2019 FORD EXPEDITION ECU

4.
Repeat this procedure on the other side
of your vehicle. ROOF RACKS AND LOAD
CARRIERS WARNING: When loading the roof
racks, we recommend you evenly
distribute the load, as well as maintain
a low center of gravity. Loaded vehicles,
with higher centers of gravity, may
handle differently than unloaded
vehicles. Take extra precautions, such
as slower speeds and increased stopping
distance, when driving a heavily loaded
vehicle.
For correct roof rack system function, you
must place loads directly on crossbars
affixed to the roof rack side rails. When
using the roof rack system, we recommend
you use Ford Genuine Accessory crossbars
designed specifically for your vehicle.
Make sure that you securely fasten the
load. Check the tightness of the load
before driving and at each fuel stop.
Note: Never place loads directly on the roof
panel. The roof panel is not designed to
directly carry a load.
Maximum Recommended Load Amounts Maximum Recommended Load
Description
125 lb (56 kg)
Vehicles with Moonroof
200 lb (90 kg)
Vehicles without Moonroof
Note: The maximum recommended load
is based on the load being evenly distributed
on the crossbars.
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Weight-distributing Hitch
WARNING: Do not adjust the
spring bars so that your vehicle's rear
bumper is higher than before attaching
the trailer. Doing so will defeat the
function of the weight-distributing hitch,
which may cause unpredictable
handling, and could result in serious
personal injury.
When hooking-up a trailer using a
weight-distributing hitch, always use the
following procedure:
1. Park the loaded vehicle, without the trailer, on a level surface.
2. Measure the height to the top of your vehicle's front wheel opening on the
fender. This is H1.
3. Attach the loaded trailer to your vehicle
without the weight-distributing bars
connected.
4. Measure the height to the top of your vehicle's front wheel opening on the
fender a second time. This is H2.
5. Install and adjust the tension in the weight-distributing bars so that the
height of your vehicle's front wheel
opening on the fender is approximately
half the way down from H2, toward H1.
6. Check that the trailer is level or slightly
nose down toward your vehicle. If not,
adjust the ball height accordingly and
repeat steps 2-6.
When the trailer is level or slightly nose
down toward the vehicle:
• Lock the bar tension adjuster in place.
• Check that the trailer tongue securely
attaches and locks onto the hitch.
• Install safety chains, lighting, and trailer
brake controls as required by law or the
trailer manufacturer. Safety Chains
Note:
Do not attach safety chains to the
bumper. Always connect the safety chains
to the frame or hook retainers of your trailer
hitch.
Install trailer safety chains to the trailer
hitch as recommended by the
manufacturer. Cross the chains under the
trailer tongue and allow enough slack for
turning tight corners. Do not allow the
chains to drag on the ground. If the trailer safety chain hook has a latch,
make sure the latch fully closes.
Trailer Brakes
WARNING:
Do not connect a
trailer's hydraulic brake system directly
to your vehicle's brake system. Your
vehicle may not have enough braking
power and your chances of having a
collision greatly increase.
Electric brakes and manual, automatic or
surge-type trailer brakes are safe if you
install them properly and adjust them to
the manufacturer's specifications. The
trailer brakes must meet local and federal
regulations.
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Exceeding these limits may allow water to
enter vehicle components:
•
Causing internal damage to the
components.
• Affecting driveability, emissions and
reliability.
Replace the rear axle lubricant anytime
the rear axle has been submerged in water.
Water may have contaminated the rear
axle lubricant, which is not normally
checked or changed unless a leak is
suspected or other axle repair is required.
TOWING THE VEHICLE ON
FOUR WHEELS WARNING: If your vehicle has a
steering wheel lock make sure the
ignition is in the accessory or on position
when being towed.
Recreational Towing
Note: Put your climate control system in
recirculated air mode to prevent exhaust
fumes from entering your vehicle.
See
Climate Control (page 142).
Follow these guidelines if you have a need
for recreational towing, for example towing
your vehicle behind a motorhome. These
guidelines prevent damage to your
transmission.
Two-wheel Drive Vehicles
You cannot tow a two wheel drive vehicle
with any wheels on the ground as vehicle
or transmission damage may occur. You
must tow your vehicle with all four wheels
off the ground, for example when using a
car-hauling trailer. Four-wheel Drive Vehicles Without 4x4
LOW
If your vehicle is not equipped with 4x4
Low, you cannot tow your vehicle with any
wheels on the ground or vehicle damage
may occur. You must tow your vehicle with
all four wheels off the ground, for example
when using a car-hauling trailer.
Four-wheel Drive Vehicles With 4x4
LOW
You can only tow a
4X4 LOW equipped
four-wheel drive vehicle with all wheels on
the ground by placing the transfer case in
its neutral position and engaging the four
wheel down towing feature. Perform the
steps outlined in the following section after
positioning your vehicle behind the tow
vehicle and properly securing them
together.
Four-wheel-down Towing
Note: If completed successfully, the
information display shows
Neutral Tow
Enabled Leave Transmission in Neutral.
This indicates that your vehicle is safe to
tow with all wheels on the ground.
Note: If you do not see the message in the
information display, you must perform the
procedure again from the beginning.
Note: Make sure you properly secure your
vehicle to the tow vehicle.
Entering Four-wheel-down Towing
1. Start your vehicle.
2. Select
2H on the 4WD mode selector
switch.
3. For vehicles equipped with a console shifter, place the transmission in stay
in neutral mode.
See Automatic
Transmission (page 199). For vehicles
equipped with a column shifter, place
the transmission in neutral (N).
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4.
Once the transmission is in neutral (N)
or stay in neutral mode, switch the
engine off but leave the ignition in the
on position. The information display
shows a Transmission Not in Park
message.
Note: If your vehicle has intelligent access,
you can keep your vehicle on while switching
the engine off by pressing the
START/STOP
button two times slowly
without pressing the brake pedal.
5. Press and hold the brake pedal.
6. Enable neutral tow through the information display by selecting
Settings
from the menu. See General
Information (page 113).
7. Then select
Advanced Settings.
8. Then select
Vehicle.
9. Then select
Neutral Tow.
10. Press and hold the
OK button until
the information display confirms
neutral tow is enabled.
Note: If completed successfully, the
information display shows
Neutral Tow
Enabled Leave Transmission in Neutral.
This indicates that your vehicle is safe to
tow with all wheels on the ground.
Note: If you do not see the message in the
display, you must perform the procedure
again from the beginning.
Note: You may hear an audible noise as the
transfer case shifts into its neutral position.
This is normal.
11. Leave the transmission in neutral (N).
If your vehicle has intelligent access,
press the engine
START/STOP
button once without pressing the
brake pedal to switch the ignition off.
You do not need to leave your keys in
the vehicle. You can lock and unlock
your vehicle as you normally do. If
your vehicle has a physical ignition
key, turn the ignition as far as it can
go toward the off position. It does not turn to the off position when the
transmission is in neutral (N). You
must leave the key in the ignition
when towing. To lock and unlock your
vehicle, use the keyless entry keypad
or an extra set of keys.
12. Release the brake pedal. WARNING:
Do not disconnect the
battery during recreational towing. It
prevents the transfer case from shifting
properly and may cause the vehicle to
roll, even if the transmission is in park
(P). WARNING:
Shifting the transfer
case to its neutral position for
recreational towing may cause the
vehicle to roll, even if the transmission is
in park (P). It may injure the driver and
others. Make sure you press the foot
brake and the vehicle is in a secure, safe
position when you shift to neutral (N).
Note: Failing to put the transfer case in its
neutral position may damage vehicle
components.
Note: You can check four-wheel-down
towing status at any time by opening the
driver door or turning the ignition to the
accessory or on position and verifying the
message displays in the cluster.
Exiting Four-wheel-down Towing
To exit four-wheel-down towing and return
the transfer case to its
2H position:
1. With your vehicle still properly secured
to the tow vehicle, start the engine.
2. After starting your vehicle, switch the engine off but leave the key in the on
position.
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WARNING: Secure the floor mat
to both retention devices so that it
cannot slip out of position and interfere
with the pedals. Failure to follow this
instruction could result in the loss of
control of your vehicle, personal injury or
death. WARNING:
Do not place
additional floor mats or any other
covering on top of the original floor mats.
This could result in the floor mat
interfering with the operation of the
pedals. Failure to follow this instruction
could result in the loss of control of your
vehicle, personal injury or death. WARNING: Always make sure that
objects cannot fall into the driver foot
well while your vehicle is moving. Objects
that are loose can become trapped
under the pedals causing a loss of
vehicle control. To install the floor mats, position the floor
mat eyelet over the retention post and
press down to lock in position.
To remove the floor mat, reverse the
installation procedure.
Note:
Regularly check the floor mats to
make sure they are secure.
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If you need to have your vehicle towed,
contact a professional towing service or,
if you are a member of a roadside
assistance program, your roadside
assistance service provider.
We recommend the use of a wheel lift and
dollies or flatbed equipment to tow your
vehicle. Do not tow with a slingbelt. Ford
Motor Company has not approved a
slingbelt towing procedure. Vehicle
damage may occur if towed incorrectly, or
by any other means.
Ford Motor Company produces a towing
manual for all authorized tow truck
operators. Have your tow truck operator
refer to this manual for proper hook-up
and towing procedures for your vehicle.
It is acceptable to have your front-wheel
drive vehicle towed from the front if using
proper wheel lift equipment to raise the
front wheels off the ground. When towing
in this manner, the rear wheels can remain
on the ground.
Front-wheel drive vehicles must have the
front wheels placed on a tow dolly when
towing your vehicle from the rear using
wheel lift equipment. This prevents
damage to the transmission.
Towing an all-wheel or four-wheel drive
vehicle requires that all wheels be off the
ground, such as using a wheel lift and
dollies or flatbed equipment. This prevents
damage to the transmission, all-wheel or
four-wheel drive system and vehicle.
TOWING POINTS WARNING: Using recovery hooks
is dangerous and should only be done by
a person familiar with proper vehicle
recovery safety practices. Improper use
of recovery hooks may cause hook failure
or separation from the vehicle and could
result in serious injury or death. WARNING: Always slowly remove
the slack from the recovery strap prior
to pulling. Failure to do so can introduce
significantly higher loads which can
cause the recovery hooks to break off, or
the recovery strap to fail which can cause
serious injury or death. WARNING:
Never link two straps
together with a clevis pin. These heavy
metal objects could become projectiles
if the strap breaks and can cause serious
injury or death.
Your vehicle comes equipped with
frame-mounted front recovery hooks.
These hooks should never have a load
applied to them greater than the gross
vehicle weight rating of your vehicle.
Before using recovery hooks:
• Make sure all attaching points are
secure and capable of withstanding
the applied load.
• Never use chains, cables or tow straps
with metal hook ends.
• Only use recovery straps that have a
minimum breaking strength two to
three times the gross vehicle weight of
the stuck vehicle.
• Make sure the recovery strap is in good
condition and free of visible cuts, tears
or damage.
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2. If your inquiry or concern remains
unresolved, contact the Sales Manager,
Service Manager or Customer Relations
Manager.
3. If you require assistance or clarification
on Ford Motor Company policies,
please contact the Ford Customer
Relationship Center.
In order to help us serve you better, please
have the following information available
when contacting a Customer Relationship
Center:
• Vehicle Identification Number.
• Your telephone number (home and
business).
• The name of the authorized dealer and
city where located.
• The vehicle ’s current odometer reading.
In some states within the United States,
you must directly notify Ford in writing
before pursuing remedies under your
state's warranty laws, and Ford is also
allowed a final repair attempt.
Additionally, in some states within the
United States, a consumer has the option
of submitting a warranty dispute to the
BBB Auto Line before taking action under
the Magnuson-Moss Warranty Act, or to
the extent allowed by state law, before
pursuing replacement or repurchase
remedies provided by certain state laws.
This dispute handling procedure is not
required prior to enforcing state created
rights or other rights which are independent
of the Magnuson-Moss Warranty Act or
state replacement or repurchase laws. IN CALIFORNIA (U.S. ONLY)
California Civil Code Section 1793.2(d)
requires that, if a manufacturer or its
representative is unable to repair a motor
vehicle to conform to the vehicle
’s
applicable express warranty after a
reasonable number of attempts, the
manufacturer shall be required to either
replace the vehicle with one substantially
identical or repurchase the vehicle and
reimburse the buyer in an amount equal to
the actual price paid or payable by the
consumer (less a reasonable allowance
for consumer use). The consumer has the
right to choose whether to receive a refund
or replacement vehicle.
California Civil Code Section 1793.22(b)
presumes that the manufacturer has had
a reasonable number of attempts to
conform the vehicle to its applicable
express warranties if, within the first 18
months of ownership of a new vehicle or
the first 18,000 mi (29,000 km), whichever
occurs first:
1. Two or more repair attempts are made
on the same non-conformity likely to
cause death or serious bodily injury OR
2. Four or more repair attempts are made
on the same nonconformity (a defect
or condition that substantially impairs
the use, value or safety of the vehicle)
OR
3. The vehicle is out of service for repair of nonconformities for a total of more
than 30 calendar days (not necessarily
all at one time).
In the case of 1 or 2 above, the consumer
must also notify the manufacturer of the
need for the repair of the nonconformity
at the following address:
Ford Motor Company
16800 Executive Plaza Drive
Mail Drop 3NE-B
Dearborn, MI 48126
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Transport Canada Contact Information
http://www.tc.gc.ca/eng/motorvehiclesafety/reporting-defects-motor-
vehicles.html (English)
Website
http://www.tc.gc.ca/fra/securiteautomobile/signaler-defauts-vehicules-
automobiles.html (French)
Website
1–800–333–0510
Phone Ford of Canada Contact Information
www.ford.ca
Website
1–800–565-3673
Phone
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