
• Brake pads and linings.
• Shock absorbers.
• Struts.
• Engine Belts.
• Engine coolant hoses, clamps and
o-rings.
• Diesel exhaust fluid replenishment (if
equipped).
• Cabin air filter replacement every
20,000 mi (32,000 km) (electric
vehicles only).
Interest Free Finance Options
Just a 10% down payment will provide you
with an affordable, no interest, no fee
payment program allowing you all the
security and benefits Ford Protect
extended service plan has to offer while
paying over time. You are pre-approved
with no credit check or hassles. To learn
more, call our Ford Protect extended
service plan specialists at 800-367-3377.
Ford Protect Extended Service Plan
P.O. Box 321067
Detroit, MI 48232 Ford Protect Extended Service
Plan (CANADA ONLY)
You can get more protection for your
vehicle by purchasing a Ford Protect
extended service plan. Ford Protect
extended service plan is the only service
contract backed by Ford Motor Company
of Canada, Limited. Depending on the plan
you purchase, Ford Protect extended
service plan provides benefits such as:
•
Rental reimbursement.
• Coverage for certain maintenance and
wear items.
• Protection against repair costs after
your New Vehicle Limited Warranty
Coverage expires.
• Roadside Assistance benefits.
There are several Ford Protect extended
service plans available in various time,
distance and deductible combinations.
Each plan is tailored to fit your own driving
needs, including reimbursement for towing
and rental. When you purchase Ford
Protect extended service plan, you receive
added peace-of-mind protection
throughout Canada, the United States and
Mexico, provided by a network of
participating authorized Ford Motor
Company dealers.
Note: Repairs performed outside of Canada
and the United States are not eligible for
Ford Protect extended service plan
coverage.
This information is subject to change. For
more information; visit your local Ford of
Canada dealer or www.ford.ca to find the
Ford Protect extended service plan that is
right for you.
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GENERAL MAINTENANCE
INFORMATION
Why Maintain Your Vehicle?
Carefully following the maintenance
schedule helps protect against major repair
expenses resulting from neglect or
inadequate maintenance and may help to
increase the value of your vehicle when
you sell or trade it. Keep all receipts for
completed maintenance with your vehicle.
We have established regular maintenance
intervals for your vehicle based upon
rigorous testing. It is important that you
have your vehicle serviced at the proper
times. These intervals serve two purposes;
one is to maintain the reliability of your
vehicle and the second is to keep your cost
of owning your vehicle down.
It is your responsibility to have all
scheduled maintenance performed and to
make sure that the materials used meet
the specifications identified in this owner's
manual. See Capacities and
Specifications (page 419).
Failure to perform scheduled maintenance
invalidates warranty coverage on parts
affected by the lack of maintenance.
Why Maintain Your Vehicle at Your
Dealership?
Factory-Trained Technicians
Service technicians participate in extensive
factory-sponsored certification training to
help them become experts on the
operation of your vehicle. Ask your
dealership about the training and
certification their technicians have
received. Our Genuine Replacement Parts
Dealerships stock our parts and our
authorized branded re-manufactured
replacement parts. These parts meet or
exceed our specifications. Parts installed
at your dealership carry a nationwide
24-month or unlimited mile (kilometer)
parts and labor limited warranty.
If you do not use our authorized parts they
may not meet our specifications and
depending on the part, it could affect
emissions compliance.
Convenience
Many dealerships have extended evening
and Saturday hours to make your service
visit more convenient and they offer one
stop shopping. They can perform any
services that are required on your vehicle,
from general maintenance to collision
repairs.
Note:
Not all dealers have extended hours
or body shops. Please contact your dealer
for details.
Protecting Your Investment
Maintenance is an investment that pays
dividends in the form of improved
reliability, durability and resale value. To
maintain the proper performance of your
vehicle and its emission control systems,
make sure you have scheduled
maintenance performed at the designated
intervals.
Your vehicle comes with the Intelligent
Oil-Life Monitor system, which displays a
message in the information display at the
proper oil change interval. This interval
may be up to one year or
10,000 mi
(16,000 km).
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When the oil change message appears in
the information display, it is time for an oil
change. Make sure you perform the oil
change within two weeks or 500 mi
(800 km) of the message appearing. Make
sure you reset the Intelligent Oil-Life
Monitor after each oil change. See
Oil
Change Indicator Reset (page 338).
If your information display resets
prematurely or becomes inoperative, you
should perform the oil change interval at
six months or
5,000 mi (8,000 km) from
your last oil change. Never exceed one year
or
10,000 mi (16,000 km) between oil
change intervals.
You can drive high performance vehicles
in such a way that may lead to higher oil
consumption this includes extended time
at high engine speeds, high loads, engine
braking, hard cornering maneuvers, track
and off-road usage. Under these
conditions, oil consumption of
approximately 1 quart per 500 miles (1 liter
per 800 km) is possible. As a result, you
need to check the engine oil level at every
refueling and adjust to maintain proper
levels to avoid engine damage.
Your vehicle is very sophisticated and built
with multiple, complex, performance
systems. Every manufacturer develops
these systems using different
specifications and performance features.
That is why it is important to rely upon your
dealership to properly diagnose and repair
your vehicle.
We have recommended maintenance
intervals for various parts and component
systems based upon engineering testing.
We rely upon this testing to determine the
most appropriate mileage for replacement
of oils and fluids to protect your vehicle at
the lowest overall cost to you and
recommends against maintenance
schedules that deviate from the scheduled
maintenance information. We strongly recommend the use of only
our genuine or our authorized
re-manufactured replacement parts
engineered for your vehicle.
Additives and Chemicals
This owner's manual and our Workshop
Manual list the recommended additives
and chemicals for your vehicle. We do not
recommend using chemicals or additives
not approved by us as part of your vehicle
’s
normal maintenance. Please consult your
warranty information.
Oils, Fluids and Flushing
In many cases, fluid discoloration is a
normal operating characteristic and, by
itself, does not necessarily indicate a
concern or that the fluid needs to be
changed. However, a qualified expert, such
as the factory-trained technicians at your
dealership, should inspect discolored fluids
that also show signs of overheating or
foreign material contamination
immediately.
Make sure to change your vehicle ’s oils and
fluids at the specified intervals or in
conjunction with a repair. Flushing is a
viable way to change fluid for many vehicle
sub-systems during scheduled
maintenance. It is critical that systems are
flushed only with new fluid that is the same
as that required to fill and operate the
system or using our approved flushing
chemical.
Owner Checks and Services
Make sure you perform the following basic
maintenance checks and inspections every
month or at six-month intervals.
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Multi-Point Inspection
In order to keep your vehicle running right,
it is important to have the systems on your
vehicle checked regularly. This can help
identify potential issues and prevent major
problems. We recommend having the
following multi-point inspection performed
at every scheduled maintenance interval
to help make sure your vehicle keeps
running great.Multi-Point Inspection
Hazard warning system operation
Accessory drive belt or belts
Horn operation
Battery performance
Radiator, cooler, heater and air conditioninghoses
Engine air filter
Suspension components for leaks ordamage
Exhaust system
Steering and linkage
Exterior lamps operation
Tires including the spare for wear andproper pressure 2
Fluid levels 1
; fill if necessary
Windshield for cracks, chips or pits
For oil and fluid leaks
Washer spray and wiper operation
Half-shaft dust boots
1 Brake, coolant recovery reservoir, automatic transmission and window washer
2 If your vehicle is equipped with a temporary mobility kit, check the tire sealant expiration
Use By date on the canister. Replace as needed.
Be sure to ask your dealership service
advisor or technician about the multi-point
vehicle inspection. It is a comprehensive
way to perform a thorough inspection of
your vehicle. Your checklist gives you
immediate feedback on the overall
condition of your vehicle.
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At Every Oil Change Interval as Indicated by the Information Display
1
Inspect the brake pads, shoes, rotors, drums, brake linings, hoses and parking brake.
Inspect the engine and secondary cooling system coolant concentration freeze-point
protection, level and hoses.
Inspect the exhaust system and heat shields.
Inspect the front axle and U-joints. Lubricate any grease fittings. Four-wheel drive
vehicles.
Inspect the steering linkage, ball joints, suspension, tie-rod ends, driveshaft and U-joints.
Lubricate any grease fittings.
1 Do not exceed one year or 10,000 mi (16,000 km) between service intervals.
2 Reset the Intelligent Oil-Life Monitor after engine oil and filter changes.
3 For vehicles with dual rear wheels, rotate the front wheels when specified. Only rotate
the dual rear wheels if you see unusual wear. Other Maintenance items
1
Replace the cabin air filter.
Every
20,000 mi
(32,000 km)
Replace the engine-mounted and frame-mounted fuel filters.
Every
30,000 mi
(48,000 km) Inspect the engine and secondary cooling system coolant
concentration freeze-point protection, additive corrosion
inhibitor strength if your vehicle has orange-colored coolant,
coolant level, and hoses. Add coolant additive if necessary
if your vehicle has orange-colored coolant.
Replace the front wheel bearing grease and grease seal if
using non-sealed bearings. Two-wheel drive vehicles.
Every
60,000 mi
(96,000 km)
Inspect the accessory drive belt or belts. 2
At
90,000 mi
(144,000 km)
Change the engine and secondary cooling system coolant,
if your vehicle has orange-colored coolant. 3
At
100,000 mi
(160,000 km)
Change the crankcase ventilation filter element if equipped.
Dual rear wheel and incomplete chassis configurations only.
Every
100,000 mi
(160,000 km)
Change the automatic transmission fluid and filter. Consult
dealer for requirements.
Every
150,000 mi
(240,000 km)
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Other Maintenance items
1
Replace the accessory drive belt or belts if not replaced
within the last 100,000 mi (160,000 km)
Replace the front wheel bearings and seals if using non-
sealed bearings. Two-wheel drive vehicles.
Change axle(s) fluid. See exceptions.
Change transfer case fluid, if equipped.
Change the engine and secondary cooling system coolant,
if your vehicle has yellow-colored coolant. 4
At
200,000 mi
(320,000 km)
1 You can perform these maintenance items within
3,000 mi (4,800 km) of the last oil
change. Do not exceed the designated distance for the interval.
2 Perform follow-up inspections every 15,000 mi (24,000 km) after the initial inspection.
Replace the belt or belts at
150,000 mi (240,000 km).
3 Initial replacement is at six years or
105,000 mi (168,000 km), then every three years
or 45,000 mi (72,000 km).
4 Initial replacement at ten years or 200,000 mi (320,000 km), then every five years or
100,000 mi (160,000 km).
Note: If your vehicle has orange-colored coolant and you add coolant additive, do not
exceed the specified maximum of
50 fl oz (1.4 L) for the engine and 20 fl oz (473 ml) for
the secondary cooling system. Operating the engine with excessive coolant additive may
cause overheating which could lead to severe, permanent engine damage.
SPECIAL OPERATING
CONDITIONS SCHEDULED
MAINTENANCE
Gasoline Engine
If you operate your vehicle primarily in any
of the following conditions, you need to
perform extra maintenance as indicated.
If you operate your vehicle occasionally
under any of these conditions, it is not
necessary to perform the extra
maintenance. For specific
recommendations, see your dealership
service advisor or technician.
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Towing a Trailer or Using a Car-top Carrier
Inspect and lubricate U-joints if equipped with grease
fittings.
Inspect frequently, service
as required
See axle maintenance items under Exceptions.
Inspect the wheels and related components for abnormal
noise, wear, looseness or drag.
Every
5,000 mi (8,000 km)
Rotate tires, inspect tires for wear and measure tread
depth.1
Change engine oil and filter.
Every
5,000 mi (8,000 km)
or six months. Inspect and lubricate U-joints if equipped with grease
fittings.
Replace front wheel bearing grease and grease seals if
non-sealed bearings are used.
Every
30,000 mi
(48,000 km)
Change transfer case fluid (Four-wheel drive vehicles).
Every
60,000 mi
(96,000 km) Replace spark plugs.
1 Vehicles with dual rear wheels should rotate the front wheels when specified; rear wheels
only if unusual wear is noted. Extensive Idling or Low-speed Driving for Long Distances, as in Heavy Commercial Use
(Such as Delivery, Taxi, Patrol Car or Livery)
Replace engine air filter.
Inspect frequently, service
as required
Replace cabin air filter.
Inspect brake system.
Every
5,000 mi (8,000 km)
Inspect wheels and related components for abnormal
noise, wear, looseness or drag.
Lubricate control arm and steering ball joints if equipped
with grease fittings.
Rotate tires, inspect tires for wear and measure tread
depth.1
Inspect and lubricate U-joints if equipped with grease
fittings.
Every
5,000 mi (8,000 km)
or six months
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Extensive Idling or Low-speed Driving for Long Distances, as in Heavy Commercial Use
(Such as Delivery, Taxi, Patrol Car or Livery)
Change engine oil and filter.
Every 5,000 mi (8,000 km)
or six months or 200 engine
hours.
Replace front wheel bearing grease and grease seals if
non-sealed bearings are used.
Every
30,000 mi
(48,000 km)
Replace spark plugs.
Every
60,000 mi
(96,000 km)
1 Vehicles with dual rear wheels should rotate the front wheels when specified; rear wheels
only if unusual wear is noted. Operating in Dusty or Sandy Conditions (Such as Unpaved or Dusty Roads)
Replace engine air filter.
Inspect frequently, service
as required
Replace cabin air filter.
Inspect the wheels and related components for abnormal
noise, wear, looseness or drag.
Every
5,000 mi (8,000 km)
Rotate tires, inspect tires for wear and measure tread
depth.1
Change engine oil and filter.
Every
5,000 mi (8,000 km)
or six months Inspect and lubricate U-joints if equipped with grease
fittings.
Replace front wheel bearing grease and grease seals if
non-sealed bearings are used.
Every
30,000 mi
(48,000 km)
1 Vehicles with dual rear wheels should rotate the front wheels when specified; rear wheels
only if unusual wear is noted. Off-road operation
Inspect steering linkage, ball joints and U-joints, Lubricate
if equipped with grease fittings.
Inspect frequently, service
as required
Replace engine air filter.
Change engine oil and filter.
Every
5,000 mi (8,000 km)
or six months Replace cabin air filter.
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