2019 FORD F-150 towing

ROADSIDE ASSISTANCE
Vehicles Sold in the United States:
Getting Roadside Assistance
To fully assist you should you have a
vehicle concern, Ford Motor Company
offers a complimentary roadside
assistance program. This program is
separate from the New Vehicle Limited
Warranty.
The service is available:
•
24 hours a day, seven days a week.
• For the coverage period supplied with
your vehicle.
Roadside Assistance covers:
• A flat tire change with a good spare
(except vehicles supplied with a tire
inflation kit).
• Battery jump start.
• Lock-out assistance (key replacement
cost is the customer's responsibility).
• Fuel delivery — independent service
contractors, if not prohibited by state,
local or municipal law, shall deliver up
to 2 gal (8 L) of gasoline or 5 gal (20 L)
of diesel fuel to a disabled vehicle.
Roadside Assistance limits fuel delivery
service to two no-charge occurrences
within a 12-month period.
• Winch out — available within 100 ft
(30 m) of a paved or county
maintained road, no recoveries. •
Towing — independent service
contractors, if not prohibited by state,
local or municipal law, shall tow Ford
eligible vehicles to an authorized dealer
within
35 mi (56 km) of the
disablement location or to the nearest
authorized dealer. If a member
requests a tow to an authorized dealer
that is more than
35 mi (56 km) from
the disablement location, the member
shall be responsible for any mileage
costs in excess of
35 mi (56 km).
• Roadside Assistance includes up to
$200 for a towed trailer if the disabled
eligible vehicle requires service at the
nearest authorized dealer. If the towing
vehicle is operational but the trailer is
not, then the trailer does not qualify for
any roadside services.
Vehicles Sold in the United States:
Using Roadside Assistance
Complete the roadside assistance
identification card and place it in your
wallet for quick reference. This card is in
the Owner's Manual kit.
United States vehicle customers who
require Roadside Assistance, call
1-800-241-3673.
If you need to arrange roadside assistance
for yourself, Ford Motor Company
reimburses a reasonable amount for
towing to the nearest dealership within
35 mi (56 km)
. To obtain reimbursement
information, United States vehicle
customers call 1-800-241-3673.
Customers need to submit their original
receipts.
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2. Remove the jumper cable on the
negative (-) terminal of the booster
vehicle battery.
3. Remove the jumper cable from the positive (+) terminal of the booster
vehicle battery.
4. Remove the jumper cable from the positive (+) terminal of the disabled
vehicle battery.
5. Allow the engine to idle for at least one
minute.
POST-CRASH ALERT SYSTEM
The system flashes the direction indicators
and sounds the horn (intermittently) in the
event of a serious impact that deploys an
airbag (front, side, side curtain or Safety
Canopy) or the seatbelt pretensioners.
The horn and indicators turn off when:
• You press the hazard control button.
• You press the panic button on the
remote entry transmitter (if equipped).
• Your vehicle runs out of power.
• Sounding of the horn is only enabled
in specific markets.
TRANSPORTING THE VEHICLE WARNING: Block the wheels to
help prevent the vehicle from moving. WARNING:
Unexpected and
possibly sudden vehicle movement may
occur if you do not take these
precautions. If you need to tow your vehicle, contact a
professional towing service or, if you are a
member of a roadside assistance program,
your roadside assistance service provider.
We recommend the use of a wheel lift and
dollies or flatbed equipment to tow your
vehicle. Do not tow with a slingbelt. We do
not approve a slingbelt towing procedure.
If you tow your vehicle incorrectly, or by
any other means, vehicle damage may
occur.
We produce a towing manual for all
authorized tow truck operators. Have your
tow truck operator refer to this manual for
proper hook-up and towing procedures for
your vehicle.
It is acceptable to have your two-wheel
drive vehicle towed with the front wheels
on the ground (without dollies) and the
rear wheels off the ground.
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We recommend towing a four-wheel drive
vehicle with all wheels off the ground, such
as using a wheel lift and dollies or flatbed
equipment. However, it is acceptable to
use a wheel lift to raise the rear of your
vehicle so long as, depending on vehicle
configuration, you perform the following
before towing:
•
If your vehicle has an electronic
shift-on-the-fly transfer case, make
sure you switch the four-wheel drive
control to the 2H position before
towing.
Note: Towing an electronic shift-on-the-fly
four-wheel drive vehicle with the front
wheels on the ground without disengaging
the front hubs may cause damage to the
automatic transmission.
Note: Towing a two-wheel drive vehicle or
an electronic shift-on-the-fly four-wheel
drive vehicle with the rear wheels on the
ground for more than
50 mi (80 km) or
faster than 35 mph (56 km/h) may cause
damage to the automatic transmission.
TOWING POINTS WARNING:
Using recovery hooks
is dangerous and should only be done by
a person familiar with proper vehicle
recovery safety practices. Improper use
of recovery hooks may cause hook failure
or separation from the vehicle and could
result in serious injury or death. WARNING: Always slowly remove
the slack from the recovery strap prior
to pulling. Failure to do so can introduce
significantly higher loads which can
cause the recovery hooks to break off, or
the recovery strap to fail which can cause
serious injury or death. WARNING:
Never link two straps
together with a clevis pin. These heavy
metal objects could become projectiles
if the strap breaks and can cause serious
injury or death.
Your vehicle comes equipped with
frame-mounted front recovery hooks.
These hooks should never have a load
applied to them greater than the gross
vehicle weight rating of your vehicle.
Before using recovery hooks:
• Make sure all attaching points are
secure and capable of withstanding
the applied load.
• Never use chains, cables or tow straps
with metal hook ends.
• Only use recovery straps that have a
minimum breaking strength two to
three times the gross vehicle weight of
the stuck vehicle.
• Make sure the recovery strap is in good
condition and free of visible cuts, tears
or damage.
• Use a damper device such as a tarp,
heavy blanket or piece of carpet
draped over the recovery strap to help
absorb the energy in the event the
strap breaks.
• Make sure the stuck vehicle is not
loaded heavier than its gross vehicle
weight rating specified on the
certification label.
• Always align the tow vehicle and stuck
vehicle in a straight line (within 10
degrees).
• Keep bystanders to the
sides of the
vehicle, at a distance of at least twice
the length of the recovery strap. This
helps avoid injury from the hazard of a
recovery hook or strap breaking, or a
vehicle lurching into their path.
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Recycled Coolant
We do not recommend the use of recycled
coolant as an approved recycling process
is not yet available.
Note:
Dispose of used coolant in the
appropriate manner.
Follow your community's regulations and
standards for recycling and disposing of
automotive fluids.
Severe Climates
If you drive in extremely cold climates:
• It may be necessary to increase the
coolant concentration above 50%.
• A coolant concentration of 60%
provides improved freeze point
protection. Coolant concentrations
above 60% decrease the overheat
protection characteristics of the
coolant and may cause engine
damage.
If you drive in extremely hot climates:
• You can decrease the coolant
concentration to 40%.
• Coolant concentrations below 40%
decrease the freeze and corrosion
protection characteristics of the
coolant and may cause engine
damage.
Vehicles driven year-round in non-extreme
climates should use prediluted coolant for
optimum cooling system and engine
protection.
Coolant Change
At specific mileage intervals, as listed in
the scheduled maintenance information,
the coolant should be changed. Add
prediluted coolant approved to the correct
specification. See Capacities and
Specifications (page 419). Engine-driven Cooling Fan
Your vehicle may have an engine driven
cooling fan drive also called a fan clutch.
This fan drive changes the fan speed to
match the vehicle
’s changing cooling air
flow requirements. Fan speed, fan noise
level and fuel consumption all will increase
based on the driving conditions that
include trailer towing, hill climbing, heavy
loads, high speed and high ambient
temperature, individually or in combination.
The fan drive provides the minimum fan
speed resulting in minimum fan noise and
fuel consumption required to meet the
ever-changing vehicle cooling air flow
requirements. You can hear the amount of
fan noise increasing and decreasing as the
engine power requirements and vehicle
driving conditions change as you drive. This
is normal to the operation of your vehicle.
You may also hear high levels of fan noise
when the engine first starts, and normally
decreases after driving for a short time.
Fail-Safe Cooling
Fail-safe cooling allows you to temporarily
drive your vehicle before any incremental
component damage occurs. The fail-safe
distance depends on ambient
temperature, vehicle load and terrain.
How Fail-Safe Cooling Works If the engine begins to overheat,
the coolant temperature gauge
moves toward the red zone:
A warning lamp illuminates and
a message may appear in the
information display.
If the engine reaches a preset
over-temperature condition, the engine
automatically switches to alternating
cylinder operation. Each disabled cylinder
acts as an air pump and cools the engine.
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When driving with the full-size dissimilar
spare wheel and tire assembly, it is
recommended that you do not:
•
Exceed 50 mph (80 km/h) in 4WD.
• Engage 4WD unless the vehicle is
stationary.
• Use 4WD on dry pavement.
The usage of a full-size dissimilar spare
wheel and tire assembly can lead to
impairment of the following:
• Handling, stability and braking
performance.
• Comfort and noise.
• Ground clearance and parking at curbs.
• Winter weather driving capability.
• Wet weather driving capability.
• Four-wheel drive capability.
When driving with the full-size dissimilar
spare wheel and tire assembly additional
caution should be given to:
• Towing a trailer.
• Driving vehicles equipped with a
camper body.
• Driving vehicles with a load on the
cargo rack.
Drive cautiously when using a full-size
dissimilar spare wheel and tire assembly
and seek service as soon as possible.
Tire Change Procedure WARNING:
When one of the front
wheels is off the ground, the
transmission alone will not prevent the
vehicle from moving or slipping off the
jack, even if the transmission is in park
(P). WARNING:
To help prevent your
vehicle from moving when changing a
wheel, shift the transmission into park
(P), set the parking brake and use an
appropriate block or wheel chock to
secure the wheel diagonally opposite to
the wheel being changed. For example,
when changing the front left wheel,
place an appropriate block or wheel
chock on the right rear wheel. WARNING:
Do not work on your
vehicle when the jack is the only support.
If the vehicle slips off the jack, you or
someone else could be seriously injured. WARNING:
Do not attempt to
change a tire on the side of the vehicle
close to moving traffic. Pull far enough
off the road to avoid the danger of being
hit when operating the jack or changing
the wheel. WARNING:
Always use the jack
provided as original equipment with your
vehicle. If using a jack other than the one
provided, make sure the jack capacity is
adequate for the vehicle weight,
including any vehicle cargo or
modifications. If you are unsure if the jack
capacity is adequate, contact the
authorized dealer. WARNING:
No person should
place any portion of their body under a
vehicle that is supported by a jack. WARNING: The jack supplied with
this vehicle is only intended for changing
wheels. Do not use the vehicle jack other
than when you are changing a wheel in
an emergency.
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5. Remove the vehicle jack and fully
tighten the lug nuts in the order shown.
See Technical Specifications (page
417).
6. Stow the flat tire. See the Stowing the Flat or Spare Tire.
7. Stow the vehicle jack and lug wrench. Make sure the jack is securely fastened
before you drive. See Stowing the
Vehicle Jack and Tool Bag.
8. Unblock the wheels. Stowing the Flat or Spare Tire
Note:
Failure to follow the spare tire
stowage instructions may result in failure of
the cable or loss of the spare tire.
1. Lay the tire on the ground with the valve stem facing up.
2. Slide the wheel partially under the vehicle and install the retainer through
the wheel center. Pull on the cable to
align the components at the end of the
cable.
3. Turn the jack handle clockwise until the tire is raised to its stowed position
underneath the vehicle. The effort to
turn the jack handle increases
significantly and the spare tire carrier
ratchets or slips when the tire is raised
to the maximum tightness. Tighten to the best of your ability, to the point
where the ratchet or slip occurs, if
possible. The spare tire carrier does not
allow you to overtighten. If the spare
tire carrier ratchets or slips with little
effort, contact your authorized dealer.
4. Check that the tire lies flat against the frame and is properly tightened. Try to
push or pull, then turn the tire to be
sure it does not move. Loosen and
retighten, if necessary. Failure to
properly stow the spare tire may result
in failure of the winch cable and loss
of the tire.
5. Repeat this tightness check procedure
when servicing the spare tire pressure,
every six months, as per your scheduled
maintenance information, or at any
time that the spare tire is disturbed
through service of other components.
6. If removed, install the spare tire lock into the bumper drive tube with the
spare tire lock key and jack handle.
Stowing the Vehicle Jack and Tool
Bag 1. Adjust the jack up or down by rotating
the lead screw located on the end of
the jack. The stowage markings should
line up with the bottom channel.
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PROTECT YOURSELF FROM THE RISING
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PROTECT EXTENDED SERVICE PLAN.
Ford Protect Extended Service
Plans (U.S. Only)
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Protect extended service plans!
Ford Protect Can Quickly Pay for Itself
One trip to the Service Center could easily
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Up to 1,000+ Covered Vehicle
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There are four mechanical Ford Protect
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•
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Rental Car Reimbursement
1st day Rental Benefit
If you bring your car into your dealer for
service, we ’ll give you a loaner to use for
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Extended Rental Benefits
If your vehicle is kept overnight for covered
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Field Service Actions.
Roadside Assistance
Exclusive 24/7 roadside assistance,
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• Towing, flat-tire change and battery
jump starts.
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If you sell your vehicle before your Ford
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Less Cost to Properly Maintain Your
Vehicle
Ford Protect extended service plan also
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’s maintenance.
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Ford Protect Extended Service Plan
P.O. Box 321067
Detroit, MI 48232 Ford Protect Extended Service
Plan (CANADA ONLY)
You can get more protection for your
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extended service plan. Ford Protect
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of Canada, Limited. Depending on the plan
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•
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