2019 FORD F-350 airbag off

CLEANING THE INSTRUMENT
PANEL AND INSTRUMENT
CLUSTER LENS
WARNING: Do not use chemical
solvents or strong detergents when
cleaning the steering wheel or
instrument panel to avoid contamination
of the airbag system.
Note: Follow the same procedure as
cleaning leather seats for cleaning leather
instrument panels and leather interior trim
surfaces. See
Cleaning Leather Seats
(page 374).
Clean the instrument panel and cluster
lens with a clean, damp and soft cloth,
then use a clean, dry and soft cloth to dry
these areas.
• Avoid cleaners or polishes that increase
the gloss of the upper portion of the
instrument panel. The dull finish in this
area helps protect you from
undesirable windshield reflection.
• Do not use any household cleaning
products or glass cleaners as these
may damage the finish of the
instrument panel, interior trim and
cluster lens.
• Wash or wipe your hands clean if you
have been in contact with certain
products such as insect repellent and
suntan lotion to avoid possible damage
to the interior painted surfaces.
• Do not allow air fresheners and hand
sanitizers to spill onto interior surfaces.
If a spill occurs, wipe off immediately.
Your warranty may not cover these
damages.
If a staining liquid like coffee or juice has
been spilled on the instrument panel or on
interior trim surfaces: 1. Wipe up spilled liquid using a clean,
soft cloth as quickly as possible.
2. Use Motorcraft Premium Leather and Vinyl Cleaner or a commercially
available leather cleaning product for
automotive interiors. Test any cleaner
or stain remover on an inconspicuous
area.
3. Alternatively, wipe the surface with a clean, soft cloth and a mild soap and
water solution. Dry the area with a
clean, soft cloth.
4. If necessary, apply more soap and water solution or cleaning product to
a clean, soft cloth and press it onto the
soiled area. Allow this to set at room
temperature for 30 minutes.
5. Remove the soaked cloth, then with a clean, damp cloth, use a rubbing
motion for 60 seconds on the soiled
area.
6. Dry the area with a clean, soft cloth.
CLEANING LEATHER SEATS
(IF
EQUIPPED)
Without King Ranch Edition
Note: Follow the same procedure as
cleaning leather seats for cleaning leather
instrument panels and leather interior trim
surfaces.
For routine cleaning, wipe the surface with
a soft, damp cloth and a mild soap and
water solution. Dry the area with a clean,
soft cloth.
For cleaning and removing spots and stains
such as dye transfer, use Motorcraft
Premium Leather and Vinyl Cleaner or a
commercially available leather cleaning
product for automotive interiors.
Note: Test any cleaner or stain remover on
an inconspicuous area.
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Super Duty (TFE) Canada/United States of America, enUSA, Edition date: 201804, Fourth-Printing Vehicle Care

SYNC™ APPLICATIONS AND
SERVICES (IF EQUIPPED)
In order for the following features to work,
your cellular phone must be compatible
with SYNC. To check your phone's
compatibility, visit www.SYNCMyRide.com,
www.SYNCMyRide.ca or
www.syncmaroute.ca.
• 911 Assist: Can alert 911 in the event of
an emergency.
• SYNC AppLink: Allows you to connect
to and use certain applications (if your
phone is compatible).
These features may require activation.
Available AppLink enabled apps vary by
market.
911 Assist WARNING:
Unless the 911 Assist
setting is set on before a crash, the
system will not dial for help which could
delay response time, potentially
increasing the risk of serious injury or
death after a crash. WARNING:
Do not wait for 911
Assist to make an emergency call if you
can do it yourself. Dial emergency
services immediately to avoid delayed
response time which could increase the
risk of serious injury or death after a
crash. If you do not hear 911 Assist within
five seconds of the crash, the system or
phone may be damaged or
non-functional. WARNING:
Always place your
phone in a secure location in your vehicle
so it does not become a projectile or get
damaged in a crash. Failure to do so may
cause serious injury to someone or
damage the phone which could prevent
911 Assist from working properly.
Note: The SYNC 911 Assist feature must be
set on before the incident.
Note: The SYNC 911 Assist feature only
operates in the U.S., Canada or in a territory
in which 911 is the emergency number.
Note: Before setting this feature on, make
sure that you read the 911 Assist Privacy
Notice later in this section for important
information.
Note: If any user switches 911 Assist to on
or off, that setting applies for all paired
phones. If you switch on 911 Assist, either a
voice message plays or a display message
or an icon comes on when you start your
vehicle and after a previously paired phone
connects.
Note: Every phone operates differently.
While SYNC 911 Assist works with most
cellular phones, some may have trouble
using this feature.
If a crash deploys an airbag (excluding
knee airbags and rear inflatable safety
belts [if equipped]) or activates the fuel
pump shut-off, your SYNC-equipped
vehicle may be able to contact emergency
services by dialing 911 through a paired and
connected Bluetooth enabled phone. You
can learn more about the 911 Assist
feature, visit www.SYNCMyRide.com,
www.SYNCMyRide.ca or
www.syncmaroute.ca.
See
Supplementary Restraints System
(page 47). Important information about
airbag deployment is in this chapter.
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Super Duty (TFE) Canada/United States of America, enUSA, Edition date: 201804, Fourth-Printing SYNC™
(If Equipped)

See Roadside Emergencies (page 304).
Important information about the fuel pump
shut-off is in this chapter.
Setting 911 Assist On or Off
Press Menu then select Action and Description
Menu
Item
SYNC-Applications Select the desired option, on
or off.
911 Assist
If you choose not to activate this
feature you will have the following
options: Action and Description
Menu
Item
Provides a display and voice
reminder at phone connection
at vehicle start.
Voice
Reminder
ON
Provides a display reminder
only without a voice reminder
at phone connection.
Voice
Reminder
OFF
To make sure that 911 Assist works
properly:
• SYNC must be powered and working
properly at the time of the incident and
throughout feature activation and use.
• The 911 Assist feature must be set on
before the incident.
• You must pair and connect a Bluetooth
enabled and compatible cell phone to
SYNC.
• A connected Bluetooth enabled phone
must have the ability to make and
maintain an outgoing call at the time
of the incident. •
A connected Bluetooth enabled phone
must have adequate network coverage,
battery power and signal strength.
• The vehicle must have battery power
and be located in the U.S., Canada or
in a territory in which 911 is the
emergency number.
In the Event of a Crash
Not all crashes deploy an airbag or activate
the fuel pump shut-off (the triggers for 911
Assist). If a connected cell phone sustains
damage or loses its connection to SYNC
during a crash, SYNC searches for and tries
to connect to a previously paired cell
phone; SYNC then attempts to call the
emergency services.
Before making the call:
• SYNC provides a short window of time
(about 10 seconds) to cancel the call.
If you fail to cancel the call, SYNC
attempts to dial 911.
• SYNC says the following, or a similar
message: "SYNC will attempt to call
911, to cancel the call, press Cancel on
your screen or press and hold the
phone button on your steering wheel".
If you do not cancel the call, and SYNC
makes a successful call, a pre-recorded
message plays for the 911 operator, and
then the occupant(s) in your vehicle is able
to talk with the operator. Be prepared to
provide your name, phone number and
location immediately, because not all 911
systems are capable of receiving this
information electronically.
911 Assist May Not Work If
• Your cellular phone or 911 Assist
hardware sustains damage in a crash.
• The vehicle's battery or the SYNC
system has no power.
• The phone(s) thrown from your vehicle
are the ones paired and connected to
the system.
474
Super Duty (TFE) Canada/United States of America, enUSA, Edition date: 201804, Fourth-Printing SYNC™
(If Equipped)

911 Assist Privacy Notice
When you switch on 911 Assist, it may
disclose to emergency services that your
vehicle has been in a crash involving the
deployment of an airbag or activation of
the fuel pump shut-off. Certain versions or
updates to 911 Assist may also be capable
of electronically or verbally disclosing to
911 operators your vehicle location or other
details about your vehicle or crash to assist
911 operators to provide the most
appropriate emergency services. If you do
not want to disclose this information, do
not switch the feature on.
SYNC Mobile Apps
The system enables voice and steering
wheel control of SYNC AppLink enabled
smartphone apps. When an app is running
through AppLink, you can control main
features of the app through voice
commands and steering wheel controls.
Note:
You must pair and connect your
smartphone to SYNC to access AppLink.
Note: iPhone users need to connect the
phone to the USB port.
Note: Android users need to connect the
phone to SYNC using Bluetooth.
Note: For information on available apps,
supported smartphone devices and
troubleshooting tips please visit the local
website.
Note: Availability of SYNC AppLink enabled
Apps will vary by region. Note:
Make sure you have an active account
for the app that you have downloaded.
Some apps work automatically with no
setup. Other apps want you to configure
your personal settings and personalize your
experience by creating stations or favorites.
We recommend you do this at home or
outside of your vehicle.
Note: AppLink is not available if your
vehicle is equipped with the MyFord Touch
system.
To Access Using the SYNC Menu
Press the MENU button to access the
menu on-screen. Then select: Action and Description
Menu
Item
SYNC-Apps Scroll through the list of
available applications and
select a particular app or
select:
Mobile
Apps
Find New Apps
Note: If you cannot find a compatible SYNC
AppLink app, make sure the required app is
running on the mobile device.
Accessing an App's Menu
When an app is running through SYNC,
press the right arrow button on the steering
wheel control to access the app menu.
You can access various app features from
here, for example thumbs up and thumbs
down.
Press the left arrow button on the steering
wheel control to exit the app menu.
475
Super Duty (TFE) Canada/United States of America, enUSA, Edition date: 201804, Fourth-Printing SYNC™
(If Equipped)

Note:
Every phone operates differently.
While SYNC 911 Assist works with most
cellular phones, some may have trouble
using this feature.
If a crash deploys an airbag (excluding
knee airbags and rear inflatable safety
belts [if equipped]) or activates the fuel
pump shut-off, your SYNC-equipped
vehicle may be able to contact emergency
services by dialing 911 through a paired and
connected Bluetooth enabled phone. You
can learn more about the 911 Assist
feature, by visiting: Website
www.owner.ford.com
www.syncmyride.ca
www.syncmaroute.ca
For important information about airbag
deployment and the fuel pump shut-off
please see the Supplementary Restrains
and Roadside Emergencies sections of
your owner manual.
To switch 911 Assist on and off please view
the settings information. See Settings
(page 544).
To make sure that 911 Assist works
correctly:
• SYNC must be powered and working
properly at the time of the incident and
throughout feature activation and use.
• The 911 Assist feature must be set on
before the incident.
• You must pair and connect a Bluetooth
enabled and compatible cell phone to
SYNC.
• A connected Bluetooth enabled phone
must have the ability to make and
maintain an outgoing call at the time
of the incident. •
A connected Bluetooth enabled phone
must have adequate network coverage,
battery power and signal strength.
• The vehicle must have battery power
and be located in the U.S., Canada or
in a territory in which 911 is the
emergency number.
In the Event of a Crash
Not all crashes will deploy an airbag or
activate the fuel pump shut-off (the
triggers for 911 Assist). If a connected cell
phone sustains damage or loses its
connection to SYNC during a crash, SYNC
will search for and try to connect to a
previously paired cell phone; SYNC will
then attempt to call the emergency
services.
Before making the call:
• SYNC provides a short window of time
(about 10 seconds) to cancel the call.
If you fail to cancel the call, SYNC
attempts to dial 911.
• SYNC says the following, or a similar
message: "SYNC will attempt to call
911, to cancel the call, press Cancel on
your screen or press and hold the
phone button on your steering wheel."
If you do not cancel the call, and SYNC
makes a successful call, a pre-recorded
message plays for the 911 operator, and
then the occupant(s) in your vehicle is able
to talk with the operator. Be prepared to
provide your name, phone number and
location immediately, because not all 911
systems are capable of receiving this
information electronically.
502
Super Duty (TFE) Canada/United States of America, enUSA, Edition date: 201804, Fourth-Printing SYNC™ 3
(If Equipped)

911 Assist May Not Work If
•
Your cellular phone or 911 Assist
hardware sustains damage in a crash.
• The vehicle's battery or the SYNC
system has no power.
• The phone(s) thrown from your vehicle
are the ones paired and connected to
the system.
911 Assist Privacy Notice
When you switch on 911 Assist, it may
disclose to emergency services that your
vehicle has been in a crash involving the
deployment of an airbag or activation of
the fuel pump shut-off. Certain versions or
updates to 911 Assist may also be capable
of electronically or verbally disclosing to
911 operators your vehicle location or other
details about your vehicle or crash to assist
911 operators to provide the most
appropriate emergency services. If you do
not want to disclose this information, do
not switch the feature on.
Safety Information WARNING: Driving while
distracted can result in loss of vehicle
control, crash and injury. We strongly
recommend that you use extreme
caution when using any device that may
take your focus off the road. Your
primary responsibility is the safe
operation of your vehicle. We
recommend against the use of any
hand-held device while driving and
encourage the use of voice-operated
systems when possible. Make sure you
are aware of all applicable local laws
that may affect the use of electronic
devices while driving. •
Do not attempt to service or repair the
system. Have an authorized dealer
check your vehicle.
• Do not operate playing devices if the
power cords or cables are broken, split
or damaged. Place cords and cables
out of the way, so they do not interfere
with the operation of pedals, seats,
compartments or safe driving abilities.
• Do not leave playing devices in your
vehicle during extreme conditions as it
could cause them damage. See your
device's user guide for further
information.
• For your safety, some SYNC 3 functions
are speed-dependent. Their use is
limited to when your vehicle is traveling
at speeds under 3 mph (5 km/h). Make
sure that you review your device's
manual before using it with SYNC 3.
Speed-restricted Features
Some features of this system may be too
difficult to use while your vehicle is moving
so they are restricted from use unless your
vehicle is stationary.
• Screens crowded with information,
such as Point of Interest reviews and
ratings, SiriusXM Traffic and Travel Link
sports scores, movie times or ski
conditions.
• Any action that requires you to use a
keyboard is restricted, such as entering
a navigation destination or editing
information.
• All lists are limited so the user can view
fewer entries (such as phone contacts
or recent phone call entries).
See the following table for more specific
examples.
503
Super Duty (TFE) Canada/United States of America, enUSA, Edition date: 201804, Fourth-Printing SYNC™ 3
(If Equipped)

3
360 Degree Camera....................................237
Advanced Camera Views................................ 237
Auxiliary Camera................................................ 239
Bed View Camera.............................................. 239
Camera Views...................................................... 237
Front Camera...................................................... 238
Keep Out Zone.................................................... 238
Side Camera........................................................ 239
4
4WD See: Four-Wheel Drive...................................... 212
A
A/C See: Climate Control......................................... 145
About This Manual...........................................7
ABS See: Brakes........................................................... 223
ABS driving hints See: Hints on Driving With Anti-Lock
Brakes................................................................ 225
Accessories.....................................................572 Exterior style......................................................... 572
Interior style.......................................................... 572
Lifestyle.................................................................. 572
Peace of mind...................................................... 572
Accessories See: Replacement Parts
Recommendation............................................ 14
ACC See: Using Adaptive Cruise Control............242
Adjustable Pedals
.........................................88
Adjusting the Headlamps........................356
Horizontal Aim Adjustment........................... 358
Vertical Aim Adjustment................................ 356
Adjusting the Pedals....................................88
Adjusting the Steering Wheel - Vehicles With: Manual Adjustable Steering
Column
...........................................................84
Adjusting the Steering Wheel - Vehicles With: Power Adjustable Steering
Column
...........................................................84
End of Travel Position......................................... 85Memory Feature...................................................
85
Airbag Disposal...............................................57
Air Conditioning See: Climate Control......................................... 145
Air Filter See: Changing the Engine Air Filter - 6.2L/
6.8L..................................................................... 361
See: Changing the Engine Air Filter - 6.7L Diesel................................................................. 362
Alarm See: Anti-Theft Alarm........................................ 80
Anti-Theft Alarm
...........................................80
Arming the Alarm.................................................. 81
Disarming the Alarm............................................ 81
Using the System.................................................. 81
Appendices...................................................608
Apps..................................................................541 ........................................................................\
........... 541
SiriusXM Traffic and Travel Link................... 543
At a Glance........................................................18
Audible Warnings and Indicators
..............111
Headlamps On Warning Chime...................... 111
Key in Ignition Warning Chime......................... 111
Parking Brake On Warning Chime.................. 111
Audio Control
..................................................85
Media........................................................................\
86
Seek, Next or Previous....................................... 86
Audio System
...............................................444
General Information......................................... 444
Audio Unit - Vehicles With: AM/FM/ SYNC
.............................................................447
Accessing the Clock Settings........................ 447
Accessing the Media Source Menu.............447
Accessing the Menu.......................................... 447
Accessing the Phone Features..................... 448
Accessing the Sound Settings..................... 448
Adjusting the Volume...................................... 448
Changing Radio Stations............................... 448
Listening to Satellite Radio........................... 448
Listening to the Radio..................................... 448
Menu Structure.................................................. 449
Switching the Audio Unit On and Off........448
Using Seek, Fast Forward and Reverse............................................................. 449
Using the Display Control.............................. 448
Using the Number Block................................ 449
649
Super Duty (TFE) Canada/United States of America, enUSA, Edition date: 201804, Fourth-Printing Index

Cleaning the Instrument Panel and
Instrument Cluster Lens.........................374
Cleaning the Interior....................................372
Cleaning the Wheels...................................376
Cleaning the Windows and Wiper Blades............................................................372
Clearing All MyKeys.......................................67
Climate............................................................525 Accessing Rear Climate Controls.................527
Accessing the Climate Control Menu.........525
Directing the Airflow......................................... 525
Rear Climate Control Lock Indicator...........527
Setting the Blower Motor Speed.................525
Setting the Temperature................................. 525
Switching Auto Mode On and Off...............525
Switching Dual Zone Mode On and Off...................................................................... 526
Switching Maximum Air Conditioning On and Off.............................................................. 526
Switching Maximum Defrost On and Off...................................................................... 526
Switching Rear Auto Mode On and Off....................................................................... 527
Switching Recirculated Air On and Off....................................................................... 527
Switching the Air Conditioning On and Off....................................................................... 525
Switching the Climate Controlled Seats On and Off.............................................................. 526
Switching the Climate Control On and Off...................................................................... 526
Switching the Heated Exterior Mirrors On and Off.............................................................. 526
Switching the Heated Rear Window On and Off...................................................................... 526
Switching the Heated Seats On and Off...................................................................... 526
Switching the Heated Steering Wheel On and Off.............................................................. 526
Switching the Heated Windshield On and Off...................................................................... 526
Switching the Rear Climate Controlled Seats On and Off........................................... 527
Switching the Rear Heated Seats On and Off....................................................................... 527
Switching the Rear Ventilated Seats On and Off.............................................................. 527Switching the Ventilated Seats On and
Off....................................................................... 527
Climate Control.............................................145
Climate Controlled Seats..........................162 Cooled Seats........................................................ 162
Heated Seats........................................................ 162
Coolant Check See: Engine Coolant Check - 6.2L/6.8L.....339
See: Engine Coolant Check - 6.7L
Diesel................................................................. 343
Crash Sensors and Airbag Indicator
.......56
Creating a MyKey...........................................66
Programming or Changing Configurable
Settings.............................................................. 66
Cross Traffic Alert
........................................258
False Alerts.......................................................... 260
Switching the System Off and On..............260
System Errors..................................................... 260
System Lights, Messages and Audible Alerts................................................................. 259
System Limitations........................................... 260
Using the System.............................................. 258
Cruise Control.................................................86 Principle of Operation....................................... 241
Cruise control See: Using Cruise Control................................ 241
Customer Assistance...................................311
D
Data Recording
................................................10
Comfort, Convenience and Entertainment
Data....................................................................... 12
Event Data................................................................. 11
Service Data............................................................. 11
Services That Third Parties Provide...............12
Services That We Provide.................................. 12
Vehicles With a Modem...................................... 12
Vehicles With an Emergency Call System.................................................................. 13
Vehicles With SYNC............................................. 13
Daytime Running Lamps.............................93 Type One - Conventional
(Non-Configurable)....................................... 93
Type Two - Configurable................................... 93
Diesel Particulate Filter
.............................200
Oxidation Catalytic Converter and Diesel
Particulate Filter System............................ 201
652
Super Duty (TFE) Canada/United States of America, enUSA, Edition date: 201804, Fourth-Printing Index