2019 FORD F-150 service

Calculating the Maximum
Loaded Trailer Weight for Your
Vehicle
1. Start with the gross combined
weight rating for your vehicle
model and axle ratio. See the
previous charts.
2. Subtract all of the following
that apply to your vehicle:
• Vehicle curb weight.
• Hitch hardware weight, for
example a draw bar, ball, locks
or weight distributing hardware.
• Driver weight.
• Passenger(s) weight.
• Payload, cargo and luggage
weight.
• Aftermarket equipment weight.
This equals the maximum loaded
trailer weight for this combination.
Note: The trailer tongue load is
considered part of the payload for
your vehicle. Reduce the total
payload by the final trailer tongue
weight.
Note: Consult an authorized dealer
to determine the maximum trailer
weight allowed for your vehicle if
you are not sure.
ESSENTIAL TOWING CHECKS
Follow these guidelines for safe towing:
• Do not tow a trailer until you drive your
vehicle at least 1,000 mi (1,600 km).
• Consult your local motor vehicle laws
for towing a trailer. •
See the instructions included with
towing accessories for the proper
installation and adjustment
specifications.
• Service your vehicle more frequently if
you tow a trailer. See your scheduled
maintenance information.
See
Scheduled Maintenance (page 562).
• If you use a rental trailer, follow the
instructions the rental agency gives
you.
See
Load limits in the Load Carrying
chapter for load specification terms found
on the tire label and Safety Compliance
label and instructions on calculating your
vehicle's load. See Load Limit (page 277).
Remember to account for the trailer
tongue weight as part of your vehicle load
when calculating the total vehicle weight.
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1.
With your vehicle still properly secured
to the tow vehicle, put the ignition in
the on position, but do not start the
engine. If your vehicle has an ignition
key, turn the key to on. If your vehicle
has intelligent access, press the engine
START/STOP button once without
pressing the brake pedal.
2. Press and hold the brake pedal.
3. Place the transmission back into park (P).
4. Release the brake pedal.
Note: If completed successfully, the
instrument cluster displays
4X2, and
Neutral Tow Disabled.
Note: If the indicator light and message do
not display, you must perform the procedure
again from the beginning.
Note: You may hear an audible noise as the
transfer case shifts out of its neutral
position, this is normal.
Note: If
Shift Delayed Pull Forward
displays in the instrument cluster, transfer
case gear tooth blockage is present. See the
instructions following this section.
5. Apply the parking brake, then disconnect your vehicle from the tow
vehicle.
6. Release the parking brake, start the engine, and shift the transmission into
drive (D) to make sure the transfer
case is out of the neutral tow position.
7. If the transfer case does not successfully shift out of neutral (N),
set the parking brake until you can have
your vehicle serviced.
Resolving the
Shift Delayed Pull Forward
Message
If the instrument cluster displays
Shift
Delayed Pull Forward, perform the
following:
1. Press and hold the brake pedal. 2. Put the transmission into neutral (N),
then start the engine.
3. With the engine running, shift the transmission into drive (D) and let the
vehicle roll forward, up to
3 ft (1 m).
You may hear an audible noise as the
transfer case shifts out of its neutral
position. This is normal.
4. Make sure the instrument cluster displays
Neutral Tow Disabled.
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•
Transmissions give their best fuel
economy when operated in the top
cruise gear and with steady pressure
on the gas pedal.
• Four-wheel-drive operation (if
equipped) is less fuel efficient than
two-wheel-drive operation.
• Close the windows for high-speed
driving.
OFF-ROAD DRIVING
In addition to providing an excellent
on-road driving experience, your vehicle
excels at all types of off-road driving. The
truck has been designed and equipped to
allow you to explore those places where
the road doesn ’t take you whether it’ s a
forest trail or the open desert. Before going
off-roading, consult with your local
governmental agencies to determine
designated off-road trails and recreation
areas. Also, be sure to understand any
off-road vehicle registration requirements
for the area in which you plan on driving.
Tread Lightly is an educational program
designed to increase public awareness of
land-use regulations and responsibilities
in our nation ’s wilderness areas. Ford joins
the U.S. Forest Service and Bureau of Land
Management in encouraging you to help
preserve our national forest and other
public and private lands by treading lightly.
Before taking your vehicle off-roading, a
basic vehicle inspection should be done to
make sure that the vehicle is in top working
condition. It is always recommended that at least
two vehicles are used while off-roading.
The buddy system helps make sure that
help is close at hand should a vehicle
become stuck or damaged. It is also wise
to take supplies such as a first aid kit,
supply of water, tow strap, cell or satellite
phone with you any time an off-road
excursion is planned.
Basic Off-road Driving Techniques
•
Grip the steering wheel with thumbs
on the outside of the rim. This will
reduce the risk of injury due to abrupt
steering wheel motions that occur
when negotiating rough terrain. Do not
grip the steering wheel with thumbs
inside the rim.
• Throttle, brake and steering inputs
should be made in a smooth and
controlled manner. Sudden inputs to
the controls can cause loss of traction
or upset the vehicle, especially while
on sloped terrain or while crossing
obstacles such as rocks or logs.
• Look ahead on your route noting
upcoming obstacles, surface texture
or color changes or any other factors
which may indicate a change in
available traction, and adjust the
vehicle speed and route accordingly.
During pre-run, mark obstacles with
GPS markers to make sure appropriate
speeds are used to avoid potential
vehicle damage.
• When driving off-road, if the front or
rear suspension is bottoming out
and/or excessive contact with the
skid-plates is encountered, reduce
vehicle speed to avoid potential
damage to the vehicle.
• When running with other vehicles, it is
recommended that communication is
used, and the lead vehicle notify other
vehicles of obstacles that could cause
potential vehicle damage.
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Note:
The electrical system is designed to
support the addition of a residential
snowplow (up to 60 Amps continuous) and
snowplow lights (up to 20 Amps
continuous) using snowplow mode. The
system is not designed to support snowplow
usage with additional electrical aftermarket
accessories.
Operating the Vehicle with the
Snowplow Attached
Note: Drive the vehicle at least 500 mi
(800 km) before using your vehicle for snow
removal.
We recommend vehicle speed does not
exceed
45 mph (72 km/h) when
snowplowing.
The attached snowplow blade restricts
airflow to the radiator, and may cause the
engine to run at a higher temperature.
Attention to engine temperature is
especially important when outside
temperatures are above freezing. Angle
the blade to maximize airflow to the
radiator and monitor engine temperature
to determine whether a left or right angle
provides the best performance.
Follow the severe duty schedule in your
Scheduled Maintenance information for
engine oil and transmission fluid change
intervals.
Snowplowing with your Airbag
Equipped Vehicle WARNING:
Do not attempt to
service, repair, or modify the airbag
supplemental restraint systems or its
fuses on a vehicle containing air bags as
you could be seriously injured or killed.
Contact your authorized dealer as soon
as possible. WARNING:
All occupants of your
vehicle, including the driver, should
always properly wear their seatbelts,
even when an airbag supplemental
restraint system is provided. Failure to
properly wear your seatbelt could
seriously increase the risk of injury or
death. WARNING:
Modifying or adding
equipment to the front end of your
vehicle (including hood, bumper system,
frame, front end body structure, tow
hooks and hood pins) may affect the
performance of the airbag system,
increasing the risk of injury. Do not
modify or add equipment to the front
end of your vehicle.
Note: Please refer to the Body Builders
Layout Book for instructions about the
appropriate installation of additional
equipment.
Your vehicle is equipped with a driver and
passenger airbag supplemental restraint
system. The supplemental restraint system
activates in certain frontal and offset
frontal collisions when the vehicle sustains
sufficient longitudinal deceleration.
Careless or high speed driving while
snowplowing, which results in significant
vehicle decelerations, can deploy the
airbag. Such driving also increases the risk
of accidents.
Never remove or defeat the tripping
mechanisms designed into the snow
removal equipment by its manufacturer.
Doing so may cause damage to the vehicle
and the snow removal equipment as well
as possible airbag deployment.
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ROADSIDE ASSISTANCE
Vehicles Sold in the United States:
Getting Roadside Assistance
To fully assist you should you have a
vehicle concern, Ford Motor Company
offers a complimentary roadside
assistance program. This program is
separate from the New Vehicle Limited
Warranty.
The service is available:
•
24 hours a day, seven days a week.
• For the coverage period supplied with
your vehicle.
Roadside Assistance covers:
• A flat tire change with a good spare
(except vehicles supplied with a tire
inflation kit).
• Battery jump start.
• Lock-out assistance (key replacement
cost is the customer's responsibility).
• Fuel delivery — independent service
contractors, if not prohibited by state,
local or municipal law, shall deliver up
to 2 gal (8 L) of gasoline or 5 gal (20 L)
of diesel fuel to a disabled vehicle.
Roadside Assistance limits fuel delivery
service to two no-charge occurrences
within a 12-month period.
• Winch out — available within 100 ft
(30 m) of a paved or county
maintained road, no recoveries. •
Towing — independent service
contractors, if not prohibited by state,
local or municipal law, shall tow Ford
eligible vehicles to an authorized dealer
within
35 mi (56 km) of the
disablement location or to the nearest
authorized dealer. If a member
requests a tow to an authorized dealer
that is more than
35 mi (56 km) from
the disablement location, the member
shall be responsible for any mileage
costs in excess of
35 mi (56 km).
• Roadside Assistance includes up to
$200 for a towed trailer if the disabled
eligible vehicle requires service at the
nearest authorized dealer. If the towing
vehicle is operational but the trailer is
not, then the trailer does not qualify for
any roadside services.
Vehicles Sold in the United States:
Using Roadside Assistance
Complete the roadside assistance
identification card and place it in your
wallet for quick reference. This card is in
the Owner's Manual kit.
United States vehicle customers who
require Roadside Assistance, call
1-800-241-3673.
If you need to arrange roadside assistance
for yourself, Ford Motor Company
reimburses a reasonable amount for
towing to the nearest dealership within
35 mi (56 km)
. To obtain reimbursement
information, United States vehicle
customers call 1-800-241-3673.
Customers need to submit their original
receipts.
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Vehicles Sold in Canada: Getting
Roadside Assistance
To fully assist you should you have a
vehicle concern, Ford Motor Company of
Canada, Limited offers a complimentary
roadside assistance program. This program
is eligible within Canada or the continental
United States.
The service is available 24 hours a day,
seven days a week.
This program is separate from the New
Vehicle Limited Warranty, but the coverage
is concurrent with the powertrain coverage
period of your vehicle. Canadian roadside
coverage and benefits may differ from the
U.S. coverage.
If you require more information, please call
us in Canada at 1-800-665-2006, or visit
our website at www.ford.ca.
HAZARD FLASHERS
Note:
The hazard flashers operate when
the ignition is in any position, or if the key is
not in the ignition. If used when the vehicle
is not running, the battery loses charge. As
a result, there may be insufficient power to
restart your vehicle. The flasher control is on the
instrument panel. Use your
hazard flashers when your
vehicle is creating a safety hazard for other
motorists.
• Press the flasher control and all front
and rear direction indicators flash.
• Press the button again to switch them
off. FUEL SHUTOFF WARNING: If your vehicle has
been involved in a crash, have the fuel
system checked. Failure to follow this
instruction could result in fire, personal
injury or death.
Note: When you try to restart your vehicle
after a fuel shutoff, the vehicle makes sure
that various systems are safe to restart.
Once the vehicle determines the systems
are safe, then the vehicle allows you to
restart.
Note: In the event that your vehicle does
not restart after your third attempt, contact
a qualified technician.
The fuel pump shutoff stops the flow of
fuel to the engine in the event of a
moderate to severe crash. Not every
impact causes a shutoff.
Should your vehicle shut off after a crash,
you may restart your vehicle.
If your vehicle has a key system:
1. Switch off the ignition.
2. Switch to start position.
3. Switch off the ignition.
4. Switch on the ignition to re-enable the
fuel pump.
5. If the vehicle does not start, repeat steps 1 through 4.
If your vehicle has a push button start
system:
1. Press
START/STOP to switch off your
vehicle.
2. Press the brake pedal and START/STOP
to switch on your
vehicle.
3. Remove your foot from the brake pedal
and press
START/STOP to switch off
your vehicle.
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2. Remove the jumper cable on the
negative (-) terminal of the booster
vehicle battery.
3. Remove the jumper cable from the positive (+) terminal of the booster
vehicle battery.
4. Remove the jumper cable from the positive (+) terminal of the disabled
vehicle battery.
5. Allow the engine to idle for at least one
minute.
POST-CRASH ALERT SYSTEM
The system flashes the direction indicators
and sounds the horn (intermittently) in the
event of a serious impact that deploys an
airbag (front, side, side curtain or Safety
Canopy) or the seatbelt pretensioners.
The horn and indicators turn off when:
• You press the hazard control button.
• You press the panic button on the
remote entry transmitter (if equipped).
• Your vehicle runs out of power.
• Sounding of the horn is only enabled
in specific markets.
TRANSPORTING THE VEHICLE WARNING: Block the wheels to
help prevent the vehicle from moving. WARNING:
Unexpected and
possibly sudden vehicle movement may
occur if you do not take these
precautions. If you need to tow your vehicle, contact a
professional towing service or, if you are a
member of a roadside assistance program,
your roadside assistance service provider.
We recommend the use of a wheel lift and
dollies or flatbed equipment to tow your
vehicle. Do not tow with a slingbelt. We do
not approve a slingbelt towing procedure.
If you tow your vehicle incorrectly, or by
any other means, vehicle damage may
occur.
We produce a towing manual for all
authorized tow truck operators. Have your
tow truck operator refer to this manual for
proper hook-up and towing procedures for
your vehicle.
It is acceptable to have your two-wheel
drive vehicle towed with the front wheels
on the ground (without dollies) and the
rear wheels off the ground.
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GETTING THE SERVICES YOU
NEED
Warranty repairs to your vehicle must be
performed by an authorized dealer. While
any authorized dealer handling your vehicle
line will provide warranty service, we
recommend you return to your selling
authorized dealer who wants to ensure
your continued satisfaction.
Please note that certain warranty repairs
require special training and equipment, so
not all authorized dealers are authorized
to perform all warranty repairs. This means
that, depending on the warranty repair
needed, you may have to take your vehicle
to another authorized dealer.
A reasonable time must be allowed to
perform a repair after taking your vehicle
to the authorized dealer. Repairs will be
made using Ford or Motorcraft® parts, or
remanufactured or other parts that are
authorized by Ford.
Away From Home
If you are away from home when your
vehicle needs service, contact the Ford
Customer Relationship Center or use the
online resources listed below to find the
nearest authorized dealer.
In the United States:
Mailing address
Ford Motor Company
Customer Relationship Center
P.O. Box 6248
Dearborn, MI 48126
Telephone
1-800-392-3673 (FORD)
(TDD for the hearing impaired:
1-800-232-5952)
Additional information and resources are
available online:
Website
www.owner.ford.com
These are some of the items that can be
found online:
• U.S. dealer locator by Dealer Name,
City/State or Zip Code.
• Owner Manuals.
• Maintenance Schedules.
• Recalls.
• Ford Extended Service Plans.
• Ford Genuine Accessories.
• Service specials and promotions.
In Canada:
Mailing address
Customer Relationship Centre
Ford Motor Company of Canada, Limited
P.O. Box 2000
Oakville, Ontario L6K 0C8
Telephone
1-800-565-3673 (FORD) Website
www.ford.ca
Twitter
@FordServiceCA (English Canada)
@FordServiceQC (Quebec)
Additional Assistance
If you have questions or concerns, or are
unsatisfied with the service you are
receiving, follow these steps:
1. Contact your Sales Representative or Service Advisor at your selling or
servicing authorized dealer.
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