
911 Assist May Not Work If
•
Your cellular phone or 911 Assist
hardware sustains damage in a crash.
• The vehicle's battery or the SYNC
system has no power.
• The phone(s) thrown from your vehicle
are the ones paired and connected to
the system.
911 Assist Privacy Notice
When you switch on 911 Assist, it may
disclose to emergency services that your
vehicle has been in a crash involving the
deployment of an airbag or activation of
the fuel pump shut-off. Certain versions or
updates to 911 Assist may also be capable
of electronically or verbally disclosing to
911 operators your vehicle location or other
details about your vehicle or crash to assist
911 operators to provide the most
appropriate emergency services. If you do
not want to disclose this information, do
not switch the feature on.
Safety Information WARNING: Driving while
distracted can result in loss of vehicle
control, crash and injury. We strongly
recommend that you use extreme
caution when using any device that may
take your focus off the road. Your
primary responsibility is the safe
operation of your vehicle. We
recommend against the use of any
hand-held device while driving and
encourage the use of voice-operated
systems when possible. Make sure you
are aware of all applicable local laws
that may affect the use of electronic
devices while driving. •
Do not attempt to service or repair the
system. Have an authorized dealer
check your vehicle.
• Do not operate playing devices if the
power cords or cables are broken, split
or damaged. Place cords and cables
out of the way, so they do not interfere
with the operation of pedals, seats,
compartments or safe driving abilities.
• Do not leave playing devices in your
vehicle during extreme conditions as it
could cause them damage. See your
device's user guide for further
information.
• For your safety, some SYNC 3 functions
are speed-dependent. Their use is
limited to when your vehicle is traveling
at speeds under 3 mph (5 km/h). Make
sure that you review your device's
manual before using it with SYNC 3.
Speed-restricted Features
Some features of this system may be too
difficult to use while your vehicle is moving
so they are restricted from use unless your
vehicle is stationary.
• Screens crowded with information,
such as Point of Interest reviews and
ratings, SiriusXM Traffic and Travel Link
sports scores, movie times or ski
conditions.
• Any action that requires you to use a
keyboard is restricted, such as entering
a navigation destination or editing
information.
• All lists are limited so the user can view
fewer entries (such as phone contacts
or recent phone call entries).
See the following table for more specific
examples.
434
Expedition (TB8) Canada/United States of America, enUSA, Edition date: 201808, Second-Printing SYNC™ 3

To call a number in your contacts,
select:
Action and Description
Menu Item
You can then select the
name of the contact you
want to call. Any numbers
stored for that contact
display along with any
stored contact photos. You
can then select the
number that you want to
call. The system begins the
call.
Contacts
To call a number from your recent calls,
select: Action and Description
Menu Item
You can then select an
entry that you want to call.
The system begins the call.
Recent Call
List
To call a number that is not stored in
your phone, select: Action and Description
Menu Item
Select the digits of the
number you wish to call.
Phone
Keypad
The system begins the call.
Call
Pressing the backspace button deletes the
last digit you typed.
Receiving Calls
During an incoming call, an audible tone
sounds. Caller information appears in the
display if it is available. To accept the call, select: Menu Item
Accept
Note: You can also accept the call by
pressing the phone button on the steering
wheel.
To reject the call, select: Menu Item
Reject
Note: You can also reject the call by
pressing the phone button on the steering
wheel.
Ignore the call by doing nothing. SYNC 3
logs it as a missed call.
During a Phone Call
During a phone call, the contacts name
and number display on the screen along
with the call duration.
The phone status items are also visible:
• Signal Strength.
• Battery.
You can select any of the following during
an active phone call:
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Expedition (TB8) Canada/United States of America, enUSA, Edition date: 201808, Second-Printing SYNC™ 3

C
Cabin Air Filter.................................................151
Capacities and Specifications.................391 Alternative Engine Oil for Extremely Cold
Climates........................................................... 395
Specifications..................................................... 392
Cargo Nets
.......................................................271
Car Wash See: Cleaning the Exterior.............................. 349
Catalytic Converter
......................................196
On-Board Diagnostics (OBD-II).................... 197
Readiness for Inspection and Maintenance (I/M) Testing.................................................... 197
Center Console
..............................................178
Changing a Bulb...........................................345 Fog Lamp Bulb................................................... 346
Front Direction Indicator Bulb...................... 346
Headlamp Bulb.................................................. 345
LED Bulbs.............................................................. 347
LED Direction Indicator and Side Marker Bulbs................................................................. 346
LED Foglamp....................................................... 345
LED Headlamp................................................... 345
Rear Lamp, Brake Lamp, Rear Direction Indicator and Reverse Lamp
Bulbs................................................................. 346
Changing a Fuse..........................................329 Fuses...................................................................... 329
Changing a Road Wheel...........................380 Dissimilar Spare Wheel and Tire Assembly
Information..................................................... 380
Location of the Spare Tire and Tools..........381
Tire Change Procedure..................................... 381
Changing the 12V Battery..........................341 Battery Management System....................... 342
Changing the Engine Air Filter.................347
Changing the Wiper Blades.....................343
Checking MyKey System Status..............66 MyKey Distance.................................................... 66
Number of Admin Keys...................................... 67
Number of MyKeys............................................... 67
Checking the Wiper Blades
......................343
Childminder Mirror.......................................103
Child Restraint and Seatbelt Maintenance.................................................45
Child Restraint Positioning
.........................33 Child Safety......................................................20
General Information............................................ 20
Child Safety Locks
.........................................35
Left-Hand Side..................................................... 36
Right-Hand Side................................................... 36
Cleaning Leather Seats.............................353
Cleaning Products
.......................................349
Materials............................................................... 349
Cleaning the Engine
.....................................351
Cleaning the Exterior..................................349
Cleaning the Headlamps................................ 350
Exterior Chrome Parts..................................... 350
Exterior Plastic Parts........................................ 350
Stripes or Graphics........................................... 350
Underbody........................................................... 350
Under Hood......................................................... 350
Cleaning the Instrument Panel and Instrument Cluster Lens.........................352
Cleaning the Interior
...................................352
Mirrors.................................................................... 352
Cleaning the Wheels..................................354
Cleaning the Windows and Wiper Blades
............................................................351
Clearing All MyKeys.......................................66
Climate............................................................456 Accessing Rear Climate Controls................458
Accessing the Climate Control Menu........456
Directing the Airflow........................................ 456
Rear Climate Control Lock Indicator..........458
Setting the Blower Motor Speed.................456
Setting the Temperature................................ 456
Switching Auto Mode On and Off...............456
Switching Dual Zone Mode On and Off....................................................................... 457
Switching Maximum Air Conditioning On and Off.............................................................. 457
Switching Maximum Defrost On and Off....................................................................... 457
Switching Rear Auto Mode On and Off...................................................................... 458
Switching Recirculated Air On and Off....................................................................... 457
Switching the Air Conditioning On and Off...................................................................... 456
Switching the Climate Controlled Seats On and Off.............................................................. 457
Switching the Climate Control On and Off....................................................................... 457
569
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Switching the Heated Exterior Mirrors On
and Off.............................................................. 457
Switching the Heated Rear Window On and Off....................................................................... 457
Switching the Heated Seats On and Off....................................................................... 457
Switching the Heated Steering Wheel On and Off.............................................................. 457
Switching the Rear Climate Controlled Seats On and Off.......................................... 458
Switching the Rear Heated Seats On and Off...................................................................... 458
Switching the Rear Ventilated Seats On and Off............................................................. 458
Switching the Ventilated Seats On and Off...................................................................... 458
Climate Control.............................................142
Climate Controlled Seats..........................167
Ventilated Seats................................................. 168
Coolant Check See: Engine Coolant Check............................ 335
Crash Sensors and Airbag Indicator.......54
Creating a MyKey
...........................................65
Programming and Changing Configurable
Settings.............................................................. 66
Cross Traffic Alert
........................................258
Blocked Sensors................................................ 260
Switching the System Off and On..............260
System Errors..................................................... 260
System Lights, Messages and Audible Alerts................................................................. 260
System Limitations........................................... 260
Using the Cross Traffic Alert System.........258
Cruise Control.................................................89 Principle of Operation....................................... 241
Cruise control See: Using Cruise Control................................ 241
Customer Assistance
..................................313
D
Data Recording
..................................................9
911 Assist Privacy Notice..................................... 13
Comfort, Convenience and Entertainment Data........................................................................\
11
Event Data................................................................. 11
Service Data............................................................ 10
Services That Third Parties Provide...............12 Services That We Provide..................................
12
Vehicles With a Modem...................................... 12
Vehicles With SYNC............................................. 12
Daytime Running Lamps
............................96
Type One - Conventional
(Non-Configurable)....................................... 96
Type Two - Configurable................................... 96
Declaration of Conformity.......................554 Radio Frequency Statement......................... 554
Digital Radio
..................................................403
HD Radio Reception and Station
Troubleshooting........................................... 404
Direction Indicators
.......................................98
Doors and Locks.............................................69
Drive Control.................................................266 Selectable Drive Modes.................................. 266
Driver Alert.....................................................249 Using Driver Alert............................................... 249
Driver and Passenger Airbags...................49 Children and Airbags.......................................... 50
Proper Driver and Front Passenger Seating Adjustment........................................................ 49
Driving Aids
....................................................249
Driving Hints..................................................303
Driving Through Water
..............................304
DRL See: Daytime Running Lamps........................ 96
E
Economical Driving
.....................................303
Electric Parking Brake.................................216 Applying the Electric Parking Brake.............216
Automatically Releasing the Electric
Parking Brake................................................... 217
Manually Releasing the Electric Parking Brake................................................................... 216
Releasing the Electric Parking Brake if the Vehicle Battery is Running Out of
Charge................................................................ 217
Electromagnetic Compatibility
..............526
Emission Law.................................................195
Noise Emissions Warranty, Prohibited
Tampering Acts and Maintenance.........196
Tampering With a Noise Control System............................................................... 195
570
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Information Displays....................................113
General Information........................................... 113
Information Messages
................................125
Active Park............................................................ 126
Adaptive Cruise Control................................... 126
AdvanceTrac and Traction Control...............127
Airbag....................................................................... 127
Alarm and Security............................................. 127
Automatic Engine Shutdown......................... 128
Battery and Charging System........................ 128
Blind Spot Information and Cross Traffic Alert System.................................................... 129
Collision Warning System............................... 130
Doors and Locks................................................. 130
Driver Alert............................................................ 130
Drivetrain............................................................... 130
Engine....................................................................... 131
Four-Wheel Drive................................................. 131
Fuel........................................................................\
... 132
Keys and Intelligent Access............................ 133
Lane Keeping System....................................... 134
Maintenance......................................................... 134
MyKey...................................................................... 135
Off Road................................................................. 135
Park Aid.................................................................. 136
Park Brake.............................................................. 137
Power Steering..................................................... 137
Pro Trailer Backup Assist™............................ 138
Remote Start........................................................ 139
Seats....................................................................... 139
Starting System ................................................. 139
Tire Pressure Monitoring System.................140
Trailer...................................................................... 140
Transmission......................................................... 141
Installing Child Restraints............................21 Child Seats............................................................... 21
Combining Seatbelt and LATCH Lower Anchors for Attaching Child Safety
Seats.................................................................... 28
Using Lap and Shoulder Belts......................... 22
Using Lower Anchors and Tethers for CHildren (LATCH)............................................ 27
Using Tether Straps............................................. 28
Instrument Cluster
......................................106
Instrument Lighting Dimmer.....................95
Instrument Panel
............................................18
Interior Lamps.................................................98 Front Interior Lamp............................................. 98Rear Interior Lamps............................................
99
Interior Mirror
..................................................102
Auto-Dimming Mirror........................................ 103
Introduction.........................................................7
J
Jump Starting the Vehicle........................308 Connecting the Jumper Cables................... 308
Jump Starting..................................................... 309
Preparing Your Vehicle.................................... 308
Removing the Jumper Cables...................... 309
K
Keyless Entry
....................................................72
Displaying the Factory-Set Code.................... 74
Locking and Unlocking....................................... 74
SECURICODE™ KEYLESS ENTRY KEYPAD............................................................... 72
Keyless Starting
............................................180
Ignition Modes..................................................... 180
Keys and Remote Controls.........................56
L
Lane Keeping System
................................250
Switching the System On and Off................251
System Display................................................... 252
System Settings.................................................. 251
Troubleshooting................................................. 253
Liftgate...............................................................76
Liftgate Window
...........................................105
Opening the Liftgate Window....................... 105
Lighting Control
..............................................94
Flashing the Headlamp High Beam..............95
Headlamp High Beam........................................ 94
Lighting..............................................................94 General Information............................................ 94
Limited Slip Differential.............................214 Locking Function................................................. 214
Spare Tire............................................................... 214
Trailer Towing....................................................... 214
Load Carriers See: Roof Racks and Load Carriers.............272
Load Carrying
................................................269
573
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Load Limit.......................................................273
Special Loading Instructions for Owners of
Pick-up Trucks and Utility-type
Vehicles............................................................. 277
Vehicle Loading - with and without a Trailer................................................................. 273
Locking and Unlocking................................69 Activating Intelligent Access............................ 70
Autolock.................................................................... 71
Battery Saver.......................................................... 72
Illuminated Entry................................................... 72
Illuminated Exit...................................................... 72
Locking and Unlocking the Doors with the Key Blade............................................................. 71
Power Door Locks................................................ 69
Remote Control.................................................... 69
Smart Unlocks for Integrated Keyhead Transmitter.......................................................... 71
Smart Unlocks for Intelligent Access Keys........................................................................\
71
Lug Nuts See: Changing a Road Wheel....................... 380
M
Maintenance...................................................331 General Information.......................................... 331
Manual Climate Control.............................142 Directing Air to the Footwell Air
Vents................................................................... 142
Directing Air to the Instrument Panel Air Vents................................................................... 142
Locking the Rear Climate Control................143
Setting the Blower Motor Speed.................. 142
Setting the Rear Blower Motor Speed................................................................. 143
Setting the Rear Temperature....................... 143
Setting the Temperature.................................. 142
Switching Defrost On and Off........................ 142
Switching Maximum Air Conditioning On and Off............................................................... 143
Switching Maximum Defrost On and Off........................................................................\
143
Switching Recirculated Air On and Off........................................................................\
143
Switching the Air Conditioning On and Off........................................................................\
142Switching the Climate Control On and
Off........................................................................\
142
Switching the Rear Climate Control On and Off........................................................................\
143
Manual Liftgate...............................................76 Closing the Liftgate.............................................. 77
Opening the Liftgate........................................... 76
Manual Seats
..................................................157
Manual Lumbar .................................................. 157
Moving the Seat Backward and Forward.............................................................. 157
Recline Adjustment............................................ 157
Media Hub
.....................................................408
Memory Function.........................................160
Easy Entry and Exit Feature............................. 161
Linking a PreSet Position to your Remote Control or Intelligent Access Key
Fob...................................................................... 160
Saving a PreSet Position................................. 160
Message Center See: Information Displays................................. 113
Mirrors See: Windows and Mirrors.............................. 100
Mobile Communications Equipment.......15
Moonroof
.........................................................104
Bounce-Back....................................................... 105
Opening and Closing the Moonroof............104
Motorcraft Parts
...........................................387
MyKey – Troubleshooting...........................67
MyKey ™.............................................................64
Principle of Operation........................................ 64
N
Navigation......................................................464 cityseeker............................................................... 471
Destination Mode............................................. 466
Map Mode............................................................ 464
Navigation Map Updates................................ 472
Navigation Menu............................................... 469
SiriusXM Traffic and Travel Link................... 472
SYNC AppLink...................................................... 471
Waypoints............................................................ 470
Normal Scheduled Maintenance
...........510
Intelligent Oil-Life Monitor.............................. 510
Normal Maintenance Intervals....................... 511
574
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Setting the Rear Blower Motor
Speed................................................................. 150
Setting the Rear Temperature....................... 150
Switching the Rear Climate Control On and Off....................................................................... 150
Switching the Rear Heated Seats On and Off....................................................................... 150
Rear Seats........................................................161
Adjusting the Manual Second Row
Outermost Seats for Easy Entry...............162
Adjusting the Power Second Row Outermost Seats for Easy Entry...............163
Adjusting the Second Row Center Seat.................................................................... 164
Adjusting the Second Row Outermost Seats for Easy Exit......................................... 163
Folding the Power Rear Seats....................... 165
Folding the Second Row Center Seat ........................................................................\
...... 164
Folding the Second Row Outermost Seats ........................................................................\
....... 161
Reclining the Second Row Outermost Seat Backrest............................................................ 163
Rear Under Floor Storage.........................269 Advanced System: Forward Divider, Cargo
Shelf and Rear Barrier (Bulkhead
Position)........................................................... 270
Cargo Management System......................... 269
Rear View Camera
.......................................235
Camera Guidelines............................................ 237
Manual Zoom...................................................... 238
Obstacle Distance Indicator........................... 237
Rear Camera Delay........................................... 238
Using the Rear View Camera System........236
Rear View Camera See: Rear View Camera................................... 235
Rear Window Wiper and Washers
...........93
Rear Window Washer......................................... 93
Rear Window Wiper Blade............................... 93
Recommended Towing Weights
...........290
Reduced Engine Performance...............303
Refueling...........................................................191 Refueling System Overview............................ 191
Refueling System Warning.............................. 193
Refueling Your Vehicle....................................... 191
Remote Control
..............................................56
Car Finder................................................................. 61
Integrated Keyhead Transmitter.................... 56Intelligent Access Key.........................................
57
Remote Start.......................................................... 61
Replacing the Battery......................................... 58
Sounding the Panic Alarm................................. 61
Using the Key Blade............................................ 58
Remote Start...................................................151 Automatic Settings............................................. 151
Heated and Cooled Features......................... 152
Last Settings......................................................... 152
Removing a Headlamp..............................345
Repairing Minor Paint Damage
..............354
Replacement Parts Recommendation........................................14
Collision Repairs.................................................... 14
Scheduled Maintenance and Mechanical Repairs.................................................................. 14
Warranty on Replacement Parts..................... 14
Replacing a Lost Key or Remote Control............................................................63
Reporting Safety Defects (Canada Only)...............................................................318
Reporting Safety Defects (U.S. Only)...............................................................318
Roadside Assistance
.................................306
Vehicles Sold in Canada: Getting Roadside
Assistance....................................................... 307
Vehicles Sold in the United States: Getting Roadside Assistance.................................. 306
Vehicles Sold in the United States: Using Roadside Assistance.................................. 306
Roadside Emergencies.............................306
Roof Racks and Load Carriers.................272 Adjusting the Crossbar..................................... 273
Maximum Recommended Load Amounts........................................................... 272
Running-In See: Breaking-In................................................. 303
Running Out of Fuel....................................189 Adding Fuel From a Portable Fuel
Container.......................................................... 190
Filling a Portable Fuel Container.................. 189
S
Safety Canopy ™
.............................................53
Safety Precautions......................................188
576
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Switching Adaptive Cruise Control
On....................................................................... 243
Switching to Normal Cruise Control...........248
System Not Available....................................... 247
Using Cruise Control....................................241 Canceling the Set Speed................................ 242
Changing the Set Speed.................................. 241
Resuming the Set Speed................................ 242
Setting the Cruise Speed................................. 241
Switching Cruise Control Off......................... 242
Switching Cruise Control On.......................... 241
Using Four-Wheel Drive...........................206
4WD Switch Selections.................................. 206
4X4 Indicator Lights......................................... 206
Driving Off-Road With Truck and Utility Vehicles............................................................ 209
How Your Vehicle Differs From Other Vehicles............................................................ 208
Operating 4WD Vehicles With Spare or Mismatched Tires......................................... 208
Using Hill Descent Control.......................223 Hill Descent Modes........................................... 223
Using MyKey With Remote Start Systems...........................................................67
Using Power Running Boards
....................85
Automatic Power Deploy.................................. 85
Automatic Power Stow..................................... 85
Bounce-back......................................................... 86
Enabling and Disabling...................................... 85
Manual Power Deploy........................................ 85
Using Snow Chains
.....................................373
Using Stability Control................................221 Stability Control and Traction Control with
Roll Stability Control ™ (RSC™)..............221
Using SYNC™ With Your Media Player
..............................................................417
Audio Voice Commands................................... 417
Media Sources...................................................... 417
Using SYNC™ With Your Phone.............412 Accessing Features through the Phone
Menu................................................................... 413
Pairing a Phone................................................... 412
Phone Controls.................................................... 413
Phone Voice Commands................................. 413
Using Traction Control................................219 Switching the System Off .............................. 219
System Indicator Lights and Messages.......................................................... 219Using Voice Recognition............................410
Audio Voice Commands................................. 440
Climate Voice Commands.............................. 441
Initiating a Voice Session................................ 410
Mobile App Voice Commands..................... 444
Navigation Voice Commands....................... 443
Phone Voice Commands................................. 441
SiriusXM Traffic and Travel Link Voice Commands..................................................... 444
System Interaction and Feedback................411
Voice Settings Commands............................ 445
Utilizing the Mediation/Arbitration Program (Canada Only).........................316
V
Vehicle Care
...................................................349
General Information......................................... 349
Vehicle Certification Label......................390
Vehicle Identification Number...............389
Vehicle Storage............................................354 Battery................................................................... 355
Body........................................................................\
354
Brakes.................................................................... 355
Cooling system................................................... 355
Engine.................................................................... 355
Fuel system.......................................................... 355
General.................................................................. 354
Miscellaneous..................................................... 355
Removing Vehicle From Storage.................355
Tires........................................................................\
355
Ventilation See: Climate Control......................................... 142
VIN See: Vehicle Identification Number............389
Voice Control
...................................................89
W
Warning Lamps and Indicators
...............109
Adaptive Cruise Control Indicator................109
Airbag Warning Lamp...................................... 109
Anti-Lock Brake System Warning Lamp.................................................................. 109
Automatic Headlamp High Beam Indicator............................................................ 109
Auto-Start-Stop Indicator.............................. 109
Battery.................................................................... 109
579
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