2019 FORD EXPLORER phone

Vehicle Care
General Information
..................................306
Cleaning Products .....................................
306
Cleaning the Exterior ................................
306
Waxing ...........................................................
308
Cleaning the Engine ..................................
308
Cleaning the Windows and Wiper Blades .......................................................................
308
Cleaning the Interior ..................................
309
Cleaning the Instrument Panel and Instrument Cluster Lens ......................
309
Cleaning Leather Seats .............................
310
Repairing Minor Paint Damage ................
311
Cleaning the Wheels ...................................
311
Vehicle Storage ..............................................
311
Wheels and Tires
General Information ...................................
314
Tire Care ..........................................................
316
Using Summer Tires ..................................
329
Using Snow Chains ....................................
329
Tire Pressure Monitoring System .........
330
Changing a Road Wheel ..........................
334
Technical Specifications ..........................
338
Capacities and Specifications
Engine Specifications - 2.3L EcoBoost™ .......................................................................
340
Engine Specifications - 3.5L Duratec .......................................................................
340
Engine Specifications - 3.5L Ecoboost™ ........................................................................\
.
341
Motorcraft Parts - 2.3L EcoBoost™ .....
342
Motorcraft Parts - 3.5L Duratec ............
343
Motorcraft Parts - 3.5L Ecoboost™ .....
344
Vehicle Identification Number ...............
345
Vehicle Certification Label ......................
346
Transmission Code Designation ...........
346
Capacities and Specifications - 2.3L EcoBoost™ ...............................................
347Capacities and Specifications - 3.5L
Duratec ........................................................
351
Capacities and Specifications - 3.5L Ecoboost™ ...............................................
355
Bulb Specification Chart .........................
360
Audio System
General Information ..................................
362
Audio Unit - Vehicles With: Sony AM/FM/ CD .................................................................
363
Audio Unit - Vehicles With: Premium AM/ FM/CD ........................................................
364
Audio Unit - Vehicles With: AM/FM/CD/ SYNC ...........................................................
366
Digital Radio .................................................
370
Satellite Radio ..............................................
372
USB Port .........................................................
375
Media Hub .....................................................
375
SYNC™
General Information ..................................
376
Using Voice Recognition ..........................
378
Using SYNC™ With Your Phone ..........
380
SYNC™ Applications and Services ......
392
Using SYNC™ With Your Media Player ........................................................................\
397
SYNC™ Troubleshooting ........................
406
SYNC™ 3
General Information ...................................
414
Home Screen ...............................................
426
Using Voice Recognition ...........................
427
Entertainment .............................................
434
Climate ...........................................................
444
Phone .............................................................
446
Navigation .....................................................
452
Apps ................................................................
460
Settings ..........................................................
463
SYNC™ 3 Troubleshooting .....................
477
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Explorer (TUB) Canada/United States of America, enUSA, Edition date: 201807, Second-Printing Table of Contents

the information if they have access to
the vehicle or the event data recorder.
Ford Motor Company and Ford of
Canada do not access event data
recorder information without obtaining
consent, unless pursuant to court order
or where required by law enforcement,
other government authorities or other
third parties acting with lawful
authority. Other parties may seek to
access the information independently
of Ford Motor Company and Ford of
Canada.
Note:
Including to the extent that any
law pertaining to Event Data Recorders
applies to SYNC or its features, please
note the following: Once 911 Assist (if
equipped) is enabled (set ON), 911 Assist
may, through any paired and connected
cell phone, disclose to emergency
services that the vehicle has been in a
crash involving the deployment of an
airbag or, in certain vehicles, the
activation of the fuel pump shut-off.
Certain versions or updates to 911 Assist
may also be capable of being used to
electronically or verbally provide to 911
operators the vehicle location (such as
latitude and longitude), and/or other
details about the vehicle or crash or
personal information about the
occupants to assist 911 operators to
provide the most appropriate emergency
services. If you do not want to disclose
this information, do not activate the 911
Assist feature. See SYNC™ (page 376).
Additionally, when you connect to
Traffic, Directions and Information (if
equipped, U.S. only), the service uses
GPS technology and advanced vehicle
sensors to collect the vehicle ’s current
location, travel direction, and speed
(“ vehicle travel information ”), only to
help provide you with the directions,
traffic reports, or business searches
that you request. If you do not want Ford or its vendors to receive this
information, do not activate the
service. For more information, see
Traffic, Directions and Information,
Terms and Conditions.
See
SYNC™
(page 376).
PERCHLORATE
Certain components in your vehicle such
as airbag modules, seatbelt pretensioners
and remote control batteries may contain
perchlorate material. Special handling
may apply for service or vehicle end of life
disposal.
For more information visit: Web Address
www.dtsc.ca.gov/hazard- ouswaste/perchlorate
FORD CREDIT
US Only
Ford Credit offers a full range of financing
and lease plans to help you acquire your
vehicle. If you have financed or leased your
vehicle through Ford Credit, thank you for
your business.
We offer a number of convenient ways for
you to contact us, and to manage your
account.
Call 1-800-727-7000.
For more information about Ford Credit
and access to Account Manager, go to
www.ford.com/finance.
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communications equipment to avoid
negating these benefits. Mobile
communication equipment includes, but
is not limited to, cellular phones, pagers,
portable email devices, text messaging
devices and portable two-way radios.
EXPORT UNIQUE OPTIONS
For your particular global region, your
vehicle may be equipped with features and
options that are different from the features
and options that are described in this
Owner
’s Manual. A market unique
supplement may be supplied that
complements this book. By referring to the
market unique supplement, if provided,
you can properly identify those features,
recommendations and specifications that
are unique to your vehicle. This Owner ’s
Manual is written primarily for the U.S. and
Canadian Markets. Features or equipment
listed as standard may be different on units
built for export. Refer to this Owner ’s
Manual for all other required
information and warnings.
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GENERAL INFORMATION ON
RADIO FREQUENCIES
This device complies with Part 15 of the
FCC Rules and with Industry Canada
license-exempt RSS standard(s).
Operation is subject to the following two
conditions: (1) This device may not cause
harmful interference, and (2) This device
must accept any interference received,
including interference that may cause
undesired operation.
Note:
Changes or modifications not
expressively approved by the party
responsible for compliance could void the
user's authority to operate the equipment.
The term IC before the radio certification
number only signifies that Industry Canada
technical specifications were met.
The typical operating range for your
transmitter is approximately
33 ft (10 m).
Vehicles with the remote start feature will
have a greater range.
One of the following could cause a
decrease in operating range:
• Weather conditions.
• Nearby radio towers.
• Structures around the vehicle.
• Other vehicles parked next to your
vehicle.
The radio frequency used by your remote
control can also be used by other radio
transmitters, for example amateur radios,
medical equipment, wireless headphones,
wireless remote controls, cell phones,
battery chargers and alarm systems. If the
frequencies are jammed, you will not be
able to use your remote control. You can
lock and unlock the doors with the key.
Note: Make sure to lock your vehicle before
leaving it unattended. Note:
If you are in range, the remote control
will operate if you press any button
unintentionally.
Note: The remote control contains sensitive
electrical components. Exposure to moisture
or impact may cause permanent damage.
Intelligent Access
(If Equipped)
The system uses a radio frequency signal
to communicate with your vehicle and
authorize your vehicle to unlock when one
of the following conditions are met:
• You activate the front exterior door
handle switch.
• You press the luggage compartment
button.
• You press a button on the transmitter.
If excessive radio frequency interference
is present in the area or if the transmitter
battery is low, you may need to
mechanically unlock your door. You can
use the mechanical key blade in your
intelligent access key to open the driver
door in this situation. See
Remote
Control (page 53).
REMOTE CONTROL
Integrated Keyhead Transmitter (If
Equipped)
Use the key blade to start your vehicle and
unlock or lock the driver door from outside
your vehicle. The integrated keyhead
transmitter functions as a programmed
ignition key that operates all the locks and
starts your vehicle, as well as a remote
control.
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Activating Intelligent Access (If
Equipped)
You can unlock and lock the vehicle
without taking the keys out of your pocket
or purse when your intelligent access key
is within
3 ft (1 m) of your vehicle.
Intelligent access uses a sensor on the
back of the door handle for unlocking and
a separate sensor on the face of each door
handle for locking.
The system does not function if:
• Your vehicle battery has no charge.
• The key battery has no charge.
• The key frequencies are jammed.
Note: The system may not function if the
key is close to metal objects or electronic
devices, for example keys or a cell phone.
Note: If the system does not function, use
the key blade to lock and unlock your
vehicle. See
Remote Control (page 53).
Unlocking Using Intelligent Access With your intelligent access key within
3 ft
(1 m) of your vehicle, touch the unlock
sensor on the back of the door handle for
a brief period and then pull on the door
handle to unlock, being careful to not
touch the lock sensor at the same time or
pulling the door handle too quickly. The
intelligent access system requires a brief
delay to authenticate your intelligent
access key fob. Locking Using Intelligent Access With your intelligent access key within
3 ft
(1 m) of your vehicle, touch the outer door
handle lock sensor for approximately one
second to lock, being careful to not touch
the unlock sensor on the back of the door
handle at the same time. After locking, you
can immediately pull on the door handle
to confirm locking occurred without
inadvertently unlocking.
Opening the Liftgate
Press the exterior liftgate release button
on the top of the liftgate pull-cup handle.
See
Manual Liftgate (page 70).
Smart Unlocks for Integrated
Keyhead Transmitter
(If Equipped)
This helps to prevent you from locking
yourself out of your vehicle if the key is still
in the ignition.
When you open one of the front doors and
lock your vehicle with the power door lock
control, all the doors will lock then unlock
and the horn will sound twice if the key is
still in the ignition.
You can still lock your vehicle with the key
in the ignition by either:
• Using the keyless entry keypad with the
driver door closed.
• Pressing the lock button on the remote
control even if the doors are not closed.
If both front doors are closed, you can lock
your vehicle by any method, regardless of
whether the key is in the ignition or not.
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AUDIO CONTROL
Type One
Volume up.
A
Seek up or next.
B
Volume down.
C
Seek down or previous.
D
Media.
E Answer call.
A
Mute.
B
End call.
C Type Two
Seek up or next.
A
Volume up or down.
B
Mute.
C
Seek down or previous.
D
Seek and Media
Press the seek button to:
• Tune the radio to the next or previous
stored preset.
• Play the next or the previous track.
Press and hold the seek button to:
• Tune the radio to the next station up
or down the frequency band.
• Seek through a track.
Press the media button repeatedly to:
• Scroll through available audio modes.
VOICE CONTROL
The controls are on the steering wheel. Press and release to activate
voice recognition.
Press and release to enter phone
mode or answer a phone call.
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Press and release to end a phone
call.
CRUISE CONTROL
Type One See Using Cruise Control (page 217).
Type Two See
Using Adaptive Cruise Control
(page 218). INFORMATION DISPLAY
CONTROL
See
Information Displays (page 104).
HEATED STEERING WHEEL
(IF
EQUIPPED)
Switch the heated steering wheel on and
off using the touchscreen. Touch the button to switch the
heated steering wheel on and
off.
Note: You can use the heated steering
wheel only when the engine is running.
Note: The system uses a sensor and is
designed to control the temperature of the
steering wheel and to prevent it from
overheating.
Note: In warm temperatures, the steering
wheel quickly reaches its maximum
temperature and the system reduces the
current to the heating element. This could
cause you to think that the system has
stopped working but it has not. This is
normal.
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GENERAL INFORMATION
WARNING: Extended idling at high
engine speeds can produce very high
temperatures in the engine and exhaust
system, creating the risk of fire or other
damage. WARNING: Do not park, idle or
drive your vehicle on dry grass or other
dry ground cover. The emission system
heats up the engine compartment and
exhaust system, creating the risk of fire. WARNING: Do not start the engine
in a closed garage or in other enclosed
areas. Exhaust fumes can be toxic.
Always open the garage door before you
start the engine. WARNING:
Exhaust leaks may
result in entry of harmful and potentially
lethal fumes into the passenger
compartment. If you smell exhaust
fumes inside your vehicle, have your
vehicle inspected immediately. Do not
drive if you smell exhaust fumes.
If you disconnect the battery, your vehicle
may exhibit some unusual driving
characteristics for approximately
5 mi
(8 km) after you reconnect it. This is
because the engine management system
must realign itself with the engine. You
can disregard any unusual driving
characteristics during this period.
The powertrain control system meets all
Canadian interference-causing equipment
standard requirements regulating the
impulse electrical field or radio noise. When you start the engine, avoid pressing
the accelerator pedal before and during
operation. Only use the accelerator pedal
when you have difficulty starting the
engine.
IGNITION SWITCH
(IF EQUIPPED)
0
(off) - The ignition is off.
Note: When you switch the ignition off and
leave your vehicle, do not leave your key in
the ignition. This could cause your vehicle
battery to lose charge.
I
(accessory) - Allows the electrical
accessories, such as the radio, to operate
while the engine is not running.
Note: Do not leave the ignition key in this
position for too long. This could cause your
vehicle battery to lose charge.
II
(on) - All electrical circuits are
operational and the warning lamps and
indicators illuminate.
III
(start) - cranks the engine.
KEYLESS STARTING
(IF EQUIPPED)
Note: The keyless starting system may not
function if the key is close to metal objects
or electronic devices such as cellular
phones.
Note: A valid key must be located inside
your vehicle to switch the ignition on and
start the engine.
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