The information contained in this publication was correct at the time of going to print. In the interest of
continuous development, we reserve the right to change specifications, design or equipment at any time
without notice or obligation. No part of this publication may be reproduced, transmitted, stored in a
retrieval system or translated into any language in any form by any means without our written permission.
Errors and omissions excepted.
© Ford Motor Company 2019
All rights reserved.
Part Number: 201804 20190709141826
California Proposition 65
WARNING: Operating, servicing and
maintaining a passenger vehicle or off-highway
motor vehicle can expose you to chemicals
including engine exhaust, carbon monoxide,
phthalates, and lead, which are known to the
State of California to cause cancer and birth
defects or other reproductive harm. To minimize
exposure, avoid breathing exhaust, do not idle the
engine except as necessary, service your vehicle
in a well-ventilated area and wear gloves or wash
your hands frequently when servicing your vehicle.
For more information go to
www.P65Warnings.ca.gov/passenger-vehicle. WARNING:
Battery posts, terminals and
related accessories contain lead and lead
compounds, chemicals known to the State of
California to cause cancer and reproductive harm.
Wash your hands after handling
.
Fuel Filter - 6.2L/6.8L
................................353
Changing the 12V Battery ........................
354
Checking the Wiper Blades ....................
356
Changing the Wiper Blades ....................
356
Adjusting the Headlamps .......................
356
Changing a Bulb ..........................................
358
Changing the Engine Air Filter - 6.2L/6.8L ........................................................................\
.
361
Changing the Engine Air Filter - 6.7L Diesel ..........................................................
362
Changing the Engine-Mounted and Diesel Fuel Conditioner Module Fuel
Filters - 6.7L Diesel .................................
364
Vehicle Care
General Information ..................................
369
Cleaning Products ......................................
369
Cleaning the Exterior .................................
369
Waxing ..............................................................
371
Cleaning the Engine ....................................
371
Cleaning the Exhaust - 6.7L Diesel ........
371
Cleaning the Windows and Wiper Blades ........................................................................\
.
372
Cleaning the Interior ...................................
372
Cleaning the Instrument Panel and Instrument Cluster Lens .......................
374
Cleaning Leather Seats .............................
374
Repairing Minor Paint Damage ..............
376
Cleaning the Wheels .................................
376
Vehicle Storage ............................................
376
Wheels and Tires
General Information ..................................
379
Tire Care ..........................................................
381
Using Snow Chains ....................................
397
Tire Pressure Monitoring System .........
398
Changing a Road Wheel .........................
406
Technical Specifications ...........................
417Capacities and Specifications
Engine Specifications - 6.2L
...................
419
Engine Specifications - 6.7L Diesel ......
419
Engine Specifications - 6.8L ..................
420
Motorcraft Parts - 6.2L ..............................
421
Motorcraft Parts - 6.7L Diesel ................
422
Motorcraft Parts - 6.8L .............................
423
Vehicle Identification Number ...............
424
Vehicle Certification Label ......................
425
Transmission Code Designation ...........
425
Capacities and Specifications - 6.2L ........................................................................\
426
Capacities and Specifications - 6.7L Diesel ...........................................................
431
Capacities and Specifications - 6.8L ........................................................................\
437
Bulb Specification Chart .........................
442
Audio System
General Information ..................................
444
Audio Unit - Vehicles With: AM/FM .....
444
Audio Unit - Vehicles With: AM/FM/ Touchscreen Display .............................
446
Audio Unit - Vehicles With: AM/FM/ SYNC ...........................................................
447
Digital Radio ..................................................
451
Satellite Radio .............................................
453
USB Port ........................................................
456
Media Hub .....................................................
456
SYNC™
General Information ..................................
457
Using Voice Recognition ..........................
459
Using SYNC™ With Your Phone ............
461
SYNC™ Applications and Services ......
473
Using SYNC™ With Your Media Player ........................................................................\
478
SYNC™ Troubleshooting ........................
487
5
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Right-hand side
A
Left-hand side
B
Note: Throughout this guide, you will find
warnings identified by the warning symbol.
Warnings remind you to be especially
careful to reduce the risk of personal injury.
SYMBOLS GLOSSARY
These are some of the symbols you may
see on your vehicle. Air conditioning system
Air conditioning system lubricant
type
Anti-lock braking system
Avoid smoking, flames or sparks
Battery
Battery acid Brake fluid - non petroleum
based
Brake system
Brake system
Cabin air filter
Check fuel cap
Child safety door lock or unlock
Child seat lower anchor
Child seat tether anchor
Cruise control
Do not open when hot
Engine air filter
Engine coolant
Engine coolant temperature
Engine oil
Explosive gas
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Passenger airbag deactivated
Side airbag
Shield the eyes
Stability control
Hill descent control
Trail control
Windshield wiping system
Windshield wash and wipe
DATA RECORDING WARNING: Do not connect
wireless plug-in devices to the data link
connector. Unauthorized third parties
could gain access to vehicle data and
impair the performance of safety related
systems. Only allow repair facilities that
follow our service and repair instructions
to connect their equipment to the data
link connector.
We respect your privacy and are
committed to protecting it. The
information contained in this publication
was correct at the time of going to print
but as technology rapidly changes, we
recommend that you visit the regional Ford
website for the latest information. Your vehicle has electronic control units
that have data recording functionality and
the ability to permanently or temporarily
store data. This data could include
information on the condition and status of
your vehicle, vehicle maintenance
requirements, events and malfunctions.
The types of data that can be recorded are
described in this section. Some of the data
recorded is stored in event logs or error
logs.
Note:
Error logs are reset following a service
or repair.
Note: We may provide information in
response to requests from law enforcement,
other government authorities and third
parties acting with lawful authority or
through a legal process. Such information
could be used by them in legal proceedings.
Data recorded includes, for example:
• Operating states of system
components, for example fuel level,
tire pressure and battery charge level.
• Vehicle and component status, for
example wheel speed, deceleration,
lateral acceleration and seatbelt
status.
• Events or errors in essential systems,
for example headlamps and brakes.
• System responses to driving situations,
for example airbag deployment and
stability control.
• Environmental conditions, for example
temperature.
Some of this data, when used in
combination with other information, for
example an accident report, damage to a
vehicle or eyewitness statements, could
be associated with a specific person.
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GENERAL INFORMATION ON
RADIO FREQUENCIES
This device complies with Part 15 of the
FCC Rules and with Industry Canada
license-exempt RSS standard(s).
Operation is subject to the following two
conditions: (1) This device may not cause
harmful interference, and (2) This device
must accept any interference received,
including interference that may cause
undesired operation.
WARNING: Changes or
modifications not expressively approved
by the party responsible for compliance
could void the user's authority to operate
the equipment. The term "IC:" before the
radio certification number only signifies
that Industry Canada technical
specifications were met.
The typical operating range for your
transmitter is approximately
33 ft (10 m).
Vehicles with the remote start feature will
have a greater range.
One of the following could cause a
decrease in operating range:
• Weather conditions.
• Nearby radio towers.
• Structures around the vehicle.
• Other vehicles parked next to your
vehicle.
The radio frequency used by your remote
control can also be used by other radio
transmitters, for example amateur radios,
medical equipment, wireless headphones,
wireless remote controls, cell phones,
battery chargers and alarm systems. If the
frequencies are jammed, you will not be
able to use your remote control. You can
lock and unlock the doors with the key. Note:
Make sure to lock your vehicle before
leaving it unattended.
Note: If you are in range, the remote control
will operate if you press any button
unintentionally.
Note: The remote control contains sensitive
electrical components. Exposure to moisture
or impact may cause permanent damage.
Intelligent Access
(If Equipped)
The system uses a radio frequency signal
to communicate with your vehicle and
authorize your vehicle to unlock when one
of the following conditions are met:
• You activate the front exterior door
handle switch.
• You press the luggage compartment
button.
• You press a button on the transmitter.
If excessive radio frequency interference
is present in the area or if the transmitter
battery is low, you may need to
mechanically unlock your door. You can
use the mechanical key blade in your
intelligent access key to open the driver
door in this situation. See
Remote
Control (page 58).
REMOTE CONTROL
Integrated Keyhead Transmitter (If
Equipped)
Use the key blade to start your vehicle and
unlock or lock the driver door from outside
your vehicle. The integrated keyhead
transmitter functions as a programmed
ignition key that operates all the locks and
starts your vehicle, as well as a remote
control.
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Press the release button and pull the key
blade out.
Note:
Your vehicle keys came with a
security label that provides important key
cut information. Keep the label in a safe
place for future reference.
Replacing the Battery
Note: Refer to local regulations when
disposing of transmitter batteries.
Note: Do not wipe off any grease on the
battery terminals or on the back surface of
the circuit board.
Note: Replacing the battery does not erase
the programmed key from your vehicle. The
transmitter should operate normally. A message appears in the information
display when the remote control battery
is low. See General Information (page
112).
Integrated Keyhead Transmitter
The remote control uses one coin-type
three-volt lithium battery.
Press the button to release the key blade
before beginning the procedure. 1. Insert a suitable tool, for example a
screwdriver, in the position shown and
gently push the clip.
2. Press the clip down to release the battery cover. 3. Carefully remove the cover.
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Note:
Do not touch the battery contacts or
the printed circuit board with the
screwdriver.
4. Insert a suitable tool, for example a screwdriver, in the position shown to
release the battery. 5. Remove the battery.
6. Insert a new battery with the + facing
upward.
7. Reinstall the battery housing cover onto the transmitter.
Intelligent Access Key
The remote control uses one coin-type
three-volt lithium battery. 1. Press the release button and pull the
key blade out.
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2. Twist a thin coin under the tab hidden
behind the key blade head to remove
the battery cover. 3. Insert a suitable tool, for example a
screwdriver, in the position shown and
carefully remove the battery.
4. Insert a new battery with the + facing
upward.
5. Reinstall the battery housing cover onto the transmitter and install the key
blade.
Memory Feature
(If Equipped)
You can use the remote control to recall
memory positions.
Press the unlock button on a linked remote
control to recall memory positions. If you
enable the easy entry and exit feature, the
seat moves to the easy entry position. The
seat moves to the driver memory position
when you switch the ignition on.
Linking a Preset Position to your
Remote Control
See
Memory Function (page 158).
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