
Item
Immediately end a
phone call. You can
also press the
button on the
steering wheel.
End Call
Press this to access
the phone keypad.
Keypad
You can switch the
microphone off so
the caller does not
hear you.
Mute Item
Privacy Transfer the call to
the cell phone or
back to SYNC 3.
Text Messaging
Note: Downloading and sending text
messages using Bluetooth are cell
phone-dependent features.
Note: Certain features in text messaging
are speed-dependent and not available
when your vehicle is traveling at speeds over
3 mph (5 km/h).
Receiving a Text Message
When a new message arrives, an audible tone sounds and the screen displays a
pop-up with the sender name and ID, if supported by your cell phone. You can
select: Action and Description
Menu Item
Have SYNC 3 read the message to you.
Hear It
View the text on the touchscreen.
View
To call the sender.
Call
You can select from 15 preset messages. Press the message
that you would like to use and confirm to send the message.
SYNC 3 confirms when the message is sent successfully.
Reply
To exit the screen.
Close
Smartphone Connectivity (If Equipped)
SYNC 3 allows you to use Apple CarPlay
and Android Auto to access your phone.
When you use Apple CarPlay or Android
Auto, you can:
• Make calls.
• Send and receive messages.
• Listen to music.
• Use your phone's voice assistant. Apple CarPlay and Android Auto disable
some SYNC 3 features.
Most Apple CarPlay and Android Auto
features use mobile data.
Apple CarPlay
Apple CarPlay requires an iPhone 5 or
newer with iOS 7.1 or newer. Updating to
the latest iOS version is recommended.
1. Plug your phone into a USB port.  See
USB Port
 (page 332).
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Escape (TM2) Canada/United States of America, enUSA, Edition date: 201807, Second-Printing SYNC™ 3
 (If Equipped) 

Note:
The Vehicle Wi-Fi Hotspot (Vehicle
Hotspot) may be operational while ignition
is On and may remain operational while the
ignition is Off.
Note: Vehicle Hotspot services are provided
by the vehicle network carrier, subject to
your vehicle network carrier agreement,
coverage and availability.
Note: It is the account owner ’s
responsibility to remove the vehicle from
the vehicle network carrier account when
ownership of the vehicle is transferred. If the
owner would like to remove the vehicle from
the account for any reason, please contact
your vehicle network carrier for more
information.
Note: : Data, e.g. the Vehicle Identification
Number (VIN), SIM Card ID, and data plan
usage, is shared between Ford and the
vehicle network carrier to provide the
Vehicle Hotspot service in accordance with
your vehicle network carrier agreement,
coverage and availability, and may be used
to enable a seamless transition from an old
to new embedded modem and to confirm
any updates are successfully delivered.
Note: : For your convenience data usage
may be available for monitoring under
Settings but may not reflect actual or
current usage. The vehicle network carrier
is responsible for providing information
about your account. Please contact the
vehicle network carrier for more information. Note:
: Ford may need to update operating
system software on your vehicle, including
security updates and bug fixes, to keep
connected services current, like Vehicle
Hotspot, without prior notice to you.
Note: If you do not have an active vehicle
hotspot data plan, open your web browser
and go to a website using the HTTP protocol
to be automatically redirected to the vehicle
network carrier landing page where you can
purchase data. Websites using HTTPS will
not automatically redirect.
Ambient Lighting (If Equipped)
Tap a color once to active ambient lighting.
This sets the color to the highest intensity.
You can drag the colors up and down to
increase or decrease the intensity.
To switch ambient lighting off, press the
active color once or drag the active color
all the way down to zero intensity.
Vehicle
Note: Your vehicle may not have all of
these features.
You can select the following features to
update their settings.
Door Keypad Code
Select this button to add or erase a
personal door keypad code. To add or
erase a personal code, you first need to
enter the five-digit factory set code. You
can find this code on the owner's wallet
card in the glove box or from your
authorized dealer.
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Escape (TM2) Canada/United States of America, enUSA, Edition date: 201807, Second-Printing SYNC™ 3
 (If Equipped) 

Voice command issues
Possible solution
Possible cause
Issue
SYNC 3 applies the phonetic pronunciation
rules of the selected language to the
contact names stored on your cell phone.
You may not be saying
the name exactly as it
appears on your phone-
book.
The SYNC 3
voice control
system is having
trouble recog-
nizing foreign
names stored
on my cell
phone.
Helpful Hint: You can select your contact
manually. Press PHONE. Select the option
for phonebook and then contact name.
Press the soft-key option to hear it. SYNC
3 will read the contact name to you, giving
you some idea of the pronunciation it is
expecting.
SYNC 3 applies the phonetic pronunciation
rules of the selected language to the names
stored on your media player or USB flash
drive. It is able to make some exceptions
for very popular artist names (for example,
U2) such that you can always use the
English pronunciation for these artists.
You may be saying the
foreign names using the
currently selected
language for SYNC 3.
The SYNC 3
voice control
system is having
trouble recog-
nizing foreign
tracks, artists,
albums, genres
and playlist
names from my
media player or
USB flash drive.
SYNC 3 uses a synthetically generated
voice rather than pre-recorded human
voice.
SYNC 3 uses text-to-
speech voice prompt
technology.
The system
generates voice
prompts and
the pronunci-
ation of some
words may not
be accurate for
my language. SYNC 3 offers several new voice control
features for a wide range of languages.
Dialing a contact name directly from the
phonebook without pre-recording (for
example,
“call John Smith ”) or selecting a
track, artist, album, genre or playlist directly
from your media player (for example, "play
artist Madonna").
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Escape (TM2) Canada/United States of America, enUSA, Edition date: 201807, Second-Printing SYNC™ 3
 (If Equipped) 

Personal Profiles
Possible cause and solution
Issue
Personal Profiles have not been set up.
I cannot create a profile. An invalid profile name was entered.
A memory button was not selected when
prompted.
The vehicle
’s ignition was not On and in
Park or was shifted out of Run or Park while
creating a profile.
Personal Profiles is turned off.
The lock button was not selected on a
keyfob when prompted.
I cannot link a keyfob. The keyfob selected was already associ-
ated to another profile and an overwrite
was declined.
A profile recall was performed while linking
a keyfob.
The vehicle
’s ignition was not On and in
Park, or was shifted out of Run or Park while
linking a keyfob.
The old linking method is used.
The unsaved setting is not supported by
Personal Profiles.
My personalized settings do not save. A different Personal Profile is active than
expected.
Another user has changed settings for the
wrong Personal Profile.
A Personal Profile has not been created.
My profile will not recall. Personal Profiles is turned off.
The requested profile is already active.
The memory button being used is not linked
to a profile.
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Escape (TM2) Canada/United States of America, enUSA, Edition date: 201807, Second-Printing SYNC™ 3 (If Equipped) 

Personal Profiles
Possible cause and solution
Issue
The keyfob being used is not linked to a
profile.
The wrong keyfob is being used.
A button other than unlock or remote start
is being pressed on a linked keyfob.
The Personal Profile was deleted.
Personal Profiles is turned off.
My preset positions recall but my profile
does not.
The vehicle is in motion.
My profile recalls but my preset positions
do not. The preset positions are the same as the
Guest or previously active profile.
Unlink and relink your keyfob in the
Personal Profiles menu. You may need to
see your authorized dealer.
I lost a keyfob.
Keyfobs had been erased and reprogramed.
This could happen if you let dealership add
a new keyfob to replace lost one.
I lost all profiles.
Master Reset had been performed without
your acknowledgement.
442
Escape (TM2) Canada/United States of America, enUSA, Edition date: 201807, Second-Printing SYNC™ 3 (If Equipped) 

For a complete listing of the accessories
that are available for your vehicle, please
contact your authorized dealer or visit the
online store web site:
Web Address (United States)
www.Accessories.Ford.com Web Address (Canada)
www.Accessories.Ford.ca
Ford Motor Company will repair or replace
any properly authorized dealer-installed
Ford Original Accessory found to be
defective in factory-supplied materials or
workmanship during the warranty period,
as well as any component damaged by the
defective accessories.
Ford Motor Company will warrant your
Ford Original Accessory through the
warranty that provides the greatest
benefit:
• 24 months, unlimited mileage.
• The remainder of your new vehicle
limited warranty.
Contact an authorized dealer for details
and a copy of the warranty.
Exterior Style
• Hood deflector*.
• Side window deflectors*.
• Splash guards.
• Spoiler winglets.
Interior Style
• Door sill plates.
• Floor mats.
• Interior light kit.
• Seat covers*.
• Sun screen*. Lifestyle
•
Ash cup or smoker's packages.
• Bluetooth speakers*.
• Camping tent*.
• Car cover*.
• Cargo area protector.
• Cargo net*.
• Cargo shade.
• Rear seat entertainment*.
• Roof racks and carriers*.
• Soft cargo organizers.
• Tablet cradle.
• Trailer towing accessories.
Peace of Mind
• Bumper mounted warning sensors*.
• Keyless entry keypad.
• Remote start.
• Roadside assistance kits*.
• Vehicle security systems.
• Wheel locks.
*Ford Licensed Accessories. The accessory
manufacturer designs, develops and
therefore warrants Ford Licensed
Accessories, and does not design or test
these accessories to Ford Motor Company
engineering requirements. Contact an
authorized Ford dealer for the
manufacturer ’s limited warranty details,
and request a copy of the Ford Licensed
Accessories product limited warranty from
the accessory manufacturer.
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4
4WD
See: Four-Wheel Drive..................................... 158
A
A/C See: Climate Control.......................................... 110
About This Manual...........................................7
ABS See: Brakes............................................................ 163
ABS driving hints See: Hints on Driving With Anti-Lock
Brakes................................................................ 163
Accessories....................................................444 Exterior Style....................................................... 444
Interior Style........................................................ 444
Lifestyle................................................................. 444
Peace of Mind..................................................... 444
Accessories See: Replacement Parts
Recommendation............................................ 14
ACC See: Using Adaptive Cruise Control............185
Active Park Assist..........................................174 Using Active Park Assist................................... 175
Adjusting the Headlamps
........................259
Horizontal Aim Adjustment............................ 261
Vertical Aim Adjustment................................ 259
Adjusting the Steering Wheel....................72
Airbag Disposal
...............................................49
Air Conditioning See: Climate Control.......................................... 110
Air Filter See: Changing the Engine Air Filter.............265
Alarm See: Anti-Theft Alarm........................................ 70
Ambient Lighting
............................................83
Adjusting the Brightness................................... 84
Changing the Color............................................. 84
Switching Ambient Lighting Off..................... 84
Switching Ambient Lighting On...................... 83
Anti-Theft Alarm............................................70 Arming the Alarm.................................................. 71
Disarming the Alarm............................................ 71
Appendices...................................................466 Apps..................................................................414
........................................................................\
........... 414
SiriusXM Traffic and Travel Link.................... 416
At a Glance........................................................18
Audible Warnings and Indicators
.............94
Automatic Transmission Warning
Chime.................................................................. 94
Engine On Warning Chime............................... 94
Headlamps On Warning Chime..................... 94
Key in Ignition Warning Chime........................ 94
Keyless Warning Alert ....................................... 94
Parking Brake On Warning Chime.................94
Audio Control
...................................................72
Type One.................................................................. 72
Type Two.................................................................. 73
Audio System................................................322 General Information.......................................... 322
Audio Unit - Vehicles With: Sony Audio System..........................................................325
Accessing the Sound Settings...................... 326
Adjusting the Volume....................................... 326
Changing Radio Stations................................ 326
Muting the Audio............................................... 326
Selecting the Audio Modes............................ 326
Switching the Audio Unit On and Off........326
Switching the Display On and Off...............326
Using Seek, Fast Forward and Reverse............................................................. 326
Audio Unit - Vehicles With: SYNC 3
.......................................................................324
Accessing the Sound Settings...................... 324
Adjusting the Volume....................................... 325
Changing Radio Stations................................ 325
Muting the Audio................................................ 325
Selecting the Audio Modes............................ 325
Switching the Audio Unit On and Off.........325
Switching the Display On and Off...............325
Using Seek, Fast Forward and Reverse............................................................. 325
Audio Unit - Vehicles With: SYNC..........322 Accessing the Clock Settings........................ 322
Accessing the Media Source Menu.............322
Accessing the Menu.......................................... 323
Accessing the Phone Features..................... 323
Accessing the Sound Settings...................... 323
Adjusting the Volume....................................... 323
Changing Radio Stations................................ 323
Listening to the Radio...................................... 323
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Escape (TM2) Canada/United States of America, enUSA, Edition date: 201807, Second-Printing Index 

Car Wash
See: Cleaning the Exterior............................... 267
Catalytic Converter.......................................151 On-Board Diagnostics (OBD-II).................... 152
Readiness for Inspection and Maintenance (I/M) Testing.................................................... 152
Center Console..............................................133
Changing a Bulb............................................261 Cornering Lamp (HID Headlamps) ...........263
Lamp Assembly Condensation..................... 261
Replacing Fog, Park and Turn Signal Bulbs.................................................................. 263
Replacing Headlamp Bulbs........................... 262
Replacing HID Headlamp Bulbs.................. 263
Replacing High-Mount Brake Lamp Bulb.................................................................... 265
Replacing License Plate Lamp Bulb...........265
Replacing Reverse Lamp Assembly...........265
Replacing Side Marker Bulbs........................ 263
Replacing Turn, Tail and Brake Signal Bulbs................................................................. 264
Changing a Fuse...........................................242 Fuses....................................................................... 242
Changing a Road Wheel
...........................295
Dissimilar Spare Wheel and Tire Assembly
Information..................................................... 295
Tire Change Procedure.................................... 296
Changing the 12V Battery.........................256 Battery Management System...................... 258
Changing the Engine Air Filter................265 Duratec Engines................................................. 266
EcoBoost Engines............................................. 265
Changing the Wiper Blades.....................259 Front Wiper Blades........................................... 259
Rear Window Wiper Blade............................. 259
Checking MyKey System Status
...............57
MyKey Distance..................................................... 57
Number of Admin Keys...................................... 58
Number of MyKeys.............................................. 58
Checking the Wiper Blades
.....................258
Child Restraint and Seatbelt Maintenance.................................................39
Child Restraint Positioning.........................29
Child Safety......................................................20 General Information............................................ 20
Child Safety Locks...........................................31 Left-Hand Side...................................................... 32
Right-Hand Side................................................... 32Cleaning Leather Seats...............................271
Cleaning Products.......................................267
Materials................................................................ 267
Cleaning the Engine...................................269
Cleaning the Exterior..................................267 Cleaning the Headlamps................................ 268
Exterior Chrome Parts..................................... 268
Exterior Plastic Parts........................................ 268
Stripes or Graphics........................................... 268
Underbody........................................................... 268
Under Hood......................................................... 268
Cleaning the Instrument Panel and Instrument Cluster Lens
.........................270
Cleaning the Interior...................................270
Mirrors.................................................................... 270
Cleaning the Wheels...................................272
Cleaning the Windows and Wiper Blades...........................................................269
Clearing All MyKeys........................................57
Climate Control..............................................110
Collision Warning System.........................201 PRINCIPLE OF OPERATION........................... 201
Coolant Check See: Engine Coolant Check............................. 251
Cornering Lamps
............................................82
Crash Sensors and Airbag Indicator.......48
Creating a MyKey...........................................56 Programming and Changing Configurable
Settings............................................................... 57
Cross Traffic Alert.........................................198 Blocked Sensors................................................ 200
Switching the System Off and On..............200
System Errors..................................................... 200
System Lights, Messages and Audible Alerts................................................................. 200
System Limitations.......................................... 200
Using the Cross Traffic Alert System..........198
Cruise Control
..................................................73
Principle of Operation.......................................184
Type One.................................................................. 73
Type Two.................................................................. 74
Cruise control See: Using Cruise Control................................ 184
Customer Assistance
.................................226
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Escape (TM2) Canada/United States of America, enUSA, Edition date: 201807, Second-Printing Index