2019 FORD EXPEDITION remote start

Personal Profiles
Possible cause and solution
Issue
The keyfob being used is not linked to a
profile.
The wrong keyfob is being used.
A button other than unlock or remote start
is being pressed on a linked keyfob.
The Personal Profile was deleted.
Personal Profiles is turned off.
My preset positions recall but my profile
does not.
The vehicle is in motion.
My profile recalls but my preset positions
do not. The preset positions are the same as the
Guest or previously active profile.
Unlink and relink your keyfob in the
Personal Profiles menu. You may need to
see your authorized dealer.
I lost a keyfob.
Keyfobs had been erased and reprogramed.
This could happen if you let dealership add
a new keyfob to replace lost one.
I lost all profiles.
Master Reset had been performed without
your acknowledgement.
501
Expedition (TB8) Canada/United States of America, enUSA, Edition date: 201808, Second-Printing SYNC™ 3

For a complete listing of the accessories
that are available for your vehicle, please
contact your authorized dealer or visit the
online store web site:
Web Address (United States)
www.Accessories.Ford.com Web Address (Canada)
www.Accessories.Ford.ca
Ford Motor Company will repair or replace
any properly authorized dealer-installed
Ford Original Accessory found to be
defective in factory-supplied materials or
workmanship during the warranty period,
as well as any component damaged by the
defective accessories. Ford Accessories
are available for your vehicle through an
authorized Ford dealer.
Ford Motor Company will warranty your
Ford Original Accessory through the
warranty that provides the greatest
benefit:
• 24 months, unlimited mileage.
• The remainder of your new vehicle
limited warranty.
Contact an authorized dealer for details
and a copy of the warranty.
Exterior Style
• Keyless entry.
• Side window deflectors*.
• Sill plates.
• Splash guards. Interior Style
•
Floor liners.
• Rear seat entertainment system* (not
compatible with power head
restraints).
• Seat covers.
Lifestyle
• Ash cup or coin holder.
• Cargo organization and management.
• Interior light kit.
• In-vehicle safe*.
• Portable audio speaker*.
• Roof rack and carriers*.
• SUV camping tent*.
• Tablet holder.
• Trailer hitches, wiring harnesses and
accessories.
Peace of Mind
• Back-up alarm.
• Hood deflector.
• Park assist sensors.
• Remote start.
• Roadside assistance kit*.
• Vehicle security system.
• Wheel locks.
• Window sunscreen*.
*Ford Licensed Accessory. The accessory
manufacturer designs, develops and
therefore warrants Ford Licensed
Accessories, and does not design or test
these accessories to Ford Motor Company
engineering requirements. Contact an
authorized Ford dealer for the accessory
manufacturer's limited warranty details
and request a copy of the Ford Licensed
Accessories product limited warranty from
the accessory manufacturer.
503
Expedition (TB8) Canada/United States of America, enUSA, Edition date: 201808, Second-Printing Accessories

Filling the Fuel Tank...........................................
194
Fuel Filler Funnel Location.......................189
Fuel Filter.........................................................341
Fuel Quality....................................................188 Choosing the Right Fuel.................................. 188
Fuel Shutoff
...................................................307
Fuse Box Locations.....................................320 Engine Compartment Fuse Box................... 320
Passenger Compartment Fuse Box...........320
Fuses................................................................320
Fuse Specification Chart..........................320 Engine Compartment Fuse Box................... 320
Passenger Compartment Fuse Box............326
G
Garage Door Opener...................................170
Garage Door Opener See: Universal Garage Door Opener............170
Gauges.............................................................106 Engine Coolant Temperature Gauge..........108
Engine Oil Pressure Gauge............................. 108
Fuel Gauge............................................................ 108
Transmission Fluid Temperature Gauge................................................................ 108
Turbo Boost Gauge........................................... 108
Type 1 and 2.......................................................... 106
Type 3...................................................................... 107
Gearbox See: Transmission.............................................. 199
General Information on Radio Frequencies...................................................56
Intelligent Access................................................. 56
General Maintenance Information
........507
Multi-Point Inspection.................................... 509
Owner Checks and Services......................... 508
Protecting Your Investment........................... 507
Why Maintain Your Vehicle?.......................... 507
Why Maintain Your Vehicle at Your Dealership?..................................................... 507
Getting Assistance Outside the U.S. and Canada..........................................................316
Getting the Services You Need................313 Away From Home............................................... 313
Global Opening............................................100 Moonroof................................................................ 101
Remote Control Front Windows.................... 101H
Hazard Flashers
............................................307
Headlamp Adjusting See: Adjusting the Headlamps..................... 344
Headlamp Exit Delay....................................96
Headlamp Removal See: Removing a Headlamp.......................... 345
Headrest See: Head Restraints......................................... 153
Head Restraints.............................................153 Adjusting the Head Restraint......................... 154
Front Seat Manual Head Restraints............154
Heated Exterior Mirrors................................151
Heated Rear Window...................................151
Heated Seats
.................................................166
Front Seats........................................................... 166
Rear Seats.............................................................. 167
Heated Steering Wheel
...............................90
Heated Windshield......................................150 Windshield Wiper De-Icer............................... 150
Heating See: Climate Control......................................... 142
Hill Descent Control
....................................223
Principle of Operation...................................... 223
Hill Start Assist...............................................217 Switching the System On and Off...............218
Using Hill Start Assist....................................... 218
Hints on Controlling the Interior Climate..........................................................146
Defogging the Side Windows in Cold Weather............................................................ 148
General Hints....................................................... 146
Quickly Cooling the Interior............................. 147
Quickly Heating the Interior............................. 147
Recommended Settings for Cooling..........148
Recommended Settings for Heating...........147
Hints on Driving With Anti-Lock Brakes.............................................................215
Home Screen
................................................438
Hood Lock See: Opening and Closing the Hood...........331
I
Ignition Switch...............................................179
In California (U.S. Only).............................314
Information Display Control......................90
572
Expedition (TB8) Canada/United States of America, enUSA, Edition date: 201808, Second-Printing Index

Information Displays....................................113
General Information........................................... 113
Information Messages
................................125
Active Park............................................................ 126
Adaptive Cruise Control................................... 126
AdvanceTrac and Traction Control...............127
Airbag....................................................................... 127
Alarm and Security............................................. 127
Automatic Engine Shutdown......................... 128
Battery and Charging System........................ 128
Blind Spot Information and Cross Traffic Alert System.................................................... 129
Collision Warning System............................... 130
Doors and Locks................................................. 130
Driver Alert............................................................ 130
Drivetrain............................................................... 130
Engine....................................................................... 131
Four-Wheel Drive................................................. 131
Fuel........................................................................\
... 132
Keys and Intelligent Access............................ 133
Lane Keeping System....................................... 134
Maintenance......................................................... 134
MyKey...................................................................... 135
Off Road................................................................. 135
Park Aid.................................................................. 136
Park Brake.............................................................. 137
Power Steering..................................................... 137
Pro Trailer Backup Assist™............................ 138
Remote Start........................................................ 139
Seats....................................................................... 139
Starting System ................................................. 139
Tire Pressure Monitoring System.................140
Trailer...................................................................... 140
Transmission......................................................... 141
Installing Child Restraints............................21 Child Seats............................................................... 21
Combining Seatbelt and LATCH Lower Anchors for Attaching Child Safety
Seats.................................................................... 28
Using Lap and Shoulder Belts......................... 22
Using Lower Anchors and Tethers for CHildren (LATCH)............................................ 27
Using Tether Straps............................................. 28
Instrument Cluster
......................................106
Instrument Lighting Dimmer.....................95
Instrument Panel
............................................18
Interior Lamps.................................................98 Front Interior Lamp............................................. 98Rear Interior Lamps............................................
99
Interior Mirror
..................................................102
Auto-Dimming Mirror........................................ 103
Introduction.........................................................7
J
Jump Starting the Vehicle........................308 Connecting the Jumper Cables................... 308
Jump Starting..................................................... 309
Preparing Your Vehicle.................................... 308
Removing the Jumper Cables...................... 309
K
Keyless Entry
....................................................72
Displaying the Factory-Set Code.................... 74
Locking and Unlocking....................................... 74
SECURICODE™ KEYLESS ENTRY KEYPAD............................................................... 72
Keyless Starting
............................................180
Ignition Modes..................................................... 180
Keys and Remote Controls.........................56
L
Lane Keeping System
................................250
Switching the System On and Off................251
System Display................................................... 252
System Settings.................................................. 251
Troubleshooting................................................. 253
Liftgate...............................................................76
Liftgate Window
...........................................105
Opening the Liftgate Window....................... 105
Lighting Control
..............................................94
Flashing the Headlamp High Beam..............95
Headlamp High Beam........................................ 94
Lighting..............................................................94 General Information............................................ 94
Limited Slip Differential.............................214 Locking Function................................................. 214
Spare Tire............................................................... 214
Trailer Towing....................................................... 214
Load Carriers See: Roof Racks and Load Carriers.............272
Load Carrying
................................................269
573
Expedition (TB8) Canada/United States of America, enUSA, Edition date: 201808, Second-Printing Index

Setting the Rear Blower Motor
Speed................................................................. 150
Setting the Rear Temperature....................... 150
Switching the Rear Climate Control On and Off....................................................................... 150
Switching the Rear Heated Seats On and Off....................................................................... 150
Rear Seats........................................................161
Adjusting the Manual Second Row
Outermost Seats for Easy Entry...............162
Adjusting the Power Second Row Outermost Seats for Easy Entry...............163
Adjusting the Second Row Center Seat.................................................................... 164
Adjusting the Second Row Outermost Seats for Easy Exit......................................... 163
Folding the Power Rear Seats....................... 165
Folding the Second Row Center Seat ........................................................................\
...... 164
Folding the Second Row Outermost Seats ........................................................................\
....... 161
Reclining the Second Row Outermost Seat Backrest............................................................ 163
Rear Under Floor Storage.........................269 Advanced System: Forward Divider, Cargo
Shelf and Rear Barrier (Bulkhead
Position)........................................................... 270
Cargo Management System......................... 269
Rear View Camera
.......................................235
Camera Guidelines............................................ 237
Manual Zoom...................................................... 238
Obstacle Distance Indicator........................... 237
Rear Camera Delay........................................... 238
Using the Rear View Camera System........236
Rear View Camera See: Rear View Camera................................... 235
Rear Window Wiper and Washers
...........93
Rear Window Washer......................................... 93
Rear Window Wiper Blade............................... 93
Recommended Towing Weights
...........290
Reduced Engine Performance...............303
Refueling...........................................................191 Refueling System Overview............................ 191
Refueling System Warning.............................. 193
Refueling Your Vehicle....................................... 191
Remote Control
..............................................56
Car Finder................................................................. 61
Integrated Keyhead Transmitter.................... 56Intelligent Access Key.........................................
57
Remote Start.......................................................... 61
Replacing the Battery......................................... 58
Sounding the Panic Alarm................................. 61
Using the Key Blade............................................ 58
Remote Start...................................................151 Automatic Settings............................................. 151
Heated and Cooled Features......................... 152
Last Settings......................................................... 152
Removing a Headlamp..............................345
Repairing Minor Paint Damage
..............354
Replacement Parts Recommendation........................................14
Collision Repairs.................................................... 14
Scheduled Maintenance and Mechanical Repairs.................................................................. 14
Warranty on Replacement Parts..................... 14
Replacing a Lost Key or Remote Control............................................................63
Reporting Safety Defects (Canada Only)...............................................................318
Reporting Safety Defects (U.S. Only)...............................................................318
Roadside Assistance
.................................306
Vehicles Sold in Canada: Getting Roadside
Assistance....................................................... 307
Vehicles Sold in the United States: Getting Roadside Assistance.................................. 306
Vehicles Sold in the United States: Using Roadside Assistance.................................. 306
Roadside Emergencies.............................306
Roof Racks and Load Carriers.................272 Adjusting the Crossbar..................................... 273
Maximum Recommended Load Amounts........................................................... 272
Running-In See: Breaking-In................................................. 303
Running Out of Fuel....................................189 Adding Fuel From a Portable Fuel
Container.......................................................... 190
Filling a Portable Fuel Container.................. 189
S
Safety Canopy ™
.............................................53
Safety Precautions......................................188
576
Expedition (TB8) Canada/United States of America, enUSA, Edition date: 201808, Second-Printing Index

Switching Adaptive Cruise Control
On....................................................................... 243
Switching to Normal Cruise Control...........248
System Not Available....................................... 247
Using Cruise Control....................................241 Canceling the Set Speed................................ 242
Changing the Set Speed.................................. 241
Resuming the Set Speed................................ 242
Setting the Cruise Speed................................. 241
Switching Cruise Control Off......................... 242
Switching Cruise Control On.......................... 241
Using Four-Wheel Drive...........................206
4WD Switch Selections.................................. 206
4X4 Indicator Lights......................................... 206
Driving Off-Road With Truck and Utility Vehicles............................................................ 209
How Your Vehicle Differs From Other Vehicles............................................................ 208
Operating 4WD Vehicles With Spare or Mismatched Tires......................................... 208
Using Hill Descent Control.......................223 Hill Descent Modes........................................... 223
Using MyKey With Remote Start Systems...........................................................67
Using Power Running Boards
....................85
Automatic Power Deploy.................................. 85
Automatic Power Stow..................................... 85
Bounce-back......................................................... 86
Enabling and Disabling...................................... 85
Manual Power Deploy........................................ 85
Using Snow Chains
.....................................373
Using Stability Control................................221 Stability Control and Traction Control with
Roll Stability Control ™ (RSC™)..............221
Using SYNC™ With Your Media Player
..............................................................417
Audio Voice Commands................................... 417
Media Sources...................................................... 417
Using SYNC™ With Your Phone.............412 Accessing Features through the Phone
Menu................................................................... 413
Pairing a Phone................................................... 412
Phone Controls.................................................... 413
Phone Voice Commands................................. 413
Using Traction Control................................219 Switching the System Off .............................. 219
System Indicator Lights and Messages.......................................................... 219Using Voice Recognition............................410
Audio Voice Commands................................. 440
Climate Voice Commands.............................. 441
Initiating a Voice Session................................ 410
Mobile App Voice Commands..................... 444
Navigation Voice Commands....................... 443
Phone Voice Commands................................. 441
SiriusXM Traffic and Travel Link Voice Commands..................................................... 444
System Interaction and Feedback................411
Voice Settings Commands............................ 445
Utilizing the Mediation/Arbitration Program (Canada Only).........................316
V
Vehicle Care
...................................................349
General Information......................................... 349
Vehicle Certification Label......................390
Vehicle Identification Number...............389
Vehicle Storage............................................354 Battery................................................................... 355
Body........................................................................\
354
Brakes.................................................................... 355
Cooling system................................................... 355
Engine.................................................................... 355
Fuel system.......................................................... 355
General.................................................................. 354
Miscellaneous..................................................... 355
Removing Vehicle From Storage.................355
Tires........................................................................\
355
Ventilation See: Climate Control......................................... 142
VIN See: Vehicle Identification Number............389
Voice Control
...................................................89
W
Warning Lamps and Indicators
...............109
Adaptive Cruise Control Indicator................109
Airbag Warning Lamp...................................... 109
Anti-Lock Brake System Warning Lamp.................................................................. 109
Automatic Headlamp High Beam Indicator............................................................ 109
Auto-Start-Stop Indicator.............................. 109
Battery.................................................................... 109
579
Expedition (TB8) Canada/United States of America, enUSA, Edition date: 201808, Second-Printing Index