2019 FORD EXPLORER pairing phone

Switch on Bluetooth on your device to
begin pairing. See your phone
’s manual if
necessary.
To add a phone, select: Menu Item
Add a Bluetooth Device
1. Follow the on-screen instructions.
2. A prompt alerts you to search for the system on your phone.
3. Select your vehicle on your phone.
4. Confirm that the six-digit number appearing on your phone matches the
six-digit number on the touchscreen.
5. The touchscreen indicates when the pairing is successful.
6. Your phone may prompt you to give the system permission to access
information. To check your phone ’s
compatibility, see your phone ’s manual
or visit the website.
Alternatively, to add a phone, select: Menu Item
Add a Bluetooth Device
Then select:
Discover Other Bluetooth Devices 1. Follow the on-screen instructions.
2. Select your phone's name when it
appears on the touchscreen.
3. Confirm that the six-digit number appearing on your phone matches the
six-digit number on the touchscreen.
4. The touchscreen indicates when the pairing is successful.
5. Your phone may prompt you to give the system permission to access
information. To check your phone ’s
compatibility, see your phone ’s manual
or visit the website.
At a minimum, most cell phones with
Bluetooth wireless technology support the
following functions:
• Answering an incoming call.
• Ending a call.
• Dialing a number.
• Call waiting notification.
• Caller identification.
Other features, such as text messaging
using Bluetooth and automatic phonebook
download, are phone-dependent features.
Phone Menu
This menu becomes available after pairing
a phone.
447
Explorer (TUB) Canada/United States of America, enUSA, Edition date: 201807, Second-Printing SYNC™ 3 (If Equipped)

Action and Description
Menu Item
This allows you to view the version level of the Gracenote Database.
Gracenote® Data-
base Info
This allows you to view the manufacturer and model number of your
media device.
Device Informa-
tion
Erase the stored in media information in order to re-index.
Update Media
Index
Clock
To adjust the time, select the up and down
arrows on either side of the screen. The
arrows on the left adjust the hour and
arrows on the right adjust the minute. You
can then select AM or PM. You can adjust the following features: Action and Description
Menu Item
Select how time displays.
Clock Format
When active, the clock adjusts to time zone changes.
Auto Time Zone
Update This feature is only available in vehicles with navigation.
When selected, the vehicle clock resets to GPS satellite time.
Reset Clock to
GPS Time
The system automatically saves any
updates you make to the settings. Bluetooth
Pressing this button allows you to access
the following: Action
Menu Item
Turning Bluetooth off disconnects all devices and does not permit
new connections.
Bluetooth
You must activate Bluetooth to pair a
Bluetooth-enabled device.
The processes of pairing a Bluetooth
device is the same as pairing a phone. See
Pairing a Device in Phone settings for how
to pair a device and the available options. Phone
Pair your Bluetooth-enabled phone with
the system before using the functions in
hands-free mode.
Switch on Bluetooth on your device to
begin pairing. See your phone
’s manual if
necessary.
465
Explorer (TUB) Canada/United States of America, enUSA, Edition date: 201807, Second-Printing SYNC™ 3 (If Equipped)

To add a phone, select:
Menu Item
Add Phone
1. Follow the on-screen instructions.
2. A prompt alerts you to search for the system on your phone.
3. Select your vehicle's make and model as it displays on your phone.
4. Confirm that the six-digit number appearing on your phone matches the
six-digit number on the touchscreen.
5. The touchscreen indicates when the pairing is successful.
6. Your phone may prompt you to give the system permission to access
information. To check your phone ’s
compatibility, see your phone ’s manual
or visit the website.
Alternatively, to add a phone, select: Menu Item
Add Phone
Then select:
Discover Other Bluetooth Devices 1. Follow the on-screen instructions.
2. Select your phone's name when it
appears on the touchscreen.
3. Confirm that the six-digit number appearing on your phone matches the
six-digit number on the touchscreen.
4. The touchscreen indicates when the pairing is successful.
5. Your phone may prompt you to give the system permission to access
information. To check your phone ’s
compatibility, see your phone ’s manual
or visit the website.
Other features, such as text messaging
using Bluetooth and automatic phonebook
download, are phone-dependent features.
To check your phone ’s compatibility,
see your phone ’s manual or visit the
website: Website
owner.ford.com
www.syncmyride.ca
www.syncmaroute.ca
Once you have paired a device you can
adjust the following options. Action and Description
Menu Item
View Devices
You can then select: You can add a Bluetooth-enabled device by following the steps in
the previous table.
Add a Bluetooth
Device
You can select a phone by touching the name of the phone on the screen. You then
have the following options:
Depending on the status of the device, you can select either of these
options to interact with the selected device.
Connect
466
Explorer (TUB) Canada/United States of America, enUSA, Edition date: 201807, Second-Printing SYNC™ 3 (If Equipped)

Cell phone issues
Possible solution
Possible cause
Issue
Switch the auto download setting off.
Check your cell phone's compatibility.
This is a cell phone-
dependent feature.
Text messaging
is not working
on SYNC 3. Try switching your cell phone off, resetting
it or removing the battery, then try again.
Possible cell phone
malfunction.
iPhone
•Go to your cell phone's Settings.
• Go to the Bluetooth Menu.
• Press the blue circle to the right of the
device named with your vehicle make
and model to enter the next menu.
• Turn Show Notifications on.
• Disconnect then reconnect your iPhone
from the SYNC 3 system to activate this
settings update.
Your iPhone is now set up to forward
incoming text messages to SYNC 3.
Repeat these steps for every other SYNC 3
vehicle that you connect. Your iPhone will
only forward incoming text messages to
SYNC 3 if the iPhone is not unlocked in the
messaging application.
Replying to text messages using SYNC 3 is
not supported by iPhone.
Text messages from WhatsApp and Face-
book Messenger are not supported.
Your cell phone must support downloading
text messages through Bluetooth to receive
incoming text messages.
This is a cell phone-
dependent feature.
Audible text
messages do
not work on my
cell phone. Because each cell phone is different, refer
to your device's manual for the specific cell
phone you are pairing. In fact, there can be
differences between cell phones due to
brand, model, service provider and software
version.
This is a cell phone limita-
tion.
479
Explorer (TUB) Canada/United States of America, enUSA, Edition date: 201807, Second-Printing SYNC™ 3 (If Equipped)

N
Navigation......................................................452
cityseeker............................................................. 459
Destination Mode.............................................. 454
Map Mode............................................................ 452
Navigation Map Updates............................... 460
Navigation Menu................................................ 457
SiriusXM Traffic and Travel Link.................. 460
SYNC AppLink.................................................... 459
Waypoints............................................................ 458
Normal Scheduled Maintenance..........498 Intelligent Oil-Life Monitor™........................ 498
Normal Maintenance Intervals.................... 499
O
Oil Change Indicator Reset......................288
Oil Check See: Engine Oil Check...................................... 287
Opening and Closing the Hood..............282 Closing the Hood............................................... 283
Opening the Hood............................................. 282
Ordering Additional Owner's Literature.....................................................269
Obtaining a French Owner ’s Manual.........269
Overhead Console.......................................165
P
Parking Aids...................................................202 Principle of Operation...................................... 202
Parking Brake.................................................194
Passenger Knee Airbag................................49
Passive Anti-Theft System.........................75 SecuriLock®........................................................... 75
PATS See: Passive Anti-Theft System..................... 75
Pedals..................................................................81
Perchlorate.........................................................11
Personal Safety System ™..........................43
How Does the Personal Safety System
Work?.................................................................. 43
Phone..............................................................446 During a Phone Call.......................................... 450
Making Calls........................................................ 449
Pairing Your Cell Phone for the First Time.................................................................. 446Phone Menu.........................................................
447
Receiving Calls................................................... 450
Smartphone Connectivity............................... 451
Text Messaging.................................................... 451
Post-Crash Alert System
..........................262
Power Door Locks See: Locking and Unlocking............................. 65
Power Liftgate...................................................71 Hands-Free Feature............................................. 73
Obstacle Detection.............................................. 73
Opening and Closing the Liftgate.................... 71
Setting the Liftgate Open Height................... 72
Stopping the Liftgate Movement................... 72
Power Seats
....................................................143
Adjusting the Lumbar Support..................... 144
Adjusting the Multi-Contour Front Seats With Active Motion ...................................... 144
Power Steering Fluid Check....................296
Power Windows.............................................90 Accessory Delay..................................................... 91
Bounce-Back......................................................... 90
One-Touch Down................................................ 90
One-Touch Up...................................................... 90
Window Lock.......................................................... 91
Pre-Collision Assist
.....................................236
Using the Pre-Collision Assist
System............................................................... 237
Protecting the Environment........................15
Puncture See: Changing a Road Wheel....................... 334
R
Rear Parking Aid...........................................202 Obstacle Distance Indicator.......................... 203
Rear Passenger Climate Controls..........136 Directing Air to the Overhead Air
Vents.................................................................. 136
Directing Air to the Rear Footwell Air Vents.................................................................. 136
Rear Climate Control Lock Indicator...........136
Setting the Rear Blower Motor Speed........137
Setting the Rear Temperature........................ 137
Switching the Rear Heated Seats On and Off........................................................................\
137
Rear Seats
........................................................147
Adjusting the Rear Seats.................................. 147
563
Explorer (TUB) Canada/United States of America, enUSA, Edition date: 201807, Second-Printing Index

Connecting Your Digital Media Player to the
USB Port........................................................... 397
Media Menu Features..................................... 400
Media Voice Commands................................ 398
USB 2..................................................................... 403
Voice Commands for Audio Sources........404
Using SYNC™ With Your Phone...........380 Accessing Features through the Phone
Menu.................................................................. 385
Accessing Your Phone Settings................... 388
Bluetooth Devices............................................. 389
Making Calls........................................................ 384
Pairing a Phone for the First Time................381
Pairing Subsequent Phones.......................... 382
Phone Options during an Active Call.........384
Phone Voice Commands................................ 382
Receiving Calls................................................... 384
System Settings................................................ 390
Text Messaging.................................................. 386
Using Terrain Control..................................199
Using Traction Control...............................196 Switching the System Off............................... 196
System Indicator Lights and Messages.......................................................... 196
Using a Switch..................................................... 196
Using the Information Display Controls............................................................. 196
Using Voice Recognition...........................378 Audio Voice Commands................................. 428
Climate Voice Commands............................. 429
Initiating a Voice Session................................ 378
Mobile App Voice Commands...................... 432
Navigation Voice Commands........................ 431
Phone Voice Commands................................ 429
SiriusXM Traffic and Travel Link Voice Commands..................................................... 432
System Interaction and Feedback..............379
Voice Settings Commands............................ 433
Utilizing the Mediation/Arbitration Program (Canada Only).........................267
V
Vehicle Care..................................................306 General Information......................................... 306
Vehicle Certification Label.......................346
Vehicle Identification Number................345 Vehicle Storage...............................................311
Battery..................................................................... 312
Body........................................................................\
.. 311
Brakes...................................................................... 312
Cooling system.................................................... 312
Engine...................................................................... 312
Fuel system........................................................... 312
General.................................................................... 311
Miscellaneous...................................................... 312
Removing Vehicle From Storage................... 312
Tires........................................................................\
.. 312
Ventilation See: Climate Control......................................... 129
VIN See: Vehicle Identification Number............345
Voice Control
....................................................79
W
Warning Lamps and Indicators................99 Adaptive Cruise Control.................................... 99
Anti-Lock Braking System................................ 99
Automatic High Beam Control..................... 100
Battery.................................................................... 100
Blind Spot Monitor............................................ 100
Brake System....................................................... 100
Cruise Control...................................................... 100
Direction Indicator............................................. 100
Door Ajar............................................................... 100
Engine Coolant Temperature........................ 100
Engine Oil.............................................................. 100
Fasten Safety Belt............................................... 101
Front Airbag........................................................... 101
Front Fog Lamps................................................. 101
Heads Up Display................................................ 101
High Beam............................................................. 101
Hood Ajar................................................................ 101
Lane Keeping Aid................................................. 101
Liftgate Ajar........................................................... 101
Low Fuel Level...................................................... 101
Low Tire Pressure Warning.............................. 101
Low Washer Fluid................................................ 101
Parking Lamps...................................................... 101
Powertrain Fault.................................................. 101
Service Engine Soon.......................................... 102
Stability Control.................................................. 102
Stability Control Off.......................................... 102
Transmission Tow/Haul................................... 102
567
Explorer (TUB) Canada/United States of America, enUSA, Edition date: 201807, Second-Printing Index