Load Carrying
Rear Under Floor Storage
........................239
Cargo Nets .....................................................
239
Luggage Covers ...........................................
240
Roof Racks and Load Carriers ...............
240
Load Limit .......................................................
241
Towing
Towing a Trailer ............................................
247
Trailer Sway Control ..................................
248
Recommended Towing Weights ..........
248
Essential Towing Checks .........................
250
Towing the Vehicle on Four Wheels - 2.3L EcoBoost™ ......................................
252
Towing the Vehicle on Four Wheels - 3.5L Duratec/3.5L Ecoboost™ ..........
252
Driving Hints
Breaking-In ....................................................
255
Economical Driving ....................................
255
Driving Through Water ..............................
256
Floor Mats .....................................................
256
Roadside Emergencies
Roadside Assistance .................................
258
Hazard Flashers ..........................................
259
Fuel Shutoff ..................................................
259
Jump Starting the Vehicle .......................
260
Post-Crash Alert System .........................
262
Transporting the Vehicle ..........................
262
Towing Points ...............................................
263
Customer Assistance
Getting the Services You Need .............
264
In California (U.S. Only) ...........................
265
The Better Business Bureau (BBB) Auto Line Program (U.S. Only) ....................
266
Utilizing the Mediation/Arbitration Program (Canada Only) ......................
267Getting Assistance Outside the U.S. and
Canada .......................................................
267
Ordering Additional Owner's Literature ........................................................................\
269
Reporting Safety Defects (U.S. Only) ........................................................................\
269
Reporting Safety Defects (Canada Only) ........................................................................\
269
Fuses
Fuse Specification Chart ...........................
271
Changing a Fuse .........................................
280
Maintenance
General Information ..................................
282
Opening and Closing the Hood .............
282
Under Hood Overview - 2.3L EcoBoost™ ........................................................................\
283
Under Hood Overview - 3.5L Duratec ........................................................................\
284
Under Hood Overview - 3.5L Ecoboost™ ........................................................................\
285
Engine Oil Dipstick - 2.3L EcoBoost™ ........................................................................\
286
Engine Oil Dipstick - 3.5L Duratec/3.5L Ecoboost™ ...............................................
287
Engine Oil Check .........................................
287
Oil Change Indicator Reset .....................
288
Engine Coolant Check ..............................
289
Automatic Transmission Fluid Check - 2.3L EcoBoost™ .....................................
293
Automatic Transmission Fluid Check - 3.5L Duratec/3.5L Ecoboost™ ..........
293
Brake Fluid Check .......................................
295
Power Steering Fluid Check ...................
296
Washer Fluid Check ...................................
296
Changing the 12V Battery ........................
296
Checking the Wiper Blades ....................
298
Changing the Wiper Blades ....................
298
Adjusting the Headlamps .......................
299
Changing a Bulb .........................................
300
Changing the Engine Air Filter ...............
304
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Vehicle Care
General Information
..................................306
Cleaning Products .....................................
306
Cleaning the Exterior ................................
306
Waxing ...........................................................
308
Cleaning the Engine ..................................
308
Cleaning the Windows and Wiper Blades .......................................................................
308
Cleaning the Interior ..................................
309
Cleaning the Instrument Panel and Instrument Cluster Lens ......................
309
Cleaning Leather Seats .............................
310
Repairing Minor Paint Damage ................
311
Cleaning the Wheels ...................................
311
Vehicle Storage ..............................................
311
Wheels and Tires
General Information ...................................
314
Tire Care ..........................................................
316
Using Summer Tires ..................................
329
Using Snow Chains ....................................
329
Tire Pressure Monitoring System .........
330
Changing a Road Wheel ..........................
334
Technical Specifications ..........................
338
Capacities and Specifications
Engine Specifications - 2.3L EcoBoost™ .......................................................................
340
Engine Specifications - 3.5L Duratec .......................................................................
340
Engine Specifications - 3.5L Ecoboost™ ........................................................................\
.
341
Motorcraft Parts - 2.3L EcoBoost™ .....
342
Motorcraft Parts - 3.5L Duratec ............
343
Motorcraft Parts - 3.5L Ecoboost™ .....
344
Vehicle Identification Number ...............
345
Vehicle Certification Label ......................
346
Transmission Code Designation ...........
346
Capacities and Specifications - 2.3L EcoBoost™ ...............................................
347Capacities and Specifications - 3.5L
Duratec ........................................................
351
Capacities and Specifications - 3.5L Ecoboost™ ...............................................
355
Bulb Specification Chart .........................
360
Audio System
General Information ..................................
362
Audio Unit - Vehicles With: Sony AM/FM/ CD .................................................................
363
Audio Unit - Vehicles With: Premium AM/ FM/CD ........................................................
364
Audio Unit - Vehicles With: AM/FM/CD/ SYNC ...........................................................
366
Digital Radio .................................................
370
Satellite Radio ..............................................
372
USB Port .........................................................
375
Media Hub .....................................................
375
SYNC™
General Information ..................................
376
Using Voice Recognition ..........................
378
Using SYNC™ With Your Phone ..........
380
SYNC™ Applications and Services ......
392
Using SYNC™ With Your Media Player ........................................................................\
397
SYNC™ Troubleshooting ........................
406
SYNC™ 3
General Information ...................................
414
Home Screen ...............................................
426
Using Voice Recognition ...........................
427
Entertainment .............................................
434
Climate ...........................................................
444
Phone .............................................................
446
Navigation .....................................................
452
Apps ................................................................
460
Settings ..........................................................
463
SYNC™ 3 Troubleshooting .....................
477
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Automatic High Beam Control (If
Equipped) It illuminates when this feature
is on. See
Automatic High
Beam Control (page 87).
Battery If it illuminates while driving, it
indicates a malfunction. Switch
off all unnecessary electrical
equipment and have the system checked
by an authorized dealer immediately.
Blind Spot Monitor
(If Equipped) It illuminates when you switch
this feature off or in conjunction
with a message. See Blind Spot
Information System
(page 231).
Brake System It illuminates when you engage
the parking brake with the
ignition on.
If it illuminates when you are driving, check
that the parking brake is not engaged. If
the parking brake is not engaged, this
indicates low brake fluid level or a brake
system malfunction. Have the system
checked immediately by an authorized
dealer. WARNING:
Driving your vehicle
with the warning lamp on is dangerous.
A significant decrease in braking
performance may occur. It may take you
longer to stop your vehicle. Have your
vehicle checked as soon as possible.
Driving extended distances with the
parking brake engaged can cause brake
failure and the risk of personal injury. Cruise Control
(If Equipped) It illuminates when you switch
this feature on.
Direction Indicator Illuminates when you switch on
the left or right direction
indicator or the hazard warning
flasher. If the indicators stay on or flash
faster, check for a burned out bulb. See
Changing a Bulb
(page 300).
Door Ajar Displays when the ignition is on
and any door is not completely
closed.
Engine Coolant Temperature Illuminates when the engine
coolant temperature is high.
Stop the vehicle as soon as
possible, switch off the engine and let cool.
See
Engine Coolant Check (page 289).
Engine Oil If it illuminates with the engine
running or when you are driving,
this indicates a malfunction.
Stop your vehicle as soon as it is safe to
do so and switch the engine off. Check the
engine oil level. See
Engine Oil Check
(page 287).
Note: Do not resume your journey if it
illuminates despite the level being correct.
Have the system checked by an authorized
dealer immediately.
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Service Engine Soon
If it illuminates when the engine
is running this indicates a
malfunction. The On Board
Diagnostics system has detected a
malfunction of the vehicle emission control
system.
If it flashes, engine misfire may be
occurring. Increased exhaust gas
temperatures could damage the catalytic
converter or other vehicle components.
Drive in a moderate fashion (avoid heavy
acceleration and deceleration) and have
your vehicle immediately serviced.
It illuminates when you switch the ignition
on prior to engine start to check the bulb
and to indicate whether your vehicle is
ready for Inspection and Maintenance
(I/M) testing.
Normally, it illuminates until the engine is
cranked and automatically turns off if no
malfunctions are present. However, if after
15 seconds it flashes eight times, this
indicates that your vehicle is not ready for
Inspection and Maintenance (I/M) testing.
See Catalytic Converter (page 181).
Stability Control It flashes when the system is
active. If it remains illuminated
or does not illuminate when you
switch the ignition on, this indicates a
malfunction. During a malfunction the
system switches off. Have the system
checked by an authorized dealer
immediately. See
Using Stability
Control (page 198).
Stability Control Off It illuminates when you switch
the system off. It goes out when
you switch the system back on
or when you switch the ignition off. See
Using Stability Control
(page 198). Transmission Tow/Haul
(If Equipped) Illuminates when you activate
the tow/haul feature. If the light
flashes steadily, have the system
serviced immediately. Damage to the
transmission could occur. See
Automatic
Transmission (page 184).
AUDIBLE WARNINGS AND
INDICATORS
Key in Ignition Warning Chime
(If
Equipped)
Sounds when you open the driver's door
and you have left the key in the ignition.
Engine On Warning Chime
A warning chime will sound when any door
is opened if the vehicle exceeds a relatively
low speed.
Keyless Warning Alert
(If Equipped)
Sounds the horn twice when you exit the
vehicle and the keyless vehicle is in RUN,
indicating the vehicle is still on.
Headlamps On Warning Chime
Sounds when you remove the key from the
ignition and open the driver's door and you
have left the headlamps or parking lamps
on.
Parking Brake On Warning Chime
Sounds when you have left the parking
brake on and drive your vehicle. If the
warning chime remains on after you have
released the parking brake, have the
system checked by your authorized dealer
immediately.
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Illumination of the service engine soon
indicator, charging system warning light or
the temperature warning light, fluid leaks,
strange odors, smoke or loss of engine
power could indicate that the emission
control system is not working properly.
An improperly operating or damaged
exhaust system may allow exhaust to
enter the vehicle. Have a damaged or
improperly operating exhaust system
inspected and repaired immediately.
Do not make any unauthorized changes to
your vehicle or engine. By law, vehicle
owners and anyone who manufactures,
repairs, services, sells, leases, trades
vehicles, or supervises a fleet of vehicles
are not permitted to intentionally remove
an emission control device or prevent it
from working. Information about your
vehicle
’s emission system is on the Vehicle
Emission Control Information Decal
located on or near the engine. This decal
also lists engine displacement.
Please consult your warranty information
for complete details.
On-Board Diagnostics (OBD-II)
Your vehicle has a computer known as the
on-board diagnostics system (OBD-II) that
monitors the engine ’s emission control
system. The system protects the
environment by making sure that your
vehicle continues to meet government
emission standards. The OBD-II system
also assists a service technician in properly
servicing your vehicle. When the service engine soon
indicator illuminates, the OBD-II
system has detected a
malfunction. Temporary malfunctions may
cause the service engine soon indicator to
illuminate. Examples are: 1. Your vehicle has run out of fuel
—the
engine may misfire or run poorly.
2. Poor fuel quality or water in the fuel —the engine may misfire or run
poorly.
3. The fuel fill inlet may not have closed properly. See Refueling (page 176).
4. Driving through deep water —the
electrical system may be wet.
You can correct these temporary
malfunctions by filling the fuel tank with
good quality fuel, properly closing the fuel
fill inlet or letting the electrical system dry
out. After three driving cycles without these
or any other temporary malfunctions
present, the service engine soon indicator
should stay off the next time you start the
engine. A driving cycle consists of a cold
engine startup followed by mixed city and
highway driving. No additional vehicle
service is required.
If the service engine soon indicator remains
on, have your vehicle serviced at the first
available opportunity. Although some
malfunctions detected by the OBD-II may
not have symptoms that are apparent,
continued driving with the service engine
soon indicator on can result in increased
emissions, lower fuel economy, reduced
engine and transmission smoothness and
lead to more costly repairs.
Readiness for Inspection and
Maintenance (I/M) Testing
Some state and provincial and local
governments may have
Inspection/Maintenance (I/M) programs
to inspect the emission control equipment
on your vehicle. Failure to pass this
inspection could prevent you from getting
a vehicle registration. If the service engine soon
indicator is on or the bulb does
not work, your vehicle may need
service. See On-Board Diagnostics.
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Your vehicle may not pass the I/M test if
the service engine soon indicator is on or
not working properly (bulb is burned out),
or if the OBD-II system has determined
that some of the emission control systems
have not been properly checked. In this
case, the vehicle is not ready for I/M
testing.
If the vehicle
’s engine or transmission has
just been serviced, or the battery has
recently run down or been replaced, the
OBD-II system may indicate that the
vehicle is not ready for I/M testing. To
determine if the vehicle is ready for I/M
testing, turn the ignition key to the on
position for 15 seconds without cranking
the engine. If the service engine soon
indicator blinks eight times, it means that
the vehicle is not ready for I/M testing; if
the service engine soon indicator stays on
solid, it means that your vehicle is ready
for I/M testing.
The OBD-II system checks the emission
control system during normal driving. A
complete check may take several days.
If the vehicle is not ready for I/M testing,
you can perform the following driving cycle
consisting of mixed city and highway
driving:
1. 15 minutes of steady driving on an expressway or highway followed by 20
minutes of stop-and-go driving with at
least four 30-second idle periods.
2. Allow your vehicle to sit for at least eight hours with the ignition off. Then,
start the vehicle and complete the
above driving cycle. The vehicle must
warm up to its normal operating
temperature. Once started, do not turn
off the vehicle until the above driving
cycle is complete.
If the vehicle is still not ready for I/M
testing, you need to repeat the above
driving cycle.
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Rear Window Wiper Blade
1. Lift the wiper arm.
Note:
Do not hold the wiper blade when
lifting the wiper arm.
Note: Make sure that the wiper arm does
not spring back against the glass when the
wiper blade is not attached.
2. Remove the wiper blade.
Note: Make sure that the wiper blade locks
into place.
ADJUSTING THE HEADLAMPS
Vertical Aim Adjustment
If your vehicle has been involved in a crash,
have the aim of the headlamp beam
checked by an authorized dealer. 8 ft (2.4 m)
A
Ground to the center of the
headlamp high beam bulb
B
25 ft (7.6 m)
C
Horizontal reference line
D
Vertical Aim Adjustment Procedure
1. Park your vehicle on level ground approximately 25 ft (7.6 m) from a wall
or screen.
2. Measure the distance from the ground
to the center of the headlamp high
beam bulb and mark an
8 ft (2.4 m)
long horizontal reference line on the
wall or screen at this height.
Note: There may be an identifying mark on
the lens to help you locate the center line
of the headlamp high beam bulb. Refer to
the graphic below step 4.
Note: To see a clearer light pattern for
adjusting, you may want to block the light
from one headlamp while adjusting the
other.
3. Switch on the low beam headlamps and open the hood.
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4. On the wall or screen you will observe
a flat zone of high intensity light
located at the top of the beam pattern.
If the top edge of the flat zone of high
intensity light is not on the horizontal
reference line, adjust the aim of the
headlamp beam. 5. Use a suitable tool, for example a
screwdriver or socket wrench, to turn
the adjuster clockwise or
counterclockwise to adjust the vertical
aim of the headlamp. The horizontal
edge of the brighter light should touch
the horizontal reference line.
6. Close the hood and switch off the lamps.
CHANGING A BULB WARNING: Switch the lamps and
the ignition off. Failure to do so could
result in serious personal injury.
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