
6. Your phone may prompt you to give
the system permission to access
information. To check your phone ’s
compatibility, see your phone ’s manual
or visit the website.
Alternatively, to add a phone, select: Menu Item
Add Phone
Then select:
Discover Other Bluetooth Devices
1. Follow the on-screen instructions.
2. Select your phone's name when it appears on the touchscreen.
3. Confirm that the six-digit number appearing on your phone matches the
six-digit number on the touchscreen.
4. The touchscreen indicates when the pairing is successful. 5. Your phone may prompt you to give
the system permission to access
information. To check your phone ’s
compatibility, see your phone ’s manual
or visit the website.
Other features, such as text messaging
using Bluetooth and automatic phonebook
download, are phone-dependent features.
Once you have paired a device you can
adjust the following options.
To check your phone ’s compatibility,
see your phone ’s manual or visit the
website: Website
owner.ford.com
owner.lincoln.com
www.syncmyride.ca
www.syncmaroute.ca
Once you have paired a device you can
adjust the following options. Action and Description
Menu Item
View Devices
You can then select: You can add a Bluetooth enabled device by following the steps in
the previous table.
Add a Bluetooth
Device
You can select a phone by touching the name of the phone on the screen. You then
have the following options:
Depending on the status of the device, you can select either of these
options to interact with the selected device.
Connect
Disconnect
Allows you to select this device to be your preferred device.
Make Primary
Removes the selected device from the system.
Delete
Press the info icon next to the device name
to see phone and device information.
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Cell phone issues
Possible solution
Possible cause
Issue
Text messages from WhatsApp and Face-
book Messenger are not supported.
Your cell phone must support downloading
text messages through Bluetooth to receive
incoming text messages.
This is a cell phone-
dependent feature.
Audible text
messages do
not work on my
cell phone. Because each cell phone is different, refer
to your device's manual for the specific cell
phone you are pairing. In fact, there can be
differences between cell phones due to
brand, model, service provider and software
version.
This is a cell phone limita-
tion. USB and Bluetooth Stereo issues
Possible solution
Possible cause
Issue
Disconnect the device from SYNC 3. Try
switching your device off, resetting it or
removing the battery, then reconnect it to
SYNC 3.
Possible device malfunc-
tion.
I am having
trouble
connecting my
device. Make sure you are using the manufacturer's
cable.
Make sure to correctly insert the USB cable
into the device and your vehicle's USB port.
Make sure that the device does not have
an auto-install program or active security
settings.
Make sure your device is unlocked before
connecting it to SYNC 3.
The device has a lock
screen enabled.
Make sure you are not leaving the device in
your vehicle during very hot or cold
temperatures.
This is a device limitation.
SYNC 3 does
not recognize
my device when
I start my
vehicle.
Make sure you connect the device to SYNC
3 and that you have started the media
player on your device.
This is a device-
dependent feature.
Bluetooth audio
does not
stream.
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O
Oil Change Indicator Reset......................334
Oil Check
See: Engine Oil Check...................................... 333
Opening and Closing the Hood...............331
Ordering Additional Owner's Literature......................................................318
Obtaining a French Owner ’s Manual..........318
Overhead Console........................................178
P
Parking Aids...................................................225 Principle of Operation...................................... 225
Passive Anti-Theft System
..........................81
SecuriLock ™........................................................... 81
PATS See: Passive Anti-Theft System...................... 81
Perchlorate........................................................13
Personal Safety System ™
..........................47
How Does the Personal Safety System
Work?................................................................... 47
Phone..............................................................458 During a Phone Call.......................................... 462
Making Calls......................................................... 461
Pairing Your Cell Phone for the First Time.................................................................. 458
Phone Menu........................................................ 459
Receiving Calls................................................... 462
Smartphone Connectivity.............................. 463
Text Messaging................................................... 463
Post-Crash Alert System
...........................310
Power Door Locks See: Locking and Unlocking............................. 69
Power Liftgate
..................................................77
Disabling the Liftgate Button........................... 79
Obstacle Detection.............................................. 79
Opening and Closing the Liftgate.................. 78
Opening the Liftgate Window......................... 79
Setting the Liftgate Open Height................... 79
Stopping the Liftgate Movement................... 79
Using the Hands-Free Liftgate....................... 80
Power Running Boards................................85
Power Seats....................................................157 Adjusting the Lumbar Support..................... 158
Adjusting the Multi-Contour Front Seats With Active Motion ...................................... 158Power Windows
...........................................100
Accessory.............................................................. 100
Bounce-Back....................................................... 100
One-Touch Down............................................... 100
One-Touch Up..................................................... 100
Window Lock....................................................... 100
Pre-Collision Assist
.....................................262
Adjusting the Pre-Collision Assist
Settings............................................................ 263
Blocked Sensors................................................ 264
Distance Indication and Alert........................ 263
Using the Pre-Collision Assist System.............................................................. 262
Protecting the Environment........................17
Puncture See: Changing a Road Wheel....................... 380
R
Rear Axle..........................................................214
Rear Parking Aid
...........................................226
Obstacle Distance Indicator.......................... 226
Rear Passenger Climate Controls - Vehicles With: Automatic Temperature
Control...........................................................148
Directing Air to the Overhead Air Vents.................................................................. 148
Directing Air to the Rear Footwell Air Vents.................................................................. 148
Rear Climate Control Lock Indicator...........148
Setting the Rear Blower Motor Speed................................................................. 149
Setting the Rear Temperature....................... 149
Switching Rear Auto Mode On and Off....................................................................... 149
Switching the Rear Climate Control On and Off....................................................................... 149
Switching the Rear Heated Seats On and Off....................................................................... 149
Rear Passenger Climate Controls - Vehicles With: Manual Temperature
Control...........................................................149
Directing Air to the Overhead Air Vents.................................................................. 150
Directing Air to the Rear Footwell Air Vents.................................................................. 150
Rear Climate Control Lock Indicator...........150
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Switching Adaptive Cruise Control
On....................................................................... 243
Switching to Normal Cruise Control...........248
System Not Available....................................... 247
Using Cruise Control....................................241 Canceling the Set Speed................................ 242
Changing the Set Speed.................................. 241
Resuming the Set Speed................................ 242
Setting the Cruise Speed................................. 241
Switching Cruise Control Off......................... 242
Switching Cruise Control On.......................... 241
Using Four-Wheel Drive...........................206
4WD Switch Selections.................................. 206
4X4 Indicator Lights......................................... 206
Driving Off-Road With Truck and Utility Vehicles............................................................ 209
How Your Vehicle Differs From Other Vehicles............................................................ 208
Operating 4WD Vehicles With Spare or Mismatched Tires......................................... 208
Using Hill Descent Control.......................223 Hill Descent Modes........................................... 223
Using MyKey With Remote Start Systems...........................................................67
Using Power Running Boards
....................85
Automatic Power Deploy.................................. 85
Automatic Power Stow..................................... 85
Bounce-back......................................................... 86
Enabling and Disabling...................................... 85
Manual Power Deploy........................................ 85
Using Snow Chains
.....................................373
Using Stability Control................................221 Stability Control and Traction Control with
Roll Stability Control ™ (RSC™)..............221
Using SYNC™ With Your Media Player
..............................................................417
Audio Voice Commands................................... 417
Media Sources...................................................... 417
Using SYNC™ With Your Phone.............412 Accessing Features through the Phone
Menu................................................................... 413
Pairing a Phone................................................... 412
Phone Controls.................................................... 413
Phone Voice Commands................................. 413
Using Traction Control................................219 Switching the System Off .............................. 219
System Indicator Lights and Messages.......................................................... 219Using Voice Recognition............................410
Audio Voice Commands................................. 440
Climate Voice Commands.............................. 441
Initiating a Voice Session................................ 410
Mobile App Voice Commands..................... 444
Navigation Voice Commands....................... 443
Phone Voice Commands................................. 441
SiriusXM Traffic and Travel Link Voice Commands..................................................... 444
System Interaction and Feedback................411
Voice Settings Commands............................ 445
Utilizing the Mediation/Arbitration Program (Canada Only).........................316
V
Vehicle Care
...................................................349
General Information......................................... 349
Vehicle Certification Label......................390
Vehicle Identification Number...............389
Vehicle Storage............................................354 Battery................................................................... 355
Body........................................................................\
354
Brakes.................................................................... 355
Cooling system................................................... 355
Engine.................................................................... 355
Fuel system.......................................................... 355
General.................................................................. 354
Miscellaneous..................................................... 355
Removing Vehicle From Storage.................355
Tires........................................................................\
355
Ventilation See: Climate Control......................................... 142
VIN See: Vehicle Identification Number............389
Voice Control
...................................................89
W
Warning Lamps and Indicators
...............109
Adaptive Cruise Control Indicator................109
Airbag Warning Lamp...................................... 109
Anti-Lock Brake System Warning Lamp.................................................................. 109
Automatic Headlamp High Beam Indicator............................................................ 109
Auto-Start-Stop Indicator.............................. 109
Battery.................................................................... 109
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