ESSENTIAL TOWING CHECKS
Follow these guidelines for safe towing:
•
Do not tow a trailer until you drive your
vehicle at least 1,000 mi (1,600 km).
• Consult your local motor vehicle laws
for towing a trailer.
• See the instructions included with
towing accessories for the proper
installation and adjustment
specifications.
• Service your vehicle more frequently if
you tow a trailer. See your scheduled
maintenance information.
• If you use a rental trailer, follow the
instructions the rental agency gives
you.
For load specification terms found on the
tire label and Safety Compliance label and
instructions on calculating your vehicle's
load,
See Load Limit (page 273).
Remember to account for the trailer
tongue weight as part of your vehicle load
when calculating the total vehicle weight.
Trailer Towing Connector
(Vehicles with a Trailer Towing
Package and 7 –Pin Connector) When attaching the trailer wiring connector
to your vehicle, only use a proper fitting
connector that works with the vehicle and
trailer functions. Some seven-position
connectors may have the SAE J2863 logo,
which confirms that it is the proper wiring
connector and works correctly with your
vehicle.
Function
Color
Left direction indicator and
stop lamp
Yellow
Ground (-)
White
Electric brakes
Blue
Right direction indicator and
stop lamp
Green
Battery (+)
Orange
Running lights
Brown
Reverse lights
Grey
Trailer Hitch Cover
Your vehicle has a removable trailer hitch
cover. To remove the trailer hitch cover: 1. Grab the trailer hitch cover at the
bottom and pull towards the rear of
the vehicle until the bottom of the
trailer hitch cover unsnaps from the
bumper.
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between the trailer brake controller and
the 7-pin connector at the bumper. If the
message only displays with a trailer
connected, the problem is with the trailer
wiring. Consult your trailer dealer for
assistance. This can be a short to ground
such as a chaffed wire, short to voltage
such as a pulled pin on trailer emergency
breakaway battery, or the trailer brakes
may be drawing too much current.
Points to Remember
Note:
Do not attempt removal of the trailer
brake controller without consulting the
Workshop Manual. Damage to the unit may
result.
• Adjust gain setting before using the
trailer brake controller for the first time.
• Adjust gain setting, using the procedure
above, whenever road, weather and
trailer or vehicle loading conditions
change from when the gain was initially
set.
• Only use the manual control lever for
proper adjustment of the gain during
trailer setup. Misuse, such as
application during trailer sway, could
cause instability of trailer or tow
vehicle.
• Avoid towing in adverse weather
conditions. The trailer brake controller
does not provide anti-lock control of
the trailer wheels. Trailer wheels can
lock up on slippery surfaces, resulting
in reduced stability of trailer and tow
vehicle.
• The trailer brake controller is equipped
with a feature that reduces output at
vehicle speeds below 11 mph (18 km/h)
so trailer and vehicle braking is not jerky
or harsh. This feature is only available
when applying the brakes using your
vehicle's brake pedal, not the
controller. •
The controller interacts with the brake
control system and powertrain control
system of your vehicle to provide the
best performance on different road
conditions.
• Your vehicle's brake system and the
trailer brake system work
independently of each other. Changing
the gain setting on the controller does
not affect the operation of your
vehicle's brakes whether you attach a
trailer or not.
• When you switch the engine off, the
controller output is disabled and the
display and module shut down. The
controller module and display turn on
when you switch the ignition on.
• The trailer brake controller is only a
factory-installed or dealer-installed
item. Ford is not responsible for
warranty or performance of the
controller due to misuse or customer
installation.
Trailer Lamps WARNING: Never connect any
trailer lamp wiring to the vehicle's tail
lamp wiring; this may damage the
electrical system resulting in fire. Contact
your authorized dealer as soon as
possible for assistance in proper trailer
tow wiring installation. Additional
electrical equipment may be required.
Trailer lamps are required on most towed
vehicles. Make sure all running lights, brake
lights, direction indicators and hazard lights
are working.
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4.
Once the transmission is in neutral (N)
or stay in neutral mode, switch the
engine off but leave the ignition in the
on position. The information display
shows a Transmission Not in Park
message.
Note: If your vehicle has intelligent access,
you can keep your vehicle on while switching
the engine off by pressing the
START/STOP
button two times slowly
without pressing the brake pedal.
5. Press and hold the brake pedal.
6. Enable neutral tow through the information display by selecting
Settings
from the menu. See General
Information (page 113).
7. Then select
Advanced Settings.
8. Then select
Vehicle.
9. Then select
Neutral Tow.
10. Press and hold the
OK button until
the information display confirms
neutral tow is enabled.
Note: If completed successfully, the
information display shows
Neutral Tow
Enabled Leave Transmission in Neutral.
This indicates that your vehicle is safe to
tow with all wheels on the ground.
Note: If you do not see the message in the
display, you must perform the procedure
again from the beginning.
Note: You may hear an audible noise as the
transfer case shifts into its neutral position.
This is normal.
11. Leave the transmission in neutral (N).
If your vehicle has intelligent access,
press the engine
START/STOP
button once without pressing the
brake pedal to switch the ignition off.
You do not need to leave your keys in
the vehicle. You can lock and unlock
your vehicle as you normally do. If
your vehicle has a physical ignition
key, turn the ignition as far as it can
go toward the off position. It does not turn to the off position when the
transmission is in neutral (N). You
must leave the key in the ignition
when towing. To lock and unlock your
vehicle, use the keyless entry keypad
or an extra set of keys.
12. Release the brake pedal. WARNING:
Do not disconnect the
battery during recreational towing. It
prevents the transfer case from shifting
properly and may cause the vehicle to
roll, even if the transmission is in park
(P). WARNING:
Shifting the transfer
case to its neutral position for
recreational towing may cause the
vehicle to roll, even if the transmission is
in park (P). It may injure the driver and
others. Make sure you press the foot
brake and the vehicle is in a secure, safe
position when you shift to neutral (N).
Note: Failing to put the transfer case in its
neutral position may damage vehicle
components.
Note: You can check four-wheel-down
towing status at any time by opening the
driver door or turning the ignition to the
accessory or on position and verifying the
message displays in the cluster.
Exiting Four-wheel-down Towing
To exit four-wheel-down towing and return
the transfer case to its
2H position:
1. With your vehicle still properly secured
to the tow vehicle, start the engine.
2. After starting your vehicle, switch the engine off but leave the key in the on
position.
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ROADSIDE ASSISTANCE
Vehicles Sold in the United States:
Getting Roadside Assistance
To fully assist you should you have a
vehicle concern, Ford Motor Company
offers a complimentary roadside
assistance program. This program is
separate from the New Vehicle Limited
Warranty.
The service is available:
•
24 hours a day, seven days a week.
• For the coverage period supplied with
your vehicle.
Roadside Assistance covers:
• A flat tire change with a good spare
(except vehicles supplied with a tire
inflation kit).
• Battery jump start.
• Lock-out assistance (key replacement
cost is the customer's responsibility).
• Fuel delivery — independent service
contractors, if not prohibited by state,
local or municipal law, shall deliver up
to 2 gal (8 L) of gasoline or 5 gal (20 L)
of diesel fuel to a disabled vehicle.
Roadside Assistance limits fuel delivery
service to two no-charge occurrences
within a 12-month period.
• Winch out — available within 100 ft
(30 m) of a paved or county
maintained road, no recoveries. •
Towing — independent service
contractors, if not prohibited by state,
local or municipal law, shall tow Ford
eligible vehicles to an authorized dealer
within
35 mi (56 km) of the
disablement location or to the nearest
authorized dealer. If a member
requests a tow to an authorized dealer
that is more than
35 mi (56 km) from
the disablement location, the member
shall be responsible for any mileage
costs in excess of
35 mi (56 km).
• Roadside Assistance includes up to
$200 for a towed trailer if the disabled
eligible vehicle requires service at the
nearest authorized dealer. If the towing
vehicle is operational but the trailer is
not, then the trailer does not qualify for
any roadside services.
Vehicles Sold in the United States:
Using Roadside Assistance
Complete the roadside assistance
identification card and place it in your
wallet for quick reference. This card is in
the Owner's Manual kit.
United States vehicle customers who
require Roadside Assistance, call
1-800-241-3673.
If you need to arrange roadside assistance
for yourself, Ford Motor Company
reimburses a reasonable amount for
towing to the nearest dealership within
35 mi (56 km)
. To obtain reimbursement
information, United States vehicle
customers call 1-800-241-3673.
Customers need to submit their original
receipts.
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Vehicles Sold in Canada: Getting
Roadside Assistance
To fully assist you should you have a
vehicle concern, Ford Motor Company of
Canada, Limited offers a complimentary
roadside assistance program. This program
is eligible within Canada or the continental
United States.
The service is available 24 hours a day,
seven days a week.
This program is separate from the New
Vehicle Limited Warranty, but the coverage
is concurrent with the powertrain coverage
period of your vehicle. Canadian roadside
coverage and benefits may differ from the
U.S. coverage.
If you require more information, please call
us in Canada at 1-800-665-2006, or visit
our website at www.ford.ca.
HAZARD FLASHERS
Note:
The hazard flashers operate when
the ignition is in any position, or if the key is
not in the ignition. If used when the vehicle
is not running, the battery loses charge. As
a result, there may be insufficient power to
restart your vehicle. The flasher control is on the
instrument panel. Use your
hazard flashers when your
vehicle is creating a safety hazard for other
motorists.
• Press the flasher control and all front
and rear direction indicators flash.
• Press the button again to switch them
off. FUEL SHUTOFF WARNING: If your vehicle has
been involved in a crash, have the fuel
system checked. Failure to follow this
instruction could result in fire, personal
injury or death.
Note: When you try to restart your vehicle
after a fuel shutoff, the vehicle makes sure
that various systems are safe to restart.
Once the vehicle determines the systems
are safe, then the vehicle allows you to
restart.
Note: In the event that your vehicle does
not restart after your third attempt, contact
a qualified technician.
The fuel pump shutoff stops the flow of
fuel to the engine in the event of a
moderate to severe crash. Not every
impact causes a shutoff.
Should your vehicle shut off after a crash,
you may restart your vehicle.
If your vehicle has a key system:
1. Switch off the ignition.
2. Switch to start position.
3. Switch off the ignition.
4. Switch on the ignition to re-enable the
fuel pump.
5. If the vehicle does not start, repeat steps 1 through 4.
If your vehicle has a push button start
system:
1. Press
START/STOP to switch off your
vehicle.
2. Press the brake pedal and START/STOP
to switch on your
vehicle.
3. Remove your foot from the brake pedal
and press
START/STOP to switch off
your vehicle.
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4. You can attempt to start the vehicle
by pressing the brake pedal and
START/STOP, or press START/STOP
without pressing the brake pedal.
5. If the vehicle does not start, repeat steps 1 through 4.
JUMP STARTING THE VEHICLE WARNING:
Batteries normally
produce explosive gases which can
cause personal injury. Therefore, do not
allow flames, sparks or lighted
substances to come near the battery.
When working near the battery, always
shield your face and protect your eyes.
Always provide correct ventilation. WARNING:
Keep batteries out of
reach of children. Batteries contain
sulfuric acid. Avoid contact with skin,
eyes or clothing. Shield your eyes when
working near the battery to protect
against possible splashing of acid
solution. In case of acid contact with skin
or eyes, flush immediately with water for
a minimum of 15 minutes and get prompt
medical attention. If acid is swallowed,
call a physician immediately. WARNING:
Use only adequately
sized cables with insulated clamps.
Note: To avoid reverse polarity connections,
make sure that you correctly identify the
positive (+) and negative (-) terminals on
both the disabled and booster vehicles
before connecting the cables. Stay clear of
moving parts.
Preparing Your Vehicle
Do not attempt to push-start your
automatic transmission vehicle. Note:
Attempting to push-start a vehicle
with an automatic transmission may cause
transmission damage.
Note: Use only a 12-volt supply to start your
vehicle.
Note: Do not disconnect the battery of the
disabled vehicle as this could damage the
vehicle electrical system.
Park the booster vehicle close to the hood
of the disabled vehicle, making sure the
two vehicles do not touch.
Connecting the Jumper Cables WARNING:
Do not use fuel lines,
engine valve covers, windshield wiper
arms, the intake manifold, or hood latch
as ground points. WARNING:
Do not connect the
end of the second cable to the negative
(-) terminal of the battery to be jumped.
A spark may cause an explosion of the
gases that surround the battery.
Note: Do not attach the end of the positive
cable to the studs or L-shaped eyelet
located above the positive (+) terminal of
your vehicle ’s battery. High current may flow
through and cause damage to the fuses.
Note: In the illustration, the bottom vehicle
represents the booster vehicle.
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1.
Connect the positive (+) jumper cable
to the positive (+) terminal of the
discharged battery.
2. Connect the other end of the positive (+) cable to the positive (+) terminal
of the booster vehicle battery. 3. Connect the negative (-) cable to the
negative (-) terminal of the booster
vehicle battery.
4. Make the final connection of the negative (-) cable to an exposed metal
part of the stalled vehicle's engine,
away from the battery and the fuel
injection system, or connect the
negative (-) cable to a ground
connection point if available.
Jump Starting
1. Start the engine of the booster vehicle
and rev the engine moderately, or press
the accelerator gently to keep your
engine speed between 2000 and 3000
RPM, as shown in your tachometer.
2. Start the engine of the disabled vehicle.
3. Once the disabled vehicle has been started, run both vehicle engines for an
additional three minutes before
disconnecting the jumper cables.
Removing the Jumper Cables
Remove the jumper cables in the reverse
order that they were connected.
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1. Remove the negative (-) jumper cable
from the disabled vehicle.
2. Remove the jumper cable on the negative (-) terminal of the booster
vehicle battery.
3. Remove the jumper cable from the positive (+) terminal of the booster
vehicle battery.
4. Remove the jumper cable from the positive (+) terminal of the disabled
vehicle battery.
5. Allow the engine to idle for at least one
minute. POST-CRASH ALERT SYSTEM
The system flashes the direction indicators
and sounds the horn (intermittently) in the
event of a serious impact that deploys an
airbag (front, side, side curtain or Safety
Canopy) or the seatbelt pretensioners.
The horn and indicators turn off when:
•
You press the hazard control button.
• You press the panic button on the
remote entry transmitter (if equipped).
• Your vehicle runs out of power.
• Sounding of the horn is only enabled
in specific markets.
TRANSPORTING THE VEHICLE 310
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