Vehicle Care
General Information
..................................306
Cleaning Products .....................................
306
Cleaning the Exterior ................................
306
Waxing ...........................................................
308
Cleaning the Engine ..................................
308
Cleaning the Windows and Wiper Blades .......................................................................
308
Cleaning the Interior ..................................
309
Cleaning the Instrument Panel and Instrument Cluster Lens ......................
309
Cleaning Leather Seats .............................
310
Repairing Minor Paint Damage ................
311
Cleaning the Wheels ...................................
311
Vehicle Storage ..............................................
311
Wheels and Tires
General Information ...................................
314
Tire Care ..........................................................
316
Using Summer Tires ..................................
329
Using Snow Chains ....................................
329
Tire Pressure Monitoring System .........
330
Changing a Road Wheel ..........................
334
Technical Specifications ..........................
338
Capacities and Specifications
Engine Specifications - 2.3L EcoBoost™ .......................................................................
340
Engine Specifications - 3.5L Duratec .......................................................................
340
Engine Specifications - 3.5L Ecoboost™ ........................................................................\
.
341
Motorcraft Parts - 2.3L EcoBoost™ .....
342
Motorcraft Parts - 3.5L Duratec ............
343
Motorcraft Parts - 3.5L Ecoboost™ .....
344
Vehicle Identification Number ...............
345
Vehicle Certification Label ......................
346
Transmission Code Designation ...........
346
Capacities and Specifications - 2.3L EcoBoost™ ...............................................
347Capacities and Specifications - 3.5L
Duratec ........................................................
351
Capacities and Specifications - 3.5L Ecoboost™ ...............................................
355
Bulb Specification Chart .........................
360
Audio System
General Information ..................................
362
Audio Unit - Vehicles With: Sony AM/FM/ CD .................................................................
363
Audio Unit - Vehicles With: Premium AM/ FM/CD ........................................................
364
Audio Unit - Vehicles With: AM/FM/CD/ SYNC ...........................................................
366
Digital Radio .................................................
370
Satellite Radio ..............................................
372
USB Port .........................................................
375
Media Hub .....................................................
375
SYNC™
General Information ..................................
376
Using Voice Recognition ..........................
378
Using SYNC™ With Your Phone ..........
380
SYNC™ Applications and Services ......
392
Using SYNC™ With Your Media Player ........................................................................\
397
SYNC™ Troubleshooting ........................
406
SYNC™ 3
General Information ...................................
414
Home Screen ...............................................
426
Using Voice Recognition ...........................
427
Entertainment .............................................
434
Climate ...........................................................
444
Phone .............................................................
446
Navigation .....................................................
452
Apps ................................................................
460
Settings ..........................................................
463
SYNC™ 3 Troubleshooting .....................
477
5
Explorer (TUB) Canada/United States of America, enUSA, Edition date: 201807, Second-Printing Table of Contents
Driving on Snow and Ice
WARNING: If you are driving in
slippery conditions that require tire
chains or cables, then it is critical that
you drive cautiously. Keep speeds down,
allow for longer stopping distances and
avoid aggressive steering to reduce the
chances of a loss of vehicle control
which can lead to serious injury or death.
If the rear end of the vehicle slides while
cornering, steer in the direction of the
slide until you regain control of the
vehicle.
Note: Excessive tire slippage can cause
driveline damage.
4WD vehicles have advantages over 2WD
vehicles in snow and ice but can skid like
any other vehicle.
Should you start to slide while driving on
snowy or icy roads, turn the steering wheel
in the direction of the slide until you regain
control.
Avoid sudden applications of power and
quick changes of direction on snow and
ice. Apply the accelerator slowly and
steadily when starting from a full stop.
Avoid sudden braking as well. Although an
4WD vehicle may accelerate better than
a two-wheel drive vehicle in snow and ice,
it won ’t stop any faster, because as in other
vehicles, braking occurs at all four wheels.
Do not become overconfident as to road
conditions.
Make sure you allow sufficient distance
between you and other vehicles for
stopping. Drive slower than usual and
consider using one of the lower gears. In
emergency stopping situations, apply the
brake steadily. Since your vehicle is
equipped with a four wheel (ABS), do not
“pump ” the brakes. See Hints on Driving
With Anti-Lock Brakes
(page 193). Maintenance and Modifications
The suspension and steering systems on
your vehicle have been designed and
tested to provide predictable performance
whether loaded or empty and durable load
carrying capability. For this reason, Ford
Motor Company strongly recommends that
you do not make modifications such as
adding or removing parts (such as lowering
kits or stabilizer bars) or by using
replacement parts not equivalent to the
original factory equipment.
Any modifications to a vehicle that raise
the center of gravity can make it more likely
the vehicle will rollover as a result of a loss
of control. Ford Motor Company
recommends that caution be used with
any vehicle equipped with a high load or
device (such as ladder or luggage racks).
Failure to maintain your vehicle properly
may void the warranty, increase your repair
cost, reduce vehicle performance and
operational capabilities and adversely
affect driver and passenger safety.
Frequent inspection of vehicle chassis
components is recommended if the vehicle
is subjected to off-highway usage.
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Explorer (TUB) Canada/United States of America, enUSA, Edition date: 201807, Second-Printing Four-Wheel Drive
(If Equipped)
USING SUMMER TIRES
Summer tires provide superior
performance on wet and dry roads.
Summer tires do not have the Mud and
Snow (M+S or M/S) tire traction rating on
the tire side wall. Since summer tires do
not have the same traction performance
as All-season or Snow tires, we do not
recommend using summer tires when
temperatures drop to approximately 45°F
(7°C) or below (depending on tire wear
and environmental conditions) or in snow
and ice conditions. Like any tire, summer
tire performance is affected by tire wear
and environmental conditions. If you must
drive in those conditions, we recommend
using Mud and Snow (M+S, M/S),
All-season or Snow tires.
Always store your summer tires indoors at
temperatures above
19°F (-7°C). The
rubber compounds used in these tires lose
flexibility and may develop surface cracks
in the tread area at temperatures below
19°F (-7°C)
. If the tires have been
subjected to 19°F (-7°C) or less, warm
them in a heated space to at least 41°F
(5°C) for at least 24 hours before installing
them on a vehicle, or moving the vehicle
with the tires installed, or checking tire inflation. Do not place tires near heaters
or heating devices used to warm the room
where the tires are stored. Do not apply
heat or blow heated air directly on the tires.
Always inspect the tires after storage
periods and before use.
USING SNOW CHAINS
WARNING:
Snow tires must be
the same size, load index, and speed
rating as those originally provided by
Ford. Use of any tire or wheel not
recommended by Ford can affect the
safety and performance of your vehicle,
which could result in an increased risk of
loss of vehicle control, vehicle rollover,
personal injury, and death. Additionally,
the use of non-recommended tires and
wheels could cause steering, suspension,
axle, transfer case, or power transfer unit
failure. It is also strongly advised to
follow the Ford recommended tire
inflation pressure found on the Safety
Compliance Certification Label (affixed
to either the door hinge pillar, door-latch
post, or the door edge that meets the
door-latch post, next to the driver ’s
seating position), or Tire Label which is
located on the B-Pillar or the edge of the
driver door. Failure to follow the tire
pressure recommendations can cause
uneven treadwear patterns and
adversely affect the way your vehicle
handles.
The tires on your vehicle (excluding the
265/45ZR20 Sport Tire) may have
all-weather treads to provide traction in
rain and snow. However, in some climates
you may need to use snow chains.
329
Explorer (TUB) Canada/United States of America, enUSA, Edition date: 201807, Second-Printing Wheels and TiresE142547
Your vehicle may not be compatible with
snow chain or cable usage with the
factory-fitted wheels and tires. Only
certain chains or snow cables have been
approved by Ford as safe for use on your
vehicle with the following wheel and tire
combination(s): 18”
x8”x44mm Wheel and
P245/60 R18 Tire. You should only install
chains or cables that have been rated as
10 mm or less in dimension as measured
on the sidewall of your tire. Not all S-class
snow chains meet these restrictions.
Chains of this size restriction will include a
tensioning device. The chains should be
mounted in pairs on the front tires only. If
you need to use chains, it is recommended
that steel wheels (of the same size and
specification) be used, as chains may chip
aluminum wheels.
Follow these guidelines when using snow
tires and traction devices
• If possible, avoid fully loading your
vehicle
• Purchase chains or cables from a
manufacturer that clearly labels body
to tire dimension restrictions.
• When driving with tire cables do not
exceed 30 mph (48 km/h) or the
maximum speed recommended by the
chain manufacturer, whichever is less.
• Drive cautiously. If you hear the cables
rub or bang against the vehicle, stop
and retighten them. If this does not
work, remove the cables to prevent
vehicle damage.
• Remove the cables when they are no
longer needed. Do not use cables on
dry roads.
• If a temporary spare wheel is mounted
on your vehicle, do not use snow chains
on the axle with the temporary spare
tire.
If you have any questions regarding snow
chains or cables, please contact your
authorized dealer. TIRE PRESSURE MONITORING
SYSTEM WARNING: The tire pressure
monitoring system is not a substitute for
manually checking tire pressures. You
should periodically check tire pressures
using a pressure gauge. Failure to
correctly maintain tire pressures could
increase the risk of tire failure, loss of
control, vehicle rollover and personal
injury.
Note: You should only use tire sealants in
roadside emergencies as they may cause
damage to the tire pressure monitoring
system sensor.
Note: If the tire pressure monitoring system
sensor becomes damaged, it may not
function. Each tire, including the spare (if
provided), should be checked
monthly when cold and inflated
to the inflation pressure recommended by
the vehicle manufacturer on the vehicle
placard or tire inflation pressure label. (If
your vehicle has tires of a different size
than the size indicated on the vehicle
placard or tire inflation pressure label, you
should determine the proper tire inflation
pressure for those tires).
As an added safety feature, your vehicle
has been equipped with a Tire Pressure
Monitoring System (TPMS) that
illuminates a low tire pressure telltale
when one or more of your tires is
significantly under-inflated. Accordingly,
when the low tire pressure telltale
illuminates, you should stop and check
your tires as soon as possible, and inflate
330
Explorer (TUB) Canada/United States of America, enUSA, Edition date: 201807, Second-Printing Wheels and Tires
2.
Full-size dissimilar spare with label
on wheel: This spare tire has a label on
the wheel that states: THIS WHEEL AND
TIRE ASSEMBLY FOR TEMPORARY USE
ONLY.
When driving with one of the dissimilar
spare tires listed above, do not:
• Exceed
50 mph (80 km/h).
• Load the vehicle beyond maximum
vehicle load rating listed on the Safety
Compliance Label.
• Tow a trailer.
• Use snow chains on the end of the
vehicle with the dissimilar spare tire.
• Use more than one dissimilar spare tire
at a time.
• Use commercial car washing
equipment.
• Try to repair the dissimilar spare tire.
Use of one of the dissimilar spare tires
listed above at any one wheel location can
lead to impairment of the following:
• Handling, stability and braking
performance.
• Comfort and noise.
• Ground clearance and parking at curbs.
• Winter weather driving capability.
• Wet weather driving capability.
• All-wheel driving capability.
3. Full-size dissimilar spare without
label on wheel
When driving with the full-size dissimilar
spare wheel and tire assembly, do not:
• Exceed
70 mph (113 km/h).
• Use more than one dissimilar spare
wheel and tire assembly at a time.
• Use commercial car washing
equipment.
• Use snow chains on the end of the
vehicle with the dissimilar spare wheel
and tire assembly. The usage of a full-size dissimilar spare
wheel and tire assembly can lead to
impairment of the following:
•
Handling, stability and braking
performance.
• Comfort and noise.
• Ground clearance and parking at curbs.
• Winter weather driving capability.
• Wet weather driving capability.
• All-wheel driving capability.
When driving with the full-size dissimilar
spare wheel and tire assembly additional
caution should be given to:
• Towing a trailer.
• Driving vehicles equipped with a
camper body.
• Driving vehicles with a load on the
cargo rack.
Drive cautiously when using a full-size
dissimilar spare wheel and tire assembly
and seek service as soon as possible.
Tire Change Procedure WARNING:
When one of the front
wheels is off the ground, the
transmission alone will not prevent the
vehicle from moving or slipping off the
jack, even if the transmission is in park
(P). WARNING:
To help prevent your
vehicle from moving when changing a
wheel, shift the transmission into park
(P), set the parking brake and use an
appropriate block or wheel chock to
secure the wheel diagonally opposite to
the wheel being changed. For example,
when changing the front left wheel,
place an appropriate block or wheel
chock on the right rear wheel.
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Explorer (TUB) Canada/United States of America, enUSA, Edition date: 201807, Second-Printing Wheels and Tires
Phone.....................................................................
465
Radio...................................................................... 468
Sound..................................................................... 463
Valet Mode............................................................ 477
Vehicle.................................................................... 475
Voice Control....................................................... 476
Wi-Fi & Hotspot.................................................. 473
Side Airbags.....................................................48
Side Sensing System.................................204 Obstacle Distance Indicator.......................... 205
Sitting in the Correct Position..................139
Snow Chains See: Using Snow Chains................................. 329
Spare Wheel See: Changing a Road Wheel....................... 334
Special Notices................................................12 New Vehicle Limited Warranty......................... 12
Notice to Owners of Pickup Trucks and Utility Type Vehicles........................................ 13
On Board Diagnostics Data Link Connector............................................................ 13
Special Instructions.............................................. 12
Using Your Vehicle as an Ambulance............13
Using Your Vehicle With a Snowplow............13
Special Operating Conditions Scheduled Maintenance...............................................501
Exceptions............................................................ 502
Speed Control See: Cruise Control............................................. 217
Stability Control
............................................197
Principle of Operation....................................... 197
Starter Switch See: Ignition Switch........................................... 166
Starting a Gasoline Engine........................167 Automatic Engine Shutdown........................ 169
Failure to Start..................................................... 168
Guarding Against Exhaust Fumes................170
Important Ventilating Information...............170
Stopping the Engine When Your Vehicle is Moving............................................................... 169
Stopping the Engine When Your Vehicle is Stationary......................................................... 169
Vehicles with an Ignition Key.......................... 167
Vehicles with Keyless Start............................. 167
Starting and Stopping the Engine.........166 General Information.......................................... 166
Steering...........................................................235 Electric Power Steering................................... 235Steering Wheel
................................................77
Storage Compartments.............................164
Sunroof See: Moonroof....................................................... 94
Sun Visors.........................................................94 Illuminated Vanity Mirror................................... 94
Supplementary Restraints System.........44 Principle of Operation........................................ 44
Switching Off the Engine...........................170 Vehicles With a Turbocharger........................ 170
Symbols Glossary
.............................................7
SYNC™ 3.........................................................414
General Information.......................................... 414
SYNC™ 3 Troubleshooting
.......................477
SYNC™ Applications and Services........................................................392
911 Assist............................................................... 392
SYNC Mobile Apps............................................ 394
SYNC™............................................................376 General Information.......................................... 376
SYNC™ Troubleshooting.........................406
T
Technical Specifications See: Capacities and Specifications............340
Terrain Control
...............................................199
The Better Business Bureau (BBB) Auto Line Program (U.S. Only)
......................266
Tire Care...........................................................316 Glossary of Tire Terminology.......................... 317
Information About Uniform Tire Quality Grading.............................................................. 316
Information Contained on the Tire Sidewall............................................................ 318
Temperature A B C.............................................. 317
Traction AA A B C............................................... 316
Treadwear............................................................. 316
Tire Pressure Monitoring System..........330 Changing Tires With a Tire Pressure
Monitoring System........................................ 331
Understanding Your Tire Pressure Monitoring System ...................................... 332
Tires See: Wheels and Tires...................................... 314
Towing a Trailer.............................................247 Load Placement................................................. 247
565
Explorer (TUB) Canada/United States of America, enUSA, Edition date: 201807, Second-Printing Index
Towing Points................................................263
Installing the Recovery Hook......................... 263
Recovery Hook Location................................. 263
Towing the Vehicle on Four Wheels - 2.3L EcoBoost™
........................................252
Emergency Towing............................................ 252
Towing the Vehicle on Four Wheels - 3.5L Duratec/3.5L Ecoboost™............252
Emergency Towing............................................ 253
Recreational Towing......................................... 253
Towing..............................................................247
Traction Control
............................................196
Principle of Operation...................................... 196
Trailer Sway Control...................................248
Transmission Code Designation
............346
Transmission..................................................184
Transporting the Vehicle...........................262
Type Approvals
.............................................542
Radio Frequency Certification for Keys and
Remote Controls........................................... 553
Radio Frequency Certifications for Blind Spot Information System........................... 551
Radio Frequency Certifications for Body Control Module.............................................. 553
Radio Frequency Certifications for Cruise Control Module.............................................. 553
Radio Frequency Certifications for Mid Range Radar................................................... 545
Radio Frequency Certifications for Passive Anti-Theft System....................................... 546
Radio Frequency Certifications for Radio Transceiver Module..................................... 549
Radio Frequency Certifications for SYNC 3........................................................................\
... 552
Radio Frequency Certifications for Tire Pressure Monitoring Sensor(s)...............542
Radio Frequency Certifications for Wireless Charging........................................................... 552
Radio Frequency Statement for Audio Unit..................................................................... 553
U
Under Hood Overview - 2.3L EcoBoost™.................................................283
Under Hood Overview - 3.5L Duratec.........................................................284 Under Hood Overview - 3.5L
Ecoboost™.................................................285
Universal Garage Door Opener................157 HomeLink Wireless Control System............157
USB Port
..........................................................375
Using Adaptive Cruise Control................218
Automatic Cancellation................................... 221
Blocked Sensor................................................... 223
Canceling the Set Speed................................. 221
Changing the Set Speed.................................. 221
Detection Issues................................................. 222
Following a Vehicle............................................ 219
Hilly Condition Usage........................................ 221
Overriding the Set Speed............................... 220
Resuming the Set Speed................................. 221
Setting the Adaptive Cruise Speed..............219
Setting the Gap Distance............................... 220
Switching Adaptive Cruise Control Off....................................................................... 222
Switching Adaptive Cruise Control On........................................................................\
219
Switching to Normal Cruise Control...........224
System Not Available....................................... 223
Using Cruise Control
....................................217
Canceling the Set Speed.................................. 217
Changing the Set Speed................................... 217
Resuming the Set Speed................................. 218
Setting the Cruise Speed.................................. 217
Switching Cruise Control Off.......................... 218
Switching Cruise Control On........................... 217
Using Four-Wheel Drive
............................188
Driving In Special Conditions With
Four-Wheel Drive (4WD)........................... 189
How Your Vehicle Differs From Other Vehicles............................................................. 189
Using Hill Descent Control......................200 Principle of operation...................................... 200
Using hill descent control.............................. 200
Using MyKey With Remote Start Systems..........................................................63
Using Snow Chains.....................................329
Using Stability Control...............................198
Using Summer Tires...................................329
Using SYNC™ With Your Media Player.............................................................397
Accessing Your USB Song Library................401
Bluetooth Devices and System Settings............................................................ 403
566
Explorer (TUB) Canada/United States of America, enUSA, Edition date: 201807, Second-Printing Index