Note:
If you still experience issues with the
system's ability to detect the sticker, see
the information in the next section regarding
sticker lost during system operation.
Measurement A has reached maximum or
minimum value:
• The system is designed to work with
drawbars that have a license plate to
hitch ball center measurement of 9 in
(23 cm) to 16 in (41 cm) when installed.
Do not attempt to use drawbars that
have a length outside this range as the
system performance will be degraded
and could cause improper system
function.
• Make sure that the measurement being
made is the horizontal distance only
from license plate and the hitch ball
center. A straight line distance that
includes any vertical rise or drop
increases the measurement and makes
it inaccurate. Inaccurate
measurements degrade system
performance and could cause improper
system function. See step 4 of the
setup instruction to review
measurement instructions.
Measurement B has reached maximum or
minimum value:
• Make sure that the sticker placement
instruction in step 3 of the setup has
been followed. Stickers placed outside
the allowed zone will adversely affect
the system performance and could
cause improper feature function.
• Make sure that the measurement being
made is the horizontal distance only
from center of sticker to the hitch ball
center. A straight line distance that
includes any vertical rise or drop
increases the measurement and
causes an inaccurate value to be
entered into the system. See step 4 of
the setup for additional measurement
instructions. Measurement C has reached maximum or
minimum value:
•
Make sure you follow the sticker
placement instructions in step 3 of the
setup. Stickers placed outside the
allowed zone adversely affect the
system performance and could cause
improper feature function. If you have
met all the criteria for sticker
placement and you see this message,
the sticker is either too far below or too
close to the camera to properly
recognize the sticker. In order for the
system to operate correctly, the sticker
height must be lowered if you receive
the minimum warning or the sticker
height must be raised if you receive the
maximum warning.
• Only one sticker can be placed on the
trailer for correct system function. The
previous sticker must be removed or
covered so only one sticker is visible to
the camera.
• Measurement B and C must be
measured again if a new sticker is
placed on the trailer.
Measurement D has reached maximum or
minimum value:
• Make sure that the measurement being
made is the horizontal distance only
from tailgate to the center of the single
axle or the center of all the axles on the
trailer. See step 4 of the setup for
additional measurement instructions.
The system does not support trailer
lengths outside the range allowed by
the information display.
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F-150 (TFC) Canada/United States of America, enUSA, Edition date: 201808, Third-Printing- Towing
We recommend towing a four-wheel drive
vehicle with all wheels off the ground, such
as using a wheel lift and dollies or flatbed
equipment. However, it is acceptable to
use a wheel lift to raise the rear of your
vehicle so long as, depending on vehicle
configuration, you perform the following
before towing:
•
If your vehicle has an electronic
shift-on-the-fly transfer case, make
sure you switch the four-wheel drive
control to the 2H position before
towing.
Note: Towing an electronic shift-on-the-fly
four-wheel drive vehicle with the front
wheels on the ground without disengaging
the front hubs may cause damage to the
automatic transmission.
Note: Towing a two-wheel drive vehicle or
an electronic shift-on-the-fly four-wheel
drive vehicle with the rear wheels on the
ground for more than
50 mi (80 km) or
faster than 35 mph (56 km/h) may cause
damage to the automatic transmission.
TOWING POINTS WARNING:
Using recovery hooks
is dangerous and should only be done by
a person familiar with proper vehicle
recovery safety practices. Improper use
of recovery hooks may cause hook failure
or separation from the vehicle and could
result in serious injury or death. WARNING: Always slowly remove
the slack from the recovery strap prior
to pulling. Failure to do so can introduce
significantly higher loads which can
cause the recovery hooks to break off, or
the recovery strap to fail which can cause
serious injury or death. WARNING:
Never link two straps
together with a clevis pin. These heavy
metal objects could become projectiles
if the strap breaks and can cause serious
injury or death.
Your vehicle comes equipped with
frame-mounted front recovery hooks.
These hooks should never have a load
applied to them greater than the gross
vehicle weight rating of your vehicle.
Before using recovery hooks:
• Make sure all attaching points are
secure and capable of withstanding
the applied load.
• Never use chains, cables or tow straps
with metal hook ends.
• Only use recovery straps that have a
minimum breaking strength two to
three times the gross vehicle weight of
the stuck vehicle.
• Make sure the recovery strap is in good
condition and free of visible cuts, tears
or damage.
• Use a damper device such as a tarp,
heavy blanket or piece of carpet
draped over the recovery strap to help
absorb the energy in the event the
strap breaks.
• Make sure the stuck vehicle is not
loaded heavier than its gross vehicle
weight rating specified on the
certification label.
• Always align the tow vehicle and stuck
vehicle in a straight line (within 10
degrees).
• Keep bystanders to the
sides of the
vehicle, at a distance of at least twice
the length of the recovery strap. This
helps avoid injury from the hazard of a
recovery hook or strap breaking, or a
vehicle lurching into their path.
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F-150 (TFC) Canada/United States of America, enUSA, Edition date: 201808, Third-Printing- Roadside Emergencies
UTILIZING THE
MEDIATION/ARBITRATION
PROGRAM (CANADA ONLY)
For vehicles delivered to authorized
Canadian dealers. In those cases where
you continue to feel that the efforts by Ford
of Canada and the authorized dealer to
resolve a factory-related vehicle service
concern have been unsatisfactory, Ford of
Canada participates in an impartial third
party mediation/arbitration program
administered by the Canadian Motor
Vehicle Arbitration Plan (CAMVAP).
The CAMVAP program is a straight forward
and relatively speedy alternative to resolve
a disagreement when all other efforts to
produce a settlement have failed. This
procedure is without cost to you and is
designed to eliminate the need for lengthy
and expensive legal proceedings.
In the CAMVAP program, impartial
third-party arbitrators conduct hearings at
mutually convenient times and places in
an informal environment. These impartial
arbitrators review the positions of the
parties, make decisions and, when
appropriate, render awards to resolve
disputes. CAMVAP decisions are fast, fair,
and final as the arbitrator
’s award is
binding on both you and Ford of Canada.
CAMVAP services are available in all
Canadian territories and provinces. For
more information, without charge or
obligation, call your CAMVAP Provincial
Administrator directly at 1-800-207-0685
or visit www.camvap.ca. GETTING ASSISTANCE
OUTSIDE THE U.S. AND
CANADA
Before exporting your vehicle to a foreign
country, contact the appropriate foreign
embassy or consulate. These officials can
inform you of local vehicle registration
regulations and where to find unleaded
fuel or petrol/gas engines or the proper
sulfur fuel for diesel engines.
If you cannot find the proper fuel
recommended for your vehicle, contact
our Customer Relationship Center.
The use of improper fuels in your vehicle
without proper conversion may damage
the effectiveness of your emission control
system and may cause engine knocking or
serious engine damage. Ford Motor
Company or Ford of Canada is not
responsible for any damage caused by use
of improper fuel. Using improper fuels may
also result in difficulty importing your
vehicle back into the United States.
If your vehicle must be serviced while you
are traveling or living in Asia-Pacific Region,
Sub-Saharan Africa, U.S. Virgin Islands
and/or Puerto Rico, Central America, the
Caribbean, and Israel and the Middle East,
contact the nearest authorized dealer. If
the authorized dealer cannot help you,
contact the corresponding Ford Customer
Assistance Center:
FORD MOTOR COMPANY
Customer Relationship Centers in:
335
F-150 (TFC) Canada/United States of America, enUSA, Edition date: 201808, Third-Printing- Customer Assistance
Home screen display
Tile
Item
If your vehicle does not have navigation, this space contains
the compass.
The name of the connected phone appears on the screen.
The status of the phone features also appear. This includes
signal strength, battery charge, text messaging and
roaming.
Phone
B
This map displays your current location or current route in
real time.
Navigation *
C
When you have navigation active, you also see the next
turn and the length of time and distance to your destina-
tion.
If your vehicle does not have navigation, this space contains
the audio information.
* If equipped.
You can touch any of the feature displays
to access that feature.
Anytime you select the home button, the
system returns you to this screen.
USING VOICE RECOGNITION
The SYNC 3 system allows you to use voice
commands, to control features like audio
and climate controls. By using voice
commands, you can keep your hands on
the wheel and your eyes on the road. You can access each feature controlled by
SYNC 3 through a variety of commands. To activate the SYNC 3 voice
commands push the voice
button on the steering wheel and
wait for the prompt.
___ is a dynamic listing, meaning that it can
be the name of anything, such as artist, the
name of contact or number. The context
and the description of the command tell
you what to say for this dynamic option.
There are some commands that work for
every feature, these commands are: Action and Description
Voice Command
Brings you to the main menu.
Main Menu
Returns you to the previous screen.
Go back
Ends the voice session.
Cancel
Gives you a list of possible voice commands.
List of Commands
You can name any feature and the system gives a list of
commands available for the feature. For example, you could
say:
___ List of Commands
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