Sunday, 10:30am-7:30pm EST.
In the United States, call 1-800-392-3673.
In Canada, call 1-800-565-3673.
Times are subject to change due to
holidays.
SYNC Owner Account
Why do I need a SYNC owner account?
•
Essential for keeping up with the latest
software downloads available for
SYNC.
• Access to customer support for any
questions you may have.
Driving Restrictions
For your safety, certain features are
speed-dependent and restricted when your
vehicle is traveling over 3 mph (5 km/h).
Safety Information WARNING:
Driving while
distracted can result in loss of vehicle
control, crash and injury. We strongly
recommend that you use extreme
caution when using any device that may
take your focus off the road. Your
primary responsibility is the safe
operation of your vehicle. We
recommend against the use of any
hand-held device while driving and
encourage the use of voice-operated
systems when possible. Make sure you
are aware of all applicable local laws
that may affect the use of electronic
devices while driving. When using SYNC:
•
Do not operate playing devices if the
power cords or cables are broken, split
or damaged. Place cords and cables
out of the way, so they do not interfere
with the operation of pedals, seats,
compartments or safe driving abilities.
• Do not leave playing devices in your
vehicle during extreme conditions as it
could cause them damage. See your
device's manual for further information.
• Do not attempt to service or repair the
system. See an authorized dealer.
Privacy Information
When a cellular phone is connected to
SYNC, the system creates a profile within
your vehicle that is linked to that cellular
phone. This profile is created in order to
offer you more cellular features and to
operate more efficiently. Among other
things, this profile may contain data about
your cellular phone book, text messages
(read and unread), and call history,
including history of calls when your cellular
phone was not connected to the system.
In addition, if you connect a media device,
the system creates and retains an index of
supported media content. The system also
records a short development log of
approximately 10 minutes of all recent
system activity. The log profile and other
system data may be used to improve the
system and help diagnose any problems
that may occur.
The cellular profile, media device index,
and development log will remain in the
vehicle unless you delete them and are
generally accessible only in the vehicle
when the cellular phone or media player
is connected. If you no longer plan to use
the system or the vehicle, we recommend
you perform a Master Reset to erase all
stored information.
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(If Equipped)
911 Assist May Not Work If
•
Your cellular phone or 911 Assist
hardware sustains damage in a crash.
• The vehicle's battery or the SYNC
system has no power.
• The phone(s) thrown from your vehicle
are the ones paired and connected to
the system.
911 Assist Privacy Notice
When you switch on 911 Assist, it may
disclose to emergency services that your
vehicle has been in a crash involving the
deployment of an airbag or activation of
the fuel pump shut-off. Certain versions or
updates to 911 Assist may also be capable
of electronically or verbally disclosing to
911 operators your vehicle location or other
details about your vehicle or crash to assist
911 operators to provide the most
appropriate emergency services. If you do
not want to disclose this information, do
not switch the feature on.
Safety Information WARNING: Driving while
distracted can result in loss of vehicle
control, crash and injury. We strongly
recommend that you use extreme
caution when using any device that may
take your focus off the road. Your
primary responsibility is the safe
operation of your vehicle. We
recommend against the use of any
hand-held device while driving and
encourage the use of voice-operated
systems when possible. Make sure you
are aware of all applicable local laws
that may affect the use of electronic
devices while driving. •
Do not attempt to service or repair the
system. Have an authorized dealer
check your vehicle.
• Do not operate playing devices if the
power cords or cables are broken, split
or damaged. Place cords and cables
out of the way, so they do not interfere
with the operation of pedals, seats,
compartments or safe driving abilities.
• Do not leave playing devices in your
vehicle during extreme conditions as it
could cause them damage. See your
device's user guide for further
information.
• For your safety, some SYNC 3 functions
are speed-dependent. Their use is
limited to when your vehicle is traveling
at speeds under 3 mph (5 km/h). Make
sure that you review your device's
manual before using it with SYNC 3.
Speed-restricted Features
Some features of this system may be too
difficult to use while your vehicle is moving
so they are restricted from use unless your
vehicle is stationary.
• Screens crowded with information,
such as Point of Interest reviews and
ratings, SiriusXM Traffic and Travel Link
sports scores, movie times or ski
conditions.
• Any action that requires you to use a
keyboard is restricted, such as entering
a navigation destination or editing
information.
• All lists are limited so the user can view
fewer entries (such as phone contacts
or recent phone call entries).
See the following table for more specific
examples.
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(If Equipped)
A/C: Touch to switch the air conditioning
on or off. Use A/C with recirculated air to
improve cooling performance and
efficiency.
Note: In certain conditions, such as
maximum defrost, the air conditioning
compressor may continue to operate even
though you switch off the air conditioning.
Switching the Climate Control On
and Off Touch the button.
Switching the Climate Controlled
Seats On and Off Touch the button to cycle
through the various climate
controlled seat settings and off.
Switching Dual Zone Mode On and
Off Touch the button to switch on
temperature control for the
right-hand side of the vehicle.
Switching the Heated Exterior
Mirrors On and Off Touch the button.
Switching the Heated Windshield
On and Off Touch the button to clear the
windshield of thin ice and fog.
The heated windshield turns off
after a short period of time. Switching the Heated Rear
Window On and Off Touch the button to clear the
rear window of thin ice and fog.
Switching the Heated Seats On
and Off Touch the button to cycle
through the various heat settings
and off.
Switching the Heated Steering
Wheel On and Off Touch the button.
Switching Maximum Air
Conditioning On and Off Touch the button for maximum
cooling.
Recirculated air flows through the
instrument panel air vents, air conditioning
turns on and the blower motor adjusts to
the highest speed.
Switching Maximum Defrost On
and Off Touch the button for maximum
defrosting.
Air flows through the windshield air vents,
and the blower motor adjusts to the
highest speed.
You can also use this setting to defog and
clear the windshield of a thin covering of
ice.
Note: To prevent window fogging, you
cannot select recirculated air when
maximum defrost is on.
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(If Equipped) E265282 E265280 E266189 E184884
Note:
The heated rear window also turns
on when you select maximum defrost.
Switching Recirculated Air On and
Off Touch the button to switch
between outside air and
recirculated air.
The air currently in the passenger
compartment recirculates. This may
reduce the time needed to cool the interior,
when used with A/C, and reduce unwanted
odors from entering your vehicle.
Note: Recirculated air may turn off, or
prevent you from switching on, in all air flow
modes except MAX A/C to reduce the risk
of fogging. Recirculation may also turn on
and off in various air distribution control
combinations during hot weather to improve
cooling efficiency.
Switching the Ventilated Seats On
and Off Touch the button to cycle
through the various ventilated
seat settings and off.
Accessing Rear Climate Controls Touch the button to access
additional controls for the rear
climate system.
Rear Climate Control Lock
Indicator Touch the button.
When on, you can only operate
the rear passenger settings
through the front controls. Switching Rear Auto Mode On and
Off Touch the button to switch on
rear automatic operation, then
set the temperature.
Switching the Rear Climate
Controlled Seats On and Off Touch the button to cycle
through the various climate
controlled seat settings and off.
Switching the Rear Heated Seats
On and Off Touch the button to cycle
through the various heat settings
and off.
Switching the Rear Ventilated
Seats On and Off Touch the button to cycle
through the various ventilated
seat settings and off.
PHONE WARNING:
Driving while
distracted can result in loss of vehicle
control, crash and injury. We strongly
recommend that you use extreme
caution when using any device that may
take your focus off the road. Your
primary responsibility is the safe
operation of your vehicle. We
recommend against the use of any
hand-held device while driving and
encourage the use of voice-operated
systems when possible. Make sure you
are aware of all applicable local laws
that may affect the use of electronic
devices while driving.
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(If Equipped) E268558 E270447 E265289 E265282 E268558
ELECTROMAGNETIC
COMPATIBILITY
WARNING: Do not place objects
or mount equipment on or near the
airbag cover, on the side of the seatbacks
(of the front seats), or in front seat areas
that may come into contact with a
deploying airbag. Failure to follow these
instructions may increase the risk of
personal injury in the event of a crash. WARNING:
Do not fasten antenna
cables to original vehicle wiring, fuel
pipes and brake pipes. WARNING:
Keep antenna and
power cables at least 4 in (10 cm) from
any electronic modules and airbags.
Note: We test and certify your vehicle to
meet electromagnetic compatibility
legislation (UNECE Regulation 10 or other
applicable local requirements). It is your
responsibility to make sure that any
equipment an authorized dealer installs on
your vehicle complies with applicable local
legislation and other requirements.
Note: Any radio frequency transmitter
equipment in your vehicle (such as cellular
telephones and amateur radio transmitters)
must keep to the parameters in the
following table. We do not provide special
provisions or conditions for installations or
use.
Car 608
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Audio Unit - Vehicles With: AM/FM/
Touchscreen Display...............................446
Adjusting the Volume...................................... 446
Changing Radio Stations............................... 446
Selecting the Audio Modes............................ 447
Setting a Memory Preset................................ 447
Switching the Audio Unit On and Off.........447
Using Seek, Fast Forward and Reverse............................................................. 447
Audio Unit - Vehicles With: AM/ FM..................................................................444
Accessing the Auxiliary Media Sources............................................................ 444
Accessing the Menu......................................... 444
Adjusting the Volume...................................... 445
Changing Radio Stations................................ 445
Displaying the Clock......................................... 445
Selecting the Audio Modes........................... 445
Setting the Memory Presets......................... 445
Switching the Audio Unit On and Off........445
Using Seek, Fast Forward and Reverse............................................................. 445
Autolamps
........................................................92
Windshield Wiper Activated
Headlamps........................................................ 92
Automatic Climate Control......................146 Directing the Airflow.......................................... 146
Setting the Blower Motor Speed................... 147
Setting the Temperature.................................. 147
Switching Auto Mode On and Off.................147
Switching Dual Zone Mode On and Off........................................................................\
147
Switching Maximum Air Conditioning On and Off............................................................... 147
Switching Maximum Defrost On and Off....................................................................... 148
Switching Recirculated Air On and Off....................................................................... 148
Switching the Air Conditioning On and Off........................................................................\
147
Switching the Climate Control On and Off........................................................................\
147
Automatic High Beam Control..................93 Automatic High Beam Indicator..................... 94
Switching the System On and Off.................94
Automatic Transmission
..........................206
Brake-Shift Interlock........................................ 209If Your Vehicle Gets Stuck In Mud or
Snow.................................................................. 210
Understanding the Shift Positions of Your Automatic Transmission........................... 206
Understanding your SelectShift Automatic ™ transmission........................ 208
Automatic Transmission Fluid Check............................................................346
Checking Automatic Transmission Fluid.................................................................... 347
Autowipers.......................................................89
Auxiliary Power Points...............................168 400 Watt AC Power Point.............................. 168
DC Power Point................................................... 168
Locations............................................................... 169
Auxiliary Switches
........................................574
Upfitter Interface Module................................ 577
B
Battery See: Changing the 12V Battery..................... 354
Bed Extender
....................................................76
Grocery mode......................................................... 77
Tailgate mode........................................................ 76
Bed Ramps
.....................................................270
Installing the Ramp Holder............................ 272
Stowing the Bed Ramp.................................... 272
Using the Bed Ramp.......................................... 271
Blind Spot Information System..............253 Blind Spot Information System with Trailer
Tow..................................................................... 255
Switching the System Off and On...............257
System Errors....................................................... 257
Using the System............................................... 254
BLIS See: Blind Spot Information System..........253
Bonnet Lock See: Opening and Closing the Hood..........329
Booster Seats..................................................33 Types of Booster Seats...................................... 33
Brake Fluid Check........................................350
Brakes...............................................................223 General Information.......................................... 223
Breaking-In....................................................299
Bulb Specification Chart..........................442
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C
Cabin Air Filter.................................................151
Capacities and Specifications - 6.2L
................................................................426
Alternative Engine Oil for Extremely Cold
Climates........................................................... 430
Specifications...................................................... 427
Capacities and Specifications - 6.7L Diesel
..............................................................431
Engine Oil Specifications................................ 435
Specifications..................................................... 432
Capacities and Specifications - 6.8L
................................................................437
Alternative Engine Oil for Extremely Cold
Climates............................................................ 441
Specifications..................................................... 438
Capacities and Specifications.................419
Cargo Lamps
...................................................96
Car Wash See: Cleaning the Exterior.............................. 369
Catalytic Converter
......................................194
On-Board Diagnostics (OBD-II)................... 195
Readiness for Inspection and Maintenance (I/M) Testing................................................... 195
Center Console
..............................................170
Changing a Bulb..........................................358 Cargo Lamp and Central High Mounted
Brake Lamp Bulbs......................................... 361
Fog Lamp Bulbs................................................. 359
Front Park and Direction Indicator Lamp Bulbs................................................................. 358
Headlamp Bulbs................................................ 358
LED Bulb............................................................... 359
LED Lamps........................................................... 359
License Plate Lamp Bulb................................. 361
Rear Lamps, Brake Lamps, Rear Direction Indicator and Reversing Lamp
Bulbs................................................................. 360
Changing a Fuse...........................................327 Fuses....................................................................... 327
Changing a Road Wheel..........................406 Dissimilar Spare Wheel and Tire Assembly
Information.................................................... 406
Location of the Spare Tire and Tools.........407
Removing the Spare Tire (With Spare Tire Carrier Only)................................................... 407
Tire Change Procedure................................... 409Changing the 12V Battery.........................354
Battery Management System....................... 355
Changing the Crankcase Vent Filter Element.........................................................337
Changing the Engine Air Filter - 6.2L/ 6.8L.................................................................361
Changing the Engine Air Filter - 6.7L Diesel.............................................................362
Air Filter Restriction Gauge............................ 364
Changing the Engine-Mounted and Diesel Fuel Conditioner Module Fuel
Filters - 6.7L Diesel...................................364
Diesel Fuel Conditioner Module Filter................................................................... 365
Engine-mounted Fuel Filter........................... 367
Changing the Engine Oil and Oil Filter...............................................................336
Engine lubrication for severe service operation.......................................................... 337
Changing the Wiper Blades.....................356
Checking MyKey System Status...............67 MyKey Distance..................................................... 67
Number of Admin Keys...................................... 67
Number of MyKeys............................................... 67
Checking the Wiper Blades.....................356
Child Restraint and Seatbelt Maintenance.................................................45
Child Restraint Positioning.........................35
Child Safety......................................................20 General Information............................................ 20
Child Safety Locks..........................................37 Left-Hand Side...................................................... 37
Right-Hand Side................................................... 37
Cleaning Leather Seats..............................374 With King Ranch Edition.................................. 375
Without King Ranch Edition........................... 374
Cleaning Products
.......................................369
Materials............................................................... 369
Cleaning the Engine.....................................371
Cleaning the Exhaust - 6.7L Diesel.........371
Cleaning the Exterior
..................................369
Cleaning the Headlamps................................ 370
Exterior Chrome Parts...................................... 370
Exterior Plastic Parts........................................ 370
Stripes or Graphics............................................ 370
Underbody........................................................... 370
Under Hood.......................................................... 370
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Cleaning the Instrument Panel and
Instrument Cluster Lens.........................374
Cleaning the Interior....................................372
Cleaning the Wheels...................................376
Cleaning the Windows and Wiper Blades............................................................372
Clearing All MyKeys.......................................67
Climate............................................................525 Accessing Rear Climate Controls.................527
Accessing the Climate Control Menu.........525
Directing the Airflow......................................... 525
Rear Climate Control Lock Indicator...........527
Setting the Blower Motor Speed.................525
Setting the Temperature................................. 525
Switching Auto Mode On and Off...............525
Switching Dual Zone Mode On and Off...................................................................... 526
Switching Maximum Air Conditioning On and Off.............................................................. 526
Switching Maximum Defrost On and Off...................................................................... 526
Switching Rear Auto Mode On and Off....................................................................... 527
Switching Recirculated Air On and Off....................................................................... 527
Switching the Air Conditioning On and Off....................................................................... 525
Switching the Climate Controlled Seats On and Off.............................................................. 526
Switching the Climate Control On and Off...................................................................... 526
Switching the Heated Exterior Mirrors On and Off.............................................................. 526
Switching the Heated Rear Window On and Off...................................................................... 526
Switching the Heated Seats On and Off...................................................................... 526
Switching the Heated Steering Wheel On and Off.............................................................. 526
Switching the Heated Windshield On and Off...................................................................... 526
Switching the Rear Climate Controlled Seats On and Off........................................... 527
Switching the Rear Heated Seats On and Off....................................................................... 527
Switching the Rear Ventilated Seats On and Off.............................................................. 527Switching the Ventilated Seats On and
Off....................................................................... 527
Climate Control.............................................145
Climate Controlled Seats..........................162 Cooled Seats........................................................ 162
Heated Seats........................................................ 162
Coolant Check See: Engine Coolant Check - 6.2L/6.8L.....339
See: Engine Coolant Check - 6.7L
Diesel................................................................. 343
Crash Sensors and Airbag Indicator
.......56
Creating a MyKey...........................................66
Programming or Changing Configurable
Settings.............................................................. 66
Cross Traffic Alert
........................................258
False Alerts.......................................................... 260
Switching the System Off and On..............260
System Errors..................................................... 260
System Lights, Messages and Audible Alerts................................................................. 259
System Limitations........................................... 260
Using the System.............................................. 258
Cruise Control.................................................86 Principle of Operation....................................... 241
Cruise control See: Using Cruise Control................................ 241
Customer Assistance...................................311
D
Data Recording
................................................10
Comfort, Convenience and Entertainment
Data....................................................................... 12
Event Data................................................................. 11
Service Data............................................................. 11
Services That Third Parties Provide...............12
Services That We Provide.................................. 12
Vehicles With a Modem...................................... 12
Vehicles With an Emergency Call System.................................................................. 13
Vehicles With SYNC............................................. 13
Daytime Running Lamps.............................93 Type One - Conventional
(Non-Configurable)....................................... 93
Type Two - Configurable................................... 93
Diesel Particulate Filter
.............................200
Oxidation Catalytic Converter and Diesel
Particulate Filter System............................ 201
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