•
If you select Normal, Eco, Snow/Wet
or Grass/Gravel/Snow modes. (if
equipped).
• You are not in 4H or 4L.
• You have not selected Manual shift
mode.
• Trail control is not active.
• You have not selected Tow haul, Sport,
Sand, Mud/Rut or Baja modes. (if
equipped).
Note: Note when in Sport mode it can be
enabled by pressing the Auto-Start-Stop
button. The green Auto-Start-Stop
indicator light on the instrument
cluster will illuminate to indicate
when the automatic engine stop occurs. If the instrument cluster is
equipped with a grey
Auto-Start-Stop indicator light,
it illuminates when automatic engine stop
is not available due to one of the above
noted conditions not being met.
Automatic Engine Restart
Any of the following conditions will result
in an automatic restart of the engine:
• You have removed your foot from the
brake pedal.
• You press the accelerator pedal.
• You press the accelerator and the
brake pedal at the same time.
• The driver safety belt becomes
unfastened or the driver door is ajar.
• Your vehicle is moving.
• The interior compartment does not
meet customer comfort when air
conditioning or heat is on.
• Fogging of the windows could occur
and the air conditioning is on.
• The battery is not within optimal
operating conditions. •
You have exceeded the maximum
engine off time.
• When you press the Auto-Start-Stop
button with the engine automatically
stopped.
• The front defroster is turned to the Max
setting.
Any of the following conditions may result
in an automatic restart of the engine:
• You have increased the blower fan
speed or changed the climate control
temperature.
• You have an electrical accessory
turned on or plugged in.
Note: You may notice that the climate seat
fan fluctuates during an automatic restart.
Disabling Auto-Start-Stop Press the Auto-Start-Stop button located
on the center console to switch the system
off. The button will illuminate. Deactivating
using the button lasts only 1 key cycle.
Press the button again to restore
Auto-Start-Stop function.
Note:
If the Shift to P, Restart Engine
message appears and the amber
Auto-Start-Stop indicator light is flashing,
automatic restart is not available. You must
restart the vehicle manually. See
Information Displays (page 116).
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AUTOMATIC TRANSMISSION
WARNING: Always fully apply the
parking brake and make sure you shift
into park (P). Failure to follow this
instruction could result in personal injury
or death. WARNING:
Do not use tow/haul
when the road surface is slippery. Failure
to follow this instruction could result in
the loss of control of your vehicle. WARNING:
When your vehicle is
stationary, keep the brake pedal fully
pressed when shifting gears. Failure to
follow this instruction could result in
personal injury, death or property
damage.
Note: Under certain conditions, you will not
be able to shift out of park (P) unless the
intelligent access key is inside the vehicle.
Understanding the Shift Positions
of your Automatic Transmission
Putting your vehicle in or out of gear:
1. Fully press down on the brake pedal.
2. Move the gearshift lever into the desired gear.
3. When you are finished driving, come to
a complete stop.
4. Move the gearshift lever and securely latch it in park (P).
The instrument cluster displays the current
gear.
Park (P)
This position locks the transmission and
prevents the wheels from turning. Reverse (R)
With the gearshift lever in reverse (R), your
vehicle moves backward. Always come to
a complete stop before shifting into and
out of reverse (R).
Neutral (N)
With the gearshift lever in neutral (N), you
can start your vehicle, which is free to roll.
Hold the brake pedal down when in this
position.
Drive (D)
Drive (D) is the normal driving position for
the best fuel economy, and allows
automatic upshifts and downshifts through
all available gears.
Manual (M) with Floor-shifter
With the gearshift lever in manual (M), the
driver can change gears up or down as
desired. By moving the gearshift lever from
drive position drive (D) to manual (M) you
now have control of selecting the gear you
desire using buttons on the shift lever. See
Understanding your SelectShift
Automatic
™ transmission
later in this
section.
To return to normal drive (D) position,
move the gearshift lever back to drive (D).
The transmission operates in all available
gears.
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Four-wheel Drive Vehicles
You can only tow a four-wheel drive
vehicle with all wheels on the ground by
placing the transfer case in its neutral
position and engaging the
four-wheel-down towing feature. Perform
the steps outlined in the following section
after positioning your vehicle behind the
tow vehicle and properly securing them
together.
Note:
Make sure you properly secure your
vehicle to the tow vehicle.
Note: For F-150 Raptor, please refer to your
Raptor supplement guide.
Four-wheel-down Towing
1. Put the ignition in the on position, but do not start the engine. If your vehicle
has an ignition key, turn the key to on.
If your vehicle has intelligent access,
press the engine START/STOP button
once without pressing the brake pedal.
2. Press and hold the brake pedal.
3. Rotate the four-wheel drive switch to 2H.
4. Shift the transmission to neutral (N).
5. Rotate the four-wheel drive switch from
2H to 4L and back to 2H five
times within seven seconds. If
completed successfully, the
information display shows
NEUTRAL
TOWLEAVE IN N or Neutral Tow
Enabled Leave Transmission in
Neutral
. This indicates that your
vehicle is safe to tow with all wheels
on the ground.
Note: If you do not see the message in the
display, you must perform the procedure
again from the beginning.
Note: You may hear an audible noise as the
transfer case shifts into its neutral position.
This is normal. 6. Leave the transmission in neutral (N)
and turn the ignition as far as it can go
toward the off position. It does not turn
fully off when the transmission is in
neutral (N). If your vehicle has an
ignition key, you must leave the key in
the ignition while towing. To lock and
unlock your vehicle, use the keyless
entry keypad or an extra set of keys. If
your vehicle has intelligent access,
press the engine START/STOP button
once without pressing the brake pedal.
You do not need to leave your keys in
the vehicle. You can lock and unlock
your vehicle as you normally do.
7. Release the brake pedal. WARNING:
Do not disconnect the
battery during recreational towing. It
prevents the transfer case from shifting
properly and may cause the vehicle to
roll, even if the transmission is in park
(P). WARNING:
Shifting the transfer
case to its neutral position for
recreational towing may cause the
vehicle to roll, even if the transmission is
in park (P). It may injure the driver and
others. Make sure you press the foot
brake and the vehicle is in a secure, safe
position when you shift to neutral (N).
Note: Failing to put the transfer case in its
neutral position while towing the vehicle
can damage vehicle components.
Note: You can check four-wheel-down
towing status at any time by opening the
driver's door or turning the ignition to the
accessory or on position. A message
displays in the information display
confirming your vehicle is in neutral tow.
To exit four-wheel-down towing and return
the transfer case to its
2H position:
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1.
With your vehicle still properly secured
to the tow vehicle, put the ignition in
the on position, but do not start the
engine. If your vehicle has an ignition
key, turn the key to on. If your vehicle
has intelligent access, press the engine
START/STOP button once without
pressing the brake pedal.
2. Press and hold the brake pedal.
3. Place the transmission back into park (P).
4. Release the brake pedal.
Note: If completed successfully, the
instrument cluster displays
4X2, and
Neutral Tow Disabled.
Note: If the indicator light and message do
not display, you must perform the procedure
again from the beginning.
Note: You may hear an audible noise as the
transfer case shifts out of its neutral
position, this is normal.
Note: If
Shift Delayed Pull Forward
displays in the instrument cluster, transfer
case gear tooth blockage is present. See the
instructions following this section.
5. Apply the parking brake, then disconnect your vehicle from the tow
vehicle.
6. Release the parking brake, start the engine, and shift the transmission into
drive (D) to make sure the transfer
case is out of the neutral tow position.
7. If the transfer case does not successfully shift out of neutral (N),
set the parking brake until you can have
your vehicle serviced.
Resolving the
Shift Delayed Pull Forward
Message
If the instrument cluster displays
Shift
Delayed Pull Forward, perform the
following:
1. Press and hold the brake pedal. 2. Put the transmission into neutral (N),
then start the engine.
3. With the engine running, shift the transmission into drive (D) and let the
vehicle roll forward, up to
3 ft (1 m).
You may hear an audible noise as the
transfer case shifts out of its neutral
position. This is normal.
4. Make sure the instrument cluster displays
Neutral Tow Disabled.
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Vehicles Sold in Canada: Getting
Roadside Assistance
To fully assist you should you have a
vehicle concern, Ford Motor Company of
Canada, Limited offers a complimentary
roadside assistance program. This program
is eligible within Canada or the continental
United States.
The service is available 24 hours a day,
seven days a week.
This program is separate from the New
Vehicle Limited Warranty, but the coverage
is concurrent with the powertrain coverage
period of your vehicle. Canadian roadside
coverage and benefits may differ from the
U.S. coverage.
If you require more information, please call
us in Canada at 1-800-665-2006, or visit
our website at www.ford.ca.
HAZARD FLASHERS
Note:
The hazard flashers operate when
the ignition is in any position, or if the key is
not in the ignition. If used when the vehicle
is not running, the battery loses charge. As
a result, there may be insufficient power to
restart your vehicle. The flasher control is on the
instrument panel. Use your
hazard flashers when your
vehicle is creating a safety hazard for other
motorists.
• Press the flasher control and all front
and rear direction indicators flash.
• Press the button again to switch them
off. FUEL SHUTOFF WARNING: If your vehicle has
been involved in a crash, have the fuel
system checked. Failure to follow this
instruction could result in fire, personal
injury or death.
Note: When you try to restart your vehicle
after a fuel shutoff, the vehicle makes sure
that various systems are safe to restart.
Once the vehicle determines the systems
are safe, then the vehicle allows you to
restart.
Note: In the event that your vehicle does
not restart after your third attempt, contact
a qualified technician.
The fuel pump shutoff stops the flow of
fuel to the engine in the event of a
moderate to severe crash. Not every
impact causes a shutoff.
Should your vehicle shut off after a crash,
you may restart your vehicle.
If your vehicle has a key system:
1. Switch off the ignition.
2. Switch to start position.
3. Switch off the ignition.
4. Switch on the ignition to re-enable the
fuel pump.
5. If the vehicle does not start, repeat steps 1 through 4.
If your vehicle has a push button start
system:
1. Press
START/STOP to switch off your
vehicle.
2. Press the brake pedal and START/STOP
to switch on your
vehicle.
3. Remove your foot from the brake pedal
and press
START/STOP to switch off
your vehicle.
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AppLink issues
Possible solution(s)
Possible cause(s)
Issue
login on the app on the
phone before using them with AppLink. Also, some may have a "Ford SYNC"
setting, so check the app's
settings menu on the phone.
Closing and restarting apps may help SYNC find the
application if you cannot
discover it inside the vehicle. On an Android device, if
apps have an "Exit' or 'Quit'
Sometime apps do not
properly close and re-open their connection to SYNC, over ignition cycles, for example.
My phone is connected, my
app(s) are running, but I still cannot find any apps. option, select that then
restart the app. If the app
does not have that option, you can also manually
"Force Close" the app by
going to the phone's settings
menu, selecting 'Apps.' then finding the particular app
and choosing 'Force stop.' Don't forget to restart the
app afterwards, then select "Find New Apps" on SYNC.
On an iPhone with iOS7+, to force close an app, doubletab the home button then
swipe up on the app to close it. Tab the home button
again, then select the app again to restart it. After a
few seconds, the app should then appear in SYNC'sMobile App's Menu.
Reset the Bluetooth on your phone by turning it off and
then turning Bluetooth back
on. If you are in your vehicle, SYNC should be able to
automatically re-connect to your phone if you press the "Phone" button.
There is a Bluetooth bug on
some older versions of theAndroid operating systemthat may cause apps that
were found on your previous
vehicle drive to not be found
again if you have not turned off Bluetooth.
My Android phone is
connected, my app(s) are running, I restarted them,but I still cannot find any apps.
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F-150 (TFC) Canada/United States of America, enUSA, Edition date: 201808, Third-Printing- SYNC™ (If Equipped)
Information
Option
View current route, next turn, time to your destination (depending on cluster
level), distance to destination (depending on cluster level), and ability to
cancel route.
If you do not have an active navigation route programed, the compass is
shown.
If you are not on a call, a call can be made by selecting: 1
Phone
Missed calls
Outgoing calls
Incoming calls
All calls
If you are on a call, the call information is displayed on the information display.
If you are receiving a call, you can accept it by selecting OK on the right-hand
steering wheel controls.
1 Depending on your vehicle options, all of these choices may not display.
Use the OK and arrow buttons on the right
side of your steering wheel to scroll
through the available modes.
The selection menu expands and different
options appear.
• Press the up and down arrows to scroll
through the modes.
• Press the right arrow to enter the mode,
use the left arrow to exit the mode.
• Press the up and down arrows to make
adjustments within the chosen mode.
• Press
OK to confirm your selection.
Note: If your vehicle is not equipped with
navigation, compass appears in the display
instead of navigation. If you press the right
arrow to go into the compass menu, you can
see the compass graphic. The compass
displays the direction in which the vehicle
is traveling, not true direction (for example,
if the vehicle is traveling west, the middle
of the compass graphic displays west; north
displays to the left of west though its true
direction is to the right of west). Using the Controls on the Steering
Wheel
Depending on your vehicle and option
package, you can use different controls on
your steering wheel to interact with the
touchscreen system in different ways.
VOL:
Control the volume of audio output.
Mute:
Mute the audio output.
Voice:
Press to start a voice session. Press
again to stop the voice prompt and
immediately begin speaking. Press and
hold to end a voice session.
SEEK NEXT:
• While in radio mode, press to seek
between memory presets.
• While in USB, Bluetooth Audio or CD
mode, press to seek between songs or
press and hold to fast seek.
SEEK PREVIOUS:
• While in radio mode, press to seek
between memory presets.
• While in USB, Bluetooth Audio or CD
mode, press to seek between songs or
press and hold to fast seek.
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F-150 (TFC) Canada/United States of America, enUSA, Edition date: 201808, Third-Printing- SYNC™ 3
(If Equipped)
AppLink Issues
Possible solution(s)
Possible cause(s)
Issue
Make sure you have a compatible smart-
phone; an Android with OS 2.3 or higher or
an iPhone 3GS or newer with iOS 5.0 or
higher. Additionally, make sure you pair and
connect your phone to SYNC 3 in order to
find AppLink-capable apps on your device.
iPhone users must also connect to a USB
port with an Apple USB cable.
You did not connect an
Applink Compatible
phone to SYNC 3.
AppLink Mobile
Applications:
When I select
"Find Mobile
Apps," SYNC 3
does not find
any applica-
tions.
Make sure you have downloaded and
installed the latest version of the app from
your phone's app store. Make sure the app
is running on your phone. Some apps
require you to register or login to the app
on the phone before using them with
AppLink. Also, some may have a "Ford
SYNC" setting, so check the app's settings
menu on the phone.
AppLink-enabled apps
are not installed and
running on your mobile
device.
My phone is
connected, but I
still cannot find
any apps.
Closing and restarting apps may help SYNC
3 find the application if you cannot discover
it inside the vehicle. On an Android device,
if apps have an 'Exit' or 'Quit' option, then
select it and restart the app. If the app does
not have that option, select the phone's
settings menu and select 'Apps', then find
the particular app and choose 'Force stop.'
Do not forget to restart the app afterward,
then select "Find Mobile Apps" on SYNC 3.
Sometimes apps do not
properly close and re-
open their connection to
SYNC 3, over ignition
cycles, for example.
My phone is
connected, my
app(s) are
running, but I
still cannot find
any apps.
On an iPhone with iOS7+, to force close an
app, double tap the home button then
swipe up on the app to close it. Tap the
home button again, then select the app
again to restart it. After a few seconds, the
app should then appear in SYNC 3's Mobile
App's Menu.
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F-150 (TFC) Canada/United States of America, enUSA, Edition date: 201808, Third-Printing- SYNC™ 3 (If Equipped)