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If the central locking function does not
operate, lock the doors individually using
the key in the position shown.
Left-Hand Side
Turn clockwise to lock.
Right-Hand Side
Turn counterclockwise to lock.
Opening a Rear Door from the
Inside
Pull the interior door handle twice to
unlock and open a rear door. The first pull
unlocks the door and the second pull
opens the door. Activating Intelligent Access (If
Equipped)
General Information
You can unlock and lock the vehicle
without taking the keys out of your pocket
or purse when your intelligent access key
is within
3 ft (1 m) of your vehicle.
Intelligent access uses a sensor on the
back of the door handle for unlocking and
a separate sensor on the face of each door
handle for locking.
The system does not function if:
• Your vehicle battery has no charge.
• The key battery has no charge.
• The key frequencies are jammed.
Note: The system may not function if the
passive key is close to metal objects or
electronic devices, for example keys or a cell
phone.
Note: If the system does not function, use
the key blade to lock and unlock your
vehicle. See
Remote Control (page 50).
Unlocking Using Intelligent Access With your intelligent access key within
3 ft
(1 m) of your vehicle, touch the unlock
sensor on the back of the door handle for
a brief period and then pull on the door
handle to unlock, being careful to not
touch the lock sensor at the same time or
pulling the door handle too quickly. The
intelligent access system requires a brief
delay to authenticate your intelligent
access key fob.
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WARNING: Do not use the
memory function when your vehicle is
moving.
This function recalls the position of the
following:
• Driver seat.
• Power mirrors.
The memory control is on the driver door. Saving a PreSet Position
1. Switch the ignition on.
2. Adjust the memory features to your
desired position.
3. Press and hold the desired memory button until you hear a single tone.
You can save up to three memory position
presets. You can save a memory preset at
any time.
Recalling a Pre-Set Position
Press and release the memory button
associated with your desired driving
position. The memory features move to
the position stored for that preset. Note:
You can only recall a preset memory
position when you switch the ignition off, or
when the transmission is in park (P) or
neutral (N) (and your vehicle is not moving)
if you switch the ignition on.
You can also recall a preset memory
position by:
• Pressing the unlock button on your
intelligent access keyfob if it is linked
to a preset position.
• Unlocking the intelligent driver door
handle if a linked key fob is present.
Note: Using a linked key fob to recall your
memory position when the ignition is off
moves the seat to the Easy Entry position.
Note: Pressing any active memory feature
adjustment control (or any memory button)
during a memory recall cancels the
operation.
Linking a PreSet Position to your
Remote Control or Intelligent Access
Key Fob
You can save preset memory positions for
up to three remote controls or intelligent
access (IA) keys.
1. With the ignition on, move the memory
positions to the desired positions.
2. Press and hold the desired preset button for about five seconds. A tone
sounds after about two seconds.
Continue holding until you hear a
second tone.
3. Within three seconds, press the lock button on the remote control you are
linking.
To unlink a remote control, follow the
same procedure – except in step 3, press
the unlock button on the remote control.
Note: If more than one linked remote
control or intelligent access key is in range,
the memory function moves to the settings
of the first key to initiate a memory recall.
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Personal Profiles
Possible cause and solution
Issue
Personal Profiles have not been set up.
I cannot create a profile. An invalid profile name was entered.
A memory button was not selected when
prompted.
The vehicle
’s ignition was not On and in
Park or was shifted out of Run or Park while
creating a profile.
Personal Profiles is turned off.
The lock button was not selected on a
keyfob when prompted.
I cannot link a keyfob. The keyfob selected was already associ-
ated to another profile and an overwrite
was declined.
A profile recall was performed while linking
a keyfob.
The vehicle
’s ignition was not On and in
Park, or was shifted out of Run or Park while
linking a keyfob.
The old linking method is used.
The unsaved setting is not supported by
Personal Profiles.
My personalized settings do not save. A different Personal Profile is active than
expected.
Another user has changed settings for the
wrong Personal Profile.
A Personal Profile has not been created.
My profile will not recall. Personal Profiles is turned off.
The requested profile is already active.
The memory button being used is not linked
to a profile.
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Personal Profiles
Possible cause and solution
Issue
The keyfob being used is not linked to a
profile.
The wrong keyfob is being used.
A button other than unlock or remote start
is being pressed on a linked keyfob.
The Personal Profile was deleted.
Personal Profiles is turned off.
My preset positions recall but my profile
does not.
The vehicle is in motion.
My profile recalls but my preset positions
do not. The preset positions are the same as the
Guest or previously active profile.
Unlink and relink your keyfob in the
Personal Profiles menu. You may need to
see your authorized dealer.
I lost a keyfob.
Keyfobs had been erased and reprogramed.
This could happen if you let dealership add
a new keyfob to replace lost one.
I lost all profiles.
Master Reset had been performed without
your acknowledgement.
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Escape (TM2) Canada/United States of America, enUSA, Edition date: 201807, Second-Printing SYNC™ 3 (If Equipped)