2019 FORD F-150 USB port

Cell phone issues
Possible solution
Possible cause
Issue
Text messages from WhatsApp and Face-
book Messenger are not supported.
Your cell phone must support downloading
text messages through Bluetooth to receive
incoming text messages.
This is a cell phone-
dependent feature.
Audible text
messages do
not work on my
cell phone. Because each cell phone is different, refer
to your device's manual for the specific cell
phone you are pairing. In fact, there can be
differences between cell phones due to
brand, model, service provider and software
version.
This is a cell phone limita-
tion. USB and Bluetooth Stereo issues
Possible solution
Possible cause
Issue
Disconnect the device from SYNC 3. Try
switching your device off, resetting it or
removing the battery, then reconnect it to
SYNC 3.
Possible device malfunc-
tion.
I am having
trouble
connecting my
device. Make sure you are using the manufacturer's
cable.
Make sure to correctly insert the USB cable
into the device and your vehicle's USB port.
Make sure that the device does not have
an auto-install program or active security
settings.
Make sure your device is unlocked before
connecting it to SYNC 3.
The device has a lock
screen enabled.
Make sure you are not leaving the device in
your vehicle during very hot or cold
temperatures.
This is a device limitation.
SYNC 3 does
not recognize
my device when
I start my
vehicle.
Make sure you connect the device to SYNC
3 and that you have started the media
player on your device.
This is a device-
dependent feature.
Bluetooth audio
does not
stream.
546
F-150 (TFC) Canada/United States of America, enUSA, Edition date: 201808, Third-Printing- SYNC™ 3 (If Equipped)

USB and Bluetooth Stereo issues
Possible solution
Possible cause
Issue
The device is not
connected. Try switching your device off, resetting it or
removing the battery, then reconnect it to
SYNC 3.
The device is in a bad
state.
Make sure that all song details are popu-
lated.
Your music files may not
contain the correct artist,
song title, album or genre
information.
SYNC 3 does
not recognize
music that is on
my device. Try replacing the corrupt file with a new
version.
The file may be
corrupted.
Some devices require you to change the
USB settings from mass storage to media
transfer protocol class.
The song may have
copyright protection that
does not allow it to play.
Convert the file to a supported format. See
Entertainment (page 500).
The file format is not
supported by SYNC 3.
Update media index. See
Settings (page
529).
The device needs to be
re-indexed.
Make sure your device is unlocked before
connecting it to SYNC 3.
The device has a lock
screen enabled.
Disconnect the device from SYNC 3. Try
switching your device off, resetting it or
removing the battery, then connect it back
to SYNC 3.
This is a device limitation.
When I connect
my device, I
sometimes do
not hear any
sound. To listen to Apple devices through USB,
select AirPlay from the devices Control
Center, then select Dock Connector.
To listen to Apple devices through
Bluetooth Stereo, select AirPlay from the
devices Control Center, then select SYNC.
Connect a compatible device or media
player.
The device or media
player is incompatible.
SYNC 3 does
not display the
song informa-
tion, repeat, or
shuffle buttons.
547
F-150 (TFC) Canada/United States of America, enUSA, Edition date: 201808, Third-Printing- SYNC™ 3
(If Equipped)

AppLink Issues
Possible solution(s)
Possible cause(s)
Issue
Make sure you have a compatible smart-
phone; an Android with OS 2.3 or higher or
an iPhone 3GS or newer with iOS 5.0 or
higher. Additionally, make sure you pair and
connect your phone to SYNC 3 in order to
find AppLink-capable apps on your device.
iPhone users must also connect to a USB
port with an Apple USB cable.
You did not connect an
Applink Compatible
phone to SYNC 3.
AppLink Mobile
Applications:
When I select
"Find Mobile
Apps," SYNC 3
does not find
any applica-
tions.
Make sure you have downloaded and
installed the latest version of the app from
your phone's app store. Make sure the app
is running on your phone. Some apps
require you to register or login to the app
on the phone before using them with
AppLink. Also, some may have a "Ford
SYNC" setting, so check the app's settings
menu on the phone.
AppLink-enabled apps
are not installed and
running on your mobile
device.
My phone is
connected, but I
still cannot find
any apps.
Closing and restarting apps may help SYNC
3 find the application if you cannot discover
it inside the vehicle. On an Android device,
if apps have an 'Exit' or 'Quit' option, then
select it and restart the app. If the app does
not have that option, select the phone's
settings menu and select 'Apps', then find
the particular app and choose 'Force stop.'
Do not forget to restart the app afterward,
then select "Find Mobile Apps" on SYNC 3.
Sometimes apps do not
properly close and re-
open their connection to
SYNC 3, over ignition
cycles, for example.
My phone is
connected, my
app(s) are
running, but I
still cannot find
any apps.
On an iPhone with iOS7+, to force close an
app, double tap the home button then
swipe up on the app to close it. Tap the
home button again, then select the app
again to restart it. After a few seconds, the
app should then appear in SYNC 3's Mobile
App's Menu.
550
F-150 (TFC) Canada/United States of America, enUSA, Edition date: 201808, Third-Printing- SYNC™ 3 (If Equipped)

AppLink Issues
Possible solution(s)
Possible cause(s)
Issue
Switch Bluetooth off and then on to reset
it on your phone. If you are in your vehicle,
SYNC 3 should be able to automatically re-
connect to your phone if you press the
"Phone" button.
There is a Bluetooth issue
on some older versions
of the Android operating
system that may cause
apps that were found on
your previous vehicle
drive to not be found
again if you did not
switch Bluetooth off.
My Android
phone is
connected, my
app(s) are
running, I
restarted them,
but I still cannot
find any apps.
Unplug the USB cable from the phone, wait
a moment, and plug the USB cable back in
to the phone. After a few seconds, the app
should appear in SYNC 3's Mobile Apps
Menu. If not, "Force Close" the application
and restart it.
You may need to reset
the USB connection to
SYNC 3.
My iPhone is
connected, my
app is running, I
restarted the
app but I still
cannot find it on
SYNC 3.
Increase the Bluetooth volume of the
device by using the device's volume control
buttons which are most often found on the
side of the device.
The Bluetooth volume on
the phone may be low.
I have an
Android phone.
I found and
started my
media app on
SYNC 3, but
there is no
sound or the
sound is very
low.
Force close or uninstall the apps you do not
want SYNC 3 to find. If the app has a "Ford
SYNC" setting, disable that setting in the
app's settings menu on the phone.
Some Android devices
have a limited number of
Bluetooth ports that
apps can use to connect.
If you have more AppLink
apps on your phone than
the number of available
Bluetooth ports, you will
not see all of your apps
listed in the SYNC 3
mobile apps menu.
I can only see
some of the
AppLink apps
running on my
phone listed in
the SYNC 3
Mobile Apps
Menu.
551
F-150 (TFC) Canada/United States of America, enUSA, Edition date: 201808, Third-Printing- SYNC™ 3 (If Equipped)

General
Possible solution
Possible cause
Issue
SYNC 3 only supports four languages in a
single module for text display, voice control
and voice prompts. The country where you
bought your vehicle dictates the four
languages based on the most popular
languages spoken. If the selected language
is not available, SYNC 3 remains in the
current active language.
SYNC 3 does not support
the currently selected
language for the instru-
ment cluster and inform-
ation and entertainment
display.
The language
selected for the
instrument
cluster and
information and
entertainment
display does not
match the
SYNC 3
SYNC 3 offers several new voice control
features for a wide range of languages.
Dialing a contact name directly from the
phonebook without pre-recording (for
example,
“call John Smith ”) or selecting a
track, artist, album, genre or playlist directly
from your media player (for example, "play
artist Madonna").
language
(phone, USB,
Bluetooth
audio, voice
control and
voice prompts). SYNC 3 System Reset
The system has a System Reset feature that can be performed if the function of a SYNC
3 feature is lost. This reset is intended to restore functionality and will not erase any
information previously stored in the system (such as paired devices, phonebook, call
history, text messages, or user settings). To perform a System Reset, press and hold
the Seek Up (>>|) button while pressing and holding the Radio Power button. After
approximately 5 seconds the screen will go black. Allow 1-2 minutes for the system
reset to complete. You may then resume using the SYNC 3 system.
For additional assistance with SYNC 3
troubleshooting, refer to the regional Ford
or Lincoln website.
556
F-150 (TFC) Canada/United States of America, enUSA, Edition date: 201808, Third-Printing- SYNC™ 3 (If Equipped)

Engine Oil Dipstick - Diesel......................356
Engine Oil Dipstick - Gasoline................356
Engine Specifications - 2.7L
EcoBoost™..................................................419
Drivebelt Routing................................................ 419
Engine Specifications - 3.0L Diesel.......419 Drivebelt Routing............................................... 420
Engine Specifications - 3.3L....................420 Drivebelt Routing............................................... 420
Engine Specifications - 3.5L Ecoboost™..................................................421
Drivebelt Routing................................................ 421
Engine Specifications - 5.0L.....................421
Drivebelt Routing............................................... 422
Entertainment..............................................
500
AM/FM Radio....................................................... 501
Apps....................................................................... 509
Bluetooth Stereo or USB................................ 508
CD (If equipped)................................................ 507
HD Radio ™ Information (If
Available)........................................................ 504
SiriusXM® Satellite Radio (If Activated).........................................................501
Sources.................................................................. 501
Supported Media Players, Formats and Metadata Information................................ 509
USB Ports............................................................. 509
Environment......................................................17
EPB See: Electric Parking Brake............................. 229
Essential Towing Checks..........................309 Before Towing a Trailer..................................... 315
Hitches................................................................... 310
Integrated Trailer Brake Controller................311
Launching or Retrieving a Boat or Personal Watercraft (PWC)......................................... 315
Safety Chains........................................................ 311
Trailer Brakes......................................................... 311
Trailer Lamps........................................................ 314
Trailer Towing Connector............................... 309
Using a Step Bumper........................................ 314
When Towing a Trailer...................................... 315
Event Data Recording See: Data Recording.............................................. 9
Export Unique Options
.................................16
Exterior Mirrors...............................................101
360-Degree Camera......................................... 103
Auto-dimming Feature..................................... 103Blind Spot Information System....................
104
Clearance Lamps .............................................. 103
Direction Indicator Mirrors .............................. 103
Fold-Away Exterior Mirrors.............................. 101
Heated Exterior Mirrors ................................... 103
Integrated Blind Spot Mirror........................... 103
Memory Mirrors .................................................. 103
Power Exterior Mirrors....................................... 101
Power-Folding Mirrors...................................... 102
PowerScope ™ Power Telescoping
Mirrors................................................................ 102
Puddle Lamps..................................................... 103
Spot Lamps.......................................................... 103
Telescoping Mirrors............................................ 102
F
Fastening the Seatbelts
..............................39
Fastening the Cinch Tongue............................ 40
Rear Inflatable Seatbelt..................................... 42
Seatbelt Locking Modes..................................... 41
Using Seatbelts During Pregnancy...............40
Using the Seatbelt with Cinch Tongue (Front Center Seat)........................................ 39
Flat Tire See: Changing a Road Wheel....................... 409
Floor Mats.......................................................322
Fog Lamps - Front See: Front Fog Lamps........................................ 96
Foot Pedals See: Adjusting the Pedals................................ 90
Ford Credit
.........................................................13
US Only..................................................................... 13
Ford Protect
..................................................560
Ford Protect Extended Service Plan
(CANADA ONLY)........................................... 561
Ford Protect Extended Service Plans (U.S. Only)................................................................. 560
Four-Wheel Drive.........................................218
Front Fog Lamps............................................96
Front Passenger Sensing System
.............51
Front Seat Armrest......................................164
Fuel and Refueling.......................................188
Fuel Consumption
........................................197
Advertised Capacity........................................... 197
Calculating Fuel Economy............................... 197
Filling the Fuel Tank........................................... 197
632
F-150 (TFC) Canada/United States of America, enUSA, Edition date: 201808, Third-Printing- Index

Information Contained on the Tire
Sidewall........................................................... 389
Temperature A B C............................................ 388
Traction AA A B C.............................................. 388
Treadwear............................................................. 387
Tire Pressure Monitoring System..........403 Changing Tires With a Tire Pressure
Monitoring System...................................... 404
Understanding Your Tire Pressure Monitoring System ..................................... 404
Tires See: Wheels and Tires..................................... 386
Towing a Trailer............................................285 Load Placement................................................ 286
Towing Points.................................................331
Towing the Vehicle on Four Wheels...........................................................316
Emergency Towing............................................. 316
Recreational Towing.......................................... 316
Towing.............................................................285
Traction Control............................................232
Principle of Operation...................................... 232
Trailer Reversing Aids.................................287 Principle of Operation...................................... 287
Pro Trailer Backup Assist™............................ 287
Setting Up Pro Trailer Backup Assist..........287
Troubleshooting................................................. 292
Using Pro Trailer Backup Assist..................... 291
Trailer Sway Control....................................297
Transfer Case Fluid Check.......................364
Transmission Code Designation.............427
Transmission
...................................................212
Transporting the Vehicle..........................330
Type Approvals.............................................614 China...................................................................... 624
Radio Frequency Certification for Keys and Remote Controls........................................... 624
Radio Frequency Certifications for Blind Spot Information System.......................... 622
Radio Frequency Certifications for Body Control Module.............................................. 624
Radio Frequency Certifications for Cruise Control Module.............................................. 624
Radio Frequency Certifications for Mid Range Radar.................................................... 616
Radio Frequency Certifications for Passive Anti-Theft System......................................... 617Radio Frequency Certifications for Radio
Transceiver Module..................................... 620
Radio Frequency Certifications for SYNC 3........................................................................\
... 624
Radio Frequency Certifications for Tire Pressure Monitoring Sensor(s)................614
Radio Frequency Certifications for Wireless Charging........................................................... 623
Radio Frequency Statement for Audio Unit..................................................................... 625
U
Under Hood Overview - 2.7L EcoBoost™..................................................351
Under Hood Overview - 3.0L Diesel
.............................................................352
Under Hood Overview - 3.3L...................353
Under Hood Overview - 3.5L Ecoboost™.................................................354
Under Hood Overview - 5.0L..................355
Unique Driving Characteristics................185
Universal Garage Door Opener...............166 HomeLink Wireless Control System...........166
USB Port
.........................................................462
Using Adaptive Cruise Control...............250 Automatic Cancellation.................................. 253
Blocked Sensor................................................... 255
Canceling the Set Speed................................ 253
Changing the Set Speed................................. 253
Detection Issues................................................. 254
Following a Vehicle............................................ 251
Following a Vehicle to a Complete Stop.................................................................... 252
Hilly Condition Usage....................................... 254
Overriding the Set Speed................................ 253
Park Brake Application.................................... 254
Resuming the Set Speed................................ 253
Setting the Adaptive Cruise Speed..............251
Setting the Adaptive Cruise Speed When Your Vehicle is Stationary........................... 251
Setting the Gap Distance................................ 252
Switching Adaptive Cruise Control Off....................................................................... 254
Switching Adaptive Cruise Control On........................................................................\
251
Switching to Normal Cruise Control...........256
System Not Available....................................... 255
639
F-150 (TFC) Canada/United States of America, enUSA, Edition date: 201808, Third-Printing- Index